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Reviews of Boracay Sands Hotel

3.5 out of 5
Boracay Sands Hotel
White Beach, Manoc-Manoc, Boracay Island, Aklan

Reviews

8.6

Excellent

Rating 10 - Excellent. 18 out of 39 reviews" "
Rating 8 - Good. 12 out of 39 reviews" "
Rating 6 - Okay. 9 out of 39 reviews" "
Rating 4 - Poor. 0 out of 39 reviews" "
Rating 2 - Terrible. 0 out of 39 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

4.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We thought the property was nice enough, but quite expensive compared to other options in the area for not much extra. We had to change rooms to get the room type we requested, and the room we ultimately ended up in had construction going on in the hiding next to it, even through the evening, so sleep was difficult. The staff was generally very friendly.
Stayed 3 nights in Jul 2019
Response from Boracay Sands Hotel on Aug 5, 2019
Hi, We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit at Boracay Sands. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you again and we look forward to welcoming you back here at Boracay Sands. Stay in touch, Boracay Sands Team

8/10 Good

Verified traveler

Stayed 7 nights in May 2019
Response from Boracay Sands Team on May 14, 2019
Hi, We would like to express our gratitude for staying with us and Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Keep in touch, Boracay Sands Team

8/10 Good

Jonathan

Liked: Cleanliness, room comfort
Ok place but there are better hotel for this price
Room is good but has lots of noisy chinese tourists. one night a tourist guide came in with a microphone announcing some stuff to his guests IN THE LOBBY and shook the hotel. privacy is super invaded.
Stayed 2 nights in Mar 2019
Response from Boracay Sands Hotel on Apr 25, 2019
Hi Jonathan, Firstly, we thank you for taking the time to share your feedback on your recent stay with us. We are extremely sorry to hear about this and even more sorry to disappoint a customer. Please know that we have taken serious note of your comments, rest assured that we are taking appropriate actions to avoid recurrence and inconvenience to our valued guests. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard. Thank you and we look forward to welcoming and be of service to you again here at Boracay Sands. Stay in touch, Boracay Sands Team

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Boracay Sands Hotel on Apr 25, 2019
Hi Jose, We would like to express our gratitude for staying with us and Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Keep in touch, Boracay Sands Team

6/10 Okay

Bop, Colorad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Boracay Sands Hotel on Apr 25, 2019
Hi Bop, We would like to express our gratitude for staying with us and Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Keep in touch, Boracay Sands Team

8/10 Good

Erika&Robert, The Netherlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach-side hotel, good location, very friendly and helpful staff, good in-house spa, the breakfast selection is fairly limited, good bar with happy hour(s), the music selection in the bar could be improved though to better suit the mood.
Stayed 4 nights in Dec 2018
Response from Boracay Sands Hotel on Apr 25, 2019
Hi, We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit at Boracay Sands. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you again and we look forward to welcoming you back here at Boracay Sands. Stay in touch, Boracay Sands Team

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best value for ocean view room
It's amazing. Had small issues, but the staff responded efficiently to our complaint. They really care about their guests. The room with ocean view was fantastic. Sunset view on the balcony was very nice. Room is very modern and spacious. Location is great too, a few minutes walk to S2. Breakfast is so so
Stayed 3 nights in Dec 2018
Response from Boracay Sands Hotel on Apr 25, 2019
Hi Qian, We thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit at Boracay Sands. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful. Thank you again and we look forward to welcoming you back here at Boracay Sands. Stay in touch, Boracay Sands Team

10/10 Excellent

Rod, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is beach front which is great. But the best part of my experience was how great the staff were. With the closure of Boracay, the hotel was still in the process of renovation and is not supposed to open until 11/15/18, but for some reason I was able to booked it on Expedia. I have heard stories about people loosing their reservations due to hotels not being ready. But instead of being left high and dry, Boracay Sands Hotel accommodated me and did what they can to make my Boracay trip a great experience. My room comes with free breakfast, but as mentioned they're not yet open for business, so they instead delivered my breakfast to my room. There's a lot to say about how great their staff are. Let just say that this trip could have easily ended up as a nightmare, but instead they made it great for me that Boracay Sands Hotel will be my go to hotel on my future trips to this beautiful island.
Stayed 1 night in Nov 2018

