Room, 2 Twin Beds | Down comforters, minibar, in-room safe, individually decorated
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Reviews of Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi

5 out of 5
Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi
VIP Road, Opposite Kochi Int. Airport, Nedumbassery, Vappalassery, Aluva, Kerala

Reviews

8.6

Excellent

Rating 10 - Excellent. 12 out of 19 reviews" "
Rating 8 - Good. 4 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 1 out of 19 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jaideep

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Anurag Rai Multi Property General Manager on Feb 24, 2024
Dear Jaideep,Namaskaram from Port Muziris, a Tribute Portfolio Hotel by Marriott Bonvoy, Kochi! Thank you for sharing your feedback further to your recent visit with us and we apologies for the inconvenience caused during your visit to the hotel. We wish to welcome you back again and look forward to your next visit.

10/10 Excellent

S

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very good
Good hotel for a short stay well connected to airport Good staff good breakfast
Stayed 1 night in Jan 2024
Response from Anurag Rai Multi-Property General Manager Port Muz on Feb 24, 2024
Dear GuestNamaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for sharing your feedback. Your feedback is extremely valuable to us, as we strive to improve with every stay.Your comments about more food selection will certainly be treated with our utmost consideration to further enhance guests' experience. We wish to welcome you back again and look forward to your next visit.

10/10 Excellent

Pramod

Stayed 2 nights in Dec 2023
Response from Anurag Rai Multi Property General Manager on Feb 24, 2024
Dear Pramod,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Port Muziris, a Tribute Portfolio HotelIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! We strive to be your home away from home and it is heartening to read that our warm hospitality has made you feel welcomed during your brief stay in Kochi. We wish to welcome you back again and look forward to your next visit.

10/10 Excellent

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

varghese

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time experience at Poet Muziris
Linen and washrooms were very clean. Food was awesome.
Stayed 1 night in May 2023

10/10 Excellent

Pramod

Stayed 1 night in Apr 2023

4/10 Poor

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
At checkin was told to wait since the computer system was down. Was sent to the bar at a hotel next-door to wait. When I went to the bar at the hotel next-door I was told it was a dry day and so I had to find my way back to the hotel and yet again wait for registration.
Stayed 1 night in Jan 2023
Response from Anurag Rai on Feb 1, 2023
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for taking the time to review your stay with us.We are sorry to hear of your less than satisfactory stay and do apologies for the negative impression reflected. We aim to deliver excellent quality in both facilities and services, and it appears we missed the mark this time. Your comments will certainly be treated with our utmost consideration to further enhance guests' experience. We await the pleasure of welcoming you soon for your next visit.Warm RegardsAnurag RaiMulti Property General ManagerPort Muziris, a Tribute Portfolio Hotel(Part of Marriott Hotels)

10/10 Excellent

Sanjay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, delicious food, clean room
Stayed 1 night in Aug 2022
Response from Anurag Rai on Nov 1, 2022
Dear Guest,Namaskaram from Port Muziris, a Tribute Portfolio Hotel Kochi!!Thank you for staying with us and sharing your feedback. A positive feedback like yours certainly makes us proud and motivate us at the same time to always deliver exceptional service to our guest.We look forward to welcome you again in nearest future.Warm RegardsAnurag RaiMulti Property General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay!
Amazing experience!
Stayed 1 night in Mar 2021
Response from Subhankar Bose General Manager on Apr 21, 2021
Dear Guest, Thank you for your excellent rating on this forum. We wish to welcome you back soon to the hotel for yet another brilliant stay. Warm Regards

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021
Response from Subhankar Bose General Manager on Apr 21, 2021
Dear Guest, Thank you for bestowing us with excellent ratings on this forum. We wish to welcome you back again soon and look forward to your next visit. Warm Regards

