Reception

Reviews of Thomas Bangkok Hotel

3 out of 5
Thomas Bangkok Hotel
Phaya Thai Rd,, Bangkok

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 4 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Oskar

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
very poor service
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint 1-night romantic get-away
This was a good place to stay in terms of location. The bed was also comfortable. Overall we enjoyed our stay. (We only stayed one night in transit.) There were some things that got on our nerves: #1 the breakfast buffet music was so loud, and it was a mixture of hard rock and teeny popper music. I felt like I was eating breakfast in Highschool Musical. #2 the wifi kept cutting out. Just for normal browsing it was fine. But my husband needed to do live video conference calls for work, and every 10-15 minutes it would completely cut out and he'd be dropped from the call. #3 many of the outlets didn't work. Both electric and USB. They need to do a sweep through of the hotel to check all outlets and lightbulbs. #4 the mini fridge was so loud at night, we had to turn it off. Pros: #1 excellent location. Only a few minutes walk from the BTS. #2 manager on duty was very kind, and although very busy, he was always seemed to be around. #3 the place is quaint, like something out of a romantic movie. There were Chinese people everywhere doing photoshoots. So I'm giving it a 5-stars in the review... But just be aware that it's not a 5-star hotel. They just need to do better. But it was good value for money and majority of people would probably be 100% happy with their stay. 👍
Stayed 1 night in Feb 2024

8/10 Good

Jolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right beside Phaya Thai BTS and the Airport rail link. It has 711, Café Amazon, KFC and Factory Coffee near the hotel. Room is very clean and cosy. Toiletries are provided, hair dryer too. I love that it provides liquid-based hand wash rather than soap. The bathtub size is enough for a plus size me, you can purchase the bath bomb in the lobby. The only negative about this hotel is that the room walls are thin. I can hear the door open and close sound in the morning.
Stayed 4 nights in Jan 2024

8/10 Good

Khar Yan

Liked: Staff & service
The hotel is near to the bts station which ease for travellers.
Stayed 3 nights in Aug 2023

6/10 Okay

Pui

Traveled with partner
same breakfast menu for everyday.... boring
Stayed 3 nights in Aug 2023

8/10 Good

Wei Zhen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Annette

Stayed 1 night in Feb 2024

8/10 Good

Chisato

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

6/10 Okay

Man Ki

Liked: Staff & service
打咭可以,住宿一般
位置方便,大堂打咭位置很多,房間整潔,但浴室清潔一般,因淋浴位置周邊有水垢及發霉,並且去水位置有少許渠味發出
Stayed 4 nights in Jan 2024

6/10 Okay

LI-HAN

Traveled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
客房清潔需要加強,入住時冰箱有上一組旅客留下吃過的食物飲料,淋浴空間地板有沒沖洗乾淨的沐浴乳,讓我的小孩滑倒。 飯店吸煙區很漂亮。 飯點地點離機場捷運站很近,適合離開曼谷前一天的住宿。
Stayed 1 night in May 2023