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Astor Metropole Hotel

3.5 star property
Hotel with a 24-hour business center, a short walk to Roma Street Parkland

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Astor Metropole Hotel

In-room safe, desk, iron/ironing board, cribs/infant beds
Interior
Exterior
Bar (on property)
Terrace/patio

Reviews

7.2 out of 10

Good

Popular amenities

6.2 out of 10
Guest amenities rating.
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Pool
    Pool
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Hotel Twin, 2 Single Beds

In-room safe, desk, iron/ironing board, cribs/infant beds

Hotel Twin, 2 Single Beds

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Hotel Queen, Queen Bed

Hotel Queen, Queen Bed | In-room safe, desk, iron/ironing board, cribs/infant beds

Hotel Queen, Queen Bed

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - single
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Studio

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Sofa bed - twin
Hair dryer
Private bathroom
Microwave
Electric kettle
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Deluxe Twin Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Hair dryer
Private bathroom
Microwave
Electric kettle
Coffee/tea maker
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

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Madison Hotel Tower Mill
Free WiFi
Restaurant
Air conditioning
Breakfast available
7.4 out of 10, Good, (1008)
The price is ￥13,139
￥14,453 total
includes taxes & fees
Oct 6 - Oct 7
Madison Hotel Tower Mill

About the neighborhood

Map
4000, QLD, Spring Hill, 193-197 Wickham Terrace

What's nearby

  • Roma Street Parkland - 5 min walk
  • Queen Street Mall - 6 min walk
  • Treasury Casino - 12 min walk
  • Suncorp Stadium - 2 min drive
  • XXXX Brewery - 3 min drive

Getting around

  • Brisbane Central Station - 4 min walk
  • Brisbane Airport (BNE) - 15 min drive

Restaurants

  • ‪Merlo Cart - ‬4 min walk
  • ‪Club Sofitel - ‬3 min walk
  • ‪4 Pines Brisbane - ‬4 min walk
  • ‪Metro Hotel Tower Mill - ‬2 min walk
  • ‪Cafe Pronto - ‬5 min walk

About this property

Astor Metropole Hotel

Hotel near Roma Street Parkland
Queen Street Mall and Treasury Casino are located near Astor Metropole Hotel, which provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a 24-hour business center.
Other perks include:
  • An outdoor pool
  • Self parking (surcharge), express check-out, and tour/ticket assistance
  • Concierge services, a reception hall, and luggage storage
  • A vending machine, free newspapers, and an elevator
Room features
All 86 rooms feature comforts such as air conditioning, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, microwaves, and cribs/infant beds

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (AUD 14.90 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 119
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 119
Express check-out available

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 1 2020 to December 31 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Breakfast
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for AUD 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: AUD 14.90 per day
  • Early check-in fee: AUD 119 (subject to availability)
  • Late check-out fee: AUD 119 (subject to availability)
  • Crib (infant bed) fee: AUD 25.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Astor Metropole Hotel Spring Hill
Astor Metropole Hotel
Astor Metropole Spring Hill
Astor Metropole
Astor Metropole Hotel Brisbane
Astor Metropole Brisbane
Best Western Brisbane
Astor Metropole Hotel Hotel
Astor Metropole Hotel Spring Hill
Astor Metropole Hotel Hotel Spring Hill

Frequently asked questions

Does Astor Metropole Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–6:00 PM. The pool will be unavailable from December 1 2020 to December 31 2024 (dates subject to change).

Is Astor Metropole Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Astor Metropole Hotel?

Self parking is available for AUD 14.90 per day.

What time is check-in at Astor Metropole Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 119 (subject to availability).

What time is check-out at Astor Metropole Hotel?

Check-out is at 10 AM. Late check-out is available for AUD 119 (subject to availability).

Where is Astor Metropole Hotel located?

Located in Spring Hill, this hotel is within a 10-minute walk of Brisbane Private Hospital, Roma Street Parkland, and Queen Street Mall. Eagle Street Pier and Treasury Casino are also within 15 minutes. Brisbane Central Station is only a 4-minute walk and Brisbane Roma Street Station is 10 minutes.

