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Mercure Belo Horizonte Lourdes Hotel

3.5 star property
Hotel with a fitness center, a quick walk to Bradesco Theater

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Belo Horizonte Lourdes Hotel

Reception
Classic Room, 3 Twin Beds | Minibar, in-room safe, desk, blackout drapes
Exterior
Sports facility
Executive Suite, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Gym
    Gym
The price is ￥10,939
￥11,486 total
includes taxes & fees
Oct 11 - Oct 12
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Room options

Available filters for rooms
Showing 3 of 12 rooms

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Standard Room, 3 Twin Beds

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 27 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LCD TV
Separate bedroom
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception
Hilton Garden Inn Belo Horizonte, Brazil
Pool
Breakfast included
Free WiFi
Restaurant
8.6 out of 10, Excellent, (869)
The price is ￥10,463
￥10,986 total
includes taxes & fees
Sep 29 - Sep 30
Hilton Garden Inn Belo Horizonte, Brazil

About the neighborhood

Map
30110-110, MG, Belo Horizonte, Avenida do Contorno, 7315 - Lourdes

What's nearby

  • Liberty Square - 17 min walk
  • Minas Centro Convention Center - 2 min drive
  • Central Market - 3 min drive
  • Afonso Pena Avenue - 3 min drive
  • Expo Minas Convention Center - 7 min drive

Getting around

  • Lagoinha Station - 4 min drive
  • General Carneiro Station - 16 min drive
  • Belo Horizonte (CNF-Tancredo Neves Intl.) - 58 min drive

Restaurants

  • ‪Udon - ‬1 min walk
  • ‪Sakaná Sushi & Hand Rolls - ‬1 min walk
  • ‪La Macelleria Lourdes - ‬5 min walk
  • ‪Benvindo - ‬6 min walk
  • ‪Nonna Carmela - ‬3 min walk

About this property

Mercure Belo Horizonte Lourdes Hotel

Hotel near Liberty Square
Located close to Bradesco Theater and Savassi Square, Mercure Belo Horizonte Lourdes Hotel provides a garden, a hair salon, and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. The on-site international cuisine restaurant, UDON, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • An indoor pool
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, luggage storage, and a reception hall
  • Coworking spaces, free newspapers, and a vegetable garden
  • Guest reviews give good marks for the helpful staff and overall condition
Room features
All 379 rooms feature comforts such as 24-hour room service and air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 29-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (BRL 45 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: BRL 60 for adults and BRL 30 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • UDON

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 27 meeting rooms
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 21 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 60 for adults and BRL 30 for children
  • Covered self parking fee: BRL 45.00 per night
  • Pet fee: BRL 73.50 per pet, per night (maximum BRL 73.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel
Mercure Hotel Belo Horizonte Lourdes
Hotel Mercure Belo Horizonte Lourdes Brazil
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes
Mercure Belo Horizonte Lourdes Hotel Hotel
Mercure Belo Horizonte Lourdes Hotel Belo Horizonte
Mercure Belo Horizonte Lourdes Hotel Hotel Belo Horizonte

Frequently asked questions

Does Mercure Belo Horizonte Lourdes Hotel have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure Belo Horizonte Lourdes Hotel?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Mercure Belo Horizonte Lourdes Hotel on Oct 11, 2024 start from ￥10,939, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Belo Horizonte Lourdes Hotel pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of BRL 73.50 per pet, per night. Service animals are exempt from fees.

How much is parking at Mercure Belo Horizonte Lourdes Hotel?

Self parking is available for BRL 45.00 per night.

What time is check-in at Mercure Belo Horizonte Lourdes Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Mercure Belo Horizonte Lourdes Hotel?

Check-out is at noon.

Where is Mercure Belo Horizonte Lourdes Hotel located?

Located in Lourdes, this hotel is within a 15-minute walk of Bradesco Theater and Savassi Square. Liberty Square and Minas Centro Convention Center are also within 1 mi (2 km).

Mercure Belo Horizonte Lourdes Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 103 out of 1000 reviews" "
Rating 4 - Poor. 42 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Luiz

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always my favorite Hotel in Belo Horizonte
Stayed 1 night in Sep 2024

8/10 Good

Janaina

Traveled with partner
Liked: Cleanliness, staff & service
Service was good. The employees are the jewels of this hotel. The property felt dated and the rooms are just okay. The quality of the breakfast bar went down from my previous stays at the same hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rogerio, Newmarket

Business traveler
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Rogerio, Newmarket

Business traveler
Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

ROBERT

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Toilet didn’t flush properly. Toilet rattled when you sat down. No exhaust fan in bathroom. Staff insisted on knocking on the door at 8 am to refresh the frigobar!!! That was ridiculous! My girlfriend and I thought it even may have been a scam to get us to open the door and rob us. We called the desk and they said it was their policy and didn’t even apologize!!!!
Stayed 1 night in May 2024

