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Reviews of Hound Hotel Seomyeon - Bumcheon

3.5 out of 5
Hound Hotel Seomyeon - Bumcheon
10, Hwangnyeong-daero 7beon-gil, Busanjin-gu, Busan

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 159 reviews" "
Rating 8 - Good. 50 out of 159 reviews" "
Rating 6 - Okay. 8 out of 159 reviews" "
Rating 4 - Poor. 10 out of 159 reviews" "
Rating 2 - Terrible. 6 out of 159 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

STEVEN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tight parking
Stayed 1 night in Jan 2024

8/10 Good

Ong Tiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very near to metro station. Very convenient to go anywhere. Room service has to be requested at the counter, but that’s hardly an issue. Overall, the stay was a pleasant one.

6/10 Okay

Yuko

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are two Hound Hotel. We went to the wrong one in the first day. That was very inconvenient. Even a taxi driver took us to another Hound Hotel. We wish the names of the hotel were different, so we didn't have to waste our time and energy several times.
Stayed 3 nights in Nov 2023

8/10 Good

Katrina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and price. We noticed that the original room we had smelt smoky, had some mold and there was no frosting on the glass for the shower and toilet so you could see right through. However the reception were top notch and helped us swap rooms the next day without question. Place looks a bit tired and the windows made it hard to tell the time of day in the mornings. Although overall it was a great stay, wonderful staff and the location is very convenient.
Response from hound on Nov 27, 2023
Hello customer :) Thank you for your valuable review! Thank you very much for using our hotel. For better service, we will continue to work hard to keep you clean and comfortable. Thank you

10/10 Excellent

Tugcenur

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very big and clean. The hotel is super close to the subway. Amazing deal, I’d definitely go back!
Response from hound on Sep 9, 2023
This is Seomyeon Beomcheon branch of Hound Hotel.Thank you for using it satisfactorily.I hope you had a good trip and I'd appreciate it if you could come again next time. I hope you have a good day!

10/10 Excellent

tea yang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PEOPLE WS SO FRIENDLY!! THANK YOU
Stayed 11 nights in Jul 2023
Response from hound on Sep 12, 2023
Hello customer :) Thank you for leaving a precious review! Thank you very much for using our hotel. For better service, we will continue to work hard to ensure that you can rest cleanly and comfortably. Thank you

10/10 Excellent

Tran-Nam

Stayed 1 night in Apr 2023
Response from hound on Jun 10, 2023
Hello customer :) Thank you for your valuable review! Thank you very much for using our hotel. For better service, we will continue to make efforts to rest cleanly and comfortably. Thank you

2/10 Terrible

Jang

Stayed 2 nights in Jul 2022

10/10 Excellent

Daniela Yadira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Muhammad Muzahir

Liked: Cleanliness
Stayed 1 night in Jun 2021
Response from General Manager Mr Daniel Han on Jun 21, 2021
Dear Muhammad Muzahir Yesterday, when you checked in, our new staff did not confirm your reservation correctly, so we apologize for the inconvenience. In the future, we will do our best for customer satisfaction. Thank you very much for your comments, stay healthy and happy ^^

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from General Manager Mr Daniel Han on Jul 9, 2020
Dear Ms Nora First of all, thank you for staying our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip in Busan
Room was tidy. Front desk was superb helpful. Definitely will come again
Stayed 2 nights in Oct 2019
Response from General Manager Mr Daniel Han on Nov 21, 2019
Dear Guests First of all, thank you for staying our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Maggie, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff goes out of their way to help with taxi, recommendation, any requests. Speaks enough English. The place was immaculate and centrally located
Stayed 3 nights in Aug 2019
Response from General Manager Mr Daniel Han on Aug 23, 2019
Dear Maggie First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not a bad place at all. Staff very nice. You could probably skip breakfast here though. Its cheap but not a fantastic meal to be honest. The hotel room was actually quite nice but it was disconcertingly dark when the window was closed with the lights off. Pretty much pitch black!
Stayed 3 nights in Jun 2019
Response from General Manager Mr Daniel Han on Jun 29, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location for starters. The room was beautiful and consistently cleaned with optional breakfast for a reasonable price. The shampoo smells really nice! :)
Stayed 3 nights in Jun 2019
Response from General Manager Mr Daniel Han on Jun 27, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

