Apartment, 1 Bedroom | Balcony

Reviews of Velor Apartments

3 out of 5
Velor Apartments
Passeig España , 47, Castelldefels

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 304 reviews" "
Rating 8 - Good. 130 out of 304 reviews" "
Rating 6 - Okay. 23 out of 304 reviews" "
Rating 4 - Poor. 6 out of 304 reviews" "
Rating 2 - Terrible. 10 out of 304 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Cynthia

Liked: Cleanliness
Stayed 9 nights in Apr 2024

8/10 Good

Mohammed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Very cozy but spacious at the same time. We stayed 3 days, but wish we stayed more. Felt super safe. Pool was wonderful to keep our child occupied. 15 min walk to the beach, restaurant, groceries and commuter station. Free bikes are nice perk.
Stayed 3 nights in May 2024
Response from Reception on May 23, 2024
Dear Mohammed, Thank you for your comment! We are glad to know that you had a good stay with us, it was a pleassure having you and your faily with us, hopefully we can see you again in the future!Kindest regards.

6/10 Okay

Yanjie

Disliked: Cleanliness
Full kitchen big room
Stayed 3 nights in Apr 2024
Response from Reception Velor Apartments on Apr 27, 2024
Hello Yanjie, thank you for your comment! We are glad you enjoyed our spacious kitchen and room. We hope to see you again soon. Thank you for choosing us!" I hope this answer is useful to you!

6/10 Okay

Jamaine

Traveled with family and small children
Good area within walking distance to pretty much everything.
Stayed 5 nights in Feb 2024
Response from Recepcion on Mar 1, 2024
Thank you for sharing your feedback, Jamaine. We're glad to hear you enjoyed the convenient location of Velor Apartamentos Turísticos. We understand there may be some room for improvement based on your rating, and we appreciate your insights. We will continue to strive to make your next stay even better. Thank you for choosing Velor Apartamentos Turísticos.

10/10 Excellent

Mariusz

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Jan 2024
Response from Recepcja on Feb 1, 2024
Drogi Mariuszu, dziękujemy za wybranie Velor Apartamentos Turísticos. Z radością dowiadujemy się, że jescie Państwo zadowoleni z pobytu. Dziękujemy za podzielenie się swoimi doświadczeniami i z niecierpliwością czekamy na ponowne powitanie Państwa w Velor Apartamentos Turísticos.

10/10 Excellent

Suleman

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great place and great staff will definitely return keep up the good work 👌
Stayed 5 nights in Dec 2023
Response from Velor Apartments Team on Dec 27, 2023
Hello Suleman, thank you for your comment!We are gald that you had a great stay at our apartments and that our staff was up to your expectations. Hopefully we can see you again soon!Kind regards, Velor Apartments.

8/10 Good

MS SAJIA

Liked: Cleanliness, room comfort
Stayed 11 nights in Sep 2023
Response from Reception Velor Apartments on Nov 25, 2023
Dear Sajia, thank you for your feedback on your stay at Velor Apartamentos. We appreciate your rating and hope to welcome you back again soon.

2/10 Terrible

jorge

Traveled with family
It's a hoax. I bought it because it said "hotel on Cstelldefells beach" it is very far away. It's a lie. and they didn't let me cancel.
Stayed 5 nights in Sep 2023
Response from Reception on Nov 25, 2023
Dear Jorge, Velor Apartments are apartments not hotel, as you can see the name of our establishment. On our web site is clearly specified that we are tourist apartments. We are very sorry that you felt cheated. On our web site is clearly specified that we are tourist apartments and we are located 10 minutes walking distance from the beach.

10/10 Excellent

Susana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location , not quiet as expected but safe . The apartment inside has in need of some repair, safe did not lock, tile floor we broken and loose in many places . Bathroom door did not close properly .
Stayed 3 nights in Sep 2023
Response from Velor Apartments team on Sep 28, 2023
Hello Susana!Thank you for sharing your review with us.We are happy to hear that despite these imperfections you have enjoyed your stay.Weve taken a note and well try to repair it.

4/10 Poor

Viktor

Traveled with family
Disliked: Cleanliness, room comfort
Don’t waste your time
Worst place ever everything is falling apart make sure you take plug adapter because no usb anywhere in the room in the 21st century
Stayed 5 nights in Sep 2023
Response from Velor Apartments team on Sep 28, 2023
Hello Viktor!We are sorry that we didnt meet your expectations.We have our maintanance staff who are always pending to review all the apartments and repair them according to demand and need.However we hope that you have enjoyed your time in Castelldefels.

