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Reviews of Winds Boutique Hotel

4 out of 5
Winds Boutique Hotel
2537 A. Santos St., Angeles City, Pampanga

Reviews

9.0

Wonderful

Rating 10 - Excellent. 211 out of 338 reviews" "
Rating 8 - Good. 92 out of 338 reviews" "
Rating 6 - Okay. 21 out of 338 reviews" "
Rating 4 - Poor. 10 out of 338 reviews" "
Rating 2 - Terrible. 4 out of 338 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
No trash can in room. Stayed for three days, room wasn’t cleaned. They just replaced the water and towels. Left sign on bed for linen to be changed and it wasn’t.
Stayed 3 nights in Feb 2024
Response from WBH on Mar 2, 2024
Hi Mr. Jeremy, thank you for your review. This is important to us. On your second day, you only requested for change of towels and replenish the water, no need for room cleaning. On the third day, our staff missed to ask you if you wish to have your room be cleaned. In the afternoon, we tried to call you to ask, however our call was not answered. It is a lack on our end to ask you for permission to enter your room for room cleaning when you passed by in the morning.. We will make sure to do better next time. Our sincerest apologies.

10/10 Excellent

Joseph Patrick

Stayed 1 night in Feb 2024
Response from GSA on Apr 16, 2024
Thank you for rating Winds Hotel! Looking forward welcoming you again.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room. Very nice staff.
Stayed 1 night in Feb 2024
Response from GSA on Feb 6, 2024
Thank you for rating Winds Hotel! Looking forward welcoming you again.

10/10 Excellent

Peter

Stayed 1 night in Dec 2023
Response from GSA on Feb 5, 2024
Thank you for rating Winds Hotel! Looking forward welcoming you again.

8/10 Good

Chris

Stayed 1 night in Jan 2024
Response from WBH on Jan 9, 2024
Thank you for rating Winds Hotel! Looking forward welcoming you again.

10/10 Excellent

Jovelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from WBH on Dec 26, 2023
Thank you for rating Winds Hotel! Looking forward welcoming you again.

2/10 Terrible

James P

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from WBH on Dec 21, 2023
Thank you for rating Winds Hotel. Our apologies if you weren't satisfied with your stay. We will appreciate to know more so we can improve guests experience, thank you.

10/10 Excellent

Meni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GSA on Dec 7, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

8/10 Good

Aira Mae

Stayed 1 night in Nov 2023
Response from WBH on Dec 21, 2023
Thank you for rating Winds Hotel! Looking forward welcoming you again.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff!
Stayed 2 nights in Nov 2023
Response from GSA on Dec 7, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from GSA on Nov 26, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a great job welcoming and keeping the area clean and safe. The property itself was really cute and comfortable. The view outside was not beautiful. I would definitely stay here again.
Stayed 1 night in Oct 2023
Response from GSA on Nov 1, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from GSA on Oct 31, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

Clifford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff! Units are impeccable, up to date and spacious.
Stayed 1 night in Oct 2023
Response from WBH on Oct 19, 2023
Thank you so much for your review! We look forward welcoming you again :)

10/10 Excellent

Liberty

Stayed 7 nights in Oct 2023
Response from GSA on Nov 12, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the Habagat room.It’s designed tastefully.
Stayed 2 nights in Aug 2023
Response from GSA on Sep 15, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

8/10 Good

Larry Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 26 nights in Jul 2023
Response from GSA on Sep 15, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

6/10 Okay

Kerby

Liked: Property conditions & facilities
They want money for every thing
Stayed 3 nights in Jul 2023
Response from WBH on Aug 1, 2023
Thank you for rating Winds Hotel. Our apologies as visitors are only allowed until 12midnight. Guest staying after this time are only those who are registered. Rooms are for double occupancy, extra person staying overnight applies the extra person fee. Thank you for your kind understanding.

10/10 Excellent

KEUNHO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from WBH on Aug 1, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again.

10/10 Excellent

Art

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Need choices of meals,
Stayed 1 night in Jul 2023
Response from WBH on Jul 18, 2023
Thank you for your comment, we will make sure to improve the scope of our Menu. We hope to see you again!

10/10 Excellent

Nigel, BROOKLYN

Stayed 3 nights in May 2023
Response from WBH on Jun 17, 2023
Thank you for rating Winds Hotel! See you again soon!

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Second time staying here. Best hotel and staff around. Far enough away from the bars, music. But close enough to walk to them in about 3-4 minutes. Staff is always on point. Very welcoming and always ready to assist you with whatever you may need. Not a single complaint. Thank you and I look forward to staying with you all again in the near future.
Response from GSA on Mar 19, 2023
Hi this is Kris and I am assigned in handling Guest Relations.My priority is to make sure you get the above-and-beyond service you deserved.Should you have further concerns, it would always be my pleasure to accommodate you.I wish you a pleasant stay and welcome! Have an indelible one!

