Indoor pool, sun loungers

Reviews of Four Seasons Hotel One Dalton Street, Boston

5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 173 out of 218 reviews" "
Rating 8 - Good. 31 out of 218 reviews" "
Rating 6 - Okay. 10 out of 218 reviews" "
Rating 4 - Poor. 3 out of 218 reviews" "
Rating 2 - Terrible. 1 out of 218 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Dipam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Four Seasons Hotel One Dalton Street, Boston on May 15, 2024
Thank you for your 5-star review! We hope to welcome you back to Four Seasons One Dalton soon.

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Response from Four Seasons Hotel One Dalton Street, Boston on May 15, 2024
Thank you, James, for taking the time to leave a review! We hope to have a chance to welcome you back again to earn that 5th star. Feel free to reach out to a Hotel Assistant Manager to leave feedback on how we can improve your experience in the future.

10/10 Excellent

Rusong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there for two nights only and were not able to enjoy much of its facilities. But we like it and will return next time when we visit Boston.
Stayed 2 nights in Apr 2024
Response from Four Seasons Hotel One Dalton Street, Boston on May 15, 2024
Thank you, Rusong, for your lovely 5-star review! We are ecstatic to hear that you enjoyed your stay with us. We hope you have a chance to enjoy all of our facilities next time you visit and look forward to welcoming you back soon.

10/10 Excellent

Martina, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and great staff. Will stay here again.
Stayed 2 nights in Apr 2024
Response from Ahmed Yacout, General Manager on May 15, 2024
Thank you, Martina, for your 5-star review! We are thrilled to hear that our property and team impressed you. We look forward to welcoming you back to Four Seasons One Dalton in the future.

10/10 Excellent

Sabina

Traveled with family
Liked: Amenities, property conditions & facilities
Lovely service and kind staff.
Stayed 3 nights in Apr 2024
Response from Four Seasons Hotel One Dalton Street, Boston on May 15, 2024
Thank you, Sabina, for your 5-star review! We certainly are thrilled to hear our team and services impressed you. We hope to welcome you back again soon!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you for your 5-star review! We hope to welcome you back again soon.

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you for taking the time to leave a review for your experience with us! We hope to welcome you back again in the future to earn that fifth star.

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Great views. Great service!
Stayed 1 night in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Hello Thomas,Thank you for your 5-star review! We are thrilled to hear you enjoyed your experience with us, specifically our beautiful city views and our impressive team. We look forward to welcoming you back again soon!

10/10 Excellent

eugenie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great
Stayed 2 nights in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you for your feedback regarding our lap pool on our Wellness Floor! We are thrilled to hear you enjoyed the amenity for our guests. We hope to welcome you back again soon.

10/10 Excellent

Yaser, Shaab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and the staff are super - the service was impeccable! Top level!
Stayed 3 nights in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you kindly for your 5-star review! We are ecstatic to hear our staff and service exceeded your expectations. We have passed along your praises and look forward to welcoming you back again soon!

10/10 Excellent

Gregg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Immaculate accommodations. Very friendly and attentive staff. Would definitely come back!
Stayed 1 night in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you kindly for your 5-star review! We are ecstatic to hear our staff and modern accommodations exceeded your expectations. We have passed along your praises to our team. We look forward to welcoming you back again soon!

10/10 Excellent

David, La Jolla

Stayed 3 nights in Mar 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Syed

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, great staff.
Stayed 3 nights in Feb 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you kindly for your 5-star review! We are thrilled to hear our team exceeded your expectations and found our location in the heart of Back Bay convenient. We look forward to welcoming you back to One Dalton in the future!

10/10 Excellent

A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prompt and courteous service, friendly and very responsive!
Stayed 2 nights in Feb 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you kindly for your 5-star review! We are ecstatic to hear our staff exceeded your expectations. We look forward to hopefully welcoming you back again soon.

10/10 Excellent

Bryson

Liked: Cleanliness, staff & service, property conditions & facilities
World class hospitality
Stayed 3 nights in Feb 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Apr 15, 2024
Thank you kindly for your 5-star review! We are ecstatic to hear our staff and your experience exceeded your expectations. We look forward to welcoming you back again soon!

