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Reviews of Royal Benja Hotel

4 out of 5
Royal Benja Hotel
39 Sukhumvit Road (Soi 5), Bangkok

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 70 reviews" "
Rating 8 - Good. 35 out of 70 reviews" "
Rating 6 - Okay. 18 out of 70 reviews" "
Rating 4 - Poor. 8 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanne, Tallebudgera Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a classic. Beautifully art deco and old world charm. Huge bath and large rooms reflecting in an era of style.
Stayed 21 nights in Oct 2023
Response from Guest Relations on Nov 20, 2023
Thank you for your kind review. We hope to have a chance of welcoming you back!

8/10 Good

Anita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great price with breakfast included it is a little older but clean and it has 31 floors so you get a great view. Good pool area. Would definitely stay again.
Stayed 2 nights in Apr 2023
Response from Guest Relations on May 15, 2023
Thank you very much for your kind review. It's great to hear that you had a great stay with the clear city view of the Grand Deluxe Room. We hope to have a chance of welcoming you back to Royal Benja Hotel again!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay at the Royal Benji
My husband and I alway stay at the Royal Benji when in Bangkok. It is in a safe neighborhood, friendly and caring staff, clean rooms, the best location, close to public transportation since we do not rent a car while here. This is our 10 year staying at this hotel.Nice pool and weight room.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

thomas

Just Ok
Dated Hoel. Air conditioning weak. Better values for the price in Bangkok. Close to everything in Sukhumvit
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Faiz

Liked: Cleanliness, staff & service, room comfort
Nice and affordable

2/10 Terrible

jan , Toronyo, Canada

Disliked: Staff & service
Ok, hotel in ok loxation. I arrived in hotel at
1- I arrived in hotel at 2 am december 31. They did not have room for for my. My reservation sheet was there I had to wait till 6am till the guest leave and prepare the room for me. 2- In the night of December 31 I had my supplier for only few minutes visit that I had to sign My order with and depost $1,500.00 for my order. The supplier did not want to take money in loby or public place because it was night and he did not feel safe. So, I invited tge client in my toom, for 10 to 20 minutes. The hotel management charged me 800Thi currency for that. That was discusting treatment. I want my first night charge and this 800 Thai Baht to be refunded by Expedia. As a person and guest I could not argue mire them. Jan Alami
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place
When we went to check in we were ignored for about ten minutes while front desk personnel were checking their phones. When we were finally spoken to, the front desk lady just...walked away! Eventually someone spoke to us and said there were no rooms available. Looking around the lobby I noticed a number of prostitutes. I understand this is Thailand but that's just unacceptable.
Stayed 3 nights in Dec 2017

4/10 Poor

Dm Zed, Caliornia . USA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
So so accomodotarions
The Hotel was just adequate. I was not fond of the neighborhood and the hotel needed an upgrade. The bathroom smelled a little moldy - The international breakfast was very adequate compared to the other hotels I stayed in , fortunately I was only there for one night. Sorry, I don't normally focus on the negative but there was too many cons to ignore
Stayed 1 night in Nov 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Enjoyed staying here. Quickest check in ever- No fuss. Bedding was perfect, so comfortable. Amazing view from room. Breakfast was very good. My tour company forgot to pick me up, so when I rang them my limited Thai language wasn't enough to communicate properly. The counter staff were great. Sorted it out promptly. Only negative is the pool and its area. Needs a Reno badly. Hotel decor is dated but I don't mind. Overall I was very pleased.

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and Helpful Staff

8/10 Good

abdulla

Disliked: Staff & service, property conditions & facilities
Convienient
Not the best hotel since it is quite old but still exceptable putting in mind the location and price and the management as well

8/10 Good

Sumit , n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
If you are shopper great location, nice and friendly staff. Close to everything shops, street markets at night. McDonalds is end of the street. Sightseen desk is in the hotel too.

