Lobby sitting area

Reviews of Park Centraal Amsterdam, part of Sircle Collection

4 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1009 reviews" "
Rating 8 - Good. 274 out of 1009 reviews" "
Rating 6 - Okay. 65 out of 1009 reviews" "
Rating 4 - Poor. 34 out of 1009 reviews" "
Rating 2 - Terrible. 21 out of 1009 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The room was very nice and the bed was so comfortable! The room’s bathroom had conditioner, shampoo, lotion, and body wash. Our room was on an upper floor overlooking the canal so it wasn’t too loud, though we did still hear occasional street noise. The AC in the room was a treat. We enjoyed playing pool in the lobby and the cocktails at the lobby bar were top notch.
Stayed 2 nights in May 2024

6/10 Okay

Arseniy

Liked: Cleanliness, staff & service
Fairly good, fairly clean, very convenient in terms of location and public transportation options. Close to all museums and basically right where tourist would want to be. All points are being deducted for horrible internet connection. It's bad. It goes from being very very slow to min-existent. Forget about watching anything on your tablet or even planning your trip from your cell phone. Also if people in neighboring rooms are having a slightly loud conversation you'll end up hearing it. Overall it's alright, but nothing to write home about it. And even if there was something you wouldn't be able to do it cause of a bad internet.
Stayed 3 nights in May 2024

10/10 Excellent

Bryar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just enjoyed 5 nights here, wonderful place to stay! Walk to museum district, canal cruise across the road, trams a block away, lots of restaurants within a few blocks. Service in all aspects of the hotel exceptional. Will stay again!
Stayed 5 nights in May 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, within walking distance to city centre.
Stayed 3 nights in May 2024
Response from Park Centraal Amsterdam on May 20, 2024
Dear Robert,Thank you for your kind feedback!We're thrilled to hear you enjoyed your stay and appreciated our convenient location. We look forward to welcoming you back on your next visit to Amsterdam!Kind regards,Joaquin FernandezGuest Services Manager

10/10 Excellent

bbhawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean and more relaxed than central Amsterdam. Hotel was clean, breakfast good. We had a canal view. Stunning view. Only thing is that bar menu limited and complimentary water only given on day one
Stayed 3 nights in May 2024
Response from Park Centraal Amsterdam on May 19, 2024
Dear bbhawna,Thank you for your positive feedback! We're glad you enjoyed the clean and relaxed atmosphere, as well as the stunning canal view and good breakfast. We appreciate your suggestions regarding the bar menu and complimentary water, and will work on improving these aspects. We hope to welcome you back soon!With warm regards,Joaquin FernandezGuest Services Manager

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went above and beyond to make us feel comfortable and met all of our odd needs even for our short visit.
Stayed 1 night in May 2024
Response from Park Centraal Amsterdam on May 19, 2024
Dear Karen,Thank you for your glowing review! We're thrilled to hear that our staff exceeded your expectations and made your short visit comfortable. Providing exceptional service is our top priority, and we're delighted that we could accommodate all your need.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Joaquin FernandezGuest Services Manager

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

alfredo

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Guest Service Manager on May 14, 2024
Dear Alfredo,Thanks a lot for leaving this review about your previous stay at Park Centraal.If there is anything we can do to improve our service, please do let us know by contacting our front office.We hope to welcome you back in the (near) future.With warm regards,Daan RietmanGuest Service Manager

8/10 Good

Ionna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Guest Service Manager on May 12, 2024
Dear Ionna,Thank you so much for taking the time to leave this review regarding your stay at Park Centraal.If there is anything we can do to improve our service for any future stays, feel free to reach out to our Front Desk.We hope to welcome you back soon!With warm regards,Daan RietmanGuest Service Manager

10/10 Excellent

Sadie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Peter, Sutton Coldfield

