BBQ/picnic area

Reviews of Days Inn by Wyndham Hoover Birmingham

2 out of 5
Days Inn by Wyndham Hoover Birmingham
1800 Riverchase Dr, Hoover, Birmingham, AL

Reviews

7.4

Good

Rating 10 - Excellent. 286 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 104 out of 1001 reviews" "
Rating 2 - Terrible. 96 out of 1001 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

I kadek, Hover

Liked: Cleanliness, staff & service, property conditions & facilities
The beş
Stayed 1 night in Apr 2024
Response from Days Inn Team on May 23, 2024
Dear I kadekThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024
Response from Days Inn Team on May 19, 2024
Dear KevinThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Days Inn Team on May 19, 2024
Dear DonaldThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

8/10 Good

Donald

Liked: Cleanliness, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in May 2024
Response from Days Inn Team on May 19, 2024
Dear DonaldThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Days Inn Team on May 17, 2024
Dear JimThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

4/10 Poor

Joe

Disliked: Cleanliness, property conditions & facilities
Nothing unique. Room smelled like an ashtray on night 2. People smoking in adjoining rooms or in the corridor in between front and back sides of building or possibly outside of our room and the AC unit brought it in? Cigarette buts all over Parking lot near stairwell we used.
Stayed 2 nights in Apr 2024
Response from Days Inn Team on May 3, 2024
Dear JoeThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the ball was bouncing so loud, we thank you for calling the front desk. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Warm RegardsDays Inn Team

8/10 Good

bob

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient.
Stayed 2 nights in Apr 2024
Response from Days Inn Team on Apr 30, 2024
Dear BobThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

6/10 Okay

judy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property convenient to mall. Staff ( Shawn and Kim) were so friendly and helpful. Breakfast was not really adequate compared to the norm for most hotels these days. Rooms smell a little musty. Maybe A/C filters need to be changed.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 29, 2024
Dear JudyThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Apr 2024
Response from Days Inn Team on Apr 25, 2024
Dear KrystalThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Would stay here again.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 24, 2024
Dear Robert, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

4/10 Poor

Paris

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Run down. Mildew/ water damage smell.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 16, 2024
Dear ParisThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that the ball was bouncing so loud, we thank you for calling the front desk. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Warm RegardsDays Inn Team

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee machine broken and freezer inop.
Stayed 2 nights in Apr 2024
Response from Days Inn Team on Apr 16, 2024
Dear BradleyThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff. And coffee available 24/7! A little outdated, but well worth the price. We will definitely use them again.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 9, 2024
Dear Jennifer, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

6/10 Okay

Robert

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Only warm thing for breakfast was a waffle.
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 8, 2024
Thanks for letting us know that you enjoyed your waffle and it was warm. We will pass this information amongst the staff.Warm regards,Days inn Hoover

10/10 Excellent

I kadek, Hover

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Days Inn Team on Apr 7, 2024
Dear KadekThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

8/10 Good

Ritik

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Days Inn Team on Apr 1, 2024
Dear Ritik Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always great service
Stayed 1 night in Mar 2024
Response from Days Inn Team on Mar 24, 2024
Dear StephanieThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

8/10 Good

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quick check in, could hear lots from door, but overall a good spot to stay. Had breakfast and easy to park.
Stayed 1 night in Mar 2024
Response from Days Inn Team on Mar 24, 2024
Dear JulieThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Keith

Stayed 1 night in Mar 2024
Response from Days Inn on Apr 4, 2024
Dear Keith Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

6/10 Okay

Val

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Days Inn Team on Mar 15, 2024
Dear VaiThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.

