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Reviews of Golden Haven Hot Springs

2.5 out of 5
Golden Haven Hot Springs
1713 Lake Street, Calistoga, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 350 out of 524 reviews" "
Rating 8 - Good. 110 out of 524 reviews" "
Rating 6 - Okay. 45 out of 524 reviews" "
Rating 4 - Poor. 10 out of 524 reviews" "
Rating 2 - Terrible. 9 out of 524 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpful and friendly
Stayed 3 nights in May 2024
Response from Michelle on May 25, 2024
Hello Bruce, thank you for sharing your review. We are confident in our ability to provide great customer service and are so happy to hear you had a nice experience with us. We look forward to seeing you again. Have a wonderful day!

10/10 Excellent

JOEL

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
Thank you for your review, Joel!

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time relaxing with my mom and sisters.
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
Hello Sandra, thank you for sharing your review. We are so glad you had a wonderful time relaxing during your stay with us. We hope to see you again soon :)

10/10 Excellent

Noriko, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle on May 25, 2024
Thank you for your review, Noriko!

10/10 Excellent

Francine

Stayed 2 nights in May 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love coming here for relaxation, and to enjoy the mineral water pools. It’s a small, but pleasant place. It’s usually fairly quiet…but last couple visits there have been more people at the pools and louder. This stay I was put right above the Check-in office. It was very loud in the morning, and lots of people talking at times right outside my room too. Otherwise I enjoyed my stay there.
Stayed 1 night in May 2024

10/10 Excellent

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities
Small and single level. Awesome mineral pool and jacuzzi.
Stayed 1 night in Apr 2024
Response from Michelle on May 11, 2024
Hello Nickolas, thank you for sharing your review. We are glad you enjoyed the mineral pool and jacuzzies during your stay with us. We hope to see you again soon!

10/10 Excellent

Charlotte

EVERYTHING about my stay was and is ALWAYS AWESOME. I will always return to Golden Haven for my Calistoga experience…and I will continue to highly recommend to my family and friends to go to Golden Haven for the very best experience and service. Thank you Jordan!
Stayed 1 night in Apr 2024
Response from Michelle on May 25, 2024
Hello Charlotte, thank you for coming back to visit us, and sharing your review. We are so happy to hear you always have an awesome experience during your stay with us. We look forward to seeing you again on your next Calistoga getaway. Take care! :)

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 3rd time staying here. Really nice, pleasant place. Small and quiet…in a residential neighborhood away from the downtown hoopla. The mineral pool and jacuzzi’s are awesome! I got upgraded to a better room being an Expedia VIP…and really appreciate it. Rooms are nice, clean and comfortable
Stayed 1 night in Apr 2024
Response from Michelle on May 11, 2024
Hello Pamela, thank you for coming back to visit us and sharing your review. We are so glad you enjoyed your complementary room upgrade. We look forward to seeing you next time. Have a wonderful day!

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at the spa at Golden Haven Springs (mud bath massage), and my first time staying here. Last time I stayed at Doc Wilkinson's. I have to say I wouldn't think twice about booking here again -- it was super convenient to the spa, rooms were absolutely spic n span, and staff were great! The only downside (and likely reason this is about 1/3 of the cost of doc Wilkinson's) is that the property is set in a neighborhood a little off the Main Street. But I loved that that made it very quiet, and it was still only a 10 min walk to restaurants.
Stayed 1 night in Apr 2024
Response from Michelle on May 11, 2024
Hello Ann Marie, thank you for visiting us again and sharing your review. We are so happy you enjoyed your stay with us, and hope to see you again soon. Take care:)

10/10 Excellent

Vianney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on Apr 11, 2024
Thank you for your review, Vianney! :)

6/10 Okay

Arlene

Stayed 1 night in Mar 2024
Response from Michelle on May 11, 2024
Thank you for your review, Arlene!

10/10 Excellent

Zhenbiao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many times went there love it.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 11, 2024
Hello Zhenbiao, thank you for coming back to visit us, and sharing your review. We look forward to seeing you again soon. Have a wonderful day!

