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Hotel Metropol Basel

4.0 star property
Hotel with a 24-hour fitness center, a quick walk to Basel Zoo

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel Metropol Basel

Reception
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace
View from property
Exterior detail
Interior entrance

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
The price is ￥26,095
￥28,440 total
includes taxes & fees
Sep 30 - Oct 1
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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room (First)

Double Room (First) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room (Style)

Double Room (Style) | Memory foam beds, in-room safe, desk, laptop workspace

Double Room (Style)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Memory foam beds, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Hair dryer
Private bathroom
Coffee/tea maker
  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

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Pet friendly
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8.0 out of 10, Very Good, (361)
The price is ￥16,710
￥18,699 total
includes taxes & fees
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City Inn Basel

About the neighborhood

Map
4002, Basel, Elisabethenanlage 5

What's nearby

  • Basel Zoo - 8 min walk
  • Basler Muenster - 13 min walk
  • Marktplatz - 17 min walk
  • Congress Center Basel - 3 min drive
  • St. Jakobshalle - 4 min drive

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 18 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Upscale hotel near Basel Zoo
Located close to Basler Muenster and Marktplatz, Hotel Metropol Basel provides dry cleaning/laundry services and a 24-hour gym. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • A front-desk safe, an elevator, and luggage storage
  • Multilingual staff, concierge services, and smoke-free premises
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Metropol Basel include comforts such as laptop-friendly workspaces, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle on request
  • Self parking on site (CHF 30 per night)
  • Valet parking on site (CHF 30 per night)
  • Extended parking on site (CHF 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available for a fee: CHF 30 per person

Things to do

  • 24-hour gym
  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • 1 building
  • 8 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 30 per person
  • Self parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Extended parking fee: CHF 30 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Is Hotel Metropol Basel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Metropol Basel?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Metropol Basel on Sep 30, 2024 start from ￥26,095, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Metropol Basel?

Self parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night. Extended parking is available for CHF 30 per night. Limited spots are available.

What time is check-in at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel Metropol Basel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel Metropol Basel located?

Located in Sankt Alban, this hotel is within a 15-minute walk of Basel Zoo and Basler Muenster. Marktplatz and Congress Center Basel are also within 2 mi (3 km). Basel SBB Station and Basel (ZDH-Basel SBB Train Station) are within a 2-minute walk.

Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 237 out of 503 reviews" "
Rating 8 - Good. 202 out of 503 reviews" "
Rating 6 - Okay. 44 out of 503 reviews" "
Rating 4 - Poor. 14 out of 503 reviews" "
Rating 2 - Terrible. 6 out of 503 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Raymond, Toronto

Convenient, 2 min. From train station.
Stayed 1 night in Sep 2024

10/10 Excellent

Bruno

I would come back
Stayed 2 nights in Sep 2024

10/10 Excellent

Corinne, Brampton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Stayed 4 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located with helpful staff who provided excellent advise. The only drawback for me was a complicated shower. Minor challenge.
Stayed 2 nights in Aug 2024

8/10 Good

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property was perfectly located for my needs after arriving via train from Germany. It was also very clean, however the room was incredibly stuffy and hot. There was no ability to change or modify the temperature in the room and We could not open the windows so it was pretty uncomfortable even though it wasn’t a particularly hot day. I might opt for an alternative hotel in the summer.
Stayed 1 night in Jul 2024

4/10 Poor

theresa

Traveled with partner
Liked: Cleanliness, staff & service
One night stop. There was no air conditioning, no fan, the windows being open wasn’t an option bc of the street noise and light. It was so hot and uncomfortable in our room we hardly slept. However if you were to go in the winter it would be a nice hotel. The location is very close to the train station. It was clean.
Stayed 1 night in Jul 2024

10/10 Excellent

mahnaz

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, easy access
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Stayed 3 nights in Jun 2024

10/10 Excellent

David, Fort Lee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to airport.
Stayed 1 night in Jun 2024

8/10 Good

Benedict

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice stay, wonderful staff, very clean, great location. a few minor negatives, twin room was a bit on the small side, outside needs a pressure jet cleaning and some of the interior decor is a bit tired.
Stayed 3 nights in Jun 2024

6/10 Okay

John

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
The location is walkable to the attractions and convenient to the train station. Rooms are clean.
Stayed 4 nights in May 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic. Could use some updates to the property, but it was very clean and nice.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeongah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Gerhard

Stayed 1 night in May 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is extremely clean and comfortable. The staff are amazing the receptionist was friendly and knowledgeable and recommended a great restaurant very close by. The attendant at the breakfast offered by the hotel was very friendly, helpful and patient. The receptionist also arranged a late checkout which was very nice as we are nearing the end of a long journey and we have a long layover in Basel. Overall a wonderful stay in a comfortable place.
Stayed 1 night in May 2024

10/10 Excellent

Anna

Traveled with partner
Staff was very friendly and helpful
Stayed 2 nights in May 2024

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Property conditions & facilities
Disappointing
The circulation areas are in very poor condition. Pencil writing graffiti on walls on level two is not acceptable and certainly not for the three/ four star hotel it is advertised as. Had I not arrived late to Basel I would have moved hotel. The half illuminated sign on the roof should have given me a headsup on the condition of some areas as I arrived. Temporary air units were dotted around reception. That said the bathroom was super clean and both receptionists were very helpful and spoke excellent English. Bedroom was clean and had nice beds. There was a safe in the room big enough to take a laptop and there was a free transport pass given on arrival. The biggest positive is the hotel is perfectly located for trams and the train station.
Graffiti covered 2nd floor lift lobby with broken? Sign
Stairwell
Stayed 1 night in Apr 2024

10/10 Excellent

Dimitris

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel doesn’t have A/C in which make our room pretty hot.
Stayed 1 night in Apr 2024

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Alban

Traveled with family
Liked: Cleanliness
It wasn’t a great stay. We didn’t have hot water the first day, and the ventilation system seemed out of service for the 3 days. We stayed end of March, and room temperature climbed to 27C every night. We kept windows open during the day to cool the room, but it wasn’t possible at night due to the traffic. At these heatwave level temperatures, it was difficult to get babies to sleep. Even though the staff knew about issues, they didn’t offer options or to relocate. Otherwise, the property is clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Alastair

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Desmond

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is very centrally located and easy to go to everywhere. Close to the main train station.
Stayed 2 nights in Dec 2023