6/10 Okay
Scott
Traveled with group
May 27, 2024
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Got to the hotel around noon from several days at ME Cabo. I was escorted to a private office for check which was fine. They didn’t offer me an early check-in and I didn’t expect it. They said a room would be ready at 3.
Looking around the property there were very few guests. In the bar, check-in, pool. At ME Cabo they got me to my room 3 hours early with a flawless check-in procedure. I checked my bags and went downstairs to grab lunch. My server couldn’t have been sweeter and was attentive. The fried chicken tacos (forget many vegan options). They were more like taquitos. Difficult to eat and not even convinced there was chicken in them.
A few minutes before 3 I headed upstairs to get my room. I did not feel well as I acquired an enterovirus somewhere during our trip. At 3 o’clock I approached the front desk and was told it would be 15 more minutes. I went and sat on a couch within view of the front desk. At 3:30 I got up and helped myself into the private check-in office and demanded my room. So much for VIP! I felt like a schmuck. This hotel is not cheap and minimally cheaper than ME Cabo and I regret not just staying there.
Room was a suite and very nice. In room dining service was good and pizza was fine. It’s mainly a poor check-in experience. Pool scene is meh. Old chairs, small pool. Blaring old 80s hair metal rock. I grew up listening to that music but doesn’t mean I want to keep hearing it at a resort.
Scott
Stayed 1 night in May 2024