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Reviews of Holiday Inn Express & Suites Bakersfield Airport, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Bakersfield Airport, an IHG Hotel
19480 Quinn Road, Bakersfield, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1005 reviews" "
Rating 8 - Good. 244 out of 1005 reviews" "
Rating 6 - Okay. 62 out of 1005 reviews" "
Rating 4 - Poor. 30 out of 1005 reviews" "
Rating 2 - Terrible. 42 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

EYAL, Natick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and accommodating hotel. Staff welcoming. Breakfast was more than decent.
Stayed 1 night in Jun 2024

10/10 Excellent

Marcia

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Helpful staff
Stayed 3 nights in Jun 2024

10/10 Excellent

Scotty

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wiped out by a large crew of Belfor workers and other guests did not get much of a breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

candy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, very nice check in, breakfast was great
Stayed 1 night in May 2024

8/10 Good

Bradley

Liked: Staff & service, property conditions & facilities
clean, comfortable
Stayed 1 night in Jun 2024

8/10 Good

Nishant, FREMONT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was well maintained and cean.
Stayed 1 night in Jun 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Tomoyuki

We probably need more laundry machine.
Stayed 1 night in May 2024

10/10 Excellent

William

Liked: Amenities, property conditions & facilities
Just a really nice clean and very convenient place to stay. Walking distance to dining and safe
Stayed 2 nights in May 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I expect from Holiday Inn. Clean large room with all necesssary facilities.
Stayed 1 night in Jun 2024

6/10 Okay

Danny

Stayed 1 night in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very great stay and the staff was very helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff excellent value clean
Stayed 1 night in May 2024

8/10 Good

Esteban

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the rooms ,and the breakfast,very good service💯👍
Stayed 1 night in May 2024

10/10 Excellent

Victor, Garner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Sachin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not good , we found small bugs in bathroom and near entrance door. Breakfast was not fresh.No vegetarian options,
Stayed 1 night in May 2024

8/10 Good

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy bed, plenty of food options close by
Stayed 1 night in Apr 2024

10/10 Excellent

Deorndranetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

MANISH

Stayed 1 night in Apr 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fabulous! I stay here every time I’m in town! They are the best!!
Stayed 5 nights in Apr 2024

2/10 Terrible

Robert

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
there were a lot of bugs in the bathroom when I woke up in the middle of the night. I talked to the manager and she said they are aware because of their area. They did offer if I want to transfer to a new room but it was just so inconvenience for us.
Stayed 1 night in Apr 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to locations we wanted to get to
Stayed 1 night in Apr 2024

2/10 Terrible

Amalia

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jae

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Switched new room due to the lot of bugs Even new room found a spider in the restroom I do not want to stay this hotel anymore Bad experienced
Stayed 2 nights in Apr 2024

2/10 Terrible

Balachandar

Disliked: Cleanliness, staff & service, property conditions & facilities
Worst
Stayed 1 night in Apr 2024

10/10 Excellent

Larry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here a number of times and enjoyed it and is convenient for us
Stayed 2 nights in Apr 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ii was very convenient
Stayed 1 night in Mar 2024

10/10 Excellent

jamaliah

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the highway. Very convenient and well lit parking lot.
Stayed 1 night in Mar 2024

10/10 Excellent

Miguelina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Olivia

Liked: Amenities, property conditions & facilities
Very clean
Stayed 1 night in Mar 2024

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Holiday Inn. Near the airport but not noisy. Plenty of shopping nearby
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Decent stay at Holiday Inn
It was a decent, comfortable stay, met the expextations for the price paid. Complementary breakfast was a nice addition besides also having free parking at the hotel. The room was spacious and had plenty of space not only for tbe luggages but also for just staying in.
Stayed 1 night in Mar 2024

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check In awesome
Stayed 1 night in Mar 2024

10/10 Excellent

ERICKA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great
Stayed 2 nights in Feb 2024

10/10 Excellent

Maria I

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

James

Stayed 4 nights in Feb 2024

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

ISABEL, Lancaster

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Yoshihikko

Stayed 1 night in Feb 2024

8/10 Good

Amy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

2/10 Terrible

Paul

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Poor customer service. Average hotel.
Worst check in experience I have ever had. The front desk lady put up a sign and sat 10 feet away behind a wall while multiple customers waited for her to take a break. She acted like we were crazy to be upset that we were being ignored by her. No apology what so ever, she just acted as if nothing had happened at all. Really rude and not at all what I would expect from a hotel like this.
Stayed 1 night in Feb 2024

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reasonably priced
Stayed 1 night in Feb 2024

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Wade

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice area around the motel was nice it’s just the fields need a little cleanup which is not I HG property
Stayed 2 nights in Jan 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

fabiola

Stayed 2 nights in Jan 2024

4/10 Poor

James

Disliked: Property conditions & facilities, room comfort
Heater in room does not work
The worst thing in the room is the wall thermostat DOES NOT WORK!!! When it is OFF, the heater continues on, not stop at all, and if you change the temperature up or down, the heater does not do so. Complained to office, cannot fix problem. Did not get a room. Just unplug stupid heater to turn off.
Stayed 1 night in Jan 2024