Penthouse Apartment - Ocean View | Balcony

Reviews of The Dolphin Apartments

4.5 out of 5
The Dolphin Apartments
2 Thomson Street, Apollo Bay, VIC

Reviews

9.6

Exceptional

Rating 10 - Excellent. 488 out of 616 reviews" "
Rating 8 - Good. 114 out of 616 reviews" "
Rating 6 - Okay. 11 out of 616 reviews" "
Rating 4 - Poor. 3 out of 616 reviews" "
Rating 2 - Terrible. 0 out of 616 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Damian

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice tidy place
Stayed 2 nights in May 2024
Response from Emily on May 21, 2024
Thank you Damian for your score and positive comments.Thank you for staying with us and we hope to see you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Adam, washington

Stayed 1 night in Apr 2024
Response from Emily on May 12, 2024
Thank you Adam for your score, we really appreciate your time and for staying with us.Best wishesEmily Stephens - Manager

10/10 Excellent

Stephen, Oro Medonte

Liked: Cleanliness, amenities, property conditions & facilities
This place was incredible. Sliding doors open to a balcony overlooking the lake. Michael made sure we had everything we needed and had recommendations for food, sights, etc. I would recommend this place in a heartbeat.
Stayed 1 night in Apr 2024
Response from Emily on Apr 24, 2024
Thank you Stephen for your wonderful review and recommendation. Very happy to see how much you enjoyed your stay with us as well as the personalised service.We look forward to seeing you again soon.Regards, Emily Stephens - Manager

10/10 Excellent

Damien

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious. Manager (Emily) is very kind and accomodating.
Stayed 2 nights in Mar 2024
Response from Emily on Apr 4, 2024
Thank you Damien for taking the time to score your stay with us. We really appreciate your feedback and I trust your lost property has arrived safely. Thank you for choosing The Dolphin Apartments in Apollo Bay

10/10 Excellent

Gay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice accommodation. Suited two couples as a stopover on our way to Adelaide. Very comfortable beds.
Stayed 1 night in Mar 2024
Response from Emily on Apr 2, 2024
Thank you Gay for your great score.We really appreciate your time and happy to see that you enjoyed your time with us.Thank you for choosing The Dolphin Apartments and we wish you many more happy travels.Regards,Emily Stephens - Manager

10/10 Excellent

Robyn

Stayed 1 night in Mar 2024
Response from Emily on Apr 2, 2024
Thank you Robyn for your 5 out of 5 score.We really appreciate you telling others that you enjoyed your stay with us. Hope to see you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
A nice, convenient spot for a break in Apollo Bay.
Stayed 2 nights in Feb 2024
Response from Emily on Mar 6, 2024
Thank you Margaret for your 5 out of 5 review. We truly appreciate your feedback and comments.Thank you for staying with us and we hope to see you again soon.Best wishesEmily Stephens - Manager

10/10 Excellent

Jackie

Liked: Cleanliness, amenities, property conditions & facilities
Nice apartment with partial ocean views. Great location, walking distance to shops and dining with the beach just over the road. Emily was really friendly and very helpful.
Stayed 4 nights in Feb 2024
Response from Emily on Feb 11, 2024
Thank you Jackie, for your lovely review and kind words. We are really happy to hear you enjoyed your stay with us and the apartment. We look forward to seeing you again soon.Best wishesEmily Stephens - Manager

10/10 Excellent

Alireza

Traveled with partner
I didn’t like the petrol station in front of the building
Stayed 5 nights in Dec 2023
Response from Emily on Feb 7, 2024
Thank you Alireza for taking the time to score your stay with us. We appreciate your comments about the petrol station and do our best to ensure guests are aware of our location.I'm glad to see that you enjoyed the rest of your stay with us.Thank youRegards, Emily Stephens - Manager

8/10 Good

Jerome

Traveled with family
Liked: Property conditions & facilities
Location is good with many food options and a supermarket within a 5 minute walk. The bed is very comfortable and big. The cleanliness can be improved though.
Response from Emily on Dec 16, 2023
Thank you Jerome for your review. We really do appreciate your feedback. The convenient location is a winner with many of our guests. I'm interested to hear where you found the cleanliness lacking as that is something we work very hard at maintaining.Thank you for staying with us and we wish you many more happy travels.Regards,Emily Stephens - Manager

