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Reviews of La Quinta Inn & Suites by Wyndham Baton Rouge - Port Allen

2.5 out of 5
La Quinta Inn & Suites by Wyndham Baton Rouge - Port Allen
2720 N Westport Drive, Port Allen, LA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 556 out of 807 reviews" "
Rating 8 - Good. 181 out of 807 reviews" "
Rating 6 - Okay. 29 out of 807 reviews" "
Rating 4 - Poor. 19 out of 807 reviews" "
Rating 2 - Terrible. 22 out of 807 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra, Broussard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and VERY quiet there were a number of sining places near by. It was only a 1 night stay but i would definitely go back!! Staff was very friendly and helpful.
Stayed 1 night in May 2024

6/10 Okay

David

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Mai, Springfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is very clean and their decor is on point. I like how spacious the rooms. It was a very comfortable stay.
Stayed 1 night in May 2024

4/10 Poor

Trevor

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This property was decent at first until you notice that the room has stains on the sheets, pillow cases, and comforters. Also not very clean elsewhere in the room. Disappointing.
Stayed 1 night in May 2024
Response from Kay Wilford on May 9, 2024
I do apologies for this issue at hand, me and my head of housekeeping went into the room after your checkout, we didn't see dirty stains, however I notice parts of the sheet that was worn out, I will be replace those worn out sheets. We spoke at checkout, you informed me of the issue and I wanted to thank you for informing us of this, and please let us know at check-in next time, my staff and I don't mind go the extra mile to ensure our guest is comfortable. I look forward to making your next visit, your best. Again io do apologies.

4/10 Poor

Zac

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Lilli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room gets very cold very fast and the bathroom was amazing
Stayed 2 nights in Apr 2024

10/10 Excellent

Gemeqka

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. This is a great option on a budget, downtown Baton Rouge is a short Uber drive away.
Stayed 4 nights in Apr 2024

10/10 Excellent

Leah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Nice and clean.
Stayed 1 night in Apr 2024

8/10 Good

Wayne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the interstate road. Accessible for a quick stop and a short stay.
Stayed 1 night in Mar 2024

6/10 Okay

Roberto

Traveled with pets
Liked: Cleanliness, staff & service, amenities
When we got to the property after checking in and going to our room, we discovered the room was dirty with towels on the bathroom floor and the bed was unmade and there was trash around the room!
Stayed 1 night in Mar 2024

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 1 night in Mar 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean
Stayed 1 night in Mar 2024

8/10 Good

Destiny

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great! Hot and cold choices.
Stayed 2 nights in Mar 2024

10/10 Excellent

Alison

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms !! Great breakfast !!
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Mar 2024

10/10 Excellent

David

Stayed 1 night in Mar 2024

8/10 Good

ANGELOS

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New hotel, clean, pay attention with access the traffic is crazy afternoon - evening hours.
Stayed 1 night in Mar 2024

10/10 Excellent

Brandon

Stayed 4 nights in Mar 2024

10/10 Excellent

Kathryn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 2 nights in Mar 2024

10/10 Excellent

Debbie

Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Dirty sheets
The bed sheets was dirty. They gave me another room. Those sheets were dirty as well. On check out day, housekeeping came to the room 2 times before 11 trying to clean up. So aggravating.
Stayed 1 night in Feb 2024

10/10 Excellent

Courteney

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was super clean didn’t have to worry about roaches crawling over my head.. the stuff was great and breakfast was so good.. the hotel is worth the money
Stayed 2 nights in Feb 2024

10/10 Excellent

dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

MARIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only drawback was the beds were too high to comfortably get on and off. Of course we’re not tall people, 5’2”.
Stayed 1 night in Feb 2024

2/10 Terrible

Timmy

Stayed 1 night in Feb 2024

10/10 Excellent

courtney

Traveled with family and small children, Traveled with family
Room was clean and comfortable. King “suite” with pull out couch had 2 TVs in the room - the kids loved it! Breakfast had a lot of options - cheese omelets, sausage, biscuits and gravy, waffles, bagels, muffins, yogurt, bananas, and a few other things. Our 11 year old said “Can we stay here every time we have to come to Baton Rouge?”
Stayed 1 night in Feb 2024

8/10 Good

Vibeke

Stayed 2 nights in Jan 2024

10/10 Excellent

Contrelle

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean….Excellent Breakfast
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable & Goid Amenities
Clean hotel, clean room, lots of elbow room, good breakfast bar, everything in working order, good rate, easy access to main Highway.
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Great, but not perfect
Everything was great. The only issue was when the pet fee was not charged through on my credit card. We were settled into our room for the evening when the front desk called. I went back down to the front desk and she said the card was declined. We tried two other cards and both were declined. Interesting, as one of the cards a had JUST been used to book the room. The agent told me I could pay in cash; I didn’t have cash. She just looked at me like there was NO option. I asked her if she would like me to move to another hotel; this is how she made me feel. I told her I would come back in the morning and take care of it. Next morning, the fee was already charged through. This interaction left me feeling frustrated and I hope the agents are given more empowerment to handle this kind of situation in the future. I the fee was $25…I paid $150 for the room. Even if the card declines, find a way to make the first feel valued. All else was great.
Stayed 1 night in Jan 2024

10/10 Excellent

Luis

Stayed 1 night in Dec 2023

10/10 Excellent

Molly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice!
Very comfortable beds and pillows. Very clean and updated. The staff was nice and helpful. The breakfast had great options including cheese omelets, sausage, biscuits & gravy, waffles, oatmeal with toppings, juices, muffins, and an assortment of breads. My boys said the gym had good workout equipment. This was a wonderful place to rest up during our road trip. Thanks for a comfortable stay!
Stayed 1 night in Dec 2023

10/10 Excellent

ALISON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Gemeqka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I have a very picky husband and daughter. And when they gave me the thumbs up I knew it was good. Everything was nice. The hotel was clean. The breakfast was nice with a lot of option cold and hot. The staff was amazing. Just All around a good stay.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but noisy road.
Very clean, comfy beds. Only issue was the noise from the road- so loud it sounded like a window was open.
Stayed 1 night in Dec 2023

10/10 Excellent

Hollie

Stayed 1 night in Nov 2023

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected.
Stayed 1 night in Nov 2023

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2023

10/10 Excellent

Lourdes

Stayed 1 night in Nov 2023

10/10 Excellent

Katina

Liked: Cleanliness
Loved my stay here
Stayed 1 night in Nov 2023

10/10 Excellent

Crystal

Stayed 1 night in Nov 2023

10/10 Excellent

Johanna

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for traveling, safe, clean, friendly! ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Nov 2023

10/10 Excellent

Donese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Esteban

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Sierra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like thie hotel, it was convenient to get to and very clean. Beds were super comfortable!
Stayed 1 night in Nov 2023