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Reviews of Hampton Inn Bennington

2.5 out of 5
Hampton Inn Bennington
51 Hannaford Square, Bennington, VT

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 874 reviews" "
Rating 8 - Good. 291 out of 874 reviews" "
Rating 6 - Okay. 83 out of 874 reviews" "
Rating 4 - Poor. 30 out of 874 reviews" "
Rating 2 - Terrible. 17 out of 874 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many things to do.
Stayed 1 night in May 2024

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Serviceable. Clean, consistent with other Hampton inn properties. Friendly, responsive staff.
Stayed 1 night in May 2024

10/10 Excellent

Nadya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Everything qas fineexcept he one-ply toilet paper
Stayed 2 nights in May 2024

10/10 Excellent

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Inn. Knowledgable and helpful Staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Ann

Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

William

Stayed 1 night in Apr 2024

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing
Stayed 2 nights in Mar 2024

10/10 Excellent

Margaret

Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Note that Expedia says that this property has rooms that sleep 5. It includes pictures of a room with two doubles and a pull out couch. This is not accurate information. I booked a room for 5 and got two double beds, no couch. Manager informed me that there are no such rooms. I suppose it is not their fault, but that is relevant information if you want a room for 5.
Stayed 1 night in Mar 2024
Response from Michele on Mar 22, 2024
First of all, thank you for taking the time to review our hotel. I'm sorry for and understand your frustration, however, we are not seeing the picture of a room with two queen beds with a sofa, could please email that to us so we can get it resolved with Expedia. thank you!

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many options around this area. The hotel could use some updates but it’s clean
Stayed 1 night in Feb 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Joshua

Stayed 1 night in Feb 2024

8/10 Good

Colleen

Traveled with group
Liked: Property conditions & facilities, room comfort
King Suite Sleeps 4
We stayed in the king suite with pull out sofa in living room
Stayed 1 night in Feb 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

8/10 Good

Chen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not too far from killington resort . Only 1 and half hour drive.
Stayed 1 night in Feb 2024

4/10 Poor

C

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service, i was overcharged and had to fight to get the charges on my card removed. VERY noisy. Asked for two rooms and assumed we'd be side by side. Instead we we across the hall and i could hear the people in the next room talking as if they were right next to us. Couldn't sleep between the loud people near us, constant slamming did and uncomfortable beds. Very outdated and old plus we were missing items that were listed in the reservation (such as a refrigerator)
Stayed 1 night in Feb 2024
Response from Michele on Feb 26, 2024
Good MorningI would like to apologize for the experience you had while staying at our hotel. After reviewing your reservations on Expedia, I don't see any notes about adjoining rooms, and I am sorry we were unable to accommodate that for you. As for as the overcharge, I don't see anything out of the ordinary on either folio; both room had and incidental hold which usually takes 3-7 business days to return to your hold amount. I will go ahead and refund one room for you for the inconvenience you experienced.

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean easy checkin and convenient location
Stayed 1 night in Feb 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

MARICEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Robin Hadlock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was horrible worst customer service that I've ever seen when I try to let the manager know what was going on and how rude her employees were she told me I was no longer welcome in the hotel because I was telling her that crazy should have ever seen in a hotel
Stayed 1 night in Jan 2024

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much cleaner and updated than any of the other hotels in Bennington.
Stayed 5 nights in Jan 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Great staff. Very clean hotel. Pet friendly.
Stayed 1 night in Jan 2024
Response from sk on Jan 13, 2024
Thank you very much and can't wait to have you back

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Everything & everyone at the Hampton inn was amazing and so helpful. We had a issue charging our electric car and Brooke & the other kind manager went out of they're way to help us. The breakfast was amazing as well and the cook was sweet as well. Our rooms were comfortable and clean. We'll definitely stay here again the next time we come skiing in Vermont.
Stayed 1 night in Dec 2023

10/10 Excellent

P Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

FRED

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel. Love the pool and sauna. And the friendly staff. Thank you.
Stayed 1 night in Nov 2023

2/10 Terrible

Pamela, Southwick

Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Stayed 1 night in Nov 2023

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities
easy access to where we were going
Stayed 1 night in Nov 2023

8/10 Good

Gerrie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my visit to Bennington, Vermont. The checkin and checkout were handled efficiently. All employees were pleasant and helpful.
Stayed 1 night in Oct 2023

6/10 Okay

Drew

Traveled with partner
Disliked: Amenities
The hotel is quite dated and the rooms are vastly overpriced for what you get, but there really are no other options in this area.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Juanita

Traveled with family
Liked: Cleanliness, staff & service, amenities
Rooms could use an upgrade, we’re clean and beds were comfortable, but you could tell it was an older hotel. Their breakfast was excellent. The staff was friendly and helpful.
Stayed 1 night in Oct 2023

10/10 Excellent

Harry

Stayed 1 night in Oct 2023

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were nice.
Stayed 1 night in Oct 2023

10/10 Excellent

Edgardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenience hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Jenna

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower never got warm, no microwaves or fridge in rooms, gym floor needed to be cleaned
Stayed 1 night in Sep 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not quite up to Hampton Inn standards. Why do rooms with 2 beds only have one chair. There were 2 of us. And please start providing room safes.
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on Sep 12, 2023
Hello Susan, please accept our sincere apologies for any inconvenience caused. We truly appreciate your feedback and will raise these concerns to our management. We hope to have you again!

10/10 Excellent

Merla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice and quiet area, friendly people and great experienced
Stayed 3 nights in Aug 2023
Response from Hampton Inn Bennington on Sep 12, 2023
Hello Merla, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a great experience. We hope to have you again!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Hampton Inn Bennington on Sep 5, 2023
Hello David, thank you for your review and for choosing our hotel. We are so glad you enjoyed your stay with us. We hope to have you again!

2/10 Terrible

Carolina

Stayed 2 nights in Sep 2023
Response from Hampton Inn Bennington on Sep 5, 2023
Hello Carolina, we are so sorry that you did not enjoy your stay with us. Please accept our sincere apologies for any issues you encountered. We truly hope we can make up for this experience in the future.

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness, staff & service
One night
People/.staff nice. I was disappointed the room didn't have a chair besides the desk chair. Desk chair was not in good shape either. Also - no refrigerator. I went back and looked at room description, my bad. I really expected a fridge as a basic room necessity along with a chair.
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on Sep 5, 2023
Hello Richard, please accept our sincere apologies for any inconvenience caused. We appreciate your feedback and will bring this concern to management. We truly hope we can makeup for this experience in the future.

10/10 Excellent

Bette

Traveled with group
Liked: Cleanliness, staff & service, amenities
Well kept property & terrific staff!
Stayed 1 night in Aug 2023
Response from Hampton Inn Bennington on Sep 5, 2023
Hello Bette, thank you for taking the time to leave us a review. We are so glad you enjoyed your stay with us and that our staff was able to contribute to that. We hope to have you again!

10/10 Excellent

Susan

Traveled with partner
Stay here every year when in town for the garlic festival. Lovely place and close to downtown. Recommend
Stayed 1 night in Sep 2023
Response from Hampton Inn Bennington on Sep 5, 2023
Hello Susan, thank you for your review and recommendation. We are so glad you enjoyed your stay with us. We look forward to having you again!