10/10 Excellent

kangshou

Traveled with family
Liked: Cleanliness, room comfort
Fantastic accomodation.
It is awesome apartment , nice view and in really condition.
Stayed 1 night in Nov 2023
Response from Emily on Nov 15, 2023
Thank you Kanshou for your wonderful review. We are really happy that you enjoyed your stay with us and were more than satisfied with your accommodation. We hope to see you again soon.Regards,Emily - Manager

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and an easy walk to the beach and shops.
Stayed 2 nights in Sep 2023
Response from Emily on Oct 27, 2023
Thank you Peter for your wonderful review and comments. We appreciate your feedback and look forward to seeing you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Barry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view from the balcony , spotted a couple of koalas next door and the hosts were amazing ! We will be back !
Stayed 5 nights in Oct 2023
Response from Emily on Oct 11, 2023
Thank you Barry for your fantastic review and comments. We really appreciate you taking the time and look forward to seeing you back soon.All the bestEmily Stephens - Manager

10/10 Excellent

haotian

Liked: Cleanliness, amenities, property conditions & facilities
very nice
Stayed 1 night in Oct 2023
Response from Emily on Oct 4, 2023
Thank you for your excellent score Haotian.We appreciate you staying with us and your time.Best wishesEmily Stephens - Manager

10/10 Excellent

Kerry-Ann

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Donald on Sep 16, 2023
Thank you Kerry-Ann for your lovely review.Looking forward to a return visit again soon.

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in an interesting town
Stayed 3 nights in Sep 2023
Response from Emily on Sep 5, 2023
Thank you Peter for your positive comments and excellent score. We are very happy to see that you were more than satisfied with your choice of location and accommodation. We look forward to seeing you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Firdaus

Liked: Cleanliness, amenities, property conditions & facilities
Very nice getaway in Apollo Bay. The apartments were amazing and had everything you need on vacation, including a washer dryer… very well planned.
Stayed 3 nights in Aug 2023
Response from Emily on Aug 29, 2023
Thank you Firdaus for your review and comments. We are very pleased to see that you enjoyed your stay with us and your time in Apollo Bay. We look forward to seeing you again soon.Best wishesEmily Stephens - Manager

10/10 Excellent

Apoorv

Liked: Cleanliness, amenities, property conditions & facilities
It was just amazing
Stayed 3 nights in Aug 2023
Response from Emily on Sep 5, 2023
Thank you Apoorv for your positive words and high score. Thank you for choosing The Dolphin Apartments and we are very happy to see how much you enjoyed your stay with us. We hope to see you again soon.Best wishesEmily Stephens - Manager

10/10 Excellent

Girish

Stayed 1 night in Aug 2023
Response from Emily on Sep 5, 2023
Thank you Girish for your 5 star review. We appreciate you taking the time to score your stay with us.Regards,Emily Stephens - Manager

10/10 Excellent

Alana

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Emily on Aug 13, 2023
Thank you Alana for your 5 star review, we appreciate your time and thank you for staying with us.All the bestEmily Stephens - Manger

8/10 Good

Barbara

Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2023
Response from Emily on Jun 20, 2023
Thank you for taking the time to score your stay with us.We appreciate your time and thank you for staying with us.Regards,Emily Stephens - Manager

10/10 Excellent

Alex

Liked: Cleanliness, room comfort
Lovely stay
We stayed in the two bedroom penthouse apartment. The apartment was large and beautiful with a view of the ocean. Comfortable sofas and beds. We only stayed one night but it would have been nice to have stayed longer.
Stayed 1 night in Jun 2023
Response from Emily on Jun 19, 2023
Thank you Alex for your wonderful review.Very happy to hear how much you enjoyed your stay and appreciated the view from the Penthouse Apartments. Next time we look forward to seeing you stay a little longer.Best wishesEmily Stephens - Manager

10/10 Excellent

jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Emily on Jun 13, 2023
Thank you Jonathan for your 5 star review.We appreciate your time and for staying with us.Wishing you all the best.Emily Stephens - Manager

10/10 Excellent

William

Stayed 1 night in May 2023
Response from Emily on May 19, 2023
Thank you William for your perfect score.We appreciate your time and thank you for staying with us.Best wishesEmily Stephens - Manager

10/10 Excellent

dianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was like the website. Was a great apartment. Lots of room and had everything we needed. Close to shops and beach. Would stay again.
Stayed 3 nights in May 2023
Response from Emily on May 14, 2023
Thank yoiu Dianne for your perfect score and recommendation of your stay with us. Fantastic to see you were comfortable and that the apartment was just as you saw on the website.Thank you for staying with us and we look forward to seeing you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great and friendly staff,nice view and clean
Response from Emily on May 14, 2023
Thank you Brian for your excellent review and comments.Wonderful to hear what you liked about your stay with us. We hope to see you again soon.Regards,Emily Stephens - Manager

