テラス / パティオ

トゥエンティホステルバルセロナの口コミ

2 out of 5
トゥエンティホステルバルセロナ
Carrer Pamplona, 114, Barcelona

口コミ

7.8

良い

評価 10 - 240 件の口コミ中 71 件が非常に良い" "
評価 8 - 240 件の口コミ中 95 件が良い" "
評価 6 - 240 件の口コミ中 54 件が普通" "
評価 4 - 240 件の口コミ中 12 件が不満" "
評価 2 - 240 件の口コミ中 8 件が非常に不満" "

8.4/10

清潔度

8.2/10

スタッフとサービス

7.4/10

設備とサービス

8.2/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
合理的な宿
部屋の間取りやサービスは非常に合理的。買ってきたつまみを肴に地下の食堂でお酒飲み直したりして、自分たちのスタイルで過ごすことができる。ホテルのフロントの方は親切で、空調の設定を直ぐに直してくれまたりしてくれました。安価な宿泊費を食事代に回せて良かったです。強いて言えば、掛け布団がもう少ししっかりしていればなぁと思います。 近くにある個性的な建物のENCANTS蚤の市は雑多な品ぞろえで、覗いてみて楽しかったです。(そこで家内はパエリア鍋をお土産に買って帰りました。)
General Managerからの返信 (投稿日 : 2016 年 12 月 5 日)
Dear guest, thank you very much for your review. We are happy if you come back to the hostel soon. Regards. ありがとうございました. Twentytu staff

6/10 (普通)

宿泊されたお客様

気になった点 : スタッフとサービス
スタッフの対応
地下鉄の駅から少し離れています。 部屋は清潔です。 しかし、チェックインした時に対応してくれたスタッフがすごく不親切でした。 地図を下さいといっても、「Map!」と言って投げるように渡すだけでとても不愉快でした。 2度目の利用でしたが、もう利用しようとは思いません。
Staffからの返信 (投稿日 : 2014 年 11 月 8 日)
Thanks for the comment, we are sorry that you had a bad expirience with us! The staff tries to help every guest as much as possible and we always give indications! We hope that if you ever come again , you have a great stay! Twentytú staff

6/10 (普通)

Marivic

2024 年 5 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hello Marivic, we hope you had a good stay with us and you enjoyed our services ;)Come back soon!

10/10 (非常に良い)

EDERA DIANA CINZIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Personale disponibile e attento. Struttura curata e pulita e adatta a famiglie e comitive di amici. Terrazza stupenda sia per le serate a tema organizzate dalla struttura sia per rilassarsi e gustarsi il panorama stupendo. Ottima scelta da ripetere.
2024 年 4 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2024 年 5 月 6 日)
Grazie mille per il suo commento Edera, siamo felici che abbia apprezzato il suo soggiorno e i nostri servizi, per noi è importante far sentire i nostri ospiti come a casa.Tornate presto, non vediamo l'ora di vedervi ;)

8/10 (良い)

Laura

2024 年 4 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2024 年 5 月 6 日)
Muchas gracias por tu puntuación Laura, esperamos que hayáis tenido buena estancia y os hayáis sentido como en casa ;)¡Os esperamos pronto!

8/10 (良い)

Laura

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pulito, camera semplice ma giustamente essendo un ostello, comunque bella stanza pulita e comoda. Posizione ottima 10 minuti a piedi dalla sacrada famiglia, super market sotto casa e pista ciclabile per tutte le vie circostanti. Zona tranqulla e centrale. Personale ottimo, gentile disponibile e simpatico
2023 年 12 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2024 年 1 月 3 日)
Hello Laura, thank you very much for your comment! We're glad you had a good stay in Twentytú Hostel and you enjoyed our services and location, and you felt comfortable. For us it's very important to make you feel at home, we try to create the best atmosphere for our guests.Come back home, we'll be waiting for you ;)

6/10 (普通)

