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Rating 10 - Excellent. 160 out of 278 reviews" "
10 - Excellent
160
Rating 8 - Good. 69 out of 278 reviews" "
8 - Good
69
Rating 6 - Okay. 24 out of 278 reviews" "
6 - Okay
24
Rating 4 - Poor. 9 out of 278 reviews" "
4 - Poor
9
Rating 2 - Terrible. 16 out of 278 reviews" "
2 - Terrible
16
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Ramphsis
Traveled with family
May 20, 2024
Liked: Cleanliness
one of the front desk workers
Ramphsis
Stayed 6 nights in May 2024
10/10 Excellent
Nestor
May 10, 2024
Liked: Cleanliness, staff & service, amenities
The only bad thing with this hotel is the access ramp to the parking lot, it's a nightmare because your car can be stuck in it!
ola !Gracias por tu calificación. Esperamos verte de nuevo muy pronto!Ana MariaGerente
2/10 Terrible
Alexandra, Flushing
Dec 31, 2023
Alexandra
Stayed 4 nights in Dec 2023
Response from Ana Maria-Gerente on Mar 4, 2024
Muy buenos díasOfrecemos disculpas por las novedades que se pudieron presentar, todos los días trabajamos para brindar la mejor experiencia. Fue un placer recibirla en nuestra casa, esperamos darle la bienvenida de nuevo muy pronto!
Excellent stay. The facilities are nice and beautiful, and the rooms are very comfortable and clean. I enjoyed the delicious breakfast and dinner in the restaurant Agua de Mar. Staff is amazing and extremely attentive. I'll return to the Hilton Garden Inn on my next trip to Cali
Norma
Stayed 4 nights in Dec 2023
Response from Ana Maria-Gerente on Jan 4, 2024
Hello Norma,We are happy to hear about your experience, we will share it with the entire team.We hope to see you again very soon.Customer Service Team
Staff was outstanding and kind, facilities are nice and beauty, and service very good. The towels on bath are a bit outdated and tv router is quiet bit tricky to get it turned on. Overall we had pleasant stay at this Hilton Hotel. Thanks Rick
Rick
Stayed 4 nights in Aug 2023
Response from Ana Maria-Gerente on Aug 17, 2023
Hello Rick,Thank you for choosing us as your hotel in Cali.We hope to see you again!!
10/10 Excellent
Kristian
Traveled with family and small children, Business traveler, Traveled with family
A Basic and Cozy place. Although the utility service is distracted (towels, soap, shampoo things like that)
Kristian
Stayed 3 nights in Jul 2023
Response from Ana Maria-Gerente on Aug 17, 2023
Hello Kristian,Thank you for choosing us as your hotel in Cali.In our spaces and rooms you will always find what you need to have a nice stay.We hope to see you again!!
10/10 Excellent
Marcela
Jul 5, 2023
Marcela
Stayed 2 nights in Jun 2023
Response from Ana Maria-Gerente on Jul 11, 2023
Hola,Gracias por escogernos, esperamos verte de nuevo muy pronto!Ana MariaGerente
10/10 Excellent
Nelson
Jul 3, 2023
Nelson
Stayed 5 nights in Jun 2023
Response from Ana Maria-Gerente on Aug 11, 2023
Hola Nelson,Gracias por escogernos, esperamos verte de nuevo muy pronto!Ana MariaGerente
8/10 Good
Stella
Jun 27, 2023
Stella
Stayed 3 nights in Jun 2023
Response from Ana Maria-Gerente on Jul 11, 2023
Hola,Gracias por escogernos, esperamos verte de nuevo muy pronto!Ana MariaGerente
10/10 Excellent
German
Jun 21, 2023
German
Stayed 2 nights in Jun 2023
Response from Ana Maria-Gerente on Jul 11, 2023
Hola,Gracias por escogernos, esperamos verte de nuevo muy pronto!Ana MariaGerente
Desafortunadamente me tocó una habitación sin vista, únicamente hacia el interior, y eso no fue para nada agradable; es más, posiblemente no vuelva al hotel !
Ignacio
Stayed 5 nights in Mar 2023
Response from Ana Maria - Manager on Mar 28, 2023
Hola Ignacio,Gracias por escogernos, nos encantó darte la bienvenida en nuestra casa.Esperamos que en tu próxima visita, si la ocupación lo permite, haremos todo lo posible por asignarte una habitación con vista externa.Ana MariaGerente