Individually decorated, individually furnished, desk, iron/ironing board
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Reviews of Hotel Eastin Riverwalk

2 out of 5
Hotel Eastin Riverwalk
401 S 10th St, Atchison, KS

Reviews

5.6
Rating 10 - Excellent. 32 out of 189 reviews" "
Rating 8 - Good. 36 out of 189 reviews" "
Rating 6 - Okay. 30 out of 189 reviews" "
Rating 4 - Poor. 39 out of 189 reviews" "
Rating 2 - Terrible. 52 out of 189 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people quick check in and room is very neat and clean
Stayed 1 night in May 2024

2/10 Terrible

Grace

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were birds/mice in the walls that you could hear. Cigarette burns on the comforter of the bed, and a big burn hole on the side of the chair. The entire room also smelled really strongly of smoke and the room was not cleaned prior. We did not feel safe at all staying at this location so we quickly asked for a refund upon arrival and found another place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Jordon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Patrik

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really very nice and quiet area.bed is comfortable too and staff is very helpful
Stayed 1 night in Apr 2024

2/10 Terrible

Jacob

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Was not treated very kindly when I arrived early morning. I get its not ideal to show up at 3am, but if you say you have a 24 hour front desk, don't complain when you have to get up early. Get what you pay for. Nothing more than a quick place to lay your head.
Stayed 1 night in Apr 2024

4/10 Poor

Tabitha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Pauliza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Debbie on Mar 14, 2024
Thank you

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Debbie on Feb 26, 2024
Thank you Lexi

6/10 Okay

Chris

Stayed 1 night in Jan 2024
Response from Debbie on Mar 24, 2024
Thank you

8/10 Good

Patsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Debbie on Feb 26, 2024
Thank you so much

6/10 Okay

Margaret

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The owner over charged me when I checked in. It was only by $2 but still...he knew what he was doing. They never mop the floors. If you walk from the door to the bathroom it's a guarantee your socks will be black! Hotel is not badly priced through a third party sight but as a walk in you pay $20 more for a room that's never mopped!
Stayed 1 night in Dec 2023

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not recommend. I don’t take this lightly when I say do not stay here. The property is absolutely disgusting and they don’t have housekeeping. I stayed here one night and left and went to the Holiday Inn.
Stayed 4 nights in Nov 2023

2/10 Terrible

Joshua

Liked: Cleanliness
Disliked: Staff & service
Hotel Eastin was disappointing
The stay was disappointing. I went to the front desk at multiple hours of the day in the night and morning in which the door was locked. the shower was broken in my room. I managed to tell a man and room service worker and they said it would be fixed in an hour. it did not get fixed for the whole stay. there was no water fountains or vending machines for beverages.
Stayed 2 nights in Nov 2023

2/10 Terrible

tom

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down motel looks like temporary housing, absolute bare minimum. Photos are filtered. Towels are brown and 400 years old. Lighting is dim and in adequate. Electrical outlets look like a fire a hazard
Stayed 3 nights in Nov 2023

8/10 Good

Cheryl

Stayed 2 nights in Nov 2023
Response from Debbie on Nov 13, 2023
Thank you

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
this place is a flop house
Stayed 1 night in Aug 2023

6/10 Okay

Lateshia

Stayed 3 nights in Oct 2023

4/10 Poor

JC

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disinterested clerk, no customer service
Stayed 1 night in Sep 2023

2/10 Terrible

Kendra

Traveled with group
Disliked: Staff & service, property conditions & facilities
Looks are deceiving about this place. The room itself was clean. I will give them that. The entrance to your room is from the outside. They don’t disclose that from the pictures. There was obvious abandoned cars there and “other activities” going on. Not a safe place to stay. We left right away and went to another hotel.
Stayed 1 night in Sep 2023

4/10 Poor

Ashley, Aubrey

Disliked: Cleanliness, property conditions & facilities
This property is in disrepair and poorly taken care of. There is mold in the room and sheets had burn holes in them and stains.
Stayed 1 night in Sep 2023

2/10 Terrible

Donald

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You get exactly what you pay for. This property was chosen as a last resort ... it is nowhere near the "Riverwalk" in Atchison KS. The rooms are minimally furnished (no desk), the laminate floors are dirty, the sink stopper did not work, only one face cloth, no clock/alarm, light shining in from around the door which did not seal, no dark out curtains, ...
Stayed 1 night in Jul 2023

6/10 Okay

Melissa

Stayed 3 nights in Jul 2023

4/10 Poor

Tom, Manhattan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This motel is CHEAP. Everything about it is cheap. The Indian family who runs it is friendly enough and it has been remodeled but every corner that could be cut has been. The workmanship of the remodel looks like it was done by an unsupervised 4th grader. The paint is sloppy, the woodwork is made from plywood without any laminate. All the work is shoddy. Our room smelled of cigarette smoke even though it was marked as nonsmoking. And we found bedbugs in the sheets. This place is YUK-central.
Stayed 1 night in Jul 2023