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Liked....spacious kitchen, lounge areas and very good heating and cooling units. Nice view of the sea and quite Some repairs are required ...electrical and show door
Stayed 3 nights in May 2023
Response from Emily on May 14, 2023
Thank you for your review Paul, Very much appreciate your feedback. Since your stay we have recently had the electrician in and also attended to the shower door.Thank you for choosing The Dolphin Apartments and we look forward to seeing you again soon.Regards,Emily Stephens - Manager

4/10 Poor

yasser

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023
Response from Emily on May 23, 2023
I am very sorry to see that you did not enjoy your stay with us Yasser. It is very disappointing to see a low score for your stay and I am wondering what the issues were as I don't recall any issues.I apologise for any inconvenience caused.Regards,Emily Stephens - Manager

10/10 Excellent

Claire

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location was excellent. Ocean view penthouse was divine. Beds were really comfortable. Just loved all of it
Stayed 2 nights in Apr 2023
Response from Emily on Apr 26, 2023
Thank you Claire for your fantastic review.Very happy to see that you enjoyed your time and stay with us. Thank you for letting others know how much you liked your stay.We look forward to seeing you back again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly and welcoming. Apartment clean and very spacious. Close walk to beach, grocery store, pub and places to eat. Even had a resident koala! Wish we could have stayed longer!
Stayed 1 night in Apr 2023
Response from Emily on Apr 21, 2023
Thank you Donna for your feedback and 5 out of 5 score. We are very pleased to see you were happy with your stay and look forward to welcoming you back soon.Kind regards,Emily Stephens - Manager

10/10 Excellent

YUKIHIRO

Stayed 1 night in Apr 2023
Response from Donald on Apr 12, 2023
Thank yoiu Yukihiro for your review.It was great having you and your family stay at the Dolphin Apartments.Enjoy the rest of your holidays.

10/10 Excellent

Ian

Traveled with partner
Liked: Amenities, property conditions & facilities
Room was very nice; had a reasonable view of the bay and close walk to shops and restaurants. I'd stay there again easily.
Stayed 5 nights in Mar 2023
Response from Emily on Mar 16, 2023
Thank you Ian for your wonderful review.Great to hear how you enjoyed your time with us. The convenient location is a winner for a lot of our guests and it's great to see you appreciated the work of the cleaning team.Thank you for your recommendation, we look forward to seeing you again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Toivo

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, units roomy and well maintained, convenient to beach and easy walk to shops.
Stayed 3 nights in Feb 2023
Response from Emily on Mar 7, 2023
Thank you Toivo for your wonderful review.Very happy to see you were comfortable and appreciated the convenience and spaciousness of the apartments.Thank you for staying with us.Best wishesEmily Stephens - Manager

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Excellent apartment. We stayed two nights and it was very relaxing. View over the petrol station is the only knock but really not an issue. It’s proximity to beach and main shops in Apollo Bay are a big plus.
Stayed 2 nights in Feb 2023
Response from Emily on Feb 20, 2023
Thank you Michael for your positive review on your stay with us. Your comments are very much appreciated. Our convenient location certainly is a plus for many of our guests. Thank you for staying with us and we look forward to seeing you again soon.Regards,Emily Stephens - Manager

8/10 Good

Qun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2023
Response from Emily on Mar 7, 2023
Thank you for taking the time to score your stay with us Qun. It is pleasing to see you were satisfied with your choice of accommodation.Warm regards,Emily Stephens - Manager

10/10 Excellent

Tahir

Stayed 4 nights in Dec 2022
Response from Emily on Dec 19, 2022
Thank you Tahir for your fantastic review. We really appreciated you taking the time.Best wishesEmily Stephens - Manager

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2022
Response from Emily on Dec 19, 2022
Thank you Glen for your perfect score. Very happy to see that you were satisfied with your choice of accommodation.Best wishesEmily Stephens - Manager

