Deluxe Double Room | Desk, rollaway beds, bed sheets, wheelchair access
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Reviews of Yellowbell Hotel

3 out of 5
Yellowbell Hotel
Yellowbell Hotel, Pallocan, Batangas City

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 3 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.4/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Bahadur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy/moldy rooms, thin towels, dirty bedsheets, broken shower. Good AC, lobby is nice. Close to mall
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Helpful staff. The rooms are a bit tired, and quite small. Location a bit out of town so you need a car. Very close to SM Mall with loads of places to eat. Basically, a basic decent hotel at a basic price.
Stayed 1 night in Jan 2020
Response from Bea on Jan 21, 2020
Dear ZEN Guest, Thanks for the review. We're proud to provide excellent service and thank you for the recognition. We can't wait to see you again. Best regards, Bea

6/10 Okay

Thomas

Business traveler
Liked: Staff & service
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Clean rooms
Stayed 1 night in Jul 2019

6/10 Okay

Peter

Liked: Cleanliness, staff & service, room comfort
Halvstark lukt, vilket visade sig vara mögel i taket. Dom var sjyssta och flyttade oss till ett annat rum.
Stayed 1 night in Mar 2020
Response from Leah on Mar 23, 2020
Dear Peter, Thank you so much for taking the time to write this review! We're really happy to hear all the compliments you have for us. This really means a lot! However, we want to apologize for the inconvenience you've experienced during this stay. Please be assured that this has been shared with our team to be taken into account for our further improvement. Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We hope you book with us again! Best Regards, Leah