エメラルドホテル & スイーツの口コミ

2/10 (非常に不満)

Sydney、Lacombe

家族旅行

2024 年 5 月 16 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

This was a terrible hotel. There were homeless, drug addicts waiting for us outside. They were very loud and aggressive. The check in people seemed very annoyed by our presence. The hotel is under construction and dirty. The bedding was not changed and had blood on it. It looked nice but the closer you looked the worse it got.

2024 年 5 月に 1 泊滞在

8/10 (良い)

harry

2024 年 5 月 15 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

riff raff hanging around outside the front doors

2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Channel

2024 年 5 月 15 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Hammad

2024 年 5 月 15 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I requested for non smoking room and room was full of smoke smell. Room was trash, washroom was very dirty and smoke like smoke house. Very very bad experience

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 (普通)

Riya

2024 年 5 月 15 日

良かった点 : スタッフとサービス

気になった点 : 清潔度

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Gursharan

2024 年 5 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

excellent

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 (非常に不満)

Deondre

2024 年 5 月 15 日

良かった点 : 清潔度

気になった点 : 施設のコンディションと設備

Serve bread and apple every morning for breakfast

2024 年 5 月に 6 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

I apologize for breakfast. We are working on improvements. Again I apologize.

6/10 (普通)

Karen

ペット同伴の旅行, カップルで旅行

2024 年 5 月 14 日

良かった点 : 設備とサービス

Great value for the money, basic but sufficient. We stayed before a flight, so good location for that. The hotel is older, but clean enough. They are under renovations, so should be really great once they modernize a bit. Don’t go here if you want luxury or are super picky/stuck up. This is a basic hotel for a basic price- you get what you pay for. We slept great, it was nice and quiet, and pet friendly too.

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello Thank you very much for the review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 (普通)

Hazem

2024 年 5 月 13 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

Not clean at all

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.

10/10 (非常に良い)

Simran

2024 年 5 月 13 日

良かった点 : 施設のコンディションと設備

morning staff was nice specially jasss

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

4/10 (不満)

Joy

2024 年 5 月 11 日

気になった点 : 清潔度、施設のコンディションと設備

2024 年 5 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)

Hello Thank you very much for the review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 (普通)

Barb

2024 年 5 月 11 日

Decent hotel for the price

2024 年 3 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)

Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.Kind regards,Managers name General Manager

6/10 (普通)

Barb

2024 年 5 月 11 日

Decent hotel for the price

2024 年 3 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)

Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.Kind regards,Managers name General Manager

10/10 (非常に良い)

Balpreet kaur

2024 年 5 月 11 日

良かった点 : 清潔度

2024 年 3 月に 3 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 (非常に良い)

Isaac o

2024 年 5 月 9 日

良かった点 : 清潔度、施設のコンディションと設備

Ok

2024 年 3 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 (非常に良い)

Mikiele

2024 年 5 月 8 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 (非常に不満)

Ebad

グループ旅行

2024 年 5 月 7 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I would like to get a refund. They gave us first room and it wasn’t even ready. Than they moved us to secound room and that was dirty as well and missing everything. Complained and no response from management. Horrible experience and will not come back.

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)

Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.

2/10 (非常に不満)

Ahmad

家族旅行

2024 年 5 月 6 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

The hotel was okay there couple issues we tried to open the window it fall away from the frame we asked for a pillow the staff they have no extra pillows to give us the shampoo in bathroom was less than accurate over all i would give the hotel less than average

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)

Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 (普通)

Armando

2024 年 5 月 5 日

気になった点 : スタッフとサービス、施設のコンディションと設備

Need to improve the service to costumers more

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 6 日)

Hello,Thank you very much for your review and feedback. We are sorry you feel this way about our customer service. We believe we have a great team that takes pride in ensuring our guests are always satisfied.Once again I apologize for any misunderstanding and inconvenience this might have caused. If you would like to further discuss this specific situation, please contact me and I will be glad to do so.

6/10 (普通)

Christine

2024 年 5 月 4 日

気になった点 : 施設のコンディションと設備

Don't judge a book by its cover. Was surprised with the bed, linen, curtains and clean furniture for what appears to be on the verge of becoming a dive. Had a great sleep. Could use new hardware and finishing, brighter hallway carpet. The only downside was being charged $300 for a refundable deposit with a Visa Debit. The rate of the room was $52.