8/10 Good

Patrick

Stayed 1 night in Mar 2024
Response from Days Inn Team on Apr 2, 2024
Dear Patrick Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

10/10 Excellent

Kara, Starkville

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area not far from the mall.
Stayed 1 night in Mar 2024
Response from Days Inn on Mar 12, 2024
Dear Kara, Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Warm Regards Days Inn Team

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location was perfect for our stay. Staff was friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Days Inn Team on Mar 11, 2024
Dear Erin,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Ava

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Days Inn Team on Mar 11, 2024
Dear Ava,Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Days Inn on Mar 7, 2024
Dear JamesThank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

6/10 Okay

Niky

Traveled with family
Liked: Staff & service
Disliked: Amenities
I was traveling with my son, we were given a room with an adjoining door, which we neither wanted or asked for. We pushed furniture in front of the door, then continued to hear sex noises in the next room all night. It seemed a little unsafe as well.
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 27, 2024
We apologize for any inconveniences that you had during your stay. We are a budget friendly hotel and our guests can be a little rowdy at times but we are extremely safe. Management stays on property and is on call 24/7. If you choose to stay with us in the future and if you have a problem, please call the front desk for help and we will take care of you.Warm regards,Days Inn Hoover

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
It was great
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 23, 2024
Good evening, Jonathan, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Roy

Business traveler
Liked: Cleanliness, staff & service
For the money it was good and the staff, as always, were great. I stay here twice a year for five nights each time. People if you're looking for a perfect room go to the Hyatt Regency and see how much it cost you, but if you're on a budget like me, Day's Inn works, not all but most, especially this one.
Stayed 5 nights in Feb 2024
Response from Days Inn on Feb 19, 2024
Good evening, Roy, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Days Inn on Feb 19, 2024
Good evening, Ashley, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good! Slept good til about 1130pm and thats when people in the next room went to arguing and woke us up. ..overall stay was nice!
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 19, 2024
Good evening, Patrick, Sorry about the neighbos but thanks for taking time out of your busy schedule to leave us a good review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Draiven

Liked: Staff & service, property conditions & facilities
We needed a place to stay quick and the rooms were a very good price for a very good stay.
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 16, 2024
Good evening, Draiven, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

2/10 Terrible

Duriel

Traveled with partner
Liked: Cleanliness, staff & service
Everything was cool but yhe bathroom door wouldn't stay closed and the people next door in 114 were in and out all night slamming the door hardly got any sleep will be staying here again
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 16, 2024
We apologize for the bathroom door not working well and the loud nieghbors. Warm regards,Days Inn Hoover

4/10 Poor

Dameon

Liked: Property conditions & facilities
Disliked: Cleanliness
No ice machine
Stayed 3 nights in Feb 2024
Response from Days Inn Management on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. We apologise for the ice machine, its currently being reviewed by our maintenance team. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind RegardsDays Inn Hoover

6/10 Okay

Kathryn

Stayed 2 nights in Feb 2024
Response from Days Inn Team on Mar 22, 2024
Dear KathrynThank you again for sharing your experience, and we look forward to serving you in the future.Warm RegardsDays Inn Team

10/10 Excellent

Clemons

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice especially for the price.
Stayed 1 night in Feb 2024
Response from Days Inn Management on Feb 13, 2024
Thank you for taking the time to tell us about your experience at Days Inn by Wyndham Hoover Birmingham. It is always a pleasure to receive positive feedback.I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Days Inn, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Kind RegardsDays Inn Hoover

10/10 Excellent

Martin

Stayed 1 night in Feb 2024
Response from Days Inn on Feb 9, 2024
Good evening, Martin, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

6/10 Okay

Nancy

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk clerk was very polite and nice. Check-in was painless. The room was clean, but the furnishings were worn and scuffed, the heater really was not working and was pretty loud. The bed was made up with just a sheet, and I had to go back to the front desk to request a blanket. All in all, the hotel is pretty shabby. The throw pillow had a hole in its fabric.
Stayed 1 night in Feb 2024
Response from Days Inn on Feb 6, 2024
Thank you for sharing your honest review of the hotel. It sounds like you had a mixed experience, with some positive aspects and some areas for improvement.It's important to remember that everyone has different expectations and priorities when it comes to hotels. However, by sharing your specific experience and feedback, you have helped us identify areas where we can improve and ensure future guests have a more positive experience. Warm regards,Days Inn Hoover

