Nispero Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews of Alko Hotel Casa Nispero

4 out of 5
Alko Hotel Casa Nispero
Cra. 10 #3-28. B/ San Antonio, Cali, Valle del Cauca

Reviews

9.4

Exceptional

Rating 10 - Excellent. 74 out of 94 reviews" "
Rating 8 - Good. 13 out of 94 reviews" "
Rating 6 - Okay. 2 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 2 out of 94 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Service-minded staff. Spacious room. Good restaurant options around the corner.
Stayed 4 nights in Mar 2024
Response from Alko hotel casa níspero on Mar 25, 2024
We appreciate your comments and are glad that your stay at our hotel was a memorable experience. We look forward to seeing you again soon.

10/10 Excellent

CLAUDIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were spacious although the bathroom had an unusual layout but overall comfortable and cozy.
Stayed 2 nights in Jan 2024
Response from Alko Hotel casa níspero on Mar 25, 2024
We appreciate your comments and are glad that your stay at our hotel was a memorable experience. We look forward to seeing you again soon.

10/10 Excellent

Darlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the sound of the frogs on the trees of the patio! Very soothingly natural. The breakfast every morning was nutritious and tasty. The location was ideal for us as we did all of our visiting in that section of Cali.
Stayed 8 nights in Mar 2024
Response from Alko hotel casa níspero on Mar 25, 2024
We are delighted and happy that your stay in our hotel was a memorable experience. We hope that next time you visit our city you will choose us again as your lodging option. We look forward to welcoming you

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe and decor of the property, it has a mellow jungle feel with a very spacious, comfortable and well appointed room.
Stayed 1 night in Feb 2024
Response from Alko Hotel Casa Níspero on Feb 25, 2024
We appreciate your kind and descriptive words about your last stay. We love to create memorable experiences for all our guests. On your next visit to our city, please choose our hotel again.

10/10 Excellent

JOSE ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and attention
Stayed 1 night in Feb 2024
Response from Alko Hotel Casa Níspero on Feb 23, 2024
We are very pleased that your stay at our hotel was to your liking, we hope that on your next visit to our city you will choose us again as your lodging option in Cali.

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Alko Hotel casa níspero on Dec 31, 2023
Gracias. Los esperamos pronto de nuevo.

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Alko hotel casa níspero on Dec 25, 2023
We appreciate your feedback on your stay at our hotel. We hope you can come back soon. Thank you

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El mejor hotel de Cali
Mi casa en Cali, lo máximo, la atención personalizada, trato coordial y amable de todo el personal
Stayed 7 nights in Oct 2023
Response from Alko hotel casa níspero on Oct 21, 2023
Nos complace mucho leer sus palabras y nos alegra corazón que nuestro hotel sea su casa en Cali. Trabajamos diariamente para que todos nuestros colaboradores hagan sentir a nuestros huéspedes como parte una familia. Lo esperamos pronto nuevamente.

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Alko hotel casa níspero on Oct 23, 2023
Muchas gracias por su retroalimentación acerca de su última estadía en nuestro hotel. Esperamos tenerlo de nuevo pronto en una próxima visita a nuestra ciudad.

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
First time in Columbia, This hotel is amazing very clean, staff was extremely helpful. Breakfast was fantastic. I would like to recognize Alex, he is amazing. Answering all my questions made fantastic restaurant recommendations. Thanks for the hospitality
Stayed 3 nights in Oct 2023
Response from Alko Hotel Casa Níspero on Oct 15, 2023
We are delighted that your stay was one of the best in Colombia. We do our best every day to make you feel at home. We have conveyed our congratulations to Alex who is very happy. We hope to have you again soon in our hotel.

8/10 Good

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Beautiful safe place. There was a loud beeping noise every night from 8pm-4am which kept me from sleeping, staff said it was frogs.
Stayed 4 nights in Sep 2023
Response from Alko hotel casa níspero on Sep 20, 2023
Thank you for your comments. We appreciate your time to express your feedback about your last stay in our hotel. Being a hotel with a garden, trees and a variety of plants we have small frogs that only in the rainy season make a sound that makes a more harmonious stay in the hotel where guests can feel in the middle of an oasis of nature in the middle of the city. We appreciate your words.