6/10 Okay

fish, sf

Liked: Cleanliness, staff & service, room comfort
Good location but kind of outdated.
Even though it is located in the hear of soi5 it is quite. It seems the hotel is managed traditionally , the over all look of the interor of the hotel is outdated. Also the brake fast menu is the same every day .

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Nava Bharath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unclean, dirty and one of worst hotels.
This has been the worst stay in Thailand hotels so far. I have always booked through hotels.com and went with the ratings but the hotel was in very bad condition. The corridors floors smelled of rotten stuff and cigarettes and the room too. The Receptionist was a grumpy lady with no etiquettes to speak to guests. The locality was cheap unlike other lanes which I only discovered during my morning tours pick ups. Though the hotel boasts of so many things all facilities are degraded and this hotel requires a major renovation in terms of cleanliness. The towels and toiletries are very dirty. Overall one can pay 10$ here maximum. It's not a good choice to stay here when there are such beautiful hotels elsewhere in Bangkok city.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
The woman who checked me in was in a bad mood. Although she wasn't rude, she wasn't very pleasant and THAT becomes my first impression. I stayed for the convenience of being near the hospital. I would recommend it only for that reason. Not a terrible place but there are way better places for the same price. Breakfast was edible but not great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitors not welcome
Additional charge for visitor/guest 800 THB is too much while the room can accommodate extra guest for the night or just few hours. Most hotels don't charge that (penalty). Weather is a call girl or a local friend. Wifi too congested & too many drop outs. No facility for making tea or Cofee in the room except for a kettle only.

8/10 Good

Verified traveler

Liked: Property conditions & facilities

8/10 Good

gerry, london

Liked: Cleanliness, staff & service, room comfort
Good value. Great size rooms clean and safe.

8/10 Good

PepperHead, Austin, TX

Liked: Cleanliness, staff & service, room comfort
Comfortable hotel at a reasonable price
An aging hotel but still pretty decent accommodations for the price. The part of Sukhumvit where the hotel is situated has gone downhill in recent years, unfortunately, but nonetheless the location is about convenience and the hotel is comfortable and reasonably priced for that location. We had a great view of BKK.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bigger room comparing with other hotels in town. Convenience to find the hotel. The hotel near 7/11 and foodland, also McDonalds, Starbucks and so on which able to walk about 3-5mins from the hotel. Even though the hotel quiet old but the room is still nice for me.
Response from Sales Team on Sep 1, 2016
Dear Mr. Anonymous, Thank you for your review. We appreciate that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel.

8/10 Good

David, Kabinburi Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doctors visit
I have used this hotel for many years. Staff is great.

8/10 Good

Nadine, Saskatoon Canada

Liked: Staff & service
Good value for your dollar
Good value for your dollar close to a large major shopping centre also nice and close to the Bangkok Train Systems (BTS)

8/10 Good

Ajaz

Liked: Staff & service, room comfort
Location is good but room inside no Wifi & No Iron

10/10 Excellent

David John, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good,and excellent breakfast
Dear David, Thank you for your interested at Royal Benja Hotel. We look forward to hearing to see you again. Thanks and best regards,

6/10 Okay

Verified traveler

Liked: Staff & service
Generally not too bad although everything had to be paid for ie. Wifi sauna etc Little tip use username: function and password: function for free wifi

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022
Response from Pathakorn on Dec 23, 2022
Thanks

4/10 Poor

Verified traveler

Disliked: Amenities
Stayed 3 nights in Feb 2020

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2019

8/10 Good

mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent hotel
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities
Es ist ein gutes und preiswertes Hotel, Nähe Sukhumvit. Es ist allerdings ein wenig abgewohnt. Das Personal ist ebenso wie das Frühstück ausgezeichnet.
Stayed 4 nights in Apr 2019