Anto

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Posizione comoda, vicina a due linee metro (L1 e L4). Camera quadrupla con bagno davvero piccolina ma fortunatamente ci siamo stati poco. Spazi comuni molto carini. Non abbiamo trovato gli asciugamani e sebbene fosse specificato nei servizi della camera "biancheria in cotone egiziano" ho dovuto pagare 12€ extra per 3 asciugamani!
Twentytú Teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Hello Antonella, thank you to write us! We hope you enjoyed your experience in Twentytú Hostel and you had a good holidays in Barcelona with your family.As a Hostel, we don't include the towels, it's a Hotel services, but you can rent it in our 24 hour reception for a good price.Our rooms are thought only to sleep and to use the private shower and bathroom, but we consider these are large enough for the needs of the guests.Come back soon family, we'll be waiting for you ;)

8/10 (良い)

Andrew

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay and suitable for families
Family of 4 staying for 1 night. Obviously this hostel is more targeted at younger travellers who are used to basic hostel facilities but nevertheless the stay was pleasant and offered almost everything we needed as a family with young kids. Most importantly it was spotlessly clean, in a good location, and a good price compared to many other places in Barcelona. Breakfast offer was cheap and decent to start the day. The roof terrace was fantastic with brilliant views of the surrounding area. Minor grumbles would be the need to buy towels and the push button on the sink tap with no temperature control but I appreciate this is pretty standard in many hostels and I can understand the logic so it wasn’t a massive issue. The free lockers after we checked out were really helpful as we had later flights so had some time to kill during the day we were leaving. All in all I would say it was a great stay and suitable for families of all ages as long as you manage your expectations.
2023 年 10 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 11 月 8 日)
Hello Andrew, thank you very much for your comment! We're glad you had a good stay with your family and you enjoyed your holidays in Barcelona. In Twentytú we try to offer our best services to create nice moments for your family. We receive a lot of kind of people from all over the world, not only young people, also more families, friends, sport people and old people. As we are a Hostel we don't include the towels service, this is a service from the Hotels, it's different. But you can rent it in our 24 hour reception for a good price.We regret your comment about the temperature of tap water, but we're a sustainable Hostel and we use the technology to contribute with the environment, so we use the resources in a good way.Come back soon family, Twentytú Hostel is your home ;)

10/10 (非常に良い)

Richard

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Voordelig geprijsd op een gunstige ligging
Hostel met luxe van een hotel. Gunstig gelegen bij zowel het centrum als het strand. Voordelig geprijsd. Enige verbeterpunt is het gebruik van zachtere matrassen.
2023 年 9 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 10 月 10 日)
Hello Richard, thank you for your comment and puntuation! We are happy you and your family had a good stay in Twentytú Hostel and you enjoyed. About our beds, we regret you didn't like it, we consider our beds are comfortable, but it's subjective.Come back soon, we weill be waiting for you ;)

10/10 (非常に良い)

Justine

2023 年 9 月に 1 泊滞在
L'équipe twentytúからの返信 (投稿日 : 2023 年 10 月 10 日)
Merci Justine merci pour le score, à bientôt la famille, Twentytú est votre maison ;)

8/10 (良い)

Cynthia

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Good but need improvements
The hostel is nice. Friendly staff. The rooms are really small for a group of 4 with 4 bags. Seriously. Not comfortable. Location is good, but you have to walk a lot to get to the good neighborhoods in Barcelona.
2023 年 9 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 9 月 21 日)
Hello Cynthia, thank you to comment us! We're glad you enjoyed your stay in general, we try to offer the best services to make our guests feel at home and comfortable.Our rooms are thought only to sleep and to use the private bathroom and shower, because we offer big common areas to live nice experiences. We consider we are located in strategic location in Barcelona: in 15 minutes, by walk, you arrive to the beach; Sagrada Familia is 20 minutes by walk; the city center is only in 3 stops by undreground.Hope to see you again soon ;)

10/10 (非常に良い)

Daniele

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Struttura molto organizzata e servizi integrati al giusto prezzo. Da tornare
2023 年 9 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 9 月 18 日)
Thank you very much for your comment, Daniele! It was a pleasure to receive you in Twentytú Hostel.Come back soon, this is your home ;)

8/10 (良い)