2/10 Terrible

Heidi

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy with road traffic. The room door would stick when trying to open & close. The bathroom door would not close & latch at all. The room had a smell of mold/mildew. The floor in the bathroom & sink area was uneven & sloped to the corner. The room A/C did not work at all and room temp was well over 80 degrees. Hotel staff refused to cancel the reservation even with the A/C not working.
Stayed 2 nights in Jul 2023

2/10 Terrible

Angelica

Stayed 1 night in Jul 2023

10/10 Excellent

Thea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The room was immaculate! I loved that ya'll had brown towels instead of white ones and check in was fast and easy.. will definitely come again!
Stayed 1 night in Jul 2023
Response from Debbie on Jul 12, 2023
Thank you

8/10 Good

Norietta

Stayed 1 night in Jul 2023
Response from Debbie on Jul 9, 2023
Thank you

2/10 Terrible

Schuyler

Disliked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice neat and clean room
Stayed 1 night in Jun 2023
Response from Debbie on Jun 19, 2023
Thank you

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean room comfy place
Stayed 1 night in Jun 2023
Response from Debbie on Jun 19, 2023
Thank you

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s really very nice clean room and nice staff comfy bed and nice and quiet area
Stayed 1 night in Jun 2023
Response from Debbie on Jun 9, 2023
Thank you for your reviews

2/10 Terrible

Samatha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Floors sticky
Door doesn't lock properly
Bed not made
Stayed 2 nights in May 2023

4/10 Poor

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled horribly like cigarettes, cigarette burns on the blankets, bugs in the bathroom, staff in the lobby walking around literally barefoot...weird place! Never again
Stayed 3 nights in May 2023

4/10 Poor

Nancy

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2023

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No iron no ironing board couldn't hang up- my clothes no phone in room noisy tenant
Stayed 1 night in May 2023
Response from Debbie on May 9, 2023
We apologize for that

4/10 Poor

Chris

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very cheap. You get what you pay for
Stayed 2 nights in Feb 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
I did not feel safe staying there alone; bathroom was gross, bed was not comfortable.
Stayed 1 night in Feb 2023

8/10 Good

Patrick

Liked: Cleanliness
It's a basic hotel that gets the job done. Bed was clean, bathroom was clean, no complaints there. Slept well and wasn't bothered by any noise. The room was definitely worn, though -- especially the bathroom. Nothing that made it unusable, but people who are particular about that sort of thing would be bothered by it. My biggest critique (and, admittedly, it's very much a first world problem) was that there's only one plug near the bed. Used that for my CPAP and had to plug in phone across the room. Again, may be a deal breaker for travelers who are accustomed to lavish rooms. Despite the issues I mentioned, I would stay there again.
Stayed 1 night in Feb 2023
Response from Debbie on Feb 6, 2023
Thank you

10/10 Excellent

Melissa

Stayed 2 nights in Jan 2023

4/10 Poor

Quinn

Stayed 1 night in Dec 2022

8/10 Good

Curtis

Business traveler
Liked: Staff & service, property conditions & facilities
Has parking for pickup and trailer
Stayed 1 night in Dec 2022

10/10 Excellent

Arron

Liked: Property conditions & facilities
100
Good price Friendly clean
Stayed 1 night in Dec 2022
Response from Debbie on Dec 5, 2022
Thank you for your review

10/10 Excellent

Arron

Stayed 1 night in Dec 2022

6/10 Okay

Shari

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Price was okay, Close to a major highway, so very noisy.

4/10 Poor

Rebecca

Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not get put in a smoking room unless you are ok with the smell of 6 cartons of old cigarettes smoked right in the bed. 2nd hand smoke lung cancer could happen in these rooms! There are zero amenities, no ice machine, no lobby, only Wi-Fi. The rooms are dirty and old. The sheets had stains on them and the rooms are falling apart. The stairs to the second floor are falling apart and unsafe. I would recommend this place to NO ONE!
Stayed 1 night in Oct 2022
Response from Debbie on Oct 31, 2022
We apologize for that

4/10 Poor

Tori

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The room was dirty, the staff was not very welcoming.
Stayed 1 night in Oct 2022

4/10 Poor

Abby

Traveled with group
Disliked: Amenities, property conditions & facilities
The bed eas very comfortable, as were the sheets. The room looked aa if they were in a hurry to open and forgot to finish the "shelving units". A hole in theBathroom door had been taped and painted over and the ac units, which had big enough gaps around it you could see outaide, looked to be from the 60's. A fire pull station by the stairwell read in black marker "needs replaced". No phone, no information sheet in the room,, and appears no concern for customers
Stayed 1 night in Oct 2022
Response from Debbie on Oct 31, 2022
We apologize for that

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Debbie on Sep 6, 2022
Thank you

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service, room comfort
Good basic stay
just a good cheap place to stay. Bed is comfortable, clean, our go to when we are in town.
Stayed 1 night in Aug 2022
Response from Debbie on Sep 3, 2022
Thank you