They charge hidden fees at random, but when you ask for items missing from room, you dont get them we stayed for quite a while and funally had to buy our own set of silverware, a skillet, can opener, bowls,etc. This was unacceptable considering they called me on the hotel phone in our room several times wanting proof my dog was a service dog, i told them it was in my husbands car, they were going to have to wait until he got home from work, on top of they wanted a 50 dollar cash deposit thats not listed as a fee on theyre website or posted at property.they ugnored us on the items we were missing, and that the burners didnt work.