Bar (on property)

Reviews of Cielo Hotel Bishop - Mammoth, Ascend Hotel Collection

3 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 386 out of 967 reviews" "
Rating 8 - Good. 311 out of 967 reviews" "
Rating 6 - Okay. 150 out of 967 reviews" "
Rating 4 - Poor. 72 out of 967 reviews" "
Rating 2 - Terrible. 48 out of 967 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Staff & service
Unhelpful staff and rude
Stayed 1 night in Mar 2024
Response from Cielo Hotel Bishop - Mammoth on May 22, 2024
We're sorry to hear this. We will send your feedback to the General Manager and if necessary, they will address your concerns.

4/10 Poor

David

Traveled with group
I didn’t like the beds or pillows
Stayed 1 night in May 2024
Response from Cielo Hotel Bishop-Mammoth on May 20, 2024
We apologize for your inconvenience. Please let us know if you are unhappy. Thank you for your feedback.

6/10 Okay

Clint

Traveled with partner
Disliked: Cleanliness
Not real clean, worn out furniture, windows were dirty, lighting is bad, all cool white fluorescent light. Mold in ice bucket. Just a few of the things, that left me feeling skeptical of this place.
Stayed 1 night in May 2024
Response from Cielo Hotel Bishop-Mammoth on May 17, 2024
Your feedback is important to us, Clint. Your comments will be addressed with our staff. Thank you for taking the time to tell us your concerns and we hope to have another opportunity to leave you with a better impression on your next visit to us.

8/10 Good

Susan

Liked: Amenities
Good location for intown amenities. The pillows were awful.
Stayed 4 nights in May 2024
Response from Cielo Hotel Bishop - Mammoth on May 14, 2024
Susan, thank you for being our guest. We're happy to hear that you felt our location was good for in-town amenities. Your concerns in regard to the pillows has been shared with management. We would love another chance to improve your next stay with us!

10/10 Excellent

Lee, Bakersfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get in and out. Clean, quiet and very nice staff. Even checking in at 1:30am because the wind blew tracks over causing big delays. Checked out at 6am. Will stay here again and stay longer!
Stayed 1 night in May 2024
Response from Cielo Hotel Bishop-Mammoth on May 7, 2024
We are happy to hear you had a positive experience with us at the Cielo Hotel Bishop-Mammoth! We value all of our guests comments and concerns and we look forward to another opportunity to serve you in the future.

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. Quite, clean and the staff were super nice.
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on May 1, 2024
Thank you for including the Cielo Hotel Bishop-Mammoth in your travel plans. By telling us what you liked about your stay and how we can improve, you are helping us deliver a better experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Great walkable to all If senior request downstairs there is no elevator
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 27, 2024
Thank you for your feedback and for choosing to stay at our hotel. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to places to eat, a famous bakery and quite setting.
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 26, 2024
Thank you for taking the time to share your experience with us at the Cielo Hotel Bishop-Mammoth. We truly appreciate your support and we look forward to welcoming you back again soon!

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient and located near excellent places to eat.
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 20, 2024
Thank you, Steve! We're happy to hear that our convenient location worked out well for your needs! We hope to see you return to us soon.

10/10 Excellent

Julie

Traveled with pets, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stay at this property on most of our trips up the 395. It is quiet and convenient. I would love to have better coffee and breakfast in the mornings. However, there are dining places nearby. Also, love that it is pet friendly.
Stayed 2 nights in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 20, 2024
It's always a pleasure having you stay with us, Julie! We look forward to serving you again in the future.

6/10 Okay

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was good except - we arrived 1:30am so wanted the closest room available to the lobby. Staff advised a room on the 1st floor was available near the ice machine, we understand we would hear folks getting ice. However there was another machine in the next room that came on and off all night (possibly a water pump), we were not informed of this and did not want to move once we were in bed (put pillows over our heads). Another guest from the floor above mentioned the same issue with the noise. Seems like soundproofing should be installed in the room of the equipment or a reduced rate and notification to clients of the loud on and off noise.
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 16, 2024
We are sorry your stay with us was not up to par. We do hope that you would reconsider us in the future.

6/10 Okay

Patricia

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property from the internet and upon arrival of the exterior, seems updated and nice. The lobby is very modern and nice, but the rooms even though they looked updated, the walls in the bathroom were dirty and looked like very cheap fixtures and their attempt to caulk the shower just looks terrible and unprofessional. Very tacky. I wouldn't stay there again.
Stayed 2 nights in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 10, 2024
We're sorry to hear that you will not be a return guest, Patricia. We have shared your feedback with the leadership team. Safe travels.