10/10 Excellent

wei

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great!
Stayed 1 night in Jan 2024
Response from Four Seasons Hotel One Dalton Street, Boston on Jan 31, 2024
Thank you, Wei, for your 5-star review! We are happy to hear that our team continues to meet your expectations. We look forward to welcoming you back soon!

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Jan 31, 2024
Thank you, Natacha, for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

pieter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Most wonderful stay, beautiful hotel and amazing staff, we will be back !
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Jan 31, 2024
Thank you kindly for your 5-star review! We are ecstatic to hear you enjoyed your stay with us and our team made you feel welcomed. We look forward to seeing you again!

10/10 Excellent

Jonuz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Jan 31, 2024
Thank you for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
First time at this Four Seasons and really enjoyed the quality of the room and its location close to the shops and restaurants of Back Bay.
Stayed 1 night in Dec 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Jan 31, 2024
Hello! Thank you kindly for your 5-star review. We are delighted to hear you enjoyed our spacious guest rooms and neighborhood location. We hope to welcome you back again soon!

10/10 Excellent

Verified traveler

Traveled with group
Stayed 2 nights in Nov 2023

10/10 Excellent

Elaine

Stayed 2 nights in Nov 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Nov 13, 2023
Thank you for your exceptional review! We hope to welcome you back to One Dalton again soon.

10/10 Excellent

Jabina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality, clean beautiful comfortable room, luxurious amenities
Stayed 3 nights in Oct 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Nov 2, 2023
Thank you for your review! We are delighted to hear you enjoyed our comfortable and spacious guestrooms and 5-star service. We hope to welcome you back again soon!

10/10 Excellent

Lika

Traveled with pets, Traveled with family
Liked: Staff & service, amenities
Great service and kid and pet friendly.
Stayed 2 nights in Oct 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Oct 12, 2023
Thank you for your 5-star review! We are delighted to hear our exceptional staff met your expectations and we love when our guests bring their beloved furry friends too! We hope to welcome back to One Dalton again soon.

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ahmed Yacout, General Manager on Oct 5, 2023
Thank you, David, for taking the time to leave a review! We are happy that our outstanding service met your expectations. We look forward to welcoming you back in the future.

10/10 Excellent

Doron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Oct 5, 2023
Thank you, Doron, for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Erica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Ahmed Yacout, General Manager on Oct 5, 2023
Thank you, Erica, for your review! We are ecstatic to earn 10-stars and glad we could meet your expectations of quality service. We hope to welcome you back again soon!

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Oct 5, 2023
Thank you, Sonia, for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

SHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Four Seasons Hotel One Dalton Street, Boston on Oct 5, 2023
Thank you for your 5-star review! We look forward to welcoming you back again soon.

10/10 Excellent

Jongsoo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just spent the greatest night with Four Seasons One Dalton. They have the best staffs and services in Boston. I will never forget this experience.
Stayed 1 night in Sep 2023
Response from Ahmed Yacout, General Manager on Sep 7, 2023
Hi Jongsoo,Thank you for your 5-star review! We are delighted to hear you enjoyed your experience with us and our talented staff had impressed you. I will certainly pass along the praises. We hope to see you again soon.

6/10 Okay

Francesco

Liked: Cleanliness
Disliked: Staff & service
We've been Four Seasons' enthusiasts and long time customers, staying in many of their properties around the word, however, the One Dalton Street does not align with the Four Season brand. It lacks on amenities, elegance, staff training and hospitality. It almost feels like it is not under Four Seasons' management. We will continue to stay at Four Seasons in the future, but definitely not on One Dalton Street location.
Stayed 4 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Sep 19, 2023
Thank you for your thoughtful review -- your feedback is very valuable to us. At our core, we are committed to delivering luxury service to every one of our guests and we deeply regret any instance where we fell short. A member of our management team will be in touch with you shortly to discuss your concerns further. Your satisfaction remains our priority, and we hope to create a memorable experience that exceeds your expectations upon your next visit.