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in a slightly quieter part of Amsterdam, but still only a few minutes walk from where it all happens. Staff were super and the hotel bar was well run. We didn’t try breakfast or dining options as there are so many places close by. My only gripe was the slightly odd toilet/Shower cubicle arrangement in the room. Rather than being a separate room, they are literally just cubicles in your room and the sink is in the corner. Perhaps it’s a normal Dutch layout but it was a bit weird for first timers like us. Overall though a great place in an excellent location which I would definitely revisit.
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this location for a week and had a lovely experience. The hotel is near many museums and you can easily walk to the city center and access public transportation. We were given the option of having a room with a view or a room away from the street which would be quieter. We appreciated the option and ended up choosing the view. We could hear cars and people outside sometimes, but it did not bother us, the view of the canal was also beautiful! Overall we would definitely stay at this location again!
Stayed 4 nights in Apr 2024
Response from Guest Service Manager on May 8, 2024
Dear Kelly,It is truly satisfying to read your review regarding your last stay at Park Centraal.We are happy we were able to accommodate you with your preferences regarding room allocation, and hope we can continue to do so for all our guests.Please reach out to us prior to your next stay for any additional requests you may have.Once again, many thanks for your review.With warm regards,Daan RietmanGuest Service Manager

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Service Manager on May 8, 2024
Dear Anthony,Thank you for your time in leaving this glowing review!We hope to welcome you back soon to Park Centraal.With warm regards,Daan RietmanGuest Service Manager

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying at the park Centraal. If you’ve never been to Amsterdam and look at the map it seems on the outside of the city center. Which is “true” but it was so easily walkable to any part of the city without being directly in crowds every moment. Directly next door to museums and parks it’s a perfect location in my opinion. Special thanks to the Spanish gentleman at the front desk that helped check us in, and out and everything in between!
Stayed 3 nights in May 2024

10/10 Excellent

Jasem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, staff and location.
Stayed 5 nights in Apr 2024

10/10 Excellent

Giuseppe

Stayed 2 nights in Apr 2024

8/10 Good

Ash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful room in a great part of town.
Stayed 1 night in Apr 2024

10/10 Excellent

Gregg

Liked: Cleanliness
Stayed 2 nights in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fantastic, especially Olivia, who was very helpful when we arrived. The hotel is in a very convenient location and seemed quite safe. Very close to Rijksmuseum & Van Gogh. Our room was small but very clean, as was the bathroom. There are a lot of restaurants nearby but avoid Momo unless you want to eat with noise canceling headphones because they have a 50 year old want to be DJ blasting out techno beatbox noise at unbearable decibels all through the dinner hours.
Stayed 5 nights in Apr 2024

10/10 Excellent

Sam A

Stayed 3 nights in Apr 2024

6/10 Okay

Nik

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Abdulla

Very good
Stayed 5 nights in Apr 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 stars!!!!!!! From the moment we went in…… it amazed us. The building. Then, all staff members were so so nice, especially the first lady who checked us in. We asked for a quiet room and thats what she gave us - very comfortable beds and QUIET❤️❤️🤍 The only noise was when the kind maids were cleaning in the evening but no problem with that..and some people slamming their doors in the evening which is so so bad. There was some dust around the bathroom which i wish wasn’t there but maybe it came out the air con. All in all a perfect stay, WE WISH WE WERE THERE FOR LONGER and will definately come back. Thankyou for being so kind. In London people are so so rude in comparison! :)
Stayed 2 nights in Apr 2024
Response from RU on Apr 16, 2024
Dear Georgina,Thank you for your fantastic review and 5-star rating! We're delighted you enjoyed our building and the attentive service from our staff. We apologize for any noise disturbances and will address the cleanliness issue promptly. We look forward to welcoming you back for another memorable stay!Best regards,Rossana - Guest Service Manager