10/10 Excellent

John

Liked: Cleanliness
service is wonderful
Stayed 2 nights in Mar 2023
Response from GSA on Mar 12, 2023
Hi this is Kris and I am assigned in handling Guest Relations.My priority is to make sure you get the above-and-beyond service you deserved.Should you have further concerns, it would always be my pleasure to accommodate you.I wish you a pleasant stay and welcome! Have an indelible one!

10/10 Excellent

John

Liked: Staff & service, amenities, property conditions & facilities
Great location close to main attractions but still quiet. Service was excellent and staff were very friendly. Highly recommended.
Stayed 6 nights in Feb 2023
Response from WBH on Mar 17, 2023
We are glad to have you here Mr. John! See you again next soon.

10/10 Excellent

Darryl, burnaby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here a number of times. Place is very good. This was the first time in a bora studio suite. The only thing missing is a microwave
Stayed 1 night in Feb 2023
Response from WBH on Mar 17, 2023
We are happy to welcome you again. Thank you for choosing Winds Hotel!

10/10 Excellent

Darryl, burnaby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from WBH on Mar 17, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again :)

8/10 Good

Michael, Piedmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and unique. Food was good.
Response from WBH on Jan 13, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still good.
Always happy staying here
Stayed 1 night in Dec 2022
Response from WBH on Jan 13, 2023
Thank you for rating Winds Hotel! We look forward welcoming you again :)

4/10 Poor

Kevin

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The area that this property is located in is not nice. There is almost no parking. If you drive your car away from the hotel when you return, you may have to park in the street where the local residents are playing basketball. The interior of our room had so many repairs that it is easy to see that the clientele do not treat the property with respect. We never felt comfortable in this hotel and checked out a day early even though we had paid in advance for a second day. When there were people in the pool, we could hear ever word of their conversations in our room until we turned the tv on with the volume louder than necessary. If you like staying in the hood then this is the place for you but if you want to stay somewhere nice and safe, then look elsewhere! I'd rather stay in a SOGO than here!
Stayed 2 nights in Nov 2022
Response from WBH on Dec 11, 2022
Thank you for your review Mr. Kevin. Your thoughts are important to us. Our apologies if you were not satisfied with the property. We will continue to improve our facilities. Stay safe.

10/10 Excellent

Shin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, nice rooms
I enjoyed my week stay at the Winds. The staff was very friendly and helplful. My room was very spacious and clean, with great Wifi connection, and lots of amenities. I was impressed by the professional and polite interaction I had with staff member Lovely when I needed to modify my reservation over the Internet. She handled it extremely well. She was also very polite and pleasant in person, and a delight to talk to. I would definitely stay here again because of the location, wonderful staff, and spacious, clean rooms. Thank you!
Stayed 7 nights in Nov 2022
Response from WBH on Dec 11, 2022
Thank you for a very detailed review. We are glad that you had a good stay with us. It is our pleasure having you here and we look forward welcoming you again! Take care Mr. Shin!

6/10 Okay

Marlon

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2022
Response from WBH on Oct 31, 2022
Thank you for rating Winds Hotel. We look forward welcoming you again.

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Fantastic Hotel!! You will not be disapponted!!
Truly the absolute best stay you could ask for in Angeles City. My wife and I stay there every time we are in town and have not a single regret. The grounds are clean, the rooms are great, and the staff is the best in the Phillipines. I highly recommend you make them your pick for your next stay :)
Stayed 4 nights in Oct 2022
Response from GSA on Oct 23, 2022
Thank you so much, Mr. Michael! See you again next time. :)

10/10 Excellent

Joylyn

Stayed 2 nights in Jul 2022
Response from WBH on Aug 14, 2022
Thank you for rating Winds Hotel! We look forward welcoming you again!

4/10 Poor

Chisung

It’s rundown and windows are not sound proof bathroom is 80s style. Also they held my ID and forgot and I forgot so had to go back later. I would pay $20 for this place.
Stayed 1 night in Jun 2022
Response from WBH on Jun 21, 2022
Hi Mr. Chisung! Thank you for your feedback. Upon checking the cameras, your ID was returned to you immediately after, at the same time the ID of your companion was returned; this was before the check in process. May we double check that you did not mistakenly reviewed Winds Hotel to some other properties?

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still good.
We do like staying here because of cost, room sizes and pool but it does still need to maintained a little better.
Stayed 1 night in Jun 2022
Response from WBH on Jun 15, 2022
Thank you for rating Winds Hotel! Your comment is important to us for our improvement. See you again next time!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022
Response from WBH on Jun 13, 2022
Thank you for rating Winds Hotel! We look forward welcoming you again!