ELIA FABIOLA IQUERA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Atención adecuada en recepción pero los alrededores un poco descuidado
2023 年 8 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 8 月 23 日)
Hola Elia, ¡muchas gracias por comentarnos! Nos alegramos de que hayáis tenido buena estancia, esperamos que hayáis disfrutado de vuestras vacaciones en Barcelona.No entendemos bien a lo que te refieres cuando hablas de los alrededores para poder mejorar. Si te refieres al barrio y los exteriores, actualmente nuestra calle está arreglada y con un buen ambiente tranquilo, pero esto no depende de nosotros.Volved pronto, os esperamos ;)

2/10 (非常に不満)

Ester

家族旅行
気になった点 : スタッフとサービス、施設のコンディションと設備
No iría de nuevo allí.
2023 年 7 月に 3 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 8 月 9 日)
Hola Ester, no entendemos tu comentario ni la tan baja puntuación, tampoco nos comentas qué fue lo que no te gustó para poder mejorar. En Twentytú Hostel recibimos muchas familias y viajeros de todo el mundo y sus experiencias son buenas y agradables.Cada día trabajamosp ara ofrecer los mejores servicios como Hostel sostenible. Esperamos que algún día nos puedas ver con mejores ojos ;)

10/10 (非常に良い)

Ali

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fijne verblijf gehad!
2023 年 8 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 8 月 9 日)
Hello Ali, thank you very much for your comment and puntuation! We're glad you had a good and comfortable stay, for us it's important to offer you the best services to make you feel at home.Come back soon ;)

8/10 (良い)

Rabie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 8 月 3 日)
Hello Rabie, thank you very much for your puntuation! We hope you enjoyed your experience in Twentytú Hostel and you felt at home, for us it's very important offer the best services for a good stay ;)

10/10 (非常に良い)

Sarah

2023 年 7 月に 1 泊滞在
L'équipe twentytúからの返信 (投稿日 : 2023 年 8 月 22 日)
Bonjour Sarah, merci pour la note! Revenez bientôt en famille ;)

10/10 (非常に良い)

Sandra

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Me encanto limpio , seuguro y y una atencion 10 m/10 exelente ! Lo recomiendo sin duda !!
2023 年 7 月に 2 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 7 月 28 日)
Hola Sandra, ¡muchas gracias por tu comentario! Nos alegramos de que hayáis tenido una buen estancia en familia y hayáis disfrutado de nuestros servicios.Será un placer volver a recibiros en Twentytú ;)

8/10 (良い)

Melanie

2023 年 7 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 7 月 27 日)
Thank you Melanie for your puntuation, we hope you enjoyed your experience in Twentytú Hostel and you liked our accommodation ;)Come back soon!

10/10 (非常に良い)

arancha

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
el personal muy atento y el sitio perfectamente aseado.
2023 年 7 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 7 月 24 日)
¡Hola Arancha, muchas gracias por tu comentario y puntuación! Nos alegramos de que hayáis tenido una buena estancia con nosotros y hayáis disfrutado de nuestras zonas comunes y privadas, todas limpias y ordenadas constantemente para crear un espacio cómodo y tranquilo.Volved pronto, os esperamos ;)

6/10 (普通)

Annastiina

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
Electricity went off in the evening and again in the morning. Bedlinen were included, but not towels. Room was clean. Expensive hostel, 260 eur/room/night. Overall: service quality and price does not match.
2023 年 6 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 7 月 21 日)
Hello Annastiina, we hope you enjoyed the services that you liked, in Twentytú Hostel we offer the services included in all the Hostels, because we aren't a Hotel and there are services that there aren't included, like towels, in Hostels you have to pay it but we consider we offer good price.About the price of the night, you have to know that Barcelona is one of the most famous cities in Europe now, so it's a expensive city and everything is expensive, and much more if you come in high season. So, we offer the prices established by the city.In Twentytú we are a sustainable hostel and we have the latest technology to use the resources in a good way. So, our light timer system in the room is a sustainable technology because we try to use the main light in the hours that people is awake, but it's necessary to respect the rest of the guests when they are sleeping. However, the wall lights,bathroom and shower light are on all day.We hope next time you can see us in a better way ;)

6/10 (普通)