8/10 Good

v s raja

Stayed 1 night in Apr 2024

10/10 Excellent

Brett

Stayed 4 nights in Apr 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional service, always with a smile! Walking distance to museums. Convenient distance to public transportation.
Stayed 9 nights in Mar 2024
Response from RU on Apr 7, 2024
Dear Athena,Thank you for sharing your experience! We're thrilled to hear that you enjoyed exceptional service and found our location convenient for visiting museums and using public transportation. We appreciate your kind words and hope to welcome you back again soon.Best regards,Rossana - Guest Service Manager

8/10 Good

Vasanti

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The speakers were nice
Stayed 4 nights in Mar 2024

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Jodie

Stayed 6 nights in Mar 2024

10/10 Excellent

Amin Ur

Stayed 4 nights in Mar 2024

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service
My friend and I had a great time at th
Stayed 13 nights in Mar 2024
Response from RU on Apr 1, 2024
Dear Gisselle, Thank you so much for your review. We are glad to know you had a great time with us and we look forward to having you again! All the best, Rossana - Guest Service Manager

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It have and incredible location near museums, the trains station half and hour more or less by walking. Very safe and nice staff
Stayed 1 night in Mar 2024
Response from RU on Mar 30, 2024
Dear Sandra,Thank you for your positive feedback regarding our hotel's incredible location near museums and our friendly staff. We're pleased to hear that you found the area safe and enjoyable.We look forward to welcoming you back in the future.Best regards,Rossana - Guest Service Manager

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff, comfortable room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Savannah

Stayed 3 nights in Mar 2024

6/10 Okay

Cesar

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Cleaning staff only made the bed once in our 3 day stay. The only time cleaning service came to “clean” did not come until 1500 to clean. Only one ice machine and is located downstairs.
Stayed 3 nights in Mar 2024
Response from RU on Mar 30, 2024
Dear Cesar,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced regarding the cleaning service and ice machine accessibility during your stay. We'll address these issues with our team to ensure improvements are made. Your feedback is appreciated, and we hope to provide a better experience on your next visit.Best regards,Rossana - Guest Service Manager

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
The style, cleanliness and character of the building, the location was ideal, Amsterdam is a beautiful city and this hotel is a beautiful example of Amsterdam The staff were excellent, highly recommend to stay here.
Stayed 4 nights in Mar 2024
Response from RU on Mar 30, 2024
Dear Carl,Thank you for your positive feedback regarding your recent stay with us. We're delighted to hear that you enjoyed the style, cleanliness, and character of our building, as well as our ideal location. It's wonderful to know that our staff contributed to making your experience excellent. We appreciate your recommendation and hope to welcome you back soon.Best regards,Rossana - Guest Service Manager

10/10 Excellent

Kiran, cicero

Stayed 4 nights in Mar 2024

10/10 Excellent

Megan Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel, as you walk in the bar and reception area are beautiful, and located right next to the Rijksmuseum. Couldn’t fault anything, staff very helpful too.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spent an incredible 4 nights in this hotel and warmly welcomed by reception staff. Room was spacious, view over canal, and the room had everything we needed. Ideally located in walking distance of everything, and weather was on our side. Will definitely be returning!
Stayed 4 nights in Mar 2024
Response from RU on Mar 25, 2024
Dear Jennifer,Thank you for your feedback! We're thrilled you had an incredible 4-night stay with us. It's wonderful to hear you enjoyed your spacious room with a canal view and that our location was ideal for exploring on foot. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

6/10 Okay

CURTIS

Traveled with partner, Traveled with family
Liked: Staff & service
Stayed in 520, black mold in corner and no instructions on how to use the AC. Will probably stay somewhere else next time.
Stayed 4 nights in Mar 2024
Response from RU on Mar 21, 2024
Dear Curtis,Thank you for your feedback. We apologize for the issues you encountered during your stay in the room. We take your concerns seriously and will address them promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Best regards,Rossana - Guest Service Manager