8/10 Good

Jose

Stayed 2 nights in Sep 2023
Response from Alko Hotel casa níspero on Sep 20, 2023
We appreciate your time in writing your feedback about your last stay at our hotel. We hope to see you again soon when you visit our city.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Alko hotel casa níspero on Aug 21, 2023
Michas gracias por su comentario lo esperamos pronto de nuevo en nuestro hotel.

10/10 Excellent

FABIA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very huge and well appointed rooms.
Stayed 2 nights in Aug 2023
Response from Alko Hotel Casa Nispero on Aug 18, 2023
We are pleased that your stay at our hotel was extraordinary and we hope to have you back again soon on a future visit to our city. Thank you

10/10 Excellent

Yokiviah

Stayed 4 nights in Aug 2023
Response from Alko Hotel Casa Nispero on Sep 7, 2023
Thank you for your review. Hope to have you soon in our hotel again.

10/10 Excellent

Tim

Stayed 1 night in Aug 2023
Response from Alko Hotel Casa Nispero on Sep 1, 2023
Thank you for your review, we hope to see you soon again in our hotel. Thank you

8/10 Good

Steve

Stayed 1 night in Jul 2023
Response from Alko hotel Casa Níspero on Jul 25, 2023
We appreciate your feedback about your last stay at our hotel. Thank you

10/10 Excellent

joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best of cali
beutifull great
Stayed 2 nights in Jul 2023
Response from Johanna on Jul 23, 2023
We are very pleased to read your comments and that your stay in our hotel was wonderful. Please visit us again soon on your next visit to Cali. We will be waiting for you

10/10 Excellent

Dr Rusticio

Stayed 1 night in Jun 2023
Response from Alko Hotel Casa Nispero on Jul 17, 2023
Agradecemos su review acerca de su ultima estadía en nuestro hotel. Los esperamos pronto de nuevo.

10/10 Excellent

Mariel

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Response from Alko Hotel Casa Níspero on Jun 14, 2023
We are very happy and grateful for your feedback about your last stay in our hotel. We hope to have you back soon in a next visit to our city of Cali. Thank you

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service
Property was beautiful and staff was friendly and helpful.
Stayed 3 nights in May 2023
Response from Alko Hotel Casa Nispero on May 9, 2023
Thank you for your king words. Hope to se you soon again in our hotel.

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel!!!
This is our 3rd time staying at Casa Nispero. This is one of my favorite hotels to stay at. The price is worth since the rooms, service and hotel are great.
Stayed 5 nights in Apr 2023
Response from Alko Hotel Casa Níspero on May 8, 2023
We are vey glad to read this words from you. Also very happy that our hotel has become one of your favorites. Hope to see you soon again.

10/10 Excellent

Liceth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fantastic during my stay. Will return soon!
Stayed 5 nights in Apr 2023
Response from Alko Hotel Casa Nispero on Apr 19, 2023
We are very pleased that your stay at the hotel was to your total satisfaction. We look forward to seeing you again soon. We will let all our staff know your kind words.

10/10 Excellent

Wilmari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, buen desayuno y comida. El personal bien agradable
Stayed 2 nights in Apr 2023
Response from Johanna de Alko Hotel Casa Níspero on Apr 8, 2023
Nos complace mucho recibir esta retroalimentación acerca de su última estadía en nuestro hotel. Lo invitamos a regresar en su próxima visita a Cali. Gracias

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2023
Response from Alko Hotel Casa Nispero on Apr 27, 2023
Buenas tardes. Agradecemos su comentario, estamos muy alegres que su estadía haya sido placentera. Lo esperamos pronto.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cali go to hotel
This is a go to of mine in Cali. They have more than enough English speakers but even if they are not available everyone works hard to understand. The place itself is gorgeous and very safe. The restaurant is amazing if you can eat there on a clear day. The rooms. There are no words. Beautiful. And many many restaurants in the neighborhood.
Stayed 2 nights in Mar 2023
Response from Alko Hotel Casa Nispero on Mar 17, 2023
Thank you for your kind words. We are very pleased that your stay was excellent and all your expectations were exceeded. We look forward to seeing you soon on another visit to our city.