宿泊されたお客様

グループ旅行
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Mediocre at best
It does the job as far as a hostel goes, but isn't a pleasant overall experience. Room when we got there wasn't clean and there was sand encrusted all over the floor. Air conditioning for our room didn't work at all the whole weekend even though it is advertised online and in a placard in the room. The real issue was the two guys at the front desk were so unbelievably rude to some of us, one of them making fun of us when we had an issue and just being overall unhelpful. If you can find another place to stay, do it. This place isn't great.
2023 年 7 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 7 月 12 日)
Hello! First of all, we don’t understand why you didn’t tell us anything about it to our reception, we work 24 hour and we work everyday to resolve all the problems that could happen. Our rooms are cleaned everyday, and our common areas the same because our cleaning team is working full day. We regret the incident with the air conditioning, but we could have solved it at the moment when you were here, we don’t understand why you are telling it now. In addition, you have to know that our technological system stops the air conditioning when you open the window.Twentytú team is friendly and kind, so we don’t believe you when you say our receptionists are rude because our main work is help our guests.We hope next time you can see us in a different way ;)

6/10 (普通)

leiliani

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Great if you are out all day, shower last 17 seconds and you need to be pushing again for another 17 seconds and so on. Lights are turned off at 12:00 am
2023 年 7 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 7 月 6 日)
Hello leiliani, we regret that you didn't appreciate our sustainable actions to contribute to the environment and the planet. Therefore we give importance to the responsible use of the consumption of all resources, in this case water, one of the most necessary goods for the survival of human beings and which is becoming increasingly scarce. Currently, climate change has caused different impacts on the water cycle, which is why there are many droughts, melting glaciers, rising sea levels, and changes in rainfall and snowfall. These impacts depend on the uses that humans make of water, since we consume more water than we can afford, for example, during a shower we use an average of 15-20 liters per minute, which is equivalent to the same amount that a person drinks in 50 days. Therefore, we consider that with the timer of our showers we make a good use of water consumption and, thus, we contribute to the planet to conserve as much water as possible.Our light timer system is the same, we consider that you can see in the night with the small lights on the wall. In addition, at 0.00h is time to go to sleep and to respect the rest of the other guests.

8/10 (良い)

Sofía Nara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo perfecto
2023 年 6 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 6 月 26 日)
Hola Sofía, muchas gracias por tu comentario! Estamos contentos que hayas tenido buena estancia con nosotros y hayas disfrutado de nuestros servicios.Vuelve pronto, Twentytú es tu casa ;)

10/10 (非常に良い)

Monica

家族旅行
良かった点 : 清潔度、スタッフとサービス
Super super me encanto todo super limpio, el personal muy servicial.
2023 年 6 月に 2 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 6 月 26 日)
Hola Mónica, muchas gracias por tus palabras, nos alegramos de leerte ;) Para nosotros es importante que nuestros huéspedes os sintáis a gusto y ofreceros todos los servicios posibles.En Twentytú Hostel será un placer volver a recibirte, ésta es tu casa!

10/10 (非常に良い)

Anna

良かった点 : 清潔度
2023 年 6 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 6 月 26 日)
Hola Anna, ¡muchas gracias por tu puntuación! Esperamos que hayas tenido una buena estancia con nosotros y que hayas pasado buenas vacaciones en Barcelona.Vuelve pronto, te esperamos ;)

6/10 (普通)

Jonathan

家族旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Ok for a hostel not a hotel.
This is a hostel not a hotel. Set your expectations accordingly. Towel “rental” costs $4 a piece extra. Sheets are provided but you make your own bed with the provided sheets. No soap, no shampoo. Shower is a gym style shower that turns off every 17 seconds so you have to constantly press the shower button every few seconds to keep it from turning off. Didn’t apply to us because we rented an entire room but they did have individual lockers that opened with your room key if you were renting just a single bed in a multibed room. Also, had a nice common area on the roof. Would recommend as a hostel but probably not as a hotel. We were traveling with 4 people though and there are not that many 4 person hotel rooms available in the area.
2023 年 6 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 23 日)
Hello Jonathan, thank you to comment us! We’re glad you liked our rooftop, we hope you had a good holidays, for us it’s very important to offer the best services to make our guests feel at home and comfortable. Twentytú is a Hostel, we are not a Hotel, you can see in our name “Twentytú HOSTEL”, so we offer the services included in Hostels, not in Hotels. It’s important to be well informed about the kind of accommodation you are booking because all services that you are claiming aren’t included in Hostels. You can read all this information about our services in Twentytú Hostel profile in Expedia website, and you can see our pictures.So, the towels are never included in Hostels, so we consider 4 is a good price for rent. The same happens with the amenities, it is not included, but you can buy it in our 24 hour reception. In all the hostels you have to make your own bed, we are not a Hotel. We hope next time you'll see us in a better way ;)