8/10 Good

Elaine, Hong Kong

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location might be confusing with other hotels with similar names. The address is new so it won’t show up in the navigation. The hotel could add information like the nearest bank to give more information to the taxi drivers.
Stayed 5 nights in Jun 2019
Response from General Manager Mr Daniel Han on Jun 25, 2019
Dear Elaine First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay right next to shops and train station. Friendly staff and quiet street.
Stayed 5 nights in May 2019
Response from General Manager Mr Daniel Han on Aug 2, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Nerissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from General Manager Mr Daniel Han on Jun 13, 2019
Dear Nerissa First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019
Response from General Manager Mr Daniel Han on Jun 13, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon-Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. The location is walking distance to the metro station. Room was very nice!
Stayed 2 nights in Apr 2019
Response from General Manager Mr Daniel Han on May 1, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
A very warm welcome by the hotel staff! Good location, 2 mins walk from metro station, and 1 stop from central Seomyeon.
Stayed 3 nights in Mar 2019
Response from General Manager Mr Daniel Han on Mar 29, 2019
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good design & friendly staff
Staff was very nice and helpful. The hotel design was modern and nice. For an affordable hotel it was more than what was expected. I genuinely enjoyed my stay here and would stay again.
Stayed 1 night in Feb 2019
Response from General Manager Daniel Han Mr on Feb 9, 2019
Dear Jason First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very well kept and had more than enough amenities including a bathtub, room to move and a computer. Was a bit of a walk to the main part of town. Though the metro is around the corner to helped fill in the gaps, with convenience stores in every direction. Staff were amazingly helpful and friendly!
Stayed 3 nights in Jan 2019
Response from General Manager Mr Daniel Han on Jan 14, 2019
Dear Erin Lee First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Darian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very near to mrt station and the place is very nice. The staffs are very friendly and helpful.
Stayed 2 nights in Jan 2019
Response from General Manager Mr Daniel Han on Jan 11, 2019
Dear Darian Ms First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

2/10 Terrible

Vivien

Liked: Property conditions & facilities
Disliked: Staff & service
NO HOT WATER
STAY AWAY from booking this hotel unless you want a cold shower in freezing weather! We are a family of 5 and booked 2 rooms at this hotel. First of all, the hotel imposed an extra charge for the 3rd person even though one of the rooms we booked allowed 3 people occupancy. The hidden charge was not displayed on Hotels.com. Then no hot water was served at night when we tried to take shower after a long, cold day. Hotel staff asked us to wait until midnight as the water boiler was heating up; however, no hot water was served until the next morning. Hotel staff apologized and offered free breakfast but unwilling to offer refund. I will complain to credit card company and get my refund.
Stayed 1 night in Dec 2018
Response from General Manager Mr Daniel Han on Dec 30, 2018
Dear Vivien Thank you for your message Listening to you, there is no sense. Blessed are those who live well. Do not be too greedy for money. People who are too greedy for money look ugly. And I think that travel is a good journey for self-development. I want you to think quietly about what your trip is for you.

8/10 Good

Benedicto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at Hound Hotel
It was a very pleasant stay. Hotel staff service was great & pleasant. Breakfast was delicious. The room was really nice. Location was close to the metro. It actually worked fine since I originally booked to the Seomyeon location & was redirected to the Seomyeon- Beomcheon location. It was really a good deal for a 3 day stay at Hound Hotel. I would recommend this hotel for all things I have mentioned. The friendly & helpful staff alone deserves a recommendation.
Stayed 3 nights in Nov 2018
Response from General Manager Mr Daniel Han on Dec 7, 2018
Dear Benedicto First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

