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Reviews of Quality Inn I-74 Batesville

2.5 out of 5
Quality Inn I-74 Batesville
112 State Rd. 46 E., Batesville, IN

Reviews

8.0

Very Good

Rating 10 - Excellent. 135 out of 399 reviews" "
Rating 8 - Good. 162 out of 399 reviews" "
Rating 6 - Okay. 64 out of 399 reviews" "
Rating 4 - Poor. 26 out of 399 reviews" "
Rating 2 - Terrible. 12 out of 399 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 1 night in May 2024
Response from Samantha on May 22, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Tina

Liked: Cleanliness, staff & service
.
Stayed 1 night in May 2024
Response from Samantha on May 20, 2024
Thank you for your review! We hope to see you again soon.

8/10 Good

Dan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was short stay.
Stayed 1 night in May 2024
Response from Samantha on May 6, 2024
Thank you for your review. We appreciate your business!

6/10 Okay

Myra, Kaleva

Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Needs to be remolded
Stayed 1 night in Apr 2024
Response from Samantha on May 3, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
No major issues
Stayed 1 night in Apr 2024
Response from Samantha on Apr 23, 2024
Thank you for your review! We hope to see you again soon.

10/10 Excellent

Liza

Stayed 1 night in Apr 2024
Response from Samantha on May 3, 2024
Thank you for your review. We hope to see you again soon.

6/10 Okay

Jill, Seymour

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of beds in room was so worn out I could feel the springs in the sinking mattress. Curtains in the room were shredded and ragged on the ends.
Stayed 1 night in Mar 2024
Response from Samantha on Mar 25, 2024
Thank you for your review. Your feedback is important to us, so we can make necessary changes to ensure that we provide a good stay for our guests. We will address the concerns you have mentioned. We hope, in the future, you will allow us to provide you with a great stay.

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, good breakfast, friendly staff
Stayed 1 night in Feb 2024
Response from Samantha on Mar 25, 2024
Thank you for your review. We hope to see you again soon!

8/10 Good

Royal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Samantha on Feb 13, 2024
Thank you for your review. We appreciate your business! We look forward to seeing you again soon.

4/10 Poor

Gene

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The only complaint was the strong smell of marijuana in the hallways. Spent 3 days and the smell was always present Not sure how the staff ever missed that.
Stayed 3 nights in Jan 2024
Response from Samantha on Jan 22, 2024
Thank you for your review. We are sorry to hear that others guests made a strong impact on your stay. We believe they were coming in smelling of marijuana from outside. They were never smoking in any of their rooms. We do not condone smoking of any kind in our building. Again, I apologize for not preventing this in some kind of way. We will definitely use your comments to try and deal with this situation differently in the future. I hope you will consider staying with us again. We would love an opportunity to better host you.

8/10 Good

Zoltan

Stayed 1 night in Jan 2024
Response from Samantha on Jan 18, 2024
Thank you for your review. We hope to see you again soon.

8/10 Good

Jacqueline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Samantha on Jan 17, 2024
Thank you for your review!

10/10 Excellent

michael

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2023
Response from Samantha on Jan 11, 2024
Thank you for your review. We are delighted that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Bernhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Samantha on Dec 30, 2023
Thank you for your review. We appreciate your feedback.We hope to see you again soon!

10/10 Excellent

Travis

Stayed 1 night in Dec 2023
Response from Samantha on Jan 17, 2024
Thank you for your review!

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Samantha on Dec 15, 2023
BarbaraThank you for your positive review. We are delighted that you enjoyed your stay with us! We hope to see you again soon.

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable & handy.
Stayed 1 night in Nov 2023
Response from Samantha on Dec 15, 2023
Thank you for your review!

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities
Good beds, great pillows
Stayed 4 nights in Nov 2023
Response from Samantha on Nov 26, 2023
Thank you for your review!

8/10 Good

Johnny

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I thought the mattress was way too hard for my liking, the breakfast was very good. Pool was closed for maintenance. Vending machine was broken.staff was very nice.
Response from Samantha on Nov 13, 2023
Thank you for your review. We hope to see you again soon!