10/10 Excellent

MARY, FRESNO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been coming here for years. Great mud baths. Quiet and relaxing.
Stayed 1 night in Mar 2024
Response from Michelle on Apr 3, 2024
Hello Mary, thank you for coming back to visit us and sharing your review. We look forward to seeing you again. Have a wonderful day!

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed swimming and relaxing in their different sizes of mineral water pools. Liked the additional fun games set up in the back of the hotel.
Stayed 1 night in Mar 2024
Response from Michelle on Apr 11, 2024
Hello Josephine, thank you for sharing your review. We are so happy you had fun and enjoyed relaxing in the mineral pool and jacuzzies. We look forward to seeing you again soon. Take care! :)

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place and wonderful friendly staff. Highly recommend
Stayed 1 night in Mar 2024
Response from Michelle on Apr 3, 2024
Thank you for sharing your review, Kimberly. We look forward to seeing you again soon. Take care:)

10/10 Excellent

Asia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice getaway. The bed was super comfortable and we got the best sleep. We did the couple massage and it was heavenly. Anna and Mark we’re amazing. It was really nice that we could walk to restaurants because everything was close. We highly recommend Golden Haven Hot Springs.
Response from Michelle on Apr 11, 2024
Thank you for sharing your review, Asia. We are so happy you had a comfortable stay with us, and enjoyed the couple's massage. We agree, Anna and Marc are amazing! We look forward to seeing you again soon. Take care! :)

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Michelle on Apr 3, 2024
Thank you for your review, Joanne!

6/10 Okay

Elizabeth

Traveled with family
Disliked: Property conditions & facilities
It was noisy in the morning. The noise woke me up around 8am. They didn’t turn the warm jacuzzi light on when it was dark. The hot one had the light on. I thought the light went out but it was on when I was about to leave the warm jacuzzi around 7pm. I realized that they forgot to turn the light on. Also, they changed the pool gate code without notification. They should have texted me or wrote me a note. I saw some of the customers could not get inside. I went to open the gate for them. They didn’t know they changed the code. It was very inconvenient. Especially it was raining and we needed to go back and forth to get the new code from the reception desk.
Stayed 2 nights in Feb 2024

10/10 Excellent

Karena, San Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor lap pool
Stayed 2 nights in Feb 2024
Response from Michelle on Apr 3, 2024
Thank you for your review, Karena! :)

10/10 Excellent

Shantel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very sweet. The room was big , however the water had a smell but went away after . However, what the receptionist told us it was the mineral water. Lots of good food/wine places around. Pricey but the mud bath was great !
Stayed 2 nights in Feb 2024
Response from Michelle on Apr 11, 2024
Hello Shantel, thank you for sharing your review. We are so glad you enjoyed the Mud Bath treatment. We hope to see you again soon. Take care! :)

10/10 Excellent

Andrei, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Michelle on Mar 3, 2024
Thank you for sharing your review Andrei!

10/10 Excellent

MARY ANN

Liked: Cleanliness, staff & service
very good.
Stayed 1 night in Jan 2024
Response from Michelle on Mar 3, 2024
Thank you for sharing your review Mary Ann!

8/10 Good

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on Mar 3, 2024
Thanks for sharing your review Michael!

8/10 Good

ANDOR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Michelle on Apr 3, 2024
Thank you for your review, Andor! :)

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The "Ahhhh Spa" hotel for our retiree budget 💐
This is a wonderful place for maximum relaxation. Very nice grounds to enjoy strolling around, and love the firepits in the evening. A warm, cozy feeling all around and staff so kind and accommodating. We love to visit Calistoga every so often, and it's very convenient to the downtown spots in staying here, yet in a very quiet location off the more beaten path. We weren't able to enjoy any of the spa deals, but we're coming back when we can. Everyone looks so happy and relaxed!
Stayed 1 night in Feb 2024
Response from Michelle on Feb 9, 2024
Hello Susan, we are happy you enjoyed your stay with us, and we look forward to seeing you again soon. Thank you for sharing your review. Have a wonderful day!

