Chère Samantha,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes désolés que les prestations durant votre séjour n'aient pas été à la hauteur de vos attentes.Votre satisfaction reste notre objectif premier. N'hésitez pas à nous faire part durant votre séjour de vos remarques afin que nous puissions intervenir au plus vite et au mieux.Ce serait un plaisir de vous revoir,Milène D’AGOSTINI, Directrice générale

Dear Laura,Thank you for your review.It delights us to hear that our breakfast selection and the friendliness of our staff met your expectations and contributed positively to your experience. We are equally pleased that our room amenities provided comfort and convenience during your stay.Regarding the warmth of the room, we regret to hear that the temperature was not to your liking. Our heating and air conditioning system is indeed centrally managed, and we strive to maintain a comfortable environment for all our guests. We apologize if we fell short in this aspect during your visit.In relation to the noise disturbances you encountered, we understand the importance of a good night's sleep and apologize for any inconvenience caused by other guests. Our team is heartened by your commendation of their efforts, especially the front desk staff who endeavored to make you feel at home. We aim to provide exceptional service, and it is rewarding to know that our dedication resonated with you.We hope to welcome you back in the future. All the best.Milène D’AGOSTINI, Manager

Dear Richard,Thank you for this high rating.We're delighted to hear that our hotel's cleanliness, condition, and service met your expectations and that the amenities provided in your room contributed to a comfortable stay. It's wonderful to know that our efforts to maintain a high standard of hospitality are appreciated by our guests.We look forward to welcoming you back. Best wishes,Milène D’AGOSTINI, Manager

Dear Iuliana,Thank you very much for this kind review of your stay.We are thrilled to hear that you enjoyed your stay and appreciated our clean and comfortable rooms. It's great to know that our convenient location near the train station and early breakfast hours were helpful for your business trip. Our team, including the night receptionist, is always ready to assist our guests, and we're glad that they were able to arrange a taxi for you. We continuously strive to provide excellent service to all our guests, and your kind words are truly appreciated.We look forward to welcoming you back on your next trip to Belfort.We look forward to seeing you again on your next stay.Best wishes,Milène D’AGOSTINI, Manager

Dear Sheila,Thank you for taking the time to share your feedback.We are delighted to hear that you appreciated our convenient location right across from the train station, making it easy for our guests to access public transportation. However, we regret to hear that you found your room to be cramped. Our hotel offers various room sizes, and we would be more than happy to help you choose a more spacious room for your next stay, such as our Executive or Family rooms, which offer more space and comfort.All of the team hope that we may be able to see you again in the future. Kindest regards,Milène D’AGOSTINI, Manager

Dear Richard,Thank you for this review.We are delighted to hear that you appreciated our convenient location opposite the train station and found your stay to be quiet and peaceful. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, so it's great to know that our efforts paid off in your case.We look forward to seeing you again in the future.Kind regards,Milène D’AGOSTINI, Manager

Dear Emmanuel,Thanks for taking the time to review your stay at our hotel.The comfort and satisfaction of our guests are of the utmost importance to us, so it is rewarding to know that you had such an enjoyable experience. We have duly noted your feedback concerning the parking, and we will make note of this for the future however, our team are readily available for assistance if required.It would be a pleasure to welcome you again. Kindest regards,Milène D’AGOSTINI, Manager

Dear Dawn,Thank you for sharing your opinion after your recent stay.We are pleased that we were able to meet your expectations.It would be our pleasure to have you return on another occasion. Very best wishes,Milène D’AGOSTINI, Manager

Hello,Thank you for this great note and comment.Sincerely,The reception

Bonjour,Nous vous remercions pour votre note et espérons que votre séjour ce soit bien passé.Cordialement,La réception

Bonjour,Merci pour votre note, nous espérons vous revoir dans notre établissement.Cordialement,AmélieLa réception

dear Sir, Thank you for your nice review Best regards Elise

Dear Ricardo,Thank you for such a positive review of your stay.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We look forward to welcoming you back on future occasions. Best wishes,Milène D’AGOSTINI, Manager

Cher Stéphane,Merci pour cet aimable commentaire.Nous sommes enchantés que vous ayez passé un très bon séjour dans notre établissement.Nous serions ravis de vous accueillir à nouveau. Cordialement,Milène D’AGOSTINI, Manager

Cher Frédéric,Merci d'avoir pris le temps de rédiger ce commentaire.Nous sommes ravis que vous ayez apprécié la literie de qualité et que l'insonorisation ait répondu à vos attentes pour vous offrir un repos optimal. Concernant la taille des chambres, nous comprenons que l'espace puisse être un critère important et nous proposons différents types de chambres pour répondre au mieux aux besoins de nos clients, comme mentionné dans notre descriptif. Pour l'accès au parking, nous sommes désolés d'apprendre que vous l'avez trouvé incompréhensible. Bien que nous ne puissions pas modifier la configuration existante, notre personnel de réception est toujours disponible pour assister nos clients avec des instructions claires et précises pour une expérience sans tracas.Nous espérons avoir le plaisir de vous revoir parmi nous.Bien cordialement,Milène D’AGOSTINI, Manager