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I stayed with my daughter in the penthouse apartment. It was lovely and spacious and very clean. It had everything we needed. Mike was lovely checking us in, very welcoming. The only down side is that the view over to the ocean is interrupted by the petrol station, not ideal but not a deal breaker. Excellent location. Easy walk to beach and shops. Would definitely recommend it.
Response from Emily on Dec 14, 2022
Thank you Debra for your wonderful review.We very much appreciate you taking the time to let others know what you enjoyed about your stay. The Penthouse apartments have a fantastic view. Yes the petrol station is in front of us however it is very good for those last minute items and late night ice creams. The convenient location to shops and the beach is certainly a comment of a number of our guests.Thank you for choosing The Dolphin Apartments and we look forward to seeing again soon.Regards,Emily Stephens - Manager

10/10 Excellent

Rebekah

Traveled with partner
Liked: Amenities, property conditions & facilities
Mick was very welcoming and knowledgeable about surrounding areas and great suggestions were made to maximise our time. Apartment was lovely, very comfortable, lovely shower and spa. Thoroughly enjoyed ourselves!!
Stayed 2 nights in Nov 2022
Response from Emily on Nov 27, 2022
Thank you Rebekah for your wonderful review. Very happy to see that you were able to make the most of your time in the area and that the information Mick provided was helpful. Thank you for choosing The Dolphin Apartments in Apollo BayRegards,Emily - Manager

8/10 Good

Lynnette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2022
Response from Emily on Nov 12, 2022
Thank you Lynnette for staying with us and scoring your stay at The Dolphin Apartments.We appreciate your positive review.Kind regardsEmily Stephens - Manager

10/10 Excellent

michal

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2022
Response from Emily on Oct 24, 2022
Thank you Michal for your perfect score. Very happy to see that you were satisfied with your choce of accommodation.We look forward to seeing you again soon.Best wishesEmily Stephens - Manager

8/10 Good

Denise

Stayed 2 nights in Oct 2022
Response from Emily on Oct 20, 2022
Thank you Denise for taking the time to score your stay with us.Thank you for choosing The Dolphin Apartments.Kind regardsEmily Stephens - Manager

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was modern, clean and had a stunning view across the water. The staff were very helpful and friendly. Accommodating to our needs as a young family. We were provided with a good quality high chair, portacot and a safety gate for the stairs in the apartment. Would definitely go back again!
Stayed 3 nights in Sep 2022
Response from Emily on Oct 6, 2022
Thank you Stephanie for your lovely review and comments. We understand the needs of our guests and do our best to accommodate where we can. With internal stairs I think the child gates are a necessity for the parents to relax a little more.Thank you for choosing The Dolphin Apartments and we look forward to seeing you again soon.Best wishesEmily Stephens - Manager

10/10 Excellent

Orrie

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, spacious and comfortable
Stayed 2 nights in Sep 2022
Response from Emily on Oct 4, 2022
Thank you Orrie for your 5 out of 5 review score. We really do appreciate your feedback and comments. Our goal is comfortable, convenient and clean and it looks like we achieved those aspects from your comments.Thank you for staying with us and we hope to see you again soon.Best wishesEmily Stephens - Manager

8/10 Good

Jannine

Traveled with family
Liked: Cleanliness, room comfort
Stayed 8 nights in Sep 2022
Response from Emily on Sep 21, 2022
Thank you Jannine for taking the time to write your review.Best wishesEmily Stephens - Manager

10/10 Excellent

Tomoyuki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was so clean and tidy. It was comfortable to stay and we wanted to come back again in the future.
Stayed 1 night in Aug 2022
Response from Emily on Aug 16, 2022
Thank you Tomoyuki for your wonderful review and comments. We would love to have you stay with us again soon. Kind regards Emily Stephens - Manager

10/10 Excellent

Stephanie

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good spot close to town. Big rooms with nice quality features.
Stayed 3 nights in Jul 2022
Response from Emily on Aug 4, 2022
Thank you Stephanie for your review. We really appreciate your comments and letting others know what you liked about the apartments. We look forward to seeing you again soon. Best wishes Emily Stephens - Manager

10/10 Excellent

Nicholas

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Lovely apartment in a great beachside location
Stayed 3 nights in Jul 2022
Response from Emily on Jul 26, 2022
Thank you Nicholas for your wonderful review and feedback. So happy to see that you enjoyed your stay with us in Apollo Bay. We hope to see you again soon. Best wishes Emily Stephens - Manager

10/10 Excellent

Richard

Stayed 1 night in Jul 2022

10/10 Excellent

Alec

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2022
Response from Emily on Jul 19, 2022
Thank you Alec for your high score on your stay with us. Very pleased to see you were satisfied with your choice of accommodation in Apollo Bay. We hope to see you again in the future. Best wishes, Emily Stephens - Manager