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Reviews of Caesars Atlantic City Resort & Casino

4 out of 5
Caesars Atlantic City Resort & Casino
2100 Pacific Ave, Atlantic City, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 717 out of 1649 reviews" "
Rating 8 - Good. 381 out of 1649 reviews" "
Rating 6 - Okay. 228 out of 1649 reviews" "
Rating 4 - Poor. 162 out of 1649 reviews" "
Rating 2 - Terrible. 161 out of 1649 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Voua

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2024

6/10 Okay

Dwight

Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
This could have been a wonderful overall experience. The room was ok but the min I stepped in the shower there was a used condom in the shower corner. We checked in on Sunday and out on Thursday and our room saw not one cleaning staff member. Because of this we were given a $25 gift certificate to use anywhere in the building. Not good enough! To top it off we were in forum tower south and we didn't even have a window! It was covered with a stick on covering. In my opinion just not good enough. The staff was friendly, the hotel beautiful but the stay could have been so much more with just a little bit extra.
Stayed 4 nights in May 2024
Response from Angel on May 23, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service
Convenient for Hell’s Kitchen
Stayed 1 night in Mar 2024
Response from Angel on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

gilda

Very clean
Stayed 2 nights in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to park and get to the room.
Stayed 1 night in May 2024
Response from Rob on May 23, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Tyrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Sarah, Farmington

Liked: Cleanliness, staff & service, amenities
Staff was friendly and lots of security so I felt safe. Only thing was not good eating places…so many closed or boarded up places.
Stayed 2 nights in May 2024
Response from Angel on May 22, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All in one resort
Stayed 1 night in May 2024
Response from Rob on May 22, 2024
Great feedback! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Niravkumar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort and Amazing experience staying 1 night, we will definitely visit again for longer staycation! I would definitely recommend.
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

4/10 Poor

Reda, Arlington

Disliked: Staff & service
Stayed 1 night in May 2024
Response from Jasmine on May 22, 2024
Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Asa

Stayed 1 night in Mar 2024
Response from Jasmine on May 21, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Andrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centurion ocean view newly renovated room was great. We will come again
Stayed 1 night in May 2024
Response from Jasmine on May 21, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, solid restaurants, and good location for gambling.
Stayed 1 night in May 2024
Response from customer relations on May 20, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

Yuri

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that staff is willing to help at all time. I did not like the checking in was horrible, long waiting and gave us a smoking allowed room, we do not smoke.
Stayed 2 nights in May 2024
Response from customer relations on May 20, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

2/10 Terrible

Carly

Traveled with group, Traveled with partner
Disliked: Staff & service, amenities
The manager told me that Expedia is a scam and never to book through Expedia.
Stayed 2 nights in May 2024
Response from Rob on May 19, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caesars is one of my favorite hotels in Atlantic City. Great location good amenities clean rooms if Atlantic City finally goes non-smoking it would be great.
Stayed 2 nights in Mar 2024
Response from customer relations on May 19, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

6/10 Okay

Fabian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurants in the hotel is not good
Stayed 1 night in May 2024
Response from customer relations on May 19, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from customer relations on May 20, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Joseph Randy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2024
Response from Jasmine on May 19, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Jasmine on May 19, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Paulette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Nobu is fantastic. We will certainly be back!
Stayed 2 nights in May 2024
Response from Jasmine on May 21, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

2/10 Terrible

Seeta

Didn’t get to check in had to cancel my trip
Stayed 1 night in May 2024
Response from Rob on May 16, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

8/10 Good

Karina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean but didn't have great rated restaurants. Area off the hotel felt very unsafe!
Stayed 1 night in May 2024
Response from Rob on May 16, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

Na'Lon

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The rooms were beautiful!! Quiet & comfortable. We just thought the room would have microwaves ! But we really enjoyed our stay !!!
Stayed 1 night in May 2024
Response from customer relations on May 15, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

10/10 Excellent

Pallavi

Website says wheelchairs available but they are actually scooters , not helpful for me
Stayed 1 night in May 2024
Response from Rob on May 16, 2024
Hello, thank you for taking the time to leave us a review. We look forward to seeing you again soon! Thank you.