6/10 Okay

Sheila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The beds were great it was clean the breakfast was really good but the eggs were kinda bland and watery.They stated they had an indoor pool which was one of the main reasons we chose this location..but when we checked in she said they had jst closed the pool indefinitely for cleaning or something 🤔 so that kinda was disappointing she did ask if we wanted to cancel but who wants to do that when the reservation was made a month in advance..
Stayed 1 night in Oct 2023
Response from Samantha on Nov 11, 2023
Thank you for your review. I am so sorry that you were unable to enjoy our pool. We are working on getting it fixed. We hope, in the future, you will give us another chance to provide you with a quality stay.

8/10 Good

Bobbie

Nice. Room seemed to be clean
Stayed 1 night in Oct 2023
Response from Samantha on Oct 29, 2023
Thank you for your review. We appreciate your business. We hope to see you again soon.

8/10 Good

Bobbie

Liked: Staff & service
Nice room seems clean. No elevator to 2nd floor you gotta use stairs.
Stayed 1 night in Oct 2023
Response from Samantha on Oct 28, 2023
Thank you for your review.

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2023
Response from Samantha on Oct 25, 2023
Thank you for your review. We are delighted to hear that you enjoyed your stay with us! We hope to see you again soon.

6/10 Okay

Joseph

Stayed 1 night in Oct 2023
Response from Samantha on Oct 15, 2023
Thank you for your review.

10/10 Excellent

Michael, Fairfield

Stayed 1 night in Oct 2023
Response from Samantha on Nov 11, 2023
Thank you for your review!

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an older no frills hotel. But, the service is amazing and the rooms are very clean (cleaned every day)! If you want a good hot breakfast, a clean place to sleep with a good bed, then stay here. It is the only hotel that actually remembers me. I visit 1 time a year.
Stayed 3 nights in Oct 2023
Response from Samantha on Oct 9, 2023
Thank you for your review. I’m so glad you feel welcome here. I hope to see you next year!

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Samantha on Oct 8, 2023
Thank you for your review! We are delighted that you enjoyed your stay with us and hope to see you again soon.

8/10 Good

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just stopped by for an overnight on my way through. Price for a single room was good. Room was clean and nice. Bed was comfortable. Had TV, microwave, coffee maker, fridge among other things. Staff was friendly and accommodating. I knew there was a pool, but I had read in other reviews that the pool was closed for one reason or another, and so it was when I was there. Would have been nice, but I am not sure why it is advertised when you can't use it. I'd just as soon not even know about it if it isn't available. Aside of that, the area is directly off the interstate 74. There are some dining options easily walkable from the hotel. I didn't eat out during my short stay, but on the way in they looked like there were plenty of people in these establishments. It really felt like a relatively safe area as well. I know there are some places off the interstate that can be a little sketchy (or a lot), but this isn't one of them. The breakfast was fantastic as well. Scrambled eggs and sausage patties, orange juice, bananas, and an assortment of other prepackaged muffins and other foods (I just go for sausage and eggs - don't pay too much attention to anything else). Its a good hotel. I'll keep it in mind when I'm travelling through again. Nice place.
Stayed 1 night in Sep 2023
Response from Samantha on Oct 6, 2023
Thank you for your review.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Very nice place. Easy to access from the highway. Good breakfast options. Refrigerator in room was a plus. Bed was comfortable.
Stayed 1 night in Oct 2023
Response from Samantha on Oct 3, 2023
Thank you so much for the positive feedback! We are happy to hear that you were happy with your stay. We look forward to serving you again soon.

4/10 Poor

MARK

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Some of the lights did not work. Remote control did not work. Old and somewhat dirty.
Stayed 1 night in Sep 2023
Response from Samantha on Sep 30, 2023
Thank you for your review. The lights are connected to the wall switch at the door. Some people turn the switch out and the whole side of the room with the lamps does not have power. Perhaps, this is why you had trouble with the lights in your room. We do regularly replace bulbs when they are burnt out. We were not aware that your remote was not working properly. We do have spare batteries at the desk. We are sorry to hear that you did not enjoy your stay with us. We hope, in the future you will give us another chance to provide you with an excellent experience.

6/10 Okay

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Noise from the floor above. You could hear people walking.
Stayed 1 night in Sep 2023
Response from Samantha on Sep 22, 2023
Thank you for your feedback. We are sorry to hear that the upstairs guests were heard in your room. This does happen at a hotel sometimes. We apologize for any trouble it caused you. Thank you again for your review.