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 5 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 (非常に良い)

jose

2024 年 5 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス

Ok.

2024 年 4 月に 4 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,

10/10 (非常に良い)

Grace

2024 年 5 月 3 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Good

2024 年 4 月に 3 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 3 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 (非常に不満)

Logan

2024 年 5 月 2 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Stay away!

2024 年 4 月に 3 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.Kind regards.General Manager.

10/10 (非常に良い)

Victor

2024 年 5 月 2 日

良かった点 : スタッフとサービス、施設のコンディションと設備

Value for money

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.Kind regards,

2/10 (非常に不満)

Coen

カップルで旅行

2024 年 5 月 2 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Please don’t go here unless you absolutely can’t afford anything else. The pictures are deceiving. The lobby is nice but thats where it ends. The elevator’s carpet is stained, and the second we stepped out the hallway smelled like cigarettes and urine. The room smelled different, but not better. Maybe like wet paint, despite the paint peeling. The bed was collapsed in the middle, making it a more effective skate park than sleeping arrangement. Not to mention that the second we stepped foot into there, we instinctually felt very unsafe and anxious. We did not stay the rest of the night. Truly, if you have any other options financially, please look somewhere else.

2024 年 5 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

2/10 (非常に不満)

Divyansh Kumar

2024 年 4 月 29 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Hello,Thank you very much for the review and feedback, first of all we would like to offer our most sincere apology for the unfortunate experience you had, service is key to our success and we take any negative matters seriously.We would like to get more details from your stay and find the best outcome to your experience, please contact me so we can discuss this further.Kind regards.General Manager.

4/10 (不満)

Jonathan

出張

2024 年 4 月 29 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

Room was dirty and stunk like cigarette smoke. I checked in at 5 and there were people (staff) in my room, with the door and windows opened. I had an event to get to and did not have time to switch rooms or I would have. Breakfast was not good. An apple, donut, old toast, and a juice box that was pre wrapped and I picked it up at the front desk. I would not stay here again, lots of better options I the same price range or cheaper.

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping and maintenance staff. Thank you for letting me know. Again I am sorry.

2/10 (非常に不満)

Michelle

出張, カップルで旅行

2024 年 4 月 29 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We were given a room that is really dirty, the bed is wiggling, no floor mat, no hand towels and staff that is not very accommodating and doesn’t answer calls. I hope Expedia does not include this hotel in their list of partners. Super disappointed

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping. Thank you for letting me know. Again I am sorry.

2/10 (非常に不満)

ardalan

カップルで旅行

2024 年 4 月 29 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

We did not feel safe and there was a horrible smell in the hallways and it was dirty as well around the property but not much dirt inside of the room. I don't recommend it.

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)

Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

2/10 (非常に不満)

Jessica

2024 年 4 月 29 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

I checked in and immediately left after seeing the room. On the way to the room the elevator sounded like it was going to break down. There was a wet mop on the carpet. The hotel had a weird smell to it, moldy and musty. We asked for a refund due to the condition and was denied. We booked into another hotel in the parking lot leaving

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 (普通)

Pankaj

グループ旅行

2024 年 4 月 29 日

良かった点 : スタッフとサービス

気になった点 : 施設のコンディションと設備

Overall avg experience but need to focus on cleanliness

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping staff. Thank you for letting me know. Again I am sorry.

4/10 (不満)

Jessica

出張, 家族旅行, グループ旅行

2024 年 4 月 28 日

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備

It feels like they’re running a homeless camp or halfway house out of this place. I never felt safe in the elevator or at night. People noisy in the halls at all hours of the night. I had to clean the furniture and doors because they were so disgusting. The bed was so uncomfortable and the pillows were folded in half to seem bigger. The space was good with a decent layout but it’s a shame the rest was so hard to get over. I will not be going back and I don’t recommend it for anyone with a family.