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Good for the price, wifi was the main down side, other than that easy access and comfortable.
Stayed 2 nights in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 8, 2024
Thank you for your feedback and for choosing to stay at the Cielo Hotel Bishop-Mammoth. We appreciate your recommendation and we look forward to having the pleasure of your company again in the future.

8/10 Good

Robert, Valley Village

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice for families
Stayed 2 nights in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 7, 2024
We are delighted to hear that you value the efforts we have put toward creating an environment where everyone will enjoy their time spent with us. It was a pleasure having your company and we look forward to welcoming you back again soon!

8/10 Good

Karen

Business traveler
Hotel was very clean, staff was nice. Basic continental breakfast.
Stayed 1 night in Apr 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 6, 2024
Thank you for a great review. You have definitely made our day. We will always go above and beyond to offer quality and comfort to our guests. We look forward to seeing you again.

4/10 Poor

Veronica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was lopsided, pillow very hard, bathroom was not kept up. Paint chipping. Everything is cheaply made. Lots of dust.
Stayed 2 nights in Mar 2024
Response from Cielo Hotel Bishop-Mammoth on Apr 1, 2024
We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies.  We are committed to providing great customer service and we hope to have an opportunity to leave you with a better impression.

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For disabled the nice lady set us up right. The nice lady let us check in at 1:30pm based on availability Instead of 3pm.
Stayed 3 nights in Mar 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 26, 2024
Thank you for your recommendation, Christopher. The entire staff would love to welcome you back again to the Cielo Hotel Bishop-Mammoth in the near future.

10/10 Excellent

Natalie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in, and nice room! Great location walking distance from Schat’s and the main areas of Bishop.
Stayed 2 nights in Mar 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 18, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

6/10 Okay

Linda

Traveled with partner
Truck drivers use the parking lot
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 6, 2024
We truly appreciate your feedback and we're sorry you were unhappy. We have shared your concerns with the General Manager. Thank you for being our guest.

6/10 Okay

Darlene

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 1, 2024
On behalf of our entire staff, we thank you for your business and for your rating regarding our hotel. We greatly appreciate the time you've taken to rate the Cielo Hotel Bishop-Mammoth and we look forward to your next visit.

8/10 Good

Leeanne

Traveled with pets, Traveled with family
Liked: Cleanliness
So the room definitely could use some work, they a little rough but they were clean, the staff were pleasant and they used good Kleenex brand tissue which was soft and not the hard scratchy kind which is hers on you if you have any sniffles. The have a good Bunn coffee maker with creamers and paper cups not styrofoam I actually liked their free always available coffee more than getting lattes and I’m a bit of a snob. On the downside, they seemed to run out of hot water for showers at peak times but you can work around it. Overall better than expected.
Stayed 4 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 27, 2024
Thank you for sharing your feedback. We appreciate your business and look forward to your next visit to us.

8/10 Good

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Decent place to stay! It has best western vibes, but was slightly cheaper when I was looking at places to stay. The plumbing in our room was not great and we had to use the bathroom in the lobby for one of the days of our stay. The continental breakfast was also alright, but we opted for quick breakfasts elsewhere.
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 26, 2024
Thank you for being our guest and sharing your feedback. We hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Salvador

Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 27, 2024
We’re so glad you had a good experience. Thank you and we look forward to welcoming you back again next time you are in our area.

8/10 Good

Erick

Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Mar 21, 2024
Thank you for choosing the Cielo Hotel Bishop-Mammoth and sharing your great experience. We are happy you were impressed with our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

10/10 Excellent

Kristine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of a bowling alley if you have kids. Walking distance to most restaurants and a great bakery down the street. Close and easy drive to Mammoth and surrounding areas.
Stayed 3 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 21, 2024
Thank you for taking the time to write a review of our hotel. We're so glad you enjoyed your time spent with us! We take seriously your decision to stay with us and hope you will do so again.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Cool
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 20, 2024
We appreciate your five star review and recommendation. We look forward to welcoming you back again, Mark.

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 20, 2024
Thank you for your review of our hotel. I'm happy that you enjoyed your stay with us. We will always use our guest's responses to improve any area of service. Many thanks again and hope to see you again!

6/10 Okay

HAMID

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 18, 2024
We're sorry you were unhappy. Thank you for your feedback.

6/10 Okay

Pari

Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 18, 2024
We apologize for not meeting your expectations during your stay with us. Thank you for your review.