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and the rooms are def some of the best we saw in Cali. Our friends even ended up staying there once they saw our room.
Stayed 1 night in Mar 2023
Response from Alko Hotel Casa Nispero on Mar 15, 2023
We are very pleased that your stay and that of your friends was excellent. We invite you to come back on your next visit to our city. Thank you very much for your kind words.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderfull, and the staff it’s always very pleasant.
Response from Alko Hotel Casa Nispero on Dec 6, 2022
We greatly appreciate your comment and we are glad that your stay was pleasant . We look forward to seeing you on a next trip to Cali

10/10 Excellent

Alvaro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I brought my girlfriend here for a romantic getaway as she has never been here. It is so relaxing of a place to stay, and everything and everyone here is so nice. The rooms are always clean, and the staff is so friendly. They always treat you like you are a celebrity and stuff when I am just a regular guy. We had a room that bordered their lovely courtyard, which is such a pretty space to relax and unwind. Great Hotel!!!
Stayed 1 night in Nov 2022
Response from Alko Hotel Casa Nispero on Nov 23, 2022
We love this comment about your stay at our hotel. Our goal is to create memorable experiences for all of our guests. We hope to have your presence in our hotel again.

2/10 Terrible

Samaria

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Response from Alko Hotel Casa Nispero on Nov 5, 2022
Dear Ms. Samaria. We regret that you had a bad experience at our property, however we would like to clarify the following: We fully complied with the products and services offered at the time of your reservation.At your request, you were assigned a room of a much higher category than the one you initially purchased. We sent to your room the numerous and diverse orders from the restaurant that you tried and returned without any reason stating that you would not pay for them.We desisted from making the hotel relocation due to his bad behavior.We remained calm despite the verbal abuse you inflicted on our receptionist quoting derogatory and derogatory words about your race and sexual orientation.We deducted from your total bill those charges that you were not willing to pay.Despite all of the above, we remain committed to excellence in serving our guests and providing the best experience at our property. Sometimes we cannot prevent bad situations from happening, but we can control our reactions to them. Therefore, we continue to do our best to provide the best experience for our guests and visitors.

10/10 Excellent

Zoila

Stayed 3 nights in Oct 2022
Response from Alko hotel casa nispero on Oct 20, 2022
Thank you so much for your comments. Hope to see you again soon in our hotel.

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT Hotel and Staff
Great stay and will be back in the future. Great staff, beautiful hotel, great location and everyone was very friendly and great to deal with
Stayed 2 nights in Oct 2022
Response from Alko Hotel Casa Nispero on Oct 11, 2022
We are very proud to read these words. We appreciate your comment and we look forward to seeing you again soon at our hotel.

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

8/10 Good

Valentina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Alko Hotel Casa Nispero on Aug 22, 2022
Agradecemos su tiempo en brindarnos su review acerca de su ultima estadía en nuestro hotel. La esperamos pronto de nuevo.

10/10 Excellent

Luke

Stayed 2 nights in Aug 2022

8/10 Good

Anthony, Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, rooms, and staff are great. Unfortunately our room was right above the bar and kitchen resulting in significant noise between 6:30am and 11:00pm.
Stayed 2 nights in Jul 2022
Response from Alko Hotel Casa Nispero on Aug 5, 2022
Thank you very much for your comments and recommendations, we apologize for these inconveniences, we will be working on improving them. Have a nice weekend.

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This place was amazing. Gorgeous inside and out. Nice area surrounding. The listing says the room is soundproof but that Dan not be true. I heard everything in my room, even conversations of people passing the door. This is probably because of the windows that were in my room. All internal windows with plants outside them but the walls they faced had open skies as you looked all the way up. So there may be soundproof rooms but mine was definitely not one. Room service was good. Restaurant has an amazing jungle/garden ambiance. The breakfast buffet leaves a bit to be desired but there’s so many food options nearby. This will probably be the only place I stay when I am in Cali going forward.
Stayed 2 nights in Jul 2022

10/10 Excellent

Lili

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Cali!
Second time saying at this hotel and I’ll for sure be back. The service is amazing! Rooms are beautiful and clean. 100% recommended
Stayed 1 night in Jul 2022
Response from Johanna Harf on Jul 20, 2022
We are very happy to read your comment about your stay at our hotel. Every day we strive to make things better and that our guests leave happy with our service and our facilities. We hope to have you again in the next occasion as guests.

