4/10 Poor
Nagarathnam
Traveled with partner
Jun 14, 2024
Disliked: Staff & service, amenities, property conditions & facilities
We stayed 3 nights here in our month long Europe trip and after having a fantastic stay in 7 cities in a row, we found this hotel inconvenient and disappointing in few vital aspects. First thing first! Breakfast was terrible! Not an elaborate choice and anything tasty. Arrangement of items was not convenient and very congested and in tiers and layers. Due to paucity of space the portions laid out were small. Some times vanished sooner and not replenished anymore either due to lack of attention by the staff or due to running out of stock. One staff told we have no more cucumbers for the day! Also, somehow the items looked and were stale. We eat lot of fresh vegetables and salad! There weren’t many and the available ones weren’t fresh! Nothing much to say about choices of breads. Boiled eggs were offered but weren’t many and quickly ran out. Scrambled eggs weren’t prepared properly - scaly and leathery due to inattentive over cooking as the staff managing were all the time noisily chatting among themselves not bothering about the surroundings or about the things on the pan and the stove. Front desk person sounded impersonal and remote and to some extent indifferent and rude when we checked in. We weren’t welcomed with even a hint of smile but with a frowned face! Location might suit some but not us as we always want to be in the hustle and bustle of real city centre. This place was little away from the main city centre, though the site while we booked told a different story.
Nagarathnam
Stayed 3 nights in Jun 2024