2024 年 4 月に 3 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello,Please accept my sincere apologies for what was an unpleasant experience for you at our hotel. I am already looking into the matter in order to ensure that it doesn't happen again. We do strive hard to provide that 100% satisfaction to all our valued guests, and I deeply regret we failed in your case. Thank you for sharing your experience with us, so that we can address our lack of performance moving forward. Please reach out to us the next time you are in town as I would like to make your stay a much more pleasant one

6/10 (普通)

Jason、Edmonton

グループ旅行

2024 年 4 月 28 日

良かった点 : 清潔度

2024 年 4 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 (普通)

Karim

家族旅行

2024 年 4 月 28 日

Property was alright but good for the price. Breakfast was takeaway in a package with Juice, bread and jam also a muffin or donut (not bad) and apple). I would stay again for the price.

2024 年 4 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.I apologize for breakfast. We are working on improvements. Again I apologize.We look forward to welcoming you back soon.

10/10 (非常に良い)

Gurpreet

出張, 家族旅行

2024 年 4 月 28 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Nice

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

6/10 (普通)

Marites

2024 年 4 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 (良い)

Leslie、Edmonton

2024 年 4 月 25 日

良かった点 : 清潔度、スタッフとサービス

For price it is ok , but was noisy and allot of people just hanging around the outside

2024 年 4 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello Guest name ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.We will look into your concern with our team members and make sure this does not happen again.We look forward to welcoming you back soon.

10/10 (非常に良い)

Manmeet singh

2024 年 4 月 24 日

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 (非常に良い)

Bethel

カップルで旅行

2024 年 4 月 24 日

良かった点 : 清潔度

It’s good for the price

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello ,Thank you very much for the great review and feedback, we are delighted to know you enjoyed our rooms.

2/10 (非常に不満)

Paul

出張, カップルで旅行

2024 年 4 月 24 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Need clean hallways they Stinks, only have 1 big Towel for be use 2 people 2 small hand Towels & 1 face cloth. Bed qas broken, Blankets on the bed didn't even fit.

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

4/10 (不満)

Carl Ericson、Banff

2024 年 4 月 22 日

気になった点 : スタッフとサービス、施設のコンディションと設備

The property was quite convenient as it was close to the airport but I think that’s it. We’re grateful for the upgrade but the room didn’t seem fully ready, no cutleries or anything despite having a kitchenette; limited pillows for a king bed, and just the overall property not being utilized to it’s best potential. There was also a random stranger seemingly “homeless”, that kept knocking on the door and that didn’t make us feel safe even after reporting it to the front desk many a times, we even saw him outside just walking about and returning again the day after; they just didn’t seem to prioritize safety that way.

2024 年 4 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

6/10 (普通)

Li

2024 年 4 月 22 日

気になった点 : スタッフとサービス、施設のコンディションと設備

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

4/10 (不満)

Khaleel

2024 年 4 月 22 日

良かった点 : 清潔度

気になった点 : スタッフとサービス

2024 年 4 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 (非常に不満)

Mahyar

出張

2024 年 4 月 21 日

気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

smell smoke in all hallways, the bed moves during the night and not convenient, electricity outlet in the washroom and behind TV didn't work.

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Thank you for staying with us. We appreciate your feedback. I apologize for the condition of your room. I will be speaking with housekeeping and maintenance staff. Thank you for letting me know. Again I am sorry.

6/10 (普通)

Gaurang

2024 年 4 月 21 日

気になった点 : 設備とサービス

Not proper service

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

10/10 (非常に良い)

FABIO

2024 年 4 月 20 日

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

10/10 (非常に良い)

Danika

2024 年 4 月 20 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Rooms are nice but as someone staying alone, it can be nerve wracking and loud

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

2/10 (非常に不満)

Mir

2024 年 4 月 20 日

気になった点 : 清潔度、施設のコンディションと設備

2024 年 4 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

8/10 (良い)

harry

2024 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

cheap prices. still no ice machines

2024 年 4 月に 6 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello ,Thank you very much for your review and feedback, we sincerely apologize for the unfortunate experience you had with us. I will review our standards and expectations with our team to guarantee this does not happen again.We would love to welcome you back and ensure you have a wonderful experience with us.

10/10 (非常に良い)

EliasOmer

2024 年 4 月 18 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Very good

2024 年 4 月に 4 泊滞在

General Managerからの返信 (投稿日 : 2024 年 4 月 26 日)

Hello Thank you very much for the excellent review, we are delighted to know you enjoyed your stay with us.We look forward to welcoming you back soon.

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