10/10 Excellent

nadeem

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff amazing
Stayed 2 nights in May 2024
Response from Angel on May 15, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Jogie Ruth

Everything is excellent except front desk doesn’t answer calls.
Stayed 1 night in May 2024
Response from Angel on May 15, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Jelissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was clean, quiet and close to a lot of convenient places. Will definitely be back!
Stayed 1 night in May 2024
Response from Angel on May 15, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking and check-in were quick and convenient. The staff and services were great. We had a wonderful stay!
Stayed 2 nights in May 2024
Response from Angel on May 15, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

8/10 Good

Calen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for the night and selected non smoking. When I checked in they gave the room away. As a courtesy they upgraded us to a suite but still smoking. For that I gave them 4 stars. If you pay for a room you should get that room.
Stayed 1 night in May 2024
Response from Angel on May 15, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

2/10 Terrible

Jessica

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from Angel on May 15, 2024
Our apologies for your poor experience. I will be sharing your score with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

6/10 Okay

Kaberah

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
My main concern was all my towels was dirty as well as the sheets. Staff didn’t do a good job cleaning my room
Stayed 2 nights in May 2024
Response from customer relations on May 14, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of things to do and a staff member was always available and ready to help.
Stayed 1 night in Feb 2024
Response from Jasmine on May 14, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really nice
Stayed 2 nights in May 2024
Response from Jasmine on May 14, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

4/10 Poor

Maria

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't expect much, but I at least hoped for average service. Unfortunately, the hotel fell short of even that low bar. Disappointing stay due to subpar customer service and cleanliness. Upon arrival, the front desk agent was not welcoming at all. A simple smile would have made the interaction better.our rooms were inconveniently located far apart, and when I called to request a room change or shorter route, the agent was unhelpful and unaccommodating. Despite my request to check availability and potentially switch rooms, I was told to come downstairs to the front desk - a significant hurdle given my grandmother's mobility issues with her wheelchair. As a former hotel agent and current manager, I expected more proactive problem-solving and empathy from the staff. Instead, we decided not to bother. Furthermore, the room's cleanliness was unacceptable. The toilet seat had dried urine on it, and the area behind the nightstand was not vacuumed. As a former housekeeping manager, I know that attention to detail and thorough cleaning are essential. It's disappointing that this hotel fell short of these basic standards. Overall, this experience left a sour taste, and I would hesitate to return or recommend this hotel to others.
Stayed 1 night in May 2024
Response from Jasmine on May 13, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us. Our apologies for your poor experience. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and statues
Stayed 1 night in May 2024
Response from Jasmine on May 14, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from customer relations on May 13, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

8/10 Good

Tatiana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean place, would stay here again when in a concert
Stayed 1 night in May 2024
Response from Jasmine on May 12, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

8/10 Good

Alejandro

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Rob on May 13, 2024
Great score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience
Stayed 1 night in Apr 2024
Response from Jasmine on May 11, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was awesome!!!
Stayed 1 night in May 2024
Response from Jasmine on May 11, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Gina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My daughters and I had a great time. Rooms recently renovated. Beautiful showers. Great casino!!!
Stayed 1 night in May 2024
Response from Angel on May 23, 2024
Hello, thank you for taking the time to leave us a review. We are happy to see that you enjoyed your visit and look forward to seeing you again soon! Thank you.

2/10 Terrible

kevin

Traveled with partner
Disliked: Staff & service, amenities
Well signing in was a hassle the front desk gave us the wrong room number than gave us a room i dodnt ask for horroble necer again
Stayed 1 night in May 2024
Response from Jasmine on May 11, 2024
Thank you for the valuable feedback. I will be sharing your comments with my team to ensure that we make the appropriate changes in the future. We appreciate your review, and we hope you have a fantastic week!

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 1 night in May 2024
Response from customer relations on May 9, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

2/10 Terrible

MEGUMI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
too old facility, insufficient amenity goods for 3 guests and so on.
Stayed 1 night in May 2024
Response from customer relations on May 8, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.

6/10 Okay

Peter

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Bathroom don’t clean behind door or grout was dirty as well. didn’t vacuum till check out
Stayed 2 nights in May 2024
Response from Jasmine on May 8, 2024
Thank you for bringing your concerns to our attention. We are concerned that your overall expectations were not met and are deeply sorry that you were disappointed with your experience. We will consider your feedback and make the adjustments needed.

10/10 Excellent

Gaudi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. I got a smoking room and I was very impressed that it didn’t smell like cigarettes. Will be there again soon.
Stayed 1 night in May 2024
Response from Jasmine on May 7, 2024
Amazing score! We are delighted that you had such a fantastic experience with us. We look forward to hosting you again soon!

10/10 Excellent

Aaron, Mililani

Liked: Cleanliness, staff & service
Great accommodations
Stayed 1 night in May 2024
Response from customer relations on May 7, 2024
Thanks so much for the great review of your stay and for mentioning how much you enjoyed your experience! We are pleased you found everything to your liking and hope to welcome you back soon!

6/10 Okay

Alketa

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from customer relations on May 6, 2024
It's never easy reading how we did not live up to expectations. But we appreciate the time you've taken to let us know. We take it all in and discuss what we can do to satisfy all who come to stay with us.