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Reviews of Ashley House

2.5 out of 5
Ashley House
130 Weldon's Way, Block Island, RI

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 34 reviews" "
Rating 8 - Good. 10 out of 34 reviews" "
Rating 6 - Okay. 2 out of 34 reviews" "
Rating 4 - Poor. 0 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Stayed 2 nights in Sep 2022

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything clean, quiet and safe.
Stayed 2 nights in Sep 2022

8/10 Good

Mary

Stayed 5 nights in Sep 2022

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, room comfort
Will stay here again
All was great except broken blinds with no curtains. Definitely need black out curtains. Doorknob was fidgety so key had to be manipulated to open. Also our second key didn’t even belong to that room. Overall we enjoyed the comfort and convenience of the locale of the hotel.
Stayed 1 night in Aug 2022

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
television was poor had issue with key was handled adequately shower doors were confusing and annoying
Stayed 4 nights in Aug 2022

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have greatly appreciated closer parking
Stayed 6 nights in Jul 2022

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wasn’t happy that there was no WiFi available in the room. Also, to walk to another hotel got our keys wasn’t appealing either. The room itself is lovely and conveniently located.
Stayed 1 night in Jul 2022

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, close to shops and ferries.
Stayed 2 nights in Jul 2022

10/10 Excellent

Rayna

Stayed 1 night in Jul 2022

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rita and her staff Were always :-) the property was gorgeous
Stayed 1 night in Jun 2022
Response from Andrew on Jun 26, 2022
Thank you for the review! We look forward to your next stay!

10/10 Excellent

Karolee

Stayed 2 nights in Jun 2022

8/10 Good

James, Milford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room
Stayed 2 nights in Jun 2022

8/10 Good

Greg

Traveled with partner
Liked: Staff & service
Loved the room and location but had a big issue with the air conditioner. The owners addressed the issue very quickly and moved us to a great room at the 1661 inn for the remainder of our stay. They were great addressing our issue and would highly recommend this place.
Stayed 3 nights in May 2022

6/10 Okay

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a great stay
The room smelled like mold, some unidentifiable black, fuzzy thing was found on the floor, the shade in the bathroom had no way to be adjusted down for privacy AND someone was outside the window for hours while I waited uncomfortably in bed for him to move so I could get out of bed.
Stayed 2 nights in Sep 2021
Response from Elizabeth on Sep 27, 2021
We are sorry to hear about your disappointing stay. We appreciate the feedback and will certainly take a look at the issues you mentioned.

8/10 Good

Kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Rooms above restaurant No front desk or other amenities Able to use amenities at 1661 Inn up road
Stayed 3 nights in Sep 2021
Response from Elizabeth on Sep 22, 2021
Thank you for staying with us and the review!

10/10 Excellent

Su-Ellen

Stayed 2 nights in Sep 2021
Response from Elizabeth on Sep 16, 2021
Thank you!

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located above a bakery with excellent coffee & breakfast items. Key pick up is located a quarter mile away.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We have been to Block Island many times by sailboat, private plane and ferry in the past but not for the past 17 years. It is a great place to visit and the Ashley House is on an excellent location for access to the ferry, town, restaurants, beach, etc. The rooms were big and nice. The cost was high but competitive with other properties for our dates. There is a door on each end of the building to get up to the rooms. One end has a combination lock and the door other end has no lock. The stairways up to the rooms are dark at night (I brought my flashlight with me when we went out).These two items need to be addressed. There is an Ice bucket in the room but no machine. Wandered around outside under the second level rooms and determined one establishment had the ice. A little info on the tv remote would also have been nice. Two instead of one chair in the room would have been good. No internet access so you have to go to the affiliated hotel (1661 Inn) or the library was suggested. In this day and age internet access should be available even if for a fee. I have traveled over 2 million air miles and obviously stayed in many hotels so I have some comparisons and I think a few small changes would make this place a 5 star experience.
Stayed 2 nights in Aug 2021
Response from Elizabeth on Aug 17, 2021
Thank you for staying with us and for the review. We truly appreciate the constructive suggestions. Ice is available at the front desk at 1661 and they will bring it down to you. While it's noted on the information guests get a check-in, we think it's a great idea to have a note in the room as well. The internet that is available to businesses and the general public on Block Island is surely disappointing to everyone. The town is in the process of building fiber network across the Island and we are all hoping that it will be in place by summer 2022 (but no guarantees). Our fingers are crossed!

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room in a great location!
Despite it’s location in a busy part of town, the room was quiet and very comfortable. The room was clean, with all of the creature comforts, and air conditioned! Staff were courteous and accommodating.
Stayed 1 night in Aug 2021
Response from Elizabeth on Aug 13, 2021
Thank you for the review and for staying with us! We hope to welcome you again.

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WILL stay here again.
The room was great. clean sheets and most important very clean bathroom!!!! The location was the best, don't forget to check in at 1661 first to get key!!!! a little walk. and the restrurany downs stairs was delicious.
Stayed 1 night in Aug 2021
Response from Elizabeth on Aug 11, 2021
Thank you for the review and for staying with us! We are so glad to see how much you enjoyed your stay.

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful island to relax, walk, hike, bike and eat. Ashley House, a part of 1616 Inn properties had very Friendly and very clean and great spot in center of little town so walking to restaurants, shops were easy.
Stayed 1 night in Jul 2021
Response from Elizabeth on Aug 11, 2021
Thank you! We are very happy to see how much you enjoyed the location and our staff. Can't wait to welcome you back again!

2/10 Terrible

Sydney

Stayed 4 nights in Jul 2021

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay. Nothing bad about it.
Stayed 2 nights in Jul 2021
Response from Elizabeth on Jul 21, 2021
Thank you for staying with us and for the great review!

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The Ashley house is like dorm. Loud. You can hear every door being closed. You can hear all the noise from the restaurant below. No one is monitoring this hotel since it’s just some rooms above the restaurant so people are careless and loud.
Stayed 3 nights in Jul 2021
Response from Elizabeth on Jul 9, 2021
We are so sorry that you were inconvenienced by noise during your stay. We are very up front that the rooms are located above Aldo's Restaurant and in the downtown village area. We do ask for guests to respect quiet hours starting at 10:00pm each night and have an after hours number for guests who need assistance. We are always willing to reach out to noisy guests during quiet hours. We hope that you enjoyed your trip to the Island even though you didn't enjoy staying with us.

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, spacious, bed was very comfortable. Central location near everything. Will definitely stay again.
Stayed 1 night in Jul 2021
Response from Elizabeth on Jul 7, 2021
Thank you for the review and for staying with us! We can't wait to welcome you back again.

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was completely amazing
Stayed 1 night in Jun 2021
Response from Elizabeth on Jun 29, 2021
Thank you!!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Elizabeth on Jul 9, 2021
Thank you!

10/10 Excellent

Donald

Stayed 1 night in Jun 2021
Response from Elizabeth on Jun 23, 2021
Thank you!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2021
Response from Elizabeth on Jul 7, 2021
Thank you for taking the time to leave a review.

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful big clean room. Conor, our chauffeur, was polite & helpful
Stayed 2 nights in Jun 2021
Response from Elizabeth on Jun 14, 2021
Thank you! Connor, our bellhop, was happy to give you a ride to the ferry upon departure. He appreciates the extra recognition!

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central to everything we wanted, from breakfast to skin diving. Smell of fresh baked items in the morning. Spacious room with two sinks. Great time!
Stayed 2 nights in Jun 2021
Response from Elizabeth on Jun 14, 2021
Thank you and we are so glad to see how much you enjoyed staying with us.

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Elizabeth on May 24, 2021
Thank you for the review!