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Reviews of Courtyard by Marriott Atlanta Alpharetta/Avalon Area

3 out of 5
Courtyard by Marriott Atlanta Alpharetta/Avalon Area
11700 Amber Park Drive, Alpharetta, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 214 out of 268 reviews" "
Rating 8 - Good. 35 out of 268 reviews" "
Rating 6 - Okay. 8 out of 268 reviews" "
Rating 4 - Poor. 5 out of 268 reviews" "
Rating 2 - Terrible. 6 out of 268 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Torian, Mableton

Stayed 1 night in Apr 2024

8/10 Good

Sonal

Business traveler
Liked: Cleanliness, staff & service, amenities
good
Stayed 1 night in Feb 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Han

Stayed 1 night in Jan 2024

10/10 Excellent

Johnathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feels like home
Great staff, very clean, felt like a 2nd home for the week.
Stayed 5 nights in Jan 2024

10/10 Excellent

Veron, Stockbridge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanand convenient withing walking distance to shopping and dinning.. There is also an evening bar available and a starbucks. My only negative is paying for parking $14 per night
Stayed 1 night in Jan 2024

4/10 Poor

alfredo

Traveled with family
Disliked: Cleanliness
Don’t cleaner my room in the day we stay
Stayed 3 nights in Jan 2024

8/10 Good

Arleene

Stayed 4 nights in Dec 2023

4/10 Poor

Kelly

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Melissa, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Jonathan Jiles on Oct 25, 2023
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Staff were all warm and accommodating. Room was spacious and very clean. Shower was fantastic. We have stayed before while visiting family and will stay again!
Stayed 2 nights in Oct 2023
Response from Jonathan Jiles on Oct 17, 2023
Dear Pamela,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

ARLENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Jonathan JIles on Oct 17, 2023
Dear Arlene,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't Ask for a better stay!!!!
No Complaints!!!!
Stayed 1 night in Sep 2023
Response from Jonathan Jiles on Oct 3, 2023
Dear JerryOn behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Timothy, SPRINGFIELD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtyard by Marriott Atlanta Alpharetta/Avalon Area was very warm and welcoming. Beautiful location. Easy parking. Very quiet. Full bar, Starbucks, convenience store. 20 minutes from Downtown Atlanta. I would definitely stay there again.
Stayed 4 nights in Sep 2023

10/10 Excellent

JEANNETTE

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness is VERY important to me and the room was exceptional and so was the hotel lobby, hallways and even outside before we entered. The beds were sooooo comfortable. When we needed anything and called down to front desk, it was delivered promptly. This is one of the best hotel experiences my family and I have had in a long time.
Stayed 3 nights in Sep 2023
Response from Jonathan Jiles on Sep 7, 2023
Dear Jeannette,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jonathan Jiles on Sep 7, 2023
Hello,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Huilin

Stayed 1 night in Aug 2023

8/10 Good

Hilde

Liked: Cleanliness, property conditions & facilities
Great location!
Stayed 2 nights in Jul 2023
Response from Jonathan Jiles on Aug 3, 2023
Dear Hilde,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was attentive and friendly. Building seemed very new and clean
Stayed 1 night in Jul 2023
Response from Jonathan Jiles on Jul 27, 2023
Dear Keith,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jerry

Stayed 1 night in Jul 2023
Response from Jonathan Jiles on Jul 18, 2023
Dear Jerry,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!!!
It was an amazing experience; very kind staff, attentive and helpful. Would’ve loved to stay here longer but overall such a wonderful stay; also very clean.
Stayed 1 night in Jul 2023
Response from Jonathan Jiles on Jul 12, 2023
Dear Jennifer,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great. One complaint was the bartender. She wasn’t the friendliest and my mom inquired about ordering a drink and she barely looked up from her phone and didn’t seem enthused to get up and make her something.
Stayed 2 nights in Jun 2023
Response from Jonathan Jiles on Jul 2, 2023
Thank you for the feedback,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. I would like to apologize for the lack of enthusiasm you and your family experienced. This is not how we operate as a company. We hope to welcome you again soon.

10/10 Excellent

Patricia

Stayed 1 night in Jun 2023
Response from Jonathan Jiles on Jul 2, 2023
Dear Patricia,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Tonia

Stayed 1 night in Jun 2023
Response from Jonathan Jiles on Jul 27, 2023
Dear Tonia,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Lesley

Stayed 2 nights in May 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Highly recommend this hotel for a nice relaxing stay.
Stayed 2 nights in May 2023

10/10 Excellent

Melissa

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023
Response from Jonathan Jiles on May 20, 2023
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Vanessa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very courteous and facility appeared to be very clean.
Stayed 1 night in May 2023
Response from Jonathan Jiles on May 20, 2023
Dear Vanessa,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jamal

Great experience loved the hotel and staff. Wonderful area
Stayed 2 nights in May 2023
Response from Jonathan Jiles on May 14, 2023
Dear Jamal,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Jonathan Jiles on May 14, 2023
Dear Bob,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Rafael

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was exceptional!
Stayed 1 night in Apr 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay..
Stayed 2 nights in Apr 2023

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very clean and superb staff! Nice rooms and great location. Thank you!
Stayed 2 nights in Mar 2023

10/10 Excellent

waleska

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and beautiful room! Plenty of room to accommodate guest and bags.
Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Stayed 1 night in Mar 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable in a great location
Safe area near stores and amazing restaurants. You can walk across the street to Avalon. Quiet and always very clean.
Stayed 1 night in Mar 2023
Response from Jonathan Jiles on Mar 18, 2023
Dear Jessica,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t believe there was a 12.00 parking fee? A little bit ridiculous do not mind paying for valet but this was just to park in a open parking lot for the night.
Stayed 1 night in Mar 2023
Response from Jonathan Jiles on Mar 5, 2023
Hello Claudia,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

LaTonya, Roswell

Stayed 1 night in Feb 2023

6/10 Okay

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was a $12 charge for parking.
Stayed 1 night in Feb 2023
Response from Jonathan Jiles on Mar 5, 2023
Hello Dawn,Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Korey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Jonathan Jiles on Dec 29, 2022
Dear Korey,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Melissa

4/10 Poor

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The bathroom design was very modern and nice and the room was good sized
Response from Jonathan Jiles on Dec 29, 2022
Dear Anita,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

10/10 Excellent

Melissa

Stayed 1 night in Dec 2022
Response from Jonathan Jiles on Dec 30, 2022
Dear Melissa,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Good

Lindsey

Stayed 1 night in Dec 2022
Response from Jonathan Jiles on Dec 30, 2022
Dear Lindsey,On behalf of the entire hotel team, I want to thank you for sharing your experience .It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our amazing team, as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

adriana

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I like all about the property,but i dislike a lot about, dont clean the rooms.please change this form . Thank you

10/10 Excellent

Charles

Stayed 1 night in Nov 2022