Astor Metropole Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 233 out of 1001 reviews" "
Rating 8 - Good. 373 out of 1001 reviews" "
Rating 6 - Okay. 220 out of 1001 reviews" "
Rating 4 - Poor. 106 out of 1001 reviews" "
Rating 2 - Terrible. 69 out of 1001 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
DO NOT STAY HERE. the lift will keep you up all night
Stayed 1 night in Jul 2024

6/10 Okay

Sharlene

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Would have been nice 30 years ago.
Run down hotel. No plug in the spa. Air conditioner did not work.
Stayed 1 night in May 2024

8/10 Good

Tanya

Stayed 1 night in May 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, walking distance to CBD
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Not aware the facilities were closed
I booked this for my parents because of the loacation, pool and onsite restaurant however the pool and restaurant were closed. It would have been good to know when booking.
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Alexander

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and broken
We unfortunately had a really poor experience. I was travelling solo with two young kids and a lot of luggage. First, our room key didn't work, so I had to go back to the front desk to have it reset. Then the TV was broken and didn't display the chanel (just sound and the menu guides). While we waited for maintenance we decided to try out the pool..... But it was closed because someone had dropped some glass or something in it. We went for a walk, and two hours later, the TV still hadn't been looked at. After going to reception again, the maintenance man arrived. He decided it was really broken. We were then offered smaller room with working tv. We packed everything up and went to the new room. Entering the room, I realized it only slept 2 (we were a group of 3). Then we were offered a third room. When we went to check it out it was in terrible condition. It smelled like cigarettes, had a large stain on the couch, and a burn hole in the curtain. I decided to take all our stuff back to the original room and forfeit the TV. The room wasn't in great condition, but the best of the 3. The view was spectacular. I liked the closeness to the train, however there is a very large hill to walk. Overall I was disappointed with my expense would not stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

jamie

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2024

2/10 Terrible

John

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
rooms are good and the building but staff are not very helpful or accomodating.
Stayed 1 night in Dec 2023

2/10 Terrible

Nomia

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stay in smells soo bad and had 2 kids with me .The towels were left in fridge, the toilet was still dirty.. I ask to exchange to another room and one of the staff says nothing available. It’s more like a one star hotel.
Stayed 3 nights in Dec 2023

2/10 Terrible

Trent

Disliked: Staff & service, property conditions & facilities
Aircon didn’t work, the phone didnt work to call for them to fix the aircon and the person behind the desk was rude!
Stayed 1 night in Jan 2024

2/10 Terrible

Hollie-j

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Kerry

Disliked: Cleanliness, amenities, property conditions & facilities
Misleading advertising. While it looks nice from the photos and the street - don't be deceived. This property was old, dated, TV didn't work, lift didn't work, the restaurant, bar and pool have all been closed for years.
Stayed 2 nights in Dec 2023

4/10 Poor

Jim

Business traveler
Disliked: Property conditions & facilities
Door didn't lock properly, restaurant closed on a Wed night/Thu morning so food options that were advertised weren't available. Room looked nothing like any of the rooms in any pictures on here or website.

10/10 Excellent

Richard

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, easy and inexpensive for a hotel on the edge of the city
Stayed 1 night in Nov 2023

4/10 Poor

Brent

Traveled with partner
Disliked: Property conditions & facilities
Not worth the price.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - just needs a spruce up.
Location was excellent - just a short (uphill) walk from Central Station so the train from the airport was a great option. The hotel is a little tired and could do with a detailed refurb but was fit for purpose and comfortable. The rooms were quite and the little kitchenette was good.
Stayed 1 night in Aug 2023

8/10 Good

MARIETA

Liked: Cleanliness, staff & service, property conditions & facilities
Lovation
Stayed 1 night in Jul 2023

2/10 Terrible

Tim

Disliked: Cleanliness, property conditions & facilities, room comfort
If it’s FLOODED, forget it.
One word… TERRIBLE. Do NOT stay at this hotel. We had to turn the toilet cistern on and during the course of the night, our room flooded. Not from the toilet, from underfloor pipes. Floorboards (laminated) we’re saturated and lifting. Bathroom, Living / Bedroom were all flooded. No offer of any refund at all. They obviously knew it was like this too. Why else would the cistern have been turned off?? Decor and linen were so old I thought I’d walked back in to a 1970’s grandparent’s home. Whatever you do, DO NOT STAY HERE.
Stayed 1 night in Jul 2023

2/10 Terrible

Ian

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room I was allocated was nothing like the room described in the photo I referred to when I made my reservation. The toilet had not been cleaned properly for weeks, a live power point was hanging from a wall, the soap and shampoo dispensers had been removed and the room did not have the bedding configuration I paid for.
Stayed 1 night in Jul 2023

6/10 Okay

Peter

Business traveler
Liked: Cleanliness, staff & service
Although the web site and the room guide say there is eating facilities (brekky and dinner) in fact "the kitchen is closed" (presumably post covid). Fair enough, I get it - but change the web site, and the room guide. The chap who checked me in was exceptional, friendly and helpful. The chap who checked me out had to make an effort to drag himself away from his socials to check me out, and presented as surly and unhappy to be there. My room was OK - clean, reasonable size, decent bed, TV. Did the job, can't complain. Pretty much as expected for the class of accommodation.
Stayed 1 night in Jun 2023