Overall, we had a pleasant stay at this hotel. It was the ideal location for distance to and from the Disneyland parks. The rooms and hotel were clean and I appreciated that rooms were cleaned daily.
The staff members were friendly and welcoming. The only reason I rated this portion a 3 is because of a noise complaint I placed at 9:30pm on one of the days during my stay. I was told by the front desk attendant to wait and call back until 10pm for them to be able to call the guests whose room was directly above us. The noise persisted well past 11pm after we called back at 10pm. I am not sure whether anything was said to the people who were making the noise. It sounded like they were jumping from the bed to the floor and running around the room. Again, this was the only complaint. Otherwise, our stay was great.