8/10 Good

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel after my girlfriend insisted we stay close to the shops and dining areas of Amsterdam at a reasonable price. We booked the Classic Queen Bed room after looking at the photos. The room was very nice in person, I think I overlooked the size of the room since there was only a wall that separated the bed area and the bathroom/shower room. The shower and toilet were somewhat cramped, given the square footage of the room. The shower is a little fun to get working, lol! The staff was very friendly, seems like they may get a lot of tourist as they gave a booklet of food recommendations (we didn't get to try them as we had our own itinerary). Only 2 downsides were during one night of our stay, we needed an additional small towel, but they kept saying they would page someone to bring it to us. After asking about 2 more times that night, we tried to ask again in the morning, they had they informed us that they had run out of the small towels, but could give us one of the larger towels. The other downside was that the rooms have a light up indicator to show if room service should visit or not to disturb. We searched all over the room on how to change this, as we had room service come in while we were sleeping 2 times during our stay. When I spoke with the front desk, they stated they were transitioning away from that, as our room did not have that light up indicator anymore, yet the room beside us did. We did receive a door hanger to help with this though.
Response from RU on Mar 21, 2024
Dear Omar,Thank you for sharing your experience with us. We're glad to hear that you chose our hotel for its proximity to the shops and dining areas of Amsterdam and that you found the Classic Queen Bed room to be nice in person.We apologize for any inconvenience caused by the size of the room and the layout of the bathroom/shower room. Your feedback is valuable, and we will take it into consideration for future improvements.We're pleased that you found our staff to be friendly and helpful, and we apologize for the inconvenience regarding the additional small towel. We will address this issue with our housekeeping team to ensure better communication and service in the future.Regarding the indicator for room service, we apologize for any confusion. We appreciate your understanding as we transition away from this system, and we're glad that we could provide you with a door hanger to assist with your requests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Rossana - Guest Service Manager

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing bar and staff. Very spacious
Stayed 4 nights in Dec 2023

6/10 Okay

S

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The tram service was good and good area of location. We didn’t like how the shower and toilet wasn’t private and it was a nice smell for the shower area. The service was quite slow when we told them.
Stayed 4 nights in Mar 2024
Response from RU on Mar 14, 2024
Dear S,Thank you for your feedback. We're glad you found the tram service good and liked our hotel's location. We apologize for the lack of privacy in the shower and toilet area and the unpleasant smell. Your comments have been noted, and we'll address these issues promptly. We also apologize for any delays in addressing your concerns. We appreciate your input and hope to welcome you back for a better experience in the future.Best regards,Rossana - Guest Service Manager

10/10 Excellent

Eliot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at Park Centraal celebrating her birthday weekend in Amsterdam. We loved our stay, the staff were extremely friendly and helpful. The breakfast was delicious and room clean with a beautiful view of the canal. We'll definitely come back!
Stayed 3 nights in Mar 2024
Response from RU on Mar 14, 2024
Dear Eliot,Thank you for celebrating your wife's birthday weekend at Park Centraal, Amsterdam! We're delighted you loved your stay with us and enjoyed the friendly staff, delicious breakfast, and beautiful canal view. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

10/10 Excellent

Anthony, Boston

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located (very near Rijksmuseum) with east access to transport.
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great staying this beautiful city.
Stayed 3 nights in Jan 2024

10/10 Excellent

Oli

Liked: Cleanliness, staff & service, property conditions & facilities
All staff were helpful, polite and accommodating. Room was great and cleaned to a high standard. I could go on and would happily stay here again
Stayed 4 nights in Feb 2024
Response from RU on Mar 9, 2024
Dear Mitchell,Thank you for your wonderful review! We're thrilled to hear that you found our hotel very clean and comfy, and we're glad you enjoyed the accessibility to the city, especially with the Rijksmuseum just down the block. Your recommendation means a lot to us!We hope to welcome you back again soon for another enjoyable stay.Best regards,Rossana - Guest Service Manager

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfy! Enjoyed the accessibility to the city, especially having the Rijksmuseum just down the block. Very much recommend staying here!
Stayed 1 night in Mar 2024