6/10 Okay

Jim, Makati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great View from the Room
If you're looking for a cost effective hotel with a fantastic view and friendly staff this might be the one for you. We rented the Executive Suite because of the beach front balcony and it did not disappoint. The room had a new AC with great furnishings and very attentive staff and the price was within our budget. So let me get to the things you might want to consider for this particular hotel. It's in station 3 very near to where all the boats dock on the beach. While this does not affect your ability to use the beach it does mean that there are always boats coming and going from in front of the hotel. In addition, when the cruise ships dock, they ferry their guests to a floating dock in this area of the beach which means it gets crowded with cruise tourists hopping off the boat. They will try to take one of the limited umbrella stations reserved for the hotel but the guards are good at keeping them at bay. The pool is in the center of the complex and the kids will yell and scream echoing throughout the hotel making it difficult to rest should you need it from the night before. I would definitely recommend the private transfer from and to the resort as the general admission version from the airport leaves you short with a 200yd walk to the beach front (this is where you check in). Overall, the staff made up for any complaints and if you're looking for a great price on an ocean front suite, this is definitely a good choice. The next time I go I'll try to stay at station 1.
Stayed 7 nights in Mar 2018

6/10 Okay

Nirilanto

Liked: Staff & service
Disliked: Cleanliness
Can do better
The was a cockroach in the cabinet and room was not clean enough (peanuts under the sofa, sand at the entrance). Breakfast buffet was so so
Stayed 1 night in Feb 2018

8/10 Good

Mick, Sydney, Australia

Liked: Cleanliness, staff & service, room comfort
Hotel Right On Beach
My second stay at this hotel. Whilst happy with the experience, I thought it was starting to look a little dated (previous stay 4 years ago). Some of the room wiring decidedly dodgy and they had to give me a masterkey for the safe because the codes wouldn't work reliably. Breakfast buffet quite ordinary - overshadowed by offerings at newer hotels nearby.
Stayed 5 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Gary, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were extremely friendly and helpful - good location and breakfast was excellent

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ! Close to beach ! Good wifi! Nice breakfast! Thanks

10/10 Excellent

aik cheah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Karl, Fort worth texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch hotel, great location

8/10 Good

Tonet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to all places
Getting to d hotel from d boat terminal in station 3 was a bad experience. Driver of commuter plying d route dropped us off d'mall intersection ( ph50). We were expected to walk at least 5 mins to our hotel. But our hotel is accessible thru e'mall intersection. So from d'mall intersection to e'mall we had to take another tricycle ph50.

10/10 Excellent

SITI AQILAH, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Hotel
Super friendly and helpful staff! And the beds and pillows were comfy as well! The breakfast variety weren't too bad either :) Will definitely stay here again!

6/10 Okay

david, Uk

Nice place but hold your nose
Nice hotel at a good price but every time it rained sewage from all the buildings along the seafront spilled out into the sea. It stinks

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Hotel with Great Ambiance
We stayed in a deluxe room for 4D3N. Our room was just a few steps from the pool. It was raining most of the time during our stay but we didn't mind because we spent our time in the pool while waiting for the rain to stop. The hotel was generally good in terms of ambiance, facilities, and servicing personnel. I would love to come back and stay here again.

8/10 Good

Saurabh, India

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place in Boracay
Very beautiful and pristine. Food was good. Staff was courteous.

10/10 Excellent

Rusty, Cebu City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Boracay when you choose Sands Ho
It was an excellent stay at the Sands Hotel. Room = Very Comfortable Service = Excellent Cleanliness = Well maintained Food = Very Good Pool= Very Good Panorama = exemplary

6/10 Okay

Nils Johan

Liked: Cleanliness
Stayed 3 nights in Jul 2019
Response from Boracay Sands Hotel on Aug 5, 2019
Hi Nils, We would like to express our gratitude for staying with us and Thank you for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. Keep in touch, Boracay Sands Team