SYi, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Very confortable boutique hotel for our 2 nights stay in busan. Located in a quiet place at night but within 1 km walking distance to seomyeon shopping street. Bed firmness is just nice, not too soft and our family enjoyed our stay here.
Stayed 2 nights in Oct 2018
Response from General Manager Mr Daniel Han on Nov 4, 2018
Dear SYi First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018
Response from General Manager Mr Daniel Han on Nov 1, 2018
Dear Guest First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

4/10 Poor

JB, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel without a view
The room was dark and felt claustrophobic. Our room was on the smallish side and had a very small window directly next to a building, which allowed very little natural light. Although new the hotel felt very old-fashioned.
Stayed 2 nights in Sep 2018
Response from Sung-Hwan Jen on Sep 19, 2018
Dear who may concern, First of all, if you didn't have time as you expected, we are very sorry about that. Our hotel opened July 2018 so that comparing to other hotels around here it is very clean and convenient. There are various Korean, Japanese, Chinese restaurants and so on nearby. Also, as you mentioned, it is very close to downtown Busan. If you come to visit Hound Hotel in Beom-Cheon next time, we are sure that we would like to give better service to you. We look forward to seeing you again. Thank you. - Hound Hotel in Beom-Cheon, Busan -

10/10 Excellent

ej, columbus, oh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
-close to the metro station -lots of technology in the room -good breakfast -it was great value
Stayed 3 nights in Aug 2018
Response from General Manager Mr Daniel Han on Sep 4, 2018
Dear EJ~! First of all, thank you for using our Hotel Hound Seomyeon Beomcheon We will do our best to satisfy our customers with better service by collecting your opinions. Always be healthy and happy ~ ^^

6/10 Okay

Myunghun

Disliked: Property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Kyung Su

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

SEONGSU

Stayed 1 night in Dec 2023

10/10 Excellent

Gyeongju

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

bona

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
입구부터 머리카락들이 꽤 많이 보여서 놀랐는데 욕실이나 침구는 청결한듯 했어요. 프론트 분들 모두 친절하셨고 근처에 일이 있어 들른건데 잘 사용했습니다. 트윈룸은 더블 침대 1인침대더라구요. 동생이 양보한다며 1인 침대 사용했는데 약간 간이침대 느낌이라 편해보이진 않았어요 ㅠㅠ
Stayed 1 night in Nov 2023
Response from hound on Nov 27, 2023
저희 하운드호텔 서면 범천점을 이용해주셔서 감사합니다.먼저 고객님의 이용에 불편을 드려 진심으로 죄송합니다.고객님께서 말씀해 주신 사항 참고하여 보다 더 나은 서비스로 개선하는하운드호텔 서면 범천점이 되도록 노력하겠습니다.고객님의 소중한 후기 감사드립니다. 좋은 하루 되십시오.

2/10 Terrible

Jhih Han

Traveled with family
Disliked: Property conditions & facilities
不好的住宿體驗
房價跟照片中一樣,但有個很糟糕的地方,這是一個頂樓加蓋的房間在11樓,電梯只到10樓,所以我們必須搬著大量的行李、抱著嬰兒走樓梯,10樓通往11樓的樓梯很陰森;另外還有一個很奇怪的設計,這層樓的安全門在我們房間裡面。
Stayed 2 nights in Oct 2023
Response from hound on Nov 27, 2023
您好,顧客。首先對給您帶來的不便低頭道歉。我們會更加註意客房的檢查和清潔。如果您在使用客房時有任何不便,請隨時致電前臺。謝謝。 祝您度過愉快的一天!

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
약간의 개선 필요
시내와 가까워서 좋아요. 에어컨 먼지 청소가 안되있어요. 개별 난방이 안되서 좀 추웠어요.
Stayed 1 night in Nov 2023
Response from hound on Nov 27, 2023
저희 하운드호텔 서면 범천점을 이용해주셔서 감사합니다.먼저 고객님의 이용에 불편을 드려 진심으로 죄송합니다.고객님께서 말씀해 주신 사항 참고하여 보다 더 나은 서비스로 개선하는하운드호텔 서면 범천점이 되도록 노력하겠습니다.고객님의 소중한 후기 감사드립니다. 좋은 하루 되십시오.