10/10 Excellent

Mohammed

Stayed 5 nights in Aug 2023

10/10 Excellent

Nang

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2023
Response from Velor Apartments team on Sep 28, 2023
Thank you Nang! :)

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación y los apartamentos espectaculares!
Stayed 1 night in Jun 2023

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We did arrive late so we logged in at the airport to wifi to find our lock box instructions (critical) managed finding the boxes (first saw 1-10, had to look for 13 (different wall)) nice room nice stay, good looking property
Stayed 1 night in May 2023

10/10 Excellent

Rodelio

Traveled with family
Liked: Amenities, property conditions & facilities
The location is perfect..accessible to everything; like transport, groceries, beach.the staff are fantastic, very helpful with everything..this property is highly recomended.
Stayed 3 nights in Apr 2023
Response from Velor Apartments on Apr 30, 2023
Hello Rodelio!Thank you very much for you high evaluation, we are very happy you have enjoyed your stay in our apartments. Hope to see you again one day!

10/10 Excellent

David Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Simple, and accesible
Stayed 6 nights in Mar 2023
Response from Reception on May 2, 2024
Hi David, Thanks for your comment! We're glad you found our offering simple and accessible. We hope to see you again soon!

6/10 Okay

Jing

Traveled with family
Nice location near the seaside, convenient to travel around. Walking distance to the train station. It has all basic utilities and furnitures like living at home. The down side is that I feel unsafe at night because there was no security ( no security guard) on duty at night and the front gate is open 24 hours per day. The strangers can come any time regardless CCTV cameras installed in some areas. I woke up in one morning noticed that the air conditioner was switched off which I had left it on last night. And I opened my wallet and noticed that all the cash had been taken. My the other handbag zip was open looked like someone had a look into it. My balcony door was shut properly but it wasn’t locked. I suspected someone had come in during my sleep at night. I reported it to the receptionist in the morning and they said they will have look the CCTV camera. I wish somebody had warned before I got to the apartment.
Stayed 6 nights in Feb 2023

10/10 Excellent

Sajia

Liked: Cleanliness, room comfort
Stayed 11 nights in Jan 2023

10/10 Excellent

Nannelle

Stayed 2 nights in Sep 2022

6/10 Okay

Ryan

Traveled with family
Liked: Cleanliness
Nice but Noisy
We stayed 3 nights at Velor Apartments. The apartment itself was nice with central a/c, kitchen incl accessories, and close to the beach. The apartment showed some wear. The front desk staff was very nice. Our big complaint was the noise. We could hear people above us and below us until very late at night, preventing us from sleeping. The soundproofing in the apartment was terrible as we could hear conversations and music from people on the patio below us as well as loud food steps and doors slamming from the unit above us. Probably would not stay here again.
Stayed 3 nights in Sep 2022

8/10 Good

Andrew

Liked: Cleanliness, room comfort
Stayed 7 nights in Sep 2022

8/10 Good

Charusheela

Traveled with group
Liked: Cleanliness, room comfort
Good
Would have preferred somewhere in Barcelona center. The fixtures in the apartment were not good.
Stayed 3 nights in May 2022

8/10 Good

handrin

Stayed 2 nights in Mar 2022

10/10 Excellent

Ruslan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Dec 2021
Response from Velor staff on Feb 17, 2022
Dear Ruslan, thank you very much for your rating. We are really glad that you were comfortable with everything in your stay. We hope to see you again in future visits to Castelldefels. Greetings from all the Velor staff

2/10 Terrible

Sean

Business traveler
Disliked: Cleanliness, room comfort
Unbelievably disappointing
Left waiting 20 mins on the street to check. Apartment unused for several months with ring of dirt in toilet. Outside of building is crumpling away and debris falls on balcony. Front door lock doesn't function properly so you can spend several minutes entering. The smell of urine at the front door is horrendous
Stayed 5 nights in Jun 2021
Response from Velor staff on Jun 26, 2021
Dear Sean, i think you are confusin your stay. At the front door is an open garden and is no urine smell, about your check-in if you wait for 20 min i dont undertand why because you had your instructions for the check.in since the morning. The apartment it wasn.t close for month actually it has been rented a few days before your enter. And the building is not so old and we never had crumblings and debris falling. So we really thing your are confusing your stay. Or if this was really your impresion about the place it would have been good if you said something at the moment for you. Anyway have a nice trip back home.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jun 2021
Response from Reception on Jun 23, 2021
Thank you very much!