10/10 (非常に良い)

Francesco

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Struttura accogliente, personale gentilissimo e pronto per ogni richiesta. Ostello consigliato
2023 年 6 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 21 日)
Hello Francesco, thank you very much for your comment and puntuation! We're glad you had a good experience with us and you enjoyed your holidays in Twentytú Hostel.It will be a pleasure to welcome you whenever you want, Twentytú is your home ;)

8/10 (良い)

Salvatore

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 5 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 16 日)
Ciao Salvatore! Siamo contenti che tu abbia avuto una buona esperienza con noi e che ti sia piaciuto il nostro servizio, al Twentytú Hostel lavoriamo ogni giorno per far sentire i nostri ospiti a proprio agio e a casa.Torna quando vuoi, ti aspettiamo ;)

8/10 (良い)

Alessandro

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was all ok
2023 年 5 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for your puntuation Alessandro, we're happy for it! Come back soon, Twentytú is your home ;)

10/10 (非常に良い)

andrea

2023 年 5 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
Gracias por tu puntuación Andrea, vuelve pronto, Twentytú es tu casa ;)

10/10 (非常に良い)

Ainhoa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo ok
2023 年 5 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 6 月 1 日)
Gracias por tu puntuacion y comentario Ainhoa, vuelve pronto ;)

8/10 (良い)

Camilla

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ostello comodo, a piedi è tutto raggiungibile in massimo 30 minuti,bella la terrazza, la pulizia un po' da migliorare ma nel complesso esperienza positiva!
2023 年 5 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
Grazie mille Camila per il tuo commento!Siamo felici che tu abbia avuto una buona esperienza con noi, al Twentytú Hostel cerchiamo sempre di offrirti i migliori servizi e di farti sentire a casa.Torna presto, ti aspettiamo ;)Team Twentytú

8/10 (良い)

Belmedjahed

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 5 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
We hope you enjoyed your experience with us, come back soon ;)

8/10 (良い)

Michel

2023 年 4 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 6 月 1 日)
Thank you for your puntuation Michel, we hope to see you again soon ;)

10/10 (非常に良い)

Miguel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nos sorprendió la habitación, muy funcional y acogedora, muy buena atención del personal,.La zona de comedor y ocio espectacular, bien equipada y bien distribuida. La terraza común de 10. Lo que menos nos gustó, la ausencia de de productos de aseo personal en el baño y las toallas de alquiler, pero por el precio de la habitación es aceptable. Muy recomendable para una noche en una gran ciudad, con buena comunicación de transporte público y cerca de la Sagrada Familia.
2023 年 4 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 5 月 18 日)
Hola Miguel, ¡muchas gracias por tu comentario y puntuación! Estamos muy contentos de tu buen feedback, en Twentytú Hostel nos esforzamos día a día para que todos nuestros huéspedes os sintáis a gusto y como en casa.Twentytú se clasifica como Hostel, por lo que los servicios de amenities no están incluidos en este tipo de alojamiento. No obstante, los puedes adquirir en nuestra recepción 24 horas.Esperamos verte pronto ;)

8/10 (良い)

Silvia

2023 年 4 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2023 年 5 月 26 日)
Hola Silvia, ¡muchas gracias por la puntuación! Esperamos que hayáis tenido una buena estancia en Twentytú Hostel y hayáis disfrutado de vuestras vacaciones ;)

8/10 (良い)

Enci

2023 年 4 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 5 月 26 日)
Hello Enci, thank you for your punctuation! We hope you had a good stay and you enjoyed your holidays in Barcelona ;)

10/10 (非常に良い)

Saad

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 4 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 5 月 2 日)
Hello Saad, thank you for your punctuation! We're glad you had a good experience in Twentytú Hostel, we work everyday to offer the best services and to make our guests feel at home and comfortable!Com back soon ;)