10/10 Excellent

Kyungwhoan

Stayed 1 night in Oct 2023
Response from hound on Nov 26, 2023
Hello customer :) Thank you for leaving a precious review! Thank you very much for using our hotel. For better service, we will continue to work hard to ensure that you can rest cleanly and comfortably. Thank you

10/10 Excellent

EUN HEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023
Response from hound on Sep 12, 2023
Hello customer :) Thank you for leaving a precious review! Thank you very much for using our hotel. For better service, we will continue to work hard to ensure that you can rest cleanly and comfortably. Thank you

10/10 Excellent

HyunJi

Stayed 1 night in Aug 2023
Response from hound on Sep 12, 2023
Hello customer :) Thank you for leaving a precious review! Thank you very much for using our hotel. For better service, we will continue to work hard to ensure that you can rest cleanly and comfortably. Thank you

8/10 Good

Kyeungsil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from hound on Sep 12, 2023
Thank you for using our Hound Hotel Seomyeon Beomcheon branch.Thank you for your precious reviewWe always put you firstWe're always trying to use it in a good mood!We will continue to work harder to bring you more satisfactory services!We ask for your interest and a lot of visits!!Thank you. *-*

10/10 Excellent

wenyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2023

10/10 Excellent

JUYEON

Stayed 3 nights in Jun 2023

4/10 Poor

fumika

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
簡素なラブホテルのような感じでした。コンドームもあり‥ 掃除は頼まないとないです
Stayed 3 nights in Jun 2023

8/10 Good

SEYOUL

Stayed 1 night in May 2023
Response from hound on Jun 10, 2023
Thank you for using our Hound Hotel Seomyeon Beomcheon branch!Thank you very much for your thoughtful review and we will continue to think of you first ;DPlease use it a lot next time, and I look forward to seeing you again who wrote this review.Have a great day!

2/10 Terrible

Yuki

Stayed 2 nights in May 2023
Response from hound on Jun 10, 2023
ご利用レビューありがとうございます。 まず、お客様が宿泊期間中に経験された問題についてお詫び申し上げます。 より良い施設とサービスを提供するために、お客様がおっしゃったすべての事項について調べることをお約束します。 よろしければ、お客様が経験されたことについてもう少しお話ししたいと思います。 お客様と他の宿泊客のための宿泊施設及びサービス改善に大いに役立つこと

8/10 Good

jae jun

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Catharina

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Die Lage des Hotels ist ihr großer Pluspunkt, direkter Anschluss in alle Alle Richtungen und 3 Minuten zur Metro. Wasser und Kaffee gibt es umsonst. Das Zimmer roch stark nach Rauch, die Wände und der Boden sind sehr abgewöhnt (Löcher in der Tapete, dreckiger Flur) und im Bad gab es Schimmel. Gegen den Zigarettengeruch hat das Personal Raumduft versprüht, was jedoch nicht half.
Stayed 2 nights in Jul 2022
Response from Duty manager on Oct 26, 2022
Dear Guest. Thank you for visiting Hound Hotel and leaving valuable feedbacks. it is regretful that hear condition of room and hygiene was not meeting our regular standard. Your valuable comments has been shared with our team. And we took it seriously. We wish to see you again at Hotel Hound and ensure your pleasant stay next time.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비가 좋음. 욕조가 깨끗하진 않음. 수건이 오래돼 보임. 침대가 편함. 물 무제한 제공
Stayed 5 nights in Jul 2022
Response from Duty manager on Oct 26, 2022
안녕하세요, 하운드 호텔을 방문해주시고, 리뷰를 남겨주셔서 감사합니다. 남겨주신 좋은 점수에 감사드리며, 욕조와 수건에 대한 피드백은 저희 팀에게 전달되어 향후 더 만족스러운 숙박을 준비할 수 있도록 하겠습니다.감사합니다,

10/10 Excellent

BONG HYUP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격도 착하고 전철도 가깝고 주차가능 깨끗한 객실 큰티비 시원한 에어컨 모든게 다 마음에 들었어요 강추합니다
Stayed 2 nights in Jun 2022