10/10 Excellent

Randal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and safe. Rooms are clean and well maintained.
Stayed 1 night in Jan 2024
Response from Michelle on Feb 5, 2024
Thank you for your review Randal :)

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heavenly
We had a wonderful time. Service was great. We enjoyed the mud bath and massage. We will definitely come back and recommend to our family and friends.
Stayed 2 nights in Jan 2024
Response from Michelle on Feb 5, 2024
Hi Maria, thank you for sharing your review. We are so glad to hear you had a wonderful time and enjoyed the Mud Bath & massage treatments during your stay with us. We look forward to seeing you again. Have a great day!

10/10 Excellent

Todd

Stayed 2 nights in Jan 2024
Response from Michelle on Apr 3, 2024
Thank you for sharing your review, Todd!

10/10 Excellent

EDUARDO

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love the property because it is safe, clean, and quiet.
Stayed 1 night in Jan 2024
Response from Michelle on Feb 3, 2024
Hello Eduardo, thank you for sharing your review. We are thrilled to hear you love our property! We pride ourselves on great upkeep and providing a safe, clean and relaxing space for our guests. We look forward to seeing you again. Have a wonderful day!

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on Feb 3, 2024
Thank you for your review, Camille! :)

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and perfect.
This little cute place was perfect. The mineral pool was lovely and clean and the room was super super comfy. I stayed here before going to the very fancy solage resort for an event and the bedding linens and bed was more comfortable than solage for hundreds more a night. The bed here was straight up heavenly and my room had a cute fireplace for ambiance. I slept with it on and it was total vibes! Clean and kind staff and they upgraded me to a room with a soaking tub. It took forever to fill the big tub but was a very nice plus. 10 outta ten for this very very well traveled gal. Would definitely stay again. This place isn't your fancy pants place but it's not ghetto either. It was a great value for the money and did I mention the bed was amazing? Epic level comfy sheets pillows mattress. Sink in and turn on the fireplace. This would be wonderful for couples.
Stayed 1 night in Jan 2024
Response from Michelle on Feb 3, 2024
Hi Jillian, thank you for sharing your review. We are so happy you enjoyed your complimentary room upgrade, and had a comfortable stay with us. We hope to see you again soon. Take care! :)

8/10 Good

Katrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay. I would recommend a midweek stay. Very comfortable accommodations.
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 27, 2024
Hello Katrina, thank you for sharing your review. We are so happy you enjoyed your stay, and we hope to see you again soon. Take care!

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Michelle on Jan 27, 2024
Thank you for your review Yelena :)

10/10 Excellent

Anita

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellentl!
Stayed 1 night in Jan 2024
Response from Michelle on Jan 21, 2024
Thank you for sharing your review, Anita. We look forward to seeing you again soon. Take care! :)

10/10 Excellent

XIANGHUA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazed by this germ!
Stayed 1 night in Jan 2024
Response from Michelle on Jan 21, 2024
Thank you for sharing your review, Xianghua :)

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very relaxing
Stayed 1 night in Dec 2023
Response from Michelle on Jan 21, 2024
Hello Michael, thank you for sharing your review. We are so glad to hear you had a relaxing time during your stay with us, and we hope to see you again soon. Take care! :)

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Michelle on Jan 21, 2024
Thank you for your review Janet :)

10/10 Excellent

June

Stayed 1 night in Jan 2024
Response from Michelle on Jan 21, 2024
Thank you for your review June :)

10/10 Excellent

Jeff, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you drive into Golden Haven, you feel as if you have driven into a motel from the 80s. However, the look is deceptive, as the grounds are well kept, and the rooms spacious and clean. This was our 3rd time at Golden Haven, and each time has been a pleasant experience. For this trip, we had a room over the main building. The room was large with a king sized bed and plenty of room to move around. Refrigerator, coffee machine, and microwave were all included. The bed was comfortable, and the shades kept out the sunlight. The only slight knock for me was the bathroom was a bit small, though could be my personal preference. Check-in was very easy, as was check-out. The staff are friendly and efficient. The parking when you enter is a bit tight, though there is a large parking area in the back of Golden Haven. There is a large, heated pool plus jacuzzi's. Unfortunately, we did not get in this time due to our schedule. There is an outdoor sun deck over the pool with multiple lounge chairs. There are various fire pits around the property with seating, and a large area behind the hotel with stuff for kids and adults to do. Ping Pong, Cornhole, and bikes for guests to rent. Of course the highlight of Golden Haven is the mud bath package. My wife and I did the package that included mud baths, a refreshing mineral jacuzzi dip after that, and then into a relaxing room where we laid down with music.
Stayed 1 night in Jan 2024
Response from Michelle on Jan 21, 2024
Hello Jeff, thank you for coming back to visit us, and sharing your review! We look forward to seeing you again.