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホワイトビーチ目の前。ホテル前のサマーベットからの景色は最高です。再開後はビーチパラソルが禁止なのでビーチには日陰がなく日焼けをしたいヨーロッパ人しかねていません。ステーション3にあり夜は静かです。Dモールに歩いて20分程かかるので街ライフを楽しみたい方には不向きかも。私はスキューバダイビングをするのでショップが近く便利でした。何よりホテルスタッフが親切なのが一番気に入りました。
Stayed 5 nights in Dec 2018
Response from Boracay Sands Hotel on Apr 25, 2019
Hi M, We would like to express our gratitude for staying with us, and for taking the time to share your valuable feedback. We are very happy to know that you enjoyed the experience. Our company values put customer satisfaction as a top priority and we are committed to our customers. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. Its customers like you that make our job wonderful. We look forward to serving you again. Stay in touch, Boracay Sands Team

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
宾馆位置极佳，门口就是S3海滩，并且酒店提供沙滩躺椅。服务很热情、耐心，我因为旅行社定的宾馆住的不满意才临时换到这家，check in时没有查到订单，服务员就让我把hotels的确认邮件转发给她，及时帮我办理入住。很好的一次体验。
Stayed 2 nights in Oct 2017

10/10 Excellent

뽀잉, 서울

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
최고
직원들의 친절함에 감동. 호텔 바로 앞이 바다고 선셋세일링을 바로 즐길수있다. 조식도 대만족.

10/10 Excellent

Regula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tolles Hotel in suuper Lage
Das Hotel liegt an toller Lage am Whit Beach. Jedoch nicht in der Partyzone. Diese ist jedoch tiptop in 5Minzten zu Fuss erreichbar. Das Hotel ist sauber und das Frühstück lecker. Das Personal ist sehr bemüht alle Wünsche zu erfüllen.

8/10 Good

Verified traveler

Liked: Staff & service

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원 친절도 최고
객실이 매우 청결했고, 객실내에 개미 1마리도 없었어요 매일 깨끗이 청소되었고, 침구 및 수건, 샤워가운에서 좋은 향기가 났습니다 직원들이 정말정말정말 친절합니다 디몰에 자주 간다면 위치상 비추, 그 외에는 모두 강추입니다

10/10 Excellent

kyesik, 경남 김해시

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호텔 앞 바로 비치가 붙어 있어요
실내 풀장과 호텔 앞 바로 비치가 있어, 가족 여행에 아주 큰 도움이 됩니다. 단점은 호핑 투어 선착장을 같이 쓰고 있어서 배들이 많다는 것 배들 옆으로 가서 수영을 즐길 수있어 그렇게 불편함은 없어요

8/10 Good

wonsuk, 서울 강남

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
저평가 되어있는 아스토리아
좋아요 수영장

6/10 Okay

jeongmi, 서울

Liked: Cleanliness, staff & service, room comfort
샌즈호텔 식구들이 좋아했어요
가족6명이 룸 2개를 예약했습니다.직원들은 유머러스하며 친전하였고 룸컨디션은 가성비대비 만족합니다 숙소압 비치는 모래가 아주 곱고 완만하여 편히 즐기다 왔습니다 조식이 좀 아쉽긴하지만 다음에 가면 다시가고 싶습니다

10/10 Excellent

유호근, 일산

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋네요
시설도 좋고 위치가 디몰이랑가까워서 좋네요

8/10 Good

Jan arilf, Norway

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Good value for money

6/10 Okay

sun young, 한국

샌즈 호텔 깔끔해요!
편했어요 화이트비치와 매우 매우 가까워서 너무편리 재래시장도가깝고 조식이 먹을게 없음. 근데 보라카이 다그래요~ ^^

6/10 Okay

Verified traveler

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rice, Busan, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good quality & price hotel
스테이션2에 비하여 시끄럽거나 번잡하지 않고 깨끗하며 직원들도 대부분 친절하였다. 체크인 하는날 메인로드에서 짐을 들고 2~3분 가량 걸어들어가야 하는 단점이 있지만 비치 바로 앞 호텔의 장점으로 극복되었다. 성인은 비치를 따라 걸어서 디몰까지 구경하며 걸어가기 좋으나 유아를 동반해서 갈 경우 업거나 안고 가야하는 단점은 있다. 한국인이 많이 없는 호텔이라 좋았지만 중국인들이 꽤 있었고 서양인들도 꽤 많이 이용하는 호텔이다. 수영장이 호텔 안쪽에 있어 햇볕이 늘 있는게 아니라 유아가 이용하기에는 물이 조금 차가웠다. 4일 머무르는 동안 엘리베이터가 없어 3층까지 계단을 이용하는게 조금 아쉬웠다.