10/10 Excellent

Sergei

Stayed 14 nights in Jun 2020
Response from Recepción Velor on Aug 5, 2020
Muchas gracias Sergei por tan buena puntuación. Su opinión y valoración es muy importante para nosotros.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2020
Response from Staff on Jan 23, 2020
Estimado huésped, Gracias por su calificación acerca de su experiencia en nuestros apartamentos. Todas las opiniones y valoraciones nos ayudan e incentivan a mejorar nuestro servicio. Esperamos volver a contar con su presencia en futuras visitas a Castelldefels. Equipo de Velor Apartments

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay..And we will like to visit next time
Stayed 7 nights in Dec 2019
Response from Velor Apartments on Jan 6, 2020
Dear guest, We are really grateful for such a nice comment. It is fantastic to know you enjoyed your stay with us. Hoping to see you soon on your next visit to Castelldefels, Best regards from our Staff

8/10 Good

Pratheep Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok fir few days. Car park too small for sedan
Stayed 5 nights in Dec 2019
Response from Velor Apartments Staff on Jan 4, 2020
Dear guest, Thank you for your comments, we are happy to read you had a nice stay at our apartments. Your comments help us improve our service and facilities. Hope to see you again in future visits to Castelldefels.

8/10 Good

Venus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
This apartment was close to the train station that linked easily with the Metro. It is also really close to a very nice beach. It was pretty close to the heart of Barcelona. The small apartment was really comfortable for my family, and my kids enjoyed having bunk beds.
Stayed 6 nights in Dec 2019
Response from Velor Apartments on Jan 4, 2020
Dear guest, Thank you so much for sharing your opinion. We are glad to know you had a wonderful time staying in our apartments and you did enjoy all the advantages of the apartment, such as location and space. You are always very welcome in Citytrip and please, receive greetings from all our staff.

10/10 Excellent

RKG, UK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My apartment got all the things I want for a 5day stay. It got washing machine, dishwasher, microwave, kettle, toaster, iron and board, fridge freezer etc. Also they gave dishwashing liquids, washing machine tablets and kitchen towels. Room is very much clean and provided toiletries. There is swimming pool with sun loungers, but in December we could only sit by but not swim as waters are very cold being outdoors. The rooms facing pool are east side so they get sunlight in the morning but some complained about traffic noice being next to a highway. But I see this is not much a problem. My apartment is west facing to quite road so there is not much sunlight and we felt very cold and had to switch on heating. So if you booking in winter time choose poolview i.e. east facing, in summer choose west facing. I spoke to three different receptionists on different topics and very helpful. This property is best utilised if you have car, 5mins to beach and 5mins to shops otherwise too much of walking. I shopped in Liddl which is very reasonable prices compared to Carrefour which is expensive. If you got car go to Port Ginesta in 5mins drive for free parking and safe quite beach in the backdrop of mountains, also great looking marina and restaurants, feels amazing. There is free parking in railway station to go to Barcelona in 25mins. The area feels very safe so I choose to park my rent car outside and save 4euros per day.
Stayed 5 nights in Dec 2019
Response from Velor Apartments on Jan 2, 2020
Dear, Thank you very much for mentioning in detail every satisfactory thing about your stay with us. We are glad to know that you have enjoyed our facilities. We wish you a happy year and we look forward to your next visits in Castelldefeld Kind Regards

8/10 Good

Miguel

Stayed 3 nights in Dec 2019

10/10 Excellent

Jacson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location easy to park nice area
Stayed 2 nights in Dec 2019
Response from Velor Apartments on Dec 28, 2019
Dear Jacson, thank you so much for sharing your opinion with us and with other guests. We are glad to know that your experience was so good! Best regards, Velor Apartments

6/10 Okay

Verified traveler

Traveled with family
The
Stayed 1 night in Nov 2019
Response from Velor Team on Dec 3, 2019
Thank you very much for sharing your opinion with us and with other guests. Thank you for being our guest! Best regards!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2019
Response from Velor Apartments on Nov 8, 2019
Dear guest, Thank you for reviewing your stay in our apartments. We are glad that our accommodation fit your stay and hope to see you again on your next visit to Castelldefels. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort, cleanliness and easy parking
A good place to stay when being in the centre of Barcelona is not important.
Stayed 1 night in Nov 2019
Response from Velor Apartments on Nov 7, 2019
Dear guest, Thank you for your comments, we are glad to read you enjoyed your stay with us as well as finding our services comfortable. We hope to have you here with us in future visits to Barcelona or Castelldefels. Kind regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Our stay was enjoyable. The apartment was clean, good facilities and within a good proximity to local amenities. The staff were polite and helpful. There was some maintenance issues, quite a strong smell of damp in the bathroom and the linen cupboard, but clean all the same.
Stayed 5 nights in Oct 2019
Response from Velor Apartments on Oct 29, 2019
Dear, We are pleased to know that you have enjoyed in our apartments. For us, comments like yours help us improve every day. About the strong smell, you could have come to the reception and we would have tried to solve it. Best regards, Velor Apartments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019
Response from Velor apartments on Oct 28, 2019
Thank you very much for sharing your opinion with us and with other guests. We are pleased to know that you liked the apartment. Best regards, Velor Apartments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service after a difficult time at the airport. Rooms were clean and cosy. Can highly recommend this hotel!
Stayed 1 night in Oct 2019
Response from Velor Apartments on Oct 19, 2019
Thank you very much for sharing your opinion with us and with other guests! We are pleased to know that you liked the apartment! Looking foward to your next visit!. Best regards, Velor Apartments.