10/10 Excellent

I kadek, Hover

Stayed 1 night in Jan 2024
Response from Days Inn on Jan 22, 2024
Good evening, Kadek, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Nanette

Liked: Cleanliness, staff & service, property conditions & facilities
No ice, lack of pillow choices
The man the checked is in was so friendly and informative! The only I've machine was broken, which was disappointing. The heat had not been on in or room. It was very cold and took almost two hours to get up to 70 degrees. I understand they after trying to save money but we had a reservation, please turn on the heat, even at ,56 to get ready. There were lots of pillows but they all seemed to be the same. I needed something softer. I ended up trying to sleep without one to ease my stuff neck
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 22, 2024
Good evening, Ms. Nanette, Thanks for taking time out of your busy schedule to leave us a good review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

Emilio

Traveled with family and small children
Liked: Amenities
Stayed 1 night in Dec 2023
Response from Days Inn on Jan 17, 2024
Good evening, Mr.Emillio, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 17, 2024
Good evening, Ms.Shaun, Thanks for taking time out of your busy schedule to leave us a good review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

2/10 Terrible

Delfino

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 17, 2024
Good evening, Mr. Delfino, Thanks for taking time out of your busy schedule to leave us a review and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

Ron

Liked: Amenities
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 12, 2024
Good evening, Mr.Ron, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

8/10 Good

Tiffany

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Days Inn on Jan 12, 2024
Good evening, Ms.Tiffany, Thanks for taking time out of your busy schedule to leave us a good review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

I kadek, Hover

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love it
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 9, 2024
Good evening, Mr.Kadek, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Days Inn on Jan 9, 2024
Good evening, Ms.Tracey, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible 😞
Wasn't a good experience bad mattress, terrible pillows, didn't feel clean. Even saw bugs just terrible. Won't stay here again. No thanks!
Stayed 1 night in Dec 2023
Response from Days Inn on Jan 9, 2024
Thank you for sharing your feedback about your recent stay at our hotel. We're incredibly sorry to hear that you had such a negative experience, and we take all guest feedback very seriously. Your concerns about the mattress, pillows, cleanliness, and presence of bugs are extremely alarming and unacceptable.We understand your frustration and disappointment, and we want to assure you that we are taking your feedback seriously. We are immediately investigating these issues with our housekeeping and maintenance teams to determine the cause of these problems and ensure they are rectified immediately. We are also reviewing our pest control procedures to address the issue of bugs.We would like to offer you our sincerest apologies for the inconvenience and discomfort you experienced during your stay. We value your business and want to assure you that we are committed to providing a clean, comfortable, and enjoyable experience for all our guests.We hope you will give us another chance to demonstrate our commitment to providing you with the excellent service you deserve.We are committed to resolving this issue and ensuring that your future stays with us are positive and enjoyable.Sincerely,Days Inn

8/10 Good

Tara

Stayed 1 night in Dec 2023
Response from Days Inn on Jan 17, 2024
Good evening, Ms.Tara, Thanks for taking time out of your busy schedule to leave us a good review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
I am in Birmingham frequently for business and this is my favorite place to stay. It's an excellent value. The price can't be beat. Love the pillows, the mattress, even the Cable TV line up. Staff are super friendly, location is great--close to the office and to shopping/restaurants. I highly recommend this hotel.
Stayed 2 nights in Dec 2023
Response from Days Inn on Dec 17, 2023
Good evening, Mr.Robert, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover.

8/10 Good

Brandilyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet, I felt safe,staff was really nice and helpful.
Stayed 1 night in Dec 2023
Response from Days Inn on Dec 17, 2023
Good evening, Ms.Brandilyn, Thanks for taking time out of your busy schedule to leave us a great review! We look forward to seeing you again in the future and have a great day. Warm regards, Days Inn Hoover.