Hey Ryan this is the front desk from the Red Carpet Inn, We are responding to your review and we want to say sorry we may have forgotten to put towels in that room, If u would have came down to the front desk and asked for towels we would have happily given u the towels with no problems this doesn't happen very often, Also our apologies for not having any cups, At the moment we have ran out of cups, We also apologize for the tv not remote the batteries may have died, Thank you for staying we appreciate the review we will make sure everything is double checked for all rooms, Again we sincerely apologize for the issue you encountered while staying with us

Dear Pedro, Thank you for sharing your thoughts about your recent stay with us. We appreciate your feedback and would like to address your concerns.We apologize if the surrounding city area did not meet your expectations. While we understand that the location plays a significant role in the overall guest experience, it is important to note that we [as a hotel operating in this community] have limited control over the people outside.However, we do our best with trying to maintaining our premises to ensure a clean and safe environment for all our guests.We strive to create a welcoming and secure atmosphere within and outside our property and have implemented comprehensive safety measures including private parking, video monitoring and security systems, visitor sign-in policy, and have requested rounds from sheriff to ensure secure environment within our premises, which is is crucial for our guests' peace of mind.We genuinely regret any inconvenience or discomfort you may have experienced during your stay in Bridgeton. We value your feedback, as it helps us identify areas where we can improve services and address any concerns raised by our guests.Should your travels bring you back to this area, we would be delighted to have another opportunity to serve you and make your stay more enjoyable. Thank you once again for sharing your thoughts, and we hope to have the chance to welcome you back to Red Carpet Inn Bridgeton/Vineland in the future.Warm regards,Management

Dear Temitayo, We appreciate you taking the time to share your feedback about your recent experience with us. However, we are deeply disappointed and concerned by the tone and content of your comment.We take pride in maintaining high standards of service and providing a comfortable and professional environment for all our guests. Your statement regarding our establishment being a brothel is not only unfounded but also extremely hurtful. Such remarks denigrate the hard work and dedication of our team who strive to ensure a positive experience for every guest.We believe in open and constructive dialogue to address any concerns or issues that our guests may have. If there are specific areas where you believe we can improve our services, we kindly request that you provide us with more detailed feedback. Your input would be invaluable in helping us enhance our offerings and ensure the satisfaction of our guests.However, we kindly request that you refrain from making baseless and damaging accusations publicly. Such comments not only undermine our reputation but also hinder our ability to address any genuine concerns effectively. We encourage you to communicate with us directly, allowing us the opportunity to address your grievances in a more appropriate manner.Please be assured that we take all feedback seriously and continuously strive to improve our services. We are committed to delivering exceptional experiences to our guests, and your feedback, if provided constructively, can assist us in achieving this goal.Once again, we invite you to reach out to us privately with any specific details you would like to share. We value your opinion and would appreciate the chance to address your concerns personally.Sincerely,Management

Dear Sarah,Thank you for bringing your concerns regarding the cleanliness of your room to our attention. I want to express my sincerest apologies for the state in which you found the sheets and the unpleasant odor you experienced upon entering your room.We take matters of cleanliness and guest satisfaction very seriously, and I assure you that this is not indicative of the standard we strive to maintain. Your feedback has been relayed to our housekeeping team and our laundry services partner, and immediate actions have been taken to rectify these issues.We have thoroughly reviewed our laundry procedures and have implemented additional quality checks to ensure that all linens, including sheets, are thoroughly washed and free from any stains. Additionally, we have reinforced our training protocols with our housekeeping staff to ensure consistent adherence to our high cleanliness standards.Regarding the odor you detected, we are committed to providing a smoke-free environment for all our guests. We will investigate the matter promptly and take appropriate measures to address any violations of our non-smoking policy.Your feedback is invaluable to us, as it helps us identify areas for improvement and ensure that such issues are not repeated in the future. We sincerely apologize for any discomfort or inconvenience caused during your stay, and we would like to assure you that we are committed to providing a clean and pleasant experience for all our guests.We would greatly appreciate another opportunity to welcome you back to our hotel at a discounted rate and demonstrate the high level of service and cleanliness that we are known for. Please feel free to contact me directly at redcarpetinnbnj@gmail.com if you would like to discuss this matter further or if there is anything else I can personally assist you with.Thank you again for bringing these concerns to our attention.Sincerely,Red Carpet Inn Management