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019
Response from VELOR APARTAMENTOS on Oct 15, 2019
Estimado, agradecemos su buena puntuación sobre nuestros apartamentos. Esperamos poder volver a alojarle pronto. Un saludo de todo nuestro equipo.

8/10 Good

sagal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience apartment is super clean.
Stayed 3 nights in Sep 2019
Response from VELOR on Oct 1, 2019
Dear, thank you so much for your opinion and for sharing your experience with us. We are glad that you liked our apartments. We hope to see you again in Velor Apartments. Best regards.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nice property, with good facilities. Easy check in & no issues
Stayed 7 nights in Aug 2019
Response from Velor Staff on Aug 22, 2019
Dear guest, we truly appreciate your rewarding comments. Very happy to know you have enjoyed your stay and should look forward to welcoming you again in the near future. Best regards, Velor Staff

8/10 Good

Verified traveler

Stayed 4 nights in Jun 2019
Response from Velor Apartments on Jul 9, 2019
Dear guest, May you receive the best grateful greetings from all our Staff, who truly appreciate your rewarding comments. Very happy to know you have enjoyed your stay and should look forward to welcoming you again in the near future. Best regards

8/10 Good

Charlie, England

Traveled with group
Liked: Cleanliness, property conditions & facilities
We liked the facilities and how well equipped the room was. We didn’t like that there was no cleaners/ someone to change the towels. Over all we enjoy our stay and would come back again.
Stayed 4 nights in Jun 2019
Response from Velor on Jul 1, 2019
Dear Charlie, thank you for taking the time to share your experience. We are very happy that you enjoyed your time here and that the apartments have met your expectations. We look forward to welcoming you again in the near future. Best regards from the Velor team!

8/10 Good

Sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Jun 2019
Response from Velor Apartments on Jun 26, 2019
Dear Sergei, Thank you very much for your commentary. It was our pleasure to host you in our apartment and we really hope to see you again in the close future. . We are glad to hear you enjoyed your stay at the apartment. Kind Regards

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable nest
Extremely surprised at value lot of room for good price Pool was nice Receptionist awesome friendly and helpful
Stayed 1 night in Jun 2019
Response from Velor Staff on Jun 19, 2019
Dear Andrew, Thank you very much for your comment! It's very important our guests' opinions for us! We're gratified that you've enjoyed the stay with us and the swimming pool. Thank you also for your good valuation of our receptionists, we work every day to fulfill our guests expectations. Hope to see you again in Velor Aparments

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Velor Team on May 30, 2019
Dear Anna, It was our pleasure to host you in our apartment and we truly hope to see you again in the future! Kind regards from the Velor team.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
A decent apartment-hotel near the beach. Be prepared: it's a good walk to the train station and grocery store; the apartment does not include basics like salt/pepper, not enough laundry or dishwashing detergent or toilet paper for the long stay we had booked. The walls are THIN. For three nights we didn't sleep. The last night was spent with other visitors partying outside our door from 1 to 6:30 am. Could have been a good place to stay, but it was pretty miserable.
Stayed 6 nights in May 2019
Response from Velor Team on May 30, 2019
Dear guest, Thank you for taking the time to share your experiences with us. According to the policy of our company, we clean apartments for stays longer than 6 nights. It is a pity that you did not inform us during your stay, that you need clean towels and toilet paper. There would be no problem to give it. Our reception is open from 9:00 am to 9:00 pm, we are very sorry that noise caused by other guests appeared at night. To avoid this type of unpleasantness, our clients have 24h telephone number in case of any irregular situation or emergency. We were pleased to welcome you to Castelldefels. Best regards from Velor team.

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
My stay was Quite Amazing. Everything about velor apartment was great. We really enjoyed and love it.
Stayed 3 nights in May 2019
Response from Velor Team on May 14, 2019
Dear Mathew, thank you for staying at Velor Apartments. We appreciate your comment and we are glad you enjoyed your time here. Hope to see you soon! Kind Regards from the Velor Team