Standard Twin Room (1Double + 1Single) | Lake view
Check availability

Reviews of Airtel Busan

2.5 out of 5
Airtel Busan
36, Nakdong-daero 1048beon-gil, Sasang-gu, Busan

Reviews

6.0
Rating 10 - Excellent. 27 out of 174 reviews" "
Rating 8 - Good. 44 out of 174 reviews" "
Rating 6 - Okay. 34 out of 174 reviews" "
Rating 4 - Poor. 26 out of 174 reviews" "
Rating 2 - Terrible. 43 out of 174 reviews" "

6.0/10

Cleanliness

6.6/10

Staff & service

4.8/10

Amenities

5.8/10

Property conditions & facilities

3.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regretted my stay
The hotel is so messed up. I never imagine such a hotel could be found in Korea. It's so unkempt, no provision of the usual things like batting soap, body cream, toothpaste, etc. The bed sheets were so dirty and unwashed. Dirty colored towel. My spouse had a quarrel with me for making such a booking. I regretted my stay there. It's a complete disregard to customers. Complete insensitivity by the management
Stayed 2 nights in Apr 2021

10/10 Excellent

Malik Waqar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good with large space
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Pretty average hotel for this price range. It was quiet and well situated for my needs in the right price range.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport and price very reasonable clean room and very spacious
Stayed 1 night in Sep 2019
Response from joe on Oct 30, 2019
좋은 후기주셔서 감사합니다.

10/10 Excellent

Euitay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall
A clean and big room. Nice to park.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
The place is spacious but old. Sink is leaking. Trafic is not convinient. Best of all is the price, very competitive.
Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a filthy, decrepit love hotel trying to rebrand itself as an airport hotel. The tissue boxes in the rooms had a suggestive picture on them with a number you can call for "adult services". It's questionable whether this is a "former" love hotel rather than a current one. Room was very dirty, with dust balls hanging from the air conditioner. Worst of all, hardly anything in the room worked. It was a struggle to turn off the lights and go to sleep. After pressing the "all off" button on the panel 20-30 times, finally all the lights went out after pressing it just the right way. We decided then not to take our chances turning any more lights on and promptly went to bed. The bathroom has a TV and Jacuzzi, neither of which worked. The "front desk" is a small glass window in a dark hallway, making the "love hotel" roots of the hotel apparent. The man there spoke hardly any English. Even the most basic communication was a struggle. I gave up trying to understand what he was trying to tell me at check-in. There is no shuttle bus to the airport, and flagging a cab near the hotel took about 10 minutes. On the plus side, it was reasonably near the airport and took only about 10-15 minutes by cab. Next time I am flying out of Busan I will not be staying near the airport. You can get a cleaner place with better service for a similar price in Seomyeon and take the morning trains over pretty quickly instead. Even considering the price, don't stay here if you have any self-respect.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room looked nothing like the pic. We stayed one night only because we were so tiried from travel but got out of there asap next morning. If your on a budget its a bed to sleep in for cheep but you should know that it doesn't look like the picture.
Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
价钱便宜，房间超大,但地点不方便又难找。一定要搭的士不能用走.走要二十五分钟到轻铁站,附近全是工业区。对来斧山旅行游客不是好的选择.
Stayed 1 night in Mar 2019

2/10 Terrible

Alicia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nil, they should improv on their customer service and hotel standard of service.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The mattress had blood spots on it, as if someone had a bloody nose. Kinda gross.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early from Gimhae Airport. From Gimhae Airport to Airtel, we need to pay the taxi for 8900 won although its just few km away. Went to the reception, but nobody available. We kept on ringing the door bell for almost 40 MINS. Then only an old guy went down to attend us. He's friendly and nice, but unfortunately only can understand a bit English. We need to pay extra 20 000 won for early check in (11.30), although so many vacant rooms available. The room was big with a big bathroom and bathtub. And super fast Wi-Fi too!! We enjoyed our stay in Busan.
Stayed 1 night in Jan 2019
Response from Joe on Jan 31, 2019
앞으로도 최선의 노력으로 이용자분들께 만족감을 드리는 에어텔이 되도록 하겠습니다. 감사합니다.

8/10 Good

Verified traveler

Stayed 1 night in Jan 2019

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oasis in the middle of desert.
Hotel was very clean, and accommodating. Everything was okay except for the local area. It was in the middle of nowhere. It actually was a industrial area. There were a lots of warehouses and factories. I had to walk at least 10 to 15 minutes to find anykind of decent place to eat. Other than that hotel was very clean and even modern looking. Big screen TV and lots of free movies to check out if you know how to work the remote.
Stayed 3 nights in Dec 2018
Response from JOE on Dec 14, 2018
Thanks for your good review.