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Mini Vacation
My wife and I had the most amazing and relaxing mini vacation at Gold Haven Hot Springs. The property is well kept, clean, and safe. The staff are friendly and professional, and the heated pool is amazing, two jacuzzis, mud baths, and massage are all worth the reasonable costs of this resort. Will definitely stay again.
Stayed 2 nights in Jan 2024
Response from Michelle on Jan 21, 2024
Hello James, thank you for sharing your review. We are thrilled to hear you enjoyed your stay with us, and we look forward to hosting you again soon. Take care! :)

10/10 Excellent

Channing

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Michelle on Jan 21, 2024
Thank you for sharing your review Channing :)

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is off the main drag but an easy walk to restaurants and stores. The room was roomy, the pool and hot tubs were lovely. It is not trendy, but a lovely place to stay that is not ridiculously expensive, like many of the places in Calistoga.
Stayed 1 night in Dec 2023
Response from Michelle on Feb 3, 2024
Hi Carol, thank you for sharing your review. We are happy you had a lovely stay with us and enjoyed the amenities! We hope to see you again soon :)

8/10 Good

Marian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is wonderful! Conveniently located, nice clean pool/jacuzzi with 3 different temps, mud bath! We had a great time! The only problem was the AC was quite loud when it's on, so my kids (who slept in the outside room where the AC was) complained they couldn't sleep very well due to the noises.
Stayed 1 night in Dec 2023
Response from Tara on Dec 31, 2023
Hi Marian, we're so happy to hear you enjoyed your stay. I'm sorry to hear the AC in your room was noisy, we will have our maintenance team take a look at this. Hope to see you again :)

10/10 Excellent

Chang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean
Stayed 1 night in Dec 2023
Response from Michelle on Dec 29, 2023
Hello Chang, thank you for sharing your review. We do hold high standards for cleanliness and appreciate your attention to detail. We look forward to seeing you again soon. Take care!

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, room comfort
Our experience was excellent. Old resort but well kept. Advice to book spa sessions ahead to avoid disappointment. Also all hot spring facilities on property. Makes it very convenient. Tip- La Prima Pizzeria is excellent. Thanks
Stayed 1 night in Dec 2023
Response from Michelle on Dec 24, 2023
Hi Annie, thanks for sharing your review. We are so glad you enjoyed your stay with us, and we look forward to seeing you again on your next visit to Calistoga. Take care! :)

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Michelle on Dec 24, 2023
Hi Linda, thank you for sharing your review. We are glad you enjoyed your stay with us, and look forward to seeing you again soon!

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a relaxing and nice place to stay. Nothing super fancy, but perfect and comfortable, and the price is right! The pool and jacuzzis were so nice and relaxing. Room was cozy and nice. Simple and small property…easy and convenient to walk around. Free use of bike was nice. Away from the main St. of town was nice too…a few blocks away, in a residential neighborhood. Very little noise
Stayed 2 nights in Dec 2023
Response from Michelle on Dec 24, 2023
Hi Pamela, thank you for taking the time to leave us a review. We are so happy to hear you enjoyed your stay with us, and hope to see you again soon. Take care! :)

10/10 Excellent

Chanhee

Stayed 1 night in Dec 2023
Response from Michelle on Jan 21, 2024
Thank you for sharing your review Chanhee :)

10/10 Excellent

whitney

Stayed 1 night in Dec 2023
Response from Michelle on Dec 24, 2023
Hi Whitney, thanks for sharing your review. We are happy you had an excellent stay with us, and we look forward to seeing you again soon!