4/10 Poor

kawitansh

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel is next to Kochi international airport. Location wise and ambience is quite nice. But it is taken care by amateurs. The food quality is just ok but very pricey.Room service disappointing. Beds are not that comfortable. Breakfast service is very poor. I am told this is managed by Marriott people but does not seem so. Avoid the property is possible.
Stayed 1 night in Jan 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was modern. Had USB ports for cell phone charging. Friendly staff who went out of their way to get us breakfast sandwiches since we had to leave early.
Stayed 1 night in Jan 2020
Response from Harish on Jan 28, 2020
Dear Guest, Greetings from Port Muziris Kochi! Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to know that you enjoyed multiple aspects of your stay, from the bed and breakfast, to the service provided by the hotel team. Thank you for your recommendation and am glad to know that you will visit us again and look forward to welcoming you back. Best regards, Harish Gopalakrishnan General Manager

10/10 Excellent

Harshal

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent in every aspect!
Stayed 2 nights in Dec 2019
Response from Harish on Dec 19, 2019
Dear Harshal, Thank you for choosing to stay at Port Muziris Kochi and for your wonderful rating! We appreciate your fantastic evaluation of your stay experience with us and we look forward to your next visit! Best regards, Harish Gopalakrishnan General Manager

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved this hotel. It’s beautifully decorated. Very clean and the bedrooms had absolutely everything we need. Kettle, coffee and good sized mugs! Very comfortable bed. Fantastic meal. Being so close to the airport was brilliant. 5 minutes away in the car but we couldn’t hear planes at all. The staff were great. Lovely refreshing drink on arrival. We went for a swim in the pool on the roof terrace which was a delight after a long day travelling from Northern Kerala. We would definitely recommend it.
Stayed 1 night in Nov 2019
Response from Haris on Nov 28, 2019
Dear Guest, Greetings from Port Muziris Kochi! Thank you for sharing your positive feedback further to your recent stay with us. I am delighted to know that you enjoyed multiple aspects of your stay, from the welcome drink, to the services provided by the hotel team. Thank you for your recommendation and am glad to know that you will visit us again and look forward to welcoming you back. Best regards, Harish Gopalakrishnan General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Harish on Nov 15, 2019
Dear Guest, Thank you for rating your experience with Port Muziris Kochi and recommending us to fellow travelers. We look forward to welcoming you back again soon. Best regards, Harish Gopalakrishnan General Manager

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my stay in this hotel. Nice decor , fantastic food. I had dinner and breakfast and both were awesome. I thank the staff for their hospitality to neha, mugesh, sukresh,Anthin,aleena ,manager malvika and the other evening manager I forgot the name. Will definitely come back to this hotel whenever I’m in kochi 😊
Stayed 1 night in Aug 2019
Response from Harish on Aug 26, 2019
Dear Guest, Thank you for your wonderful summary pertaining to your stay at Port Muziris Kochi. We are delighted to read such positive comments and such reviews motivate us to further enhance our guest experience. We are glad to know that the services of our associates and comforts of the rooms were at par to your expectation. We wish to welcome you back in future. Warm Regards Harish Gopalakrishnan General Manager

8/10 Good

Vignesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Harish on Jun 14, 2019
Dear Vignesh, Thank you for reviewing us on this wonderful forum. We look forward to welcoming you back again to Port Muziris Kochi. Warm Regards Harish Gopalakrishnan General Manager

10/10 Excellent

Hanifa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On est à la maison
L’équipe est au petit soin. Le service est excellent. La cuisine inventive est adaptée aux goûts de chacun.
Stayed 3 nights in Nov 2023
Response from Anurag Rai on Nov 21, 2023
Dear Ms. Hanifa, Namaskaram from Port Muziris, a Tribute Portfolio Hotel, Kochi!!!Thank you for your appreciative comments about your dining experience at Lila's Kitchen. Your kind words towards our overall facilities and excellent services are a big recognition to the team. We are happy to learn that you enjoyed the spread and thank you for endorsing us on this travel forum which is truly motivating.We wish to welcome you back again and look forward to your next visit.Warm regards Anurag Rai Multi-Property General Manager