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here several times on long trips- it is our go to stop for convenience, however the staff is exceptional- that's what makes this an ideal place to stay. Hailey, at the desk ,is so friendly and sweet and helpful. Will always look for the Batesville exit on our long journeys.
Stayed 1 night in Sep 2023
Response from Samantha on Sep 22, 2023
Thank you for your feedback. We are delighted that you are enjoying your stays with us. I am happy to hear that Hayley has made you feel at home here! I’ll make sure to encourage her to keep up the good work.

8/10 Good

Ellen, Lowell

Stayed 1 night in Sep 2023
Response from Samantha on Oct 15, 2023
Thank you for your review. We are glad you enjoyed your stay with us!

6/10 Okay

joseph

Disliked: Property conditions & facilities
disappointing
It was disappointing from the pictures on line, also the pool was under repair and it needs some upkeep and fixing up, also the electric needs to be repaired in the breakfast area every time the toaster is tuned on the electricity goes out;==also no one was around in the morining
Stayed 1 night in Sep 2023
Response from Samantha on Sep 16, 2023
Thank you for your review. We appreciate your feedback as we continue to improve our facility.

8/10 Good

Colleen

Liked: Staff & service
There was no elevator. Made it challenging to carry luggage.
Stayed 1 night in Aug 2023
Response from Samantha on Aug 26, 2023
Thank you for your review.

8/10 Good

Matthew

Liked: Cleanliness
Stayed 1 night in Aug 2023
Response from Samantha on Aug 17, 2023
Thank you for your positive review! We appreciate your feedback and your business.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Samantha on Aug 15, 2023
Thank you for your review! We hope to see you again soon.

6/10 Okay

Kevin

Liked: Staff & service, room comfort
Stay
Bed was really comfortable, desk and chair old and not good shape, carpet had some serious stains
Stayed 1 night in Aug 2023
Response from Samantha on Aug 15, 2023
Thank you for your review. We appreciate your feedback so that we can make a good customer experience for all our guests.

10/10 Excellent

Glenn

Stayed 2 nights in Jul 2023
Response from Samantha on Aug 26, 2023
Thank you for your review. We value your opinion. We hope to see you again soon.

10/10 Excellent

Duell, Ooltewah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ol
Stayed 1 night in Aug 2023
Response from Samantha on Aug 15, 2023
Thank you for your review.

10/10 Excellent

wanita

Liked: Cleanliness, property conditions & facilities
Good breakfast!
Stayed 1 night in Jul 2023
Response from Samantha on Aug 2, 2023
Thank you for your review! It was great having you as our guest! Hope to see you again soon.

8/10 Good

Martha

Stayed 1 night in Jul 2023
Response from Samantha on Aug 26, 2023
Thank you for your review. We value your feedback. We hope to see you again soon.

6/10 Okay

Perry Jr

Traveled with family
Old , keep clean , chair in room was so dirty never set in…curtains side’s broken so dirty I did want to touch curtains .had to use iron to keep curtains closed …slow drain in the shower
Stayed 2 nights in Jul 2023
Response from Samantha on Jul 31, 2023
Thank you for your review. We are sorry to hear that your stay did not go so well. Thank you for providing us with value information on how to improve. We hope, in the future, you will give us a chance to provide a better guest experience for you.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD internet
Stayed 3 nights in Jul 2023
Response from Samantha on Jul 29, 2023
Thank you for your review. So glad that you enjoyed your stay with us!

6/10 Okay

Katherine

Liked: Staff & service
Breakfast was below average. Air conditioner made noises like a door was being opened all night. Very efficient clerk on checkin.
Stayed 1 night in Jul 2023
Response from Samantha on Jul 29, 2023
Thank you for your review. We are sorry to hear that you were unhappy with your experience. We are working hard to make a good night’s stay. We hope you will consider staying with us again in the future.

6/10 Okay

Amy

Stayed 1 night in Jul 2023
Response from Samantha on Jul 25, 2023
Thank you for your review

8/10 Good

Beth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with very friendly staff. Property is older and could use some TLC but it was very clean, beds we’re comfortable and breakfast was fantastic!! 2nd year here and we will be back next year!!
Stayed 2 nights in Jul 2023
Response from Samantha on Jul 18, 2023
Thank you for your review. We will see you next year!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Samantha on Jul 10, 2023
Thank you for your review. We hope to see you again soon!

6/10 Okay

Brian

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Clean but outdated and small beds
Was a clean but outdated hotel. Service and free breakfast good. Room and beds were small
Stayed 4 nights in Jul 2023
Response from Samantha on Jul 8, 2023
Thank you for your review.