8/10 (良い)

milagros

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nos sentimos seguras y tranquilas una vez instaladas
Equipo Twentytúからの返信 (投稿日 : 2023 年 1 月 19 日)
Hola Milagros, ¡muchas gracias por tu comentario! Estamos contentos de que hayáis tenido buena experiencia con nosotros, en Twentytú trabajamos día a día para que nuestros clientes os sintáis cómodos y a gusto.Volved cuando queráis, Twentytú Hostel es vuestra casa ;)

10/10 (非常に良い)

Zaida Ines

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 1 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2022 年 11 月 15 日)
Hola Zaida, muchas gracias por tu puntuación :)Esperamos que hayáis tenido una buena estancia con nosotros y que hayáis disfrutado de nuestros servicios, en Twentytu Hostel nos gusta crear un ambiente cercano y acogedor.Volved cuando queráis, ¡Twentytú es vuestra casa!

8/10 (良い)

Noelia

2022 年 10 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 10 月 26 日)
¡Muchas gracias por tu puntuación, Noelia! Esperamos que hayáis tenido una buena estancia con nosotros y que hayáis disfrutado de nuestros servicios.Volved cuando queráis, Twentytú es vuestra casa ;)

8/10 (良い)

asia

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Personale molto carino
2022 年 9 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 10 月 4 日)
Hello, thank you very much for your comment! We're glad you had a good experience with us, we hope you enjoyed your experience in Twentytú Hostel.Hope to see you again soon, Twentytú is your home ;)

2/10 (非常に不満)

flako

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I wouldn't not recommend to anyone. This was the worst night I have in a hotel for me and my family. Let's begin. First you get to the hotel room go to the restroom and the trash can completed full of garbage and not clean. Listen to this. You have to make your own bed because is just a mattress and just be informed you want to take a shower you have to rent the towel. Yes rent a towel? Are you serious . Yes that's the way this hotel work. No Soap no towel "YOU HAVE TO BUY EVERYTHING. It wasn't cheap . It cost me more than 400 Euro for two closet sized rooms. One night and really far away from airport.Let's Continue. They claim eco-friendly because they said they put new UV filter. None of the rooms you can't feel the AC. No microwave or TV in the rooms. All the noise from the outside you can hear it. They claim have free internet but i wasn't able to connect to the internet.Rooms extremely narrow no place to put your stuff. If you want to ruin your vacation go this place and you will see what I said here.
2022 年 9 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 10 月 4 日)
Hello! We regret you have this opinion about us, we think this doesn't represent us, we have been working for 10 years to offer the best services to our guests.The first thing you have to know is that Twentytú is a Hostel, we aren't a Hotel, so we offer the services included in this kind of accommodation. In Hostels the towels and the soaps aren't included, but you can buy it in our 24hour reception. The same thing happens with the bed service, in Hostels the guests have to make their own bed.In Twentytú our rooms are thought only to sleep and to take a shower, because we have big common areas to enjoy with your friends or family. The quadruple rooms don't include television, because we've it in the chill out common area, and you can use microwave in the kitchen. All of this information is included in our Expedia profile, we don't understand your complaint about all these aspects, all this is explained and shown in pictures.We're classified as a eco and sustainable Hostel because we've installed high technology and we make a lot of actions to protect the environment. About the ultraviolet filter, it's a sanitization air conditioning system which eliminates bacterias and virus and the only way to see it is to turn off the lights in the room, you'll see a purple light coming out of the air conditioner, you can't hear it, it's a filter, it doesn't make any noise.The quadruple room's price was 160/night but you'll book it through an intermediary, Expedia, and for this there is an additional cost. However, it's high season in Barcelona, one of the most important cities in Europe, so the prices are higherWe don't understand why you found the room with full of rubbish, our cleaning team is working every day to keep everything clean and tidy.About the noises, in Twentytú Hostel we try to create the best atmosphere and to be in silence, we receive a lot of kind of travellers from around the world, but sometimes it's impossible to control all of them. The last thing, we're located close to the city center, close to the beach and close to Sagrada Familia, so it's impossible to be close to the airport because it isn't in the Barcelona city, it's outside.We hope next time you'll see us in another way ;)