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing
The experience was amazing the restaurant the environment absolutely fabulous The service great The room super
The food perfect
The environment super
Stayed 1 night in Jul 2022
Response from Alko Hotel Casa Nispero on Jul 18, 2022
We love that you enjoyed your stay. It is a pleasure for us to serve you and we look forward to seeing you again soon at our hotel.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming, fresh, welcoming and relaxing.
Stayed 1 night in Jun 2022
Response from Alko Hotel Casa Nispero on Jun 23, 2022
We greatly appreciate your kind words and we are pleased that your stay at our hotel has been excellent. We would love to see you again at our hotel on your next visit to Cali. We wish you a great day

10/10 Excellent

Pedro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the best in town
Stayed 1 night in May 2022
Response from Alko Hotel Casa Nispero on Jun 15, 2022
We are very pleased that your stay with us at our hotel exceeded your expectations. We hope to have you again very soon in our hotel.

10/10 Excellent

maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very nice service, delicious breakfast just one sugestión it needs a little be more sound proof inside the rooms
Stayed 3 nights in May 2022
Response from Alko Hotel Casa Nispero on May 10, 2022
Thank you so much for you feedback hope to se you soon again in our hotel.

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place had a beautiful garden and was quiet.
Stayed 1 night in Apr 2022
Response from Alko Hotel Casa Níspero on Apr 29, 2022
Thank you for you review. Hope to see you soon again in our hotel. Have a great nigth

10/10 Excellent

Barrett

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So great that I want to keep it a secret. Beautiful hotel in a great neighborhood. Will be back.
Stayed 2 nights in Mar 2022
Response from Alko Hotel Casa Nispero on Mar 26, 2022
We are very glad to read this review Mr Barrett. We hope to see you soon again in our hotel on your next visit to Cali. Have a great day.

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Alko Hotel Casa Nispero on Mar 26, 2022
We are very glad to have this review. We hope to see you soon again in our hotel. Thank you

8/10 Good

tsungzone

Stayed 4 nights in Feb 2022

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable, hotel with amazing staff
What a great hotel! We were greeted by Duvan, at the front desk with smiles and a warm welcome, and it set the tone for the stay. The staff was the best part of the hotel, but the design and decor was top notch. From the amazing courtyard, to some Art Deco touches, the pool, the gigantic king bed that was plush and The most comfortable we have ever had in our many trips to Colombia. The rooms are spacious, with room to relax, even the classic suite was a big room. The breakfast was good, the fresh fruit and hot bread made to order as well as the cooked to order omelette or eggs were great. The only downfall we had, was that the beautiful courtyard filled with trees also had tree frogs that were awake all night. It’s a good thing the TV has plenty of channels to watch.
Stayed 2 nights in Feb 2022
Response from Alko Hotel Casa Nispero on Feb 28, 2022
Thank you very much for this great review. We are very happy to read this and to know that we are doing things well and that our guests are taking some memorable experiences back to their countries where they will tell us about the incredible experience of their stay at Alko Hotel Casa Nispero in Cali. We invite you to come back to our city and our hotel soon. Thanks

10/10 Excellent

Eunice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first at Colombia - Alko Nispero
This was my first visit to Colombia. I’m so glad I stayed at Alko Nispero. I met the most friendly and helpful staff. Shout out to Duvan who made my stay so welcoming and safe. He went above and beyond his duties to make sure I was getting to places safely, recommendations for food and overall was a great person to speak with. The breakfast was delicious - everything fresh and great portion. And it was free with the reservation. The food at the restaurant of the hotel was excellent as well. When I visit Cali again I will definitely be staying at the Alko-Nispero.
Stayed 6 nights in Jan 2022
Response from Alko Hotel Casa Nispero on Feb 11, 2022
Mrs Eunice, We are very pleased to read these words about your last stay at our hotel. Our mission is to create memorable experiences and we are pleased that you had it. We will be waiting for you for your next visit to our city. Thank you for the pictures , they are great!!

10/10 Excellent

Narain

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was beautiful employees were very courteous The place was clean Outside seating is heavenly
Stayed 4 nights in Dec 2021
Response from Alko Hotel Casa Nispero on Dec 16, 2021
Mr Narain. It was a pleasure to have you as guests. We hope to see you again soon at our hotel on a next visit to our city. We wish you a Merry Christmas and a Happy New Year 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021
Response from Alko Hotel Casa Nispero on Dec 7, 2021
Thnak you for your feedback. We hope to see you soon again in our hotel.