10/10 Excellent

Josyane

Stayed 5 nights in Apr 2024

6/10 Okay

Fred, Klamath Falls

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in was like 30 minutes to get to the counter. Bed was the worst out of 7 hotels I stayed at. They also didn’t have my reservation through Expedia and tried to bill me again.
Stayed 3 nights in Apr 2024

8/10 Good

Camila

Stayed 1 night in Mar 2024

4/10 Poor

Matthew

Disliked: Property conditions & facilities
Not a great experience for me
I had a tough time at this place. First, after only a few minutes in my original room, water began leaking from the ceiling. The staff were nice about switching me over to a room nearby. After that, I ordered room service, which I suspect gave me food poisoning. Overall, staff were friendly but it wasn’t the best stay for the reasons mentioned
Stayed 3 nights in Mar 2024

8/10 Good

carlos

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
only the food .i don’t like no tasty and very simple.
Stayed 5 nights in Jan 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great breakfast!! Bed and shower is amazing!! Loved it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Struan

Disliked: Cleanliness, staff & service, property conditions & facilities
This week in Belo Horizonte has been extremely hot and over 35C. I decided to find a hotel with a pool and went to the Mercure Lourdes. When I explained to the receptionist that I was looking for a pool to cool down, he told me I would to book a room however there was nothing available. I then opened the Expedia app on my phone while standing in front of him and made a reservation. He then told me the room’s air conditioner didn’t work and only the fan would come on (no cold air) I agreed in any case as I re-explained I only wanted to use the pool. After taking my passport to make a copy for checkin purposes he then gave me a key to access the elevator only. When I got to the pool area, I found that it was indoors and with 4 solid walls and a ceiling. After telling the receptionist my want for a pool, I expected he would have told me it was indoors. Frustrated I decided to leave only to remember he did not return my passport. I returned desk and asked a different receptionist about my passport. He looked at me like I was crazy in that they did not return my passport. I asked him to check again and he found it laying in the photocopier and sheepishly handed it back to me. I took my passport and with no words left the hotel; retuned to the Novotel where I am staying and happier. I do have a recommendation and it is to be very cautious if you select this property. Buyer beware is an understatement.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Gemy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023

2/10 Terrible

Eduardo

Business traveler, Traveled with partner
Disliked: Cleanliness
Hotel restaurant does not serve the hotel guests for dine in, they make you order your food only through room service, which has a very limited and EXPENSIVE menu options. Poor. Will not stay there again, there are better options nearby
Stayed 3 nights in Mar 2023

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

10/10 Excellent

Luiz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the second year i got 4 rooms for me and family members at the Mercury Lourdes. The hotel is wonderfull, the rooms very clean, and comfortable, the location is perfect and the staff was amazing, specially Mariana in the front desk and the housekeeper who unfortunately i forgot the name. They went over and beyond to help make our stay enjoyable. I definitely will be back soon and highly recommend this hotel for anyone visiting the amazing Belo Horizonte.

2/10 Terrible

dariela

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The air conditioning of out room didnt work, só it was hot. we payed pet fee and they didnt gave us the dogs kit. I want a refund for this terrible stay.
Stayed 1 night in Mar 2023

8/10 Good

Mirys

Stayed 6 nights in Oct 2022

8/10 Good

Dudley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel. My only complaint is that the bottled water wasn't free for the guests. I've been in less nicer hotels and they had complimentary bottled water. Still, I would go there again.
Stayed 5 nights in Sep 2022

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Staff is rude and the hotel is always packed
The front desk staff is very rude and not helpful at all. They actually tried to charge us for breakfast in a day we were not in Belo Horizonte. I had to show our boarding passes to prove that it was their mistake. The hotel is always packed because they have the largest convention center in the city. Elevators take forever and often come packed. The location is not the most desirable and you can hear the traffic from the 14th floor because the hotel is old and not equipped with soundproof windows. We will not be back.
Stayed 9 nights in Aug 2022

6/10 Okay

Ana Paula

Stayed 2 nights in Aug 2022

8/10 Good

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel, especially for Brazil, where the hotels are several notches below almost everywhere else in my experience. My only complaint with it is that the coffee they serve at breakfast is unbelievably bad - all of it. There are 3 options - The machine that makes cappuccino and the like (very very bad - it's all pre-sweetened and WAY too hot); Brew coffee - undrinkable brown water; and a nespresso type machine - the best of the 3 but seriously mediocre for a hotel of this caliber. This is fairly endemic in most Brazilian hotels...
Stayed 1 night in Aug 2022