10/10 Excellent

Michael

Stayed 4 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Sep 19, 2023
Thank you, Michael, for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

sassan

Traveled with family
Liked: Amenities
Fantastic location. Great facilities. Courteous staff.
Stayed 5 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Aug 29, 2023
Hello Sassan,Thank you kindly for your 5-star review! We are delighted to hear you enjoyed our facilities and exceptional staff. We hope to welcome you back soon!

8/10 Good

Kenneth

Stayed 2 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hello Kenneth,Thank you for taking the time to review One Dalton! We hope to welcome you back again soon.

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hello Laura,Thank you for taking the time to review One Dalton! Please reach out and let us know if there is anything we can do to improve our guest experiences. We hope to welcome you back again soon to leave you with a better impression.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hi Stephanie.Thank you for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Loi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 6 nights in Jul 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hello Loi,Thank you for your 5-star review! We hope to welcome you back again soon.

8/10 Good

Jeanine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Thank you kindly for taking the time to review One Dalton! We hope to welcome you back again soon.

10/10 Excellent

garett, Franklinville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 3 nights in Jul 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hello Garett,Thank you kindly for your 5-star review! We are happy to hear our team impressed you. We hope to welcome you back again soon.

10/10 Excellent

Samael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Jul 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Thank you, Samael, for your 5-star review! We are glad to hear you enjoyed the Hotel. We hope to see you again soon!

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Four Seasons is by far the best hotel experience we’ve had. Staff went above and beyond for all of our needs. We couldn’t have asked for a better time while in town.
Stayed 3 nights in Jul 2023
Response from Ahmed Yacout, General Manager on Aug 14, 2023
Hello Jordan,Thank you for your 5-star review! We are happy to hear our wonderful team had impressed you and I will certainly pass along your praises. We hope to see you again soon!

10/10 Excellent

fiona

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing stay to celebrate our wedding anniversary. The room was beautiful and the staff were so very friendly and made us feel so welcome. Such an amazing hotel!!
Stayed 1 night in Jul 2023
Response from Ahmed Yacout, General Manager on Jul 28, 2023
Hello Fiona,Thank you for your 5-star review! We are glad to hear your stay was comfortable and you found our team to be welcoming -- I will certainly pass along your praises. Happy Anniversary yet again and look forward to seeing you soon!

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Ahmed Yacout, General Manager on Jul 28, 2023
Thank you kindly for taking the time to review your stay with us! We are glad that you enjoyed and hope to see you again soon.

10/10 Excellent

JUDY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, clean and comfortable accommodations. Would recommend!
Stayed 3 nights in Jul 2023
Response from Ahmed Yacout, General Manager on Jul 28, 2023
Hello Judy,Thank you for your 5-star review! We are so happy to hear that our staff and accommodations met your expectations. We look forward to seeing you again soon.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Excellent hotel with impeccable, personalized service. We were here to celebrate a milestone anniversary and the staff we helpful, welcoming, and thoughtful. The rooms themselves are well appointed with all the amenities you could want and a mattress that rivals the one we have home. We will definitely return!
Stayed 1 night in Jul 2023
Response from Ahmed Yacout, General Manager on Jul 14, 2023
Hello Elizabeth,Thank you for taking the time to review One Dalton! We are delighted to hear you enjoyed your experience with us for such a celebratory occasion, and glad our staff left an impression on you. I will certainly pass along your praises. We look forward to welcoming you back soon!

10/10 Excellent

Nicolas, New York

Stayed 2 nights in Jun 2023
Response from Ahmed Yacout, General Manager on Jul 14, 2023
Thank you for your 5-star review! We hope to welcome you back again soon.

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Ahmed Yacout, General Manager on Jun 26, 2023
Thank you for taking the time to review Four Seasons Hotel One Dalton Street, Boston! We are thrilled you enjoyed your stay and look forward to welcoming you back again in the future.

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, property conditions & facilities
İt was amazing
Stayed 1 night in May 2023
Response from Ahmed Yacout, General Manager on Jun 26, 2023
Thank you for taking the time to review Four Seasons Hotel One Dalton Street, Boston! We are thrilled you enjoyed your stay and look forward to welcoming you back again in the future.

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in May 2023
Response from Four Seasons Hotel One Dalton Street, Boston on May 18, 2023
Thank you for the 5-star review! We hope to welcome you back to One Dalton soon.