2/10 Terrible

Verified traveler

Disliked: Room comfort
Really disappointing. Check out should be at 12 pm, we go out for awhile and come back at 11.30 am but the owner put our luggage at the store room. It's inappropriate for any hotel to do such thing. Other than that, this hotel is quite far from town and other attraction places.
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from JOE on Aug 23, 2018
좋은 후기주셔서 대단히 감사합니다. 앞으로도 최상의 서비스 만족을 드리고자 최선의 노력을 다하겠습니다.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
There were many things that didn’t work (lights, bath tub, etc.)
Stayed 1 night in Jul 2018

10/10 Excellent

Joe, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice rooms for a very good price. Room is large, has big beds, and a huge tv. Air conditioner works great. Definitely reccomend.
Stayed 1 night in Jul 2018
Response from JOE on Jul 31, 2018
Thanks for your good review.

10/10 Excellent

Gabriel, Busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy that ran the hotel was awesome. Very accommodating.
Stayed 1 night in Jul 2018
Response from JOE on Jul 11, 2018
Thanks for your good review.

6/10 Okay

Hayley

Liked: Cleanliness, staff & service, room comfort
Just okay
I only stayed for one night but had no problem with the service. The room I stayed in had all the basic facilities. The only thing that I did not like about the hotel was the noise of banging doors, running up and down the passage and running water. The hotel would be much better in a different location.
Stayed 1 night in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness
The reception was friendly and helpful. However, room cleaning was only done after the 1st night of stay. The worst thing is that my room is on the 2nd floor and the window was left wide open after cleaning, so it was easy to break in through the window and many insects (flies and mosquitos) were in the room at night. I could not sleep well at night. I hope the hotel should pay more attention to this.
Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap love motel near the airport
It's a cheap love motel near the airport. If you know what you're getting you shouldn't be disappointed. The manager was nice and helpful.
Stayed 1 night in May 2018

2/10 Terrible

jun ho

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
worst of worst

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from JOE on Apr 15, 2018
좋은 후기주셔서 감사합니다.,

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
room was good for the value, Nothing else was exc
Place is located in the middle of a factory area, No restaurants or any kind of convience stores, Hotel did not provide drinking water, Very dangerous to walk in the area--eight lane highway with few traffic lights I walked out after 2 hours. No one around for local info. Had a hard time finding a taxi STAY AWAY!!!!
Stayed 1 night in Feb 2018

2/10 Terrible

HYANGSUN

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

sung ja

Stayed 1 night in Jan 2024

4/10 Poor

young ran

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Dongsu

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
우리 가족에게 끔직한 선물한곳
사진과 너무다르고 아이들과 가족여행으로 잠만 자는거라 좀 저렴해서 선택했는데 완전 망쳤어요... 난방-심야전기로 한다고 9시 이후부터 된다는데 바닥 차가움, 침대에 전기장판 키고 자라함 온수-너무 안나온다 얘기하니 그때야 급탕 켜준다함,30분후쯤 뜨거운물 나옴 욕실 월풀 고장에 티비 고장났으면 철거하지 전기 내장 선들이 나왔음
Stayed 2 nights in Dec 2023

6/10 Okay

WATARU

Stayed 2 nights in Dec 2023

2/10 Terrible

GYEONGSEOK

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
난방이 되지않음
Stayed 1 night in Nov 2023

2/10 Terrible

BURIM

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
등고장 변기고장 온수안나옴 난방안됨 직원아무런조치안하고 방치
Stayed 1 night in Nov 2023

6/10 Okay

Isabel Natalie

Stayed 11 nights in Oct 2023

2/10 Terrible

yongki

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

KYUNGRAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

2/10 Terrible

Yuko

Stayed 1 night in Mar 2023

2/10 Terrible

Hae Ri

Stayed 3 nights in Feb 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
시설 좋지 않음
시설 좋지 않음
Stayed 1 night in Feb 2023

2/10 Terrible

경배

Stayed 1 night in Feb 2023

2/10 Terrible

Yeongnam

Stayed 1 night in Nov 2022

2/10 Terrible

HIROMI

Stayed 3 nights in Dec 2022

6/10 Okay

EUNGSEON

Traveled with family
Stayed 1 night in Feb 2021

2/10 Terrible

Sujeong

Stayed 1 night in Jan 2021

2/10 Terrible

Seong ju

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
아쉬움이 남는 여행
숙소의 냄새와 청결상태가 아주 좋지않습니다. 개선이 필요하면 환기가 되지 않습니다. 수건의 냄새도 심하며 일부 일회용품도 없습니다. 호텔스 거래업체 선정시 최근 사진으로 재 등록 요청이 필요합니다.
Stayed 1 night in Nov 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
기본적으로 주는 물 한병도 없이 냉장고는 텅 비어있고 방향제를 뿌리고 안닦은건지 바닥은 끈적거렸습니다. 그 외에도 단점 투성이여서 별로 추천하지 않습니다
Stayed 2 nights in Aug 2020

2/10 Terrible

youngwook

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
전혀 손님맞을 준비가안된 호텔입니다
Stayed 1 night in Jul 2020

4/10 Poor

hyuckjun

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020