8/10 Good

Roman

Liked: Cleanliness, staff & service, room comfort
first trip Thailand
Hotel je dobře umístěn v blízkosti stanice metra NANA. V hotelu jsem po několikáté. Je dobré, že hotel nabízí za stejnou cenu prodloužený check out, to je vhodné hlavně při odletech z Asie. Hotel již má své nejlepší léta zasebou, ale všiml jsme si, že probíhají rekonstrukce pokojů. Výhoda hotelu je výhled z pokojů na město. To ocení ti, co jsou v Bangkoku poprvé. Pokoje jsou prostorné a většinou obsahují dvě postele velikosti king. Pokoje jsou čisté. Nevýhoda, že nejsou trezory na pokojích. Trezory jsou na recepci. Cennosti nikdy nenechávat volně na pokojích! Snídaně jsou dobré, spíše zaměřené na asijské hosty. Hotelový bazén je slušný s lehce slanou vodou. WIFI je rychlé a dostupné v celém hotelu. Poblíž hotelu je arabské čtvrť, kde oceníte dobré kurzy za směnu. Také jsou zde dobré arabské restaurace. Okolí je bezpečné a na Bangkok klidné. V dochozí vzdálenosti jsou zábavní místa NANA a SOI COWBOY. Blízko obchodní dům Terminal 21 kde je pobočka singapurské restaurace Hawker Chan. Royal Benja Hotel nabízí ubytování za příznivou cenu
Stayed 1 night in Jan 2019
Response from Sales Dept. on Feb 6, 2019
Dear Mr. Roman, Greeting from Royal Benja Hotel,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and We are looking forward to having you again as a guest in our hotel.

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service
Had some kinds of bugs in my room. Even when they offered to change my room the new room had them too. Not so friendly in the reception.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Wat verouderd maar word genenoveerd
Lekker dicht op het centrum en een zeer uitgebreid en goed ontbijt
Stayed 5 nights in May 2018

8/10 Good

Sengin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
로얄벤자 호텔 이용 후기
태국 갈 때 자주 이용 호텔입니다 한인 타운 가기 편하고 지하철 이용 도 용이하고 아침 조식이 좋고 등등 방이 넓고 나에겐 좋습니다 ㅎㅎㅎ

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Pas de commentaires
Hôtel que nous avons fréquenté plusieurs fois.environnement ....se détériore.tres fréquenté par des asiatiques ,très bruillants,laissant les poubelles de denrées qu ils consommes ,devant la porte des chambres ,piscine pas bien entretenue...dommage .un point positif,la rénovation des chambres

6/10 Okay

Mai

Liked: Cleanliness, room comfort
Disliked: Staff & service
Okay, but overrated for the run down rooms.
The service on arrival was awful. It took me nearly 1 hour to be checked in because it took to long time do to the checking in for the staff. The room look nicer om the picture than it was, at least on the 15th floor. It was a bit run down. Big room and bathroom. The cleaning guy at the 15th floor was fantastic! I have never seen anybody clean so GOOD as he did in all the hotel I have stayed in Thailand! He should be the Manager of the cleaning staff at this hotel or other hotels in Thailand! He should get a paid raise!!! Really nice and service minded guy!!! The breakfast was ok but not a wow factor. Great location to Nana station and to restaurants and bars at the same time as it is quiet.
Stayed 3 nights in Dec 2017

6/10 Okay

ゆ～坊, 関西

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8/10 Good

Herve

Liked: Cleanliness, room comfort
sejour sans probleme au royal benja
sejour conforme à nos attentes nous connaissions l'hotel par rapport au séjour precedent : le wifi est maintenant dispo dans les chambres mais fonctionnement et débit très moyen De plus en plus de clientèle asiatique dans l'hotel parfois très bruyante au PDJ

6/10 Okay

Verified traveler

Liked: Cleanliness
Wir waren nur eine Nacht im Hotel bevor wir am Folgetag nach Deutschland zurückgereist sind. Ich habe dafür das Hotel schon mehrfach gewählt, weil es zentral und trotzdem ruhig gelegen ist. Auch die Anreise zum Flughafen beträgt max. einer Stunde .