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Good solid value for what it is. It is clean, though if you’re sensitive to scents, it may be an issue because of the cleaning products they use. If you need reliable wi-fi, that may also be hit and miss.
Christina
Stayed 4 nights in May 2024
Response from Big Rock Motel Management on May 25, 2024
Thank you for the review!
6/10 Okay
Jan
May 23, 2024
Liked: Cleanliness, staff & service
Jan
Stayed 2 nights in May 2024
Response from Big Rock Motel Management on May 24, 2024
Thank you for the review.
10/10 Excellent
Jacqueline
Traveled with partner
May 5, 2024
Liked: Cleanliness, staff & service, amenities
Safe, quiet and comfortable are must haves. Far enough from the road that there wasn't much road noise. Bathroom and bedding very clean. Although next to a liquor store, the area was quiet. It would be helpful to put a list in each room of restaurants that are open for breakfast and at what time. Comfortable beds. If the bed had been any higher I would have needed a step stool to get on it. I'm 5'3. The baseboards and heaters need a good scrubbing.
Jacqueline
Stayed 1 night in May 2024
Response from Big Rock Motel Management on May 8, 2024
I booked this property based on the positive reviews. What I found was disappointing. Not terrible, but not the super clean establishment that some reviewers sited. I stayed in two different rooms and both were the same. Bathroom floors looked like they had been damp mopped, and all the little bits of grunge were piled up in the corners. Dozens of dirty hand prints on the inside of the front door. It hadn't been wiped for months (or years). Certainly not close to "clean".
Garnet
Stayed 2 nights in Mar 2024
Response from Big Rock Motel Management on Mar 27, 2024
Sorry that you did not enjoy the stay with us. We will make sure our cleaning is better. Thank you for your review.
Very friendly staff. We just got in, in the dark, but motel seems to be near harbour and water.
Zuzana
Stayed 1 night in Mar 2024
Response from Big Rock Motel Management on Mar 26, 2024
Thank you!
8/10 Good
Chris
Traveled with partner
Mar 9, 2024
Liked: Cleanliness, staff & service
Friendly and helpful staff. Very clean.
Chris
Stayed 1 night in Mar 2024
Response from Big Rock Motel Management on Mar 11, 2024
Thank you!
6/10 Okay
Mickey
Traveled with partner
Mar 6, 2024
You get what you pay for; internet poor works for a little then kicks in and out a real pain, room was clean but bathroom looked dirty not inviting at all.
Mickey
Stayed 5 nights in Feb 2024
Response from Big Rock Motel Management on Mar 6, 2024
Thank you for your review
8/10 Good
Charles
Feb 29, 2024
Liked: Cleanliness, staff & service
Charles
Stayed 1 night in Feb 2024
Response from Big Rock Motel Management on Mar 1, 2024
Thank you!
8/10 Good
Verna
Traveled with partner
Feb 19, 2024
Liked: Staff & service
The location was terrific, with a great view of the strait of Georgia, and convenient to everything. I love being able to park right outside the door to the unit. A bit of sprucing up in the bathroom is required. Very good value for the price.
Verna
Stayed 3 nights in Feb 2024
Response from Big Rock Mote Management on Feb 19, 2024
Thank you for your review!
8/10 Good
Lisa
Traveled with family
Feb 19, 2024
The room was clean and spacious. Good location and friendly staff. The price was right. It is a good place for a quick overnight trip.
Lisa
Stayed 1 night in Feb 2024
Response from Big Rock Motel on Feb 19, 2024
Thank you for staying with us. Have a safe trip
10/10 Excellent
Jaden
Jan 12, 2024
Jaden
Stayed 2 nights in Jan 2024
Response from Big Rock Motel Management on Feb 2, 2024
Thank you for your review!
10/10 Excellent
corinne
Business traveler
Nov 25, 2023
Liked: Staff & service
My travel plans changed and Big Rock was very helpful and kind to me.
This is an older property that needs a few very minor touchups inside the rooms but was spotlessly clean. Air conditioning would be a plus. The manager was pleasant and helpful. I will stay here again.
Len
Stayed 2 nights in Jul 2023
Response from Big Rock Motel Management on Aug 1, 2023
Thank you for your review! Glad you enjoyed your stays with us!
very clean, good service at check in, beautiful view would
stay again
Timothy
Stayed 2 nights in Jun 2023
Response from Big Rock Motel Management on Jul 3, 2023
Thank you for your review!
8/10 Good
Glen
Traveled with family
Jul 1, 2023
Liked: Cleanliness, staff & service
Shower curtain rod was falling off, when I asked staff to fix they used masking tape to try to hold it up. Didn’t work. Floor was sticky in some spots.
Glen
Stayed 1 night in Jun 2023
Response from Big rock motel on Jul 2, 2023
Thank you for staying with us, what we did was just a temporary fix at that moment. And we apologize for the sticky spots and will pass this on to our cleaning team to ensure better result.
The room was large, clean and quiet, for being on a major road. Check in was easy. Coffee pot and fridge in our room. Beds were comfortable. My only complaint would be the floor. We were on ground floor and it was a bit uneven.
Richelle
Stayed 1 night in Jun 2023
Response from Big Rock Motel Management on Jun 19, 2023