6/10 Okay

Vardan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 14, 2024
Thank you for your feedback. We appreciate your business and we look forward to welcoming you back on a future visit.

8/10 Good

Ayako

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1) Wish the shower water pressure was better than what it was. 2) The hotel amenity listed hot springs, but there is actually no such thing or neither of jacuzzi. 3) Breakfast option was similar to the motel breakfast, could be improved 4) It would’ve be much nicer if the gym facility has lower temperature setting. It was too warm while I was working out
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 12, 2024
Thank you for taking the time to evaluate your stay with us. We appreciate your business and look forward to your next visit to the Cielo Hotel Bishop-Mammoth.

6/10 Okay

Lee, Long Beach

Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 15, 2024
We're so glad you enjoyed your stay. All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

10/10 Excellent

Michael, Agoura Hills

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Right in the middle of town. Comfortable beds. Roomy units. Tv in bedroom and living room, microwave, coffee pot. Great room for the price!!
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 9, 2024
We're so glad you enjoyed your stay and you found your accommodations were great and our location convenient for you! All of us look forward to having the pleasure of welcoming you back again the next time you are in our area.

8/10 Good

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 8, 2024
Thank you for your feedback, Henrik! We do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Randal, reseda

Liked: Cleanliness, staff & service, property conditions & facilities
Solid motel
Stayed 1 night in Feb 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 6, 2024
Thank you for taking the time to share your experience with us. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

PAUL

Bottom floor rooms super loud. The upstairs room are so loud
Stayed 3 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 5, 2024
Thank you for being our guest and sharing your feedback. We would like to welcome you back the next time you visit Bishop.

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Feb 2, 2024
Olga, pleasing our guests is our top priority, so we are glad you left with such good memories of your stay at the Cielo Hotel Bishop-Mammoth. We look forward to making your next visit excellent!

4/10 Poor

Adrian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Jan 17, 2024
We are sorry to know we did not meet all of your expectations. Thank you for being our guest.

10/10 Excellent

CAMRAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Feb 4, 2024
Thank you for sharing your experience with us, Camran. It was a pleasure having you as our guest and we look forward to welcoming you back on your next visit.

10/10 Excellent

Lorenza

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Jan 8, 2024
Thank you for taking the time to tell us about your experience. Customer experience and satisfaction are our priorities. Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Mun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Jan 8, 2024
Your business means a lot to us! We appreciate you sharing your review with us and other travelers, and we are delighted you were satisfied with our service and accommodations! Thank you for choosing our hotel, and we look forward to your next visit with us.

10/10 Excellent

Francisco

Stayed 1 night in Jan 2024
Response from Cielo Hotel Bishop-Mammoth on Jan 24, 2024
Thank you for taking the time to leave your review in regards to your stay at the Cielo Hotel Bishop-Mammoth. We appreciate your business and look forward to welcoming you back again on your next visit.

10/10 Excellent

Robert

Stayed 2 nights in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Jan 2, 2024
Thank you for the wonderful review and for taking the time to share your feedback with us!  Our priority is customer service and we are ecstatic that we met that mark!

6/10 Okay

Jeff

Traveled with family
Reliable good spot.
We use this hotel as our approach to Mammoth hotel from LA. It serves this purpose well.
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 28, 2023
Thank you for being our guest and sharing your feedback. We look forward to seeing you again in the near future.

10/10 Excellent

Sergey

Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 27, 2023
Thank you for choosing our hotel for your travel plans and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.

8/10 Good

Bret

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 26, 2023
Thank you for including us in your travel plans. We are happy you loved everything in regard to your accommodations. Your recommendation is appreciated, and we look forward to welcoming you again.

8/10 Good

Reinhold

Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 19, 2023
Thank you for choosing to stay with us. We are happy to know you liked our clean accommodations and that we were able to meet your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and well located.
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 12, 2023
Thank you for choosing us for your hospitality needs. It was a pleasure hosting you and we look forward to another great stay at the Cielo Hotel Bishop Mammoth.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
this is my favorite hotel, very cuzy, lovely
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Jan 4, 2024
I am so happy that you had a great stay with us. You are our guest and as such, are our first priority. Thank you for the great review and we look forward to seeing you again.

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Cielo Hotel Bishop-Mammoth on Dec 5, 2023
Thank you for choosing the Cielo Hotel Bishop Mammoth and sharing your great experience. We are happy you were impressed with all our service and facilities. It was a pleasure having you as our guest, and we look forward to hosting you again soon.