4/10 (不満)

Ernesto

2022 年 9 月に 3 泊滞在
Equipo Twentytúからの返信 (投稿日 : 2022 年 9 月 15 日)
Hola Ernesto, lamentamos tu baja puntuación, en Twentytú siempre intentamos dar lo mejor de nosotros para ofrecer los mejores servicios a nuestros huéspedes.Esperamos que la próxima vez nos puedas ver con otros ojos ;)

10/10 (非常に良い)

Vittoria

2022 年 9 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 9 月 16 日)
Thank you very much for your punctuation, Vittoria!We hope you enjoyed your stay in Twentytú Hostel.Com back soon ;)

10/10 (非常に良い)

Jean Marie

2022 年 8 月に 1 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 8 月 24 日)
Hello Jean Marie, thank you very mcuh for your punctuation! We hope you had a good stay in Twentytú Hostel and you enjoyed your holidays ;)

10/10 (非常に良い)

Giovani

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super recomendo
Ótima localização, fácil acesso a metro , limpeza impecável, e ambiente comum muito bem organizado e limpo.
2022 年 8 月に 2 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 8 月 24 日)
Hello Giovanni, thank you very much for your comment! We're glad you enjoyed your experience in Twentytú Hostel, we're always making or best to offer the best services.Come back soon, Twentytú is your home ;)

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度
気になった点 : 客室の快適度
Hostel conditions; hotel prices. Not best location
Very nice front desk staff. Helpful. Always available. 24/7. Many places on hotels.com as hotel options had limited check-in hours and didn’t have 24-7 staff. We needed flexibility. The area has lots of sites under construction and there was a lot of dust blowing sometimes which actually caused an eye issue for one of us. You can walk from here during the day but the streets are very empty and many buildings seem always shuttered or are shuttered with graffitied shutters down weekends or after hours. It’s not a vibrant restaurant social area so be careful and walk with someone. We felt better taking taxis after dusk. on weekends and after business hours as b Very expensive. €200+ for a 4 bunk family room per night (it was busy tourist season so it’s cheaper other times). They try to get extra money off you at any excuse. €4 per little towel; €6 per bag to hold a bag overnight; €1.30 in vending machine for water that’s €1 in machines elsewhere. No shampoo. Broken furniture. No coffee tea for sale or available except they can sell it to you during breakfast hours for €1.70. Big fridge in shared kitchen was not keeping food cold. Fridge wasn’t available for 12+ hours another day. The reason we had booked this place was for kitchen access as a family member has allergies and needed fridge access for special food.
2022 年 8 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2022 年 8 月 25 日)
Hello, thank you for your comment about our staff, in Twentytú Hostel we work hard everyday to make our guests feel at home. About the constructions, we're located in 22@ district, the technological area in Barcelona which is growing up everyday to be better, but we can't do anything about it, it's an external issue. this area is characterized by large companies, but there are restaurants and a shopping mall nearby. It's a very safe area and very close to city center.About the prices, now it's summer time and high season in Barcelona and all the prices are very high in everywhere. In addition, Barcelona is one of the most popular cities in Europe, so prices depend on the demand.Twentytú is classified as a Hostel, we aren't a Hotel, so we offer the services included in this kind of accommodation. So, towels and amenities are not included in the hostels services, but you can buy it for a good prices in our 24 hour reception. Also, not all the Hostels have a coffee machines during all day. Normally, you have to pay for the lockers in everywhere, but our lockers service it's free during the day. Only if you have to keep the luggage more than one day the price is 6. but we consider this is normal and very common.The vending machine that we have offers the standard prices established by the machine company, which are the same at the national level.If you consider that there're some furniture broken, we are 24 hours in reception to help you in everything you need, our maintenance team are working everyday to keep everything in good condition.About the fridge, we apologize for those 12 hours that we could not use it, but we consider it necessary for a good maintenance of the refrigerator. However, it cools perfectly, we don't understand your comment that it doesn't cool.We hope next time you'll see us in a different way ;)Twentytú Team

10/10 (非常に良い)

Julio

2022 年 8 月に 3 泊滞在
Twentytú Teamからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you for your puntuation, come back soon ;)