8/10 Good

Leah

Stayed 1 night in Mar 2022

8/10 Good

TERRY, Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean facility, excellent staff, good family atmosphere.
Stayed 16 nights in May 2022
Response from WBH on Jun 13, 2022
Thank you so much Mr. Terry for staying with us again. We look forward welcoming you back. :) Stay safe!

10/10 Excellent

SCOTT, MIAMI

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have to say out of all the hotels I have stayed in the Angeles City area Winds Boutique is by far the best property I've stayed in.
Stayed 4 nights in May 2022
Response from WBH on Jun 13, 2022
Thank you so much Mr. Scott! :) See you again next time! Stay safe!

8/10 Good

Ronald

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from WBH on May 8, 2022
Thank you for rating Winds Hotel! See you again soon. :)

8/10 Good

Ola Andreas

Stayed 4 nights in Apr 2022
Response from WBH on Apr 11, 2022
Thank you for rating Winds Hotel! See you again soon. :)

8/10 Good

Daryl

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from WBH on Mar 26, 2022
Thank you for rating Winds Hotel! See you again soon. :)

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Angeles City
Had an amazing experience at this hotel. Rooms were great, location was great and staff was fantastic. When I return to Angeles City this will be my go to place 👍😁
Stayed 6 nights in Mar 2022
Response from WBH on Mar 24, 2022
Thank you so much! We appreciate your feedback, we look forward welcoming you back :) Stay safe!

10/10 Excellent

Sung Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022
Response from WBH on Mar 3, 2022
Thank you for rating Winds Hotel! See you again soon. :)

10/10 Excellent

maureen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fancy stay
Huge rooms, clean and comfy. Easy access. Peaceful and relaxing.
Stayed 4 nights in Feb 2022
Response from WBH on Mar 3, 2022
Thank you for choosing to stay with us! We look forward having you back. :) Stay safe!

6/10 Okay

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably won't return.
We used to enjoy going here but our recent stay soured it a little. We had two friends come and visit (not stay overnight) to have some food with us but after a few hours we were told that they would have to pay 1200 peso each to stay any further. I have not experienced this in any other hotel before. We asked if a receipt would be given but were met with blank gazes. We decided to all go out into the town rather than spend the 2400 peso there as there are no services available (just a pool that our friends were not using). Quite disappointed really.
Stayed 2 nights in Dec 2021
Response from WBH on Dec 6, 2021
Hi! Thank you for sharing with us your experience. Our apologies as there seems to be a misunderstanding. Due to pandemic we limit the visitors allowed for the safety of all our guests, as consideration we have allowed your visitors to stay for some time. You have requested for extension of their visit however the latest time have been reached. The P1200 fee is for the extra person who can stay overnight, not for the visit or the time extension. Our sincerest apologies once again. Thank you for your kind understanding. Stay safe!

8/10 Good

Maria Erika

Liked: Cleanliness, property conditions & facilities, room comfort
Overall, it would have been great gift to a couple. However, the tub's drain wasn't working. Sayang. The couple really wanted to try it. Reception didn't know how to fix it. Housekeeping only came in the morning. Still, the room was good. Hopefully, next time we book, they would always have people on stand by to help out. Thanks.
Stayed 1 night in Oct 2021
Response from WBH on Oct 14, 2021
Hi! Our apologies for the problem that was encountered on your last stay. Please be informed that we have fixed the drain of all our jacuzzi rooms. We also hope we'll be back to 24 hours of service once we get over with this pandemic. Thank you so much for your kind understanding and we hope to welcome you again!

10/10 Excellent

James John

Stayed 1 night in Sep 2021
Response from WBH on Sep 30, 2021
Thank you for rating Winds Hotel! Stay safe!

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Deceivingly very nice surprisingly for the area. It is far off from the beaten track. Very quite area and a short walk away from restaurants and Main Street. I stayed at the best room, I took two rooms for me and my other four companions. Very luxurious and modern. The pool was very nice. Service was impeccable and it offered an outdoor rooftop veranda that was nice at night.
Stayed 2 nights in Mar 2021
Response from WBH on Mar 23, 2021
Thank you so much for taking time to send us your feedback. We are glad that you had a wonderful stay. We wish to serve you even better with full service once pandemic is over. Stay safe and we hope to welcome you back!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from kris on Aug 12, 2020
Hi this is Kris and I am assigned in handling Guest Relations. My priority is to make sure you get the above-and-beyond service you deserved. Should you have further concerns, it would always be my pleasure to accommodate you. I wish you a pleasant stay and welcome! Have an indelible one!