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Reviews of Studio 6 Alexandria, LA

2.5 out of 5
Studio 6 Alexandria, LA
742 MacArthur Drive, Alexandria, LA

Reviews

6.6
Rating 10 - Excellent. 23 out of 68 reviews" "
Rating 8 - Good. 12 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 9 out of 68 reviews" "
Rating 2 - Terrible. 16 out of 68 reviews" "

5.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Keedy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Keedy,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The room was fine for the most part, someone stole all the dishes and the trash can and there was fresh food still all over the microwave as well as empty bottles under the couch from the people before, the floor was pretty dusty too, however I talked to staff and got it fixed very quickly, staff were super friendly, it really was a nice little room for the price and having a stove top was great for cooking small meals, house keeping was quick and kept everything topped up as far as towels and trash bags go, there was a few dead crickets under the bed and the bathroom sink but I never saw anything that was alive, only other thing was the walls are very thin, so you can hear everything outside and above you late at night
Stayed 8 nights in Dec 2023
Response from Nancy Y. on Jan 16, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Wendy

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hated this place!! Office staff was VERY rude. The whole area was dark and scary. People walking all around talking very loud. We were stuck in the very back in the corner and had to park next to 2 broken down scary looking vans and we couldnt see our car thru the window. The person next door kept hus door open all night and the tv blaring at top volume all night, i didnt sleep at all. The room is VERY dirty, dead bugs on walls, holes in blankets, dirt on pillows, dirty towels hanging in bathroom door. Dirt on bathtub and just nasty nasty .
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 5, 2023
Hi Wendy,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everythinng.
Stayed 7 nights in Oct 2023
Response from Brand Experience Team on Nov 21, 2023
Hi NicholasWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities
Property was okay at first glance but after heading to the back to my room I quickly realized it was more run down than I expected. It looked as if the door had been broken into before because of the space between the door frame and actual door. Also someone kept knocking on my door all night and anytime I went to look no one was there. I called the front office to see if they might could look at the cameras and see who kept knocking at my door and she informed me she couldn’t rewind the tapes & only the managers had permission to do that but she claimed she wasn’t actively seeing anyone but I know what I heard. The longer I stayed the more unsafe I felt. The tv only had 3 or 4 working channels, I saw several bugs as in roaches and crickets in my room. Also the stove In the kitchenette did not work. I will not be back to this hotel.
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi Karen,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service
Transport wasn't good
Stayed 1 night in Oct 2023
Response from Brand Experience Team on Oct 31, 2023
Hi William, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Okay

Jamie

Traveled with family and small children
The room ac wasn't able to change settings. Plus the room has dead bugs on the floor once we swept everything else was ok.
Stayed 2 nights in Jun 2023
Response from Brand Experience Team on Jul 18, 2023
Hi Jamie,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 Good

Charles, Robeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Pleasant place at a moderate price.
It was nice to have a kitchen with a full sized refrigerator.
Stayed 1 night in Mar 2023
Response from Nancy Y. on Mar 17, 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service
Clean room before arrival, please!
Our room had not been cleaned prior to our arrival. We called the front office and they sent a maintenance guy to clean the room and mop. The room was filthy. The bed linens had not been changed either. Grateful that we received a new set of sheets. Housekeeping needs to be top priority!
Stayed 3 nights in Jan 2023
Response from Nancy Y. on Mar 8, 2023
Thank you for providing feedback. Your experience is important to us, and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

4/10 Poor

Aubrie

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from Nancy Y. on Mar 8, 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
We didn't stay. They had given our room away. The roon they put us in was already occupied. It was just a terrible experience.
Stayed 2 nights in Dec 2022
Response from Brand Experience Team on Jan 5, 2023
Hi Traveler,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

2/10 Terrible

Kim

Stayed 4 nights in Oct 2022

6/10 Okay

Monica

Stayed 1 night in Sep 2022
Response from Brand Experience Team on Sep 19, 2022
Hi Monica,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms!
Stayed 1 night in Aug 2022
Response from Brand Experience Team on Sep 19, 2022
Hi Darren,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

2/10 Terrible

chavelys

Traveled with family and small children, Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell of the room was terrible. The shower wasnt working and dirty. Roaches. I felt disgusted of even touching the beds. The environment around the building was not good. Strange peiple walking around. Didnt feel safe. Never again.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 19, 2022
Hi Chavelys,We’d like to apologize for falling short where safety is concerned. The safety of our guests is our highest priority, so rest assured we’re giving this the attention it deserves. Lilith#Team6

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service
Overnight stay
The staff was very friendly and accommodating. The blanket had a few burn holes and the shower wasn’t clean. Nothing some shower shoes couldn’t fix. Good nights sleep for my family.
Stayed 1 night in Jul 2022
Response from Brand Experience Team on Sep 19, 2022
We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Pastor Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager is always friendly and the rooms have everything I need.
Stayed 2 nights in Jun 2022
Response from Brand Experience Team on Jun 30, 2022
Hi Pastor Adam, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You! Maz K. #Team6

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to wherever you need to go
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on Jun 30, 2022
Hi Joey, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

2/10 Terrible

Jewel

Why was I charged twice for one room
I was charged twice for one night. Once by the hotel and once by yall
Stayed 1 night in May 2022
Response from Brand Experience Team on Jun 30, 2022
Hi Jewel, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

4/10 Poor

April

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
One of the few vacancies…not as advertised. To top things off the toilet was inoperable. Not likely to stay here again.
Stayed 1 night in May 2022
Response from Nancy Y. on Jun 7, 2022
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Brand Experience Team on May 3, 2022
Hi Traveler, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Sandra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 3, 2022
Hi Sandra, Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
More than satisfied
Overall, very nice. One thing. If you're going to go with all wood floors, no rugs, you really have to make the extra effort to ensure they're clean. Also enjoyed the kitchenette, but again, it must be inspected, and cleaned between geust. Especially the fridge.
Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 3, 2022
We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

8/10 Good

Steve

Stayed 1 night in Apr 2022
Response from Brand Experience Team on May 3, 2022
Hi Steve, Thank you so much for taking the time to leave us a positive rating - it's much appreciated! Kaur J. #team6

8/10 Good

Shannon

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was black mold on the ceiling in the bathroom as well as poop on the wall!!
Stayed 1 night in Mar 2022
Response from Brand Experience Team on May 3, 2022
Hi Shannon, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smoking rooms. And very quiet
Stayed 1 night in Feb 2022
Response from Brand Experience Team on May 3, 2022
Hi Greg, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Kaur J. #team6

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Brand Experience Team on May 3, 2022
Hi Paul, Ten out of 10?! We’re blushing. Thanks for your review, we really appreciate the support. Kaur J. #Team6

10/10 Excellent

Charles

Stayed 1 night in Mar 2022

6/10 Okay

monica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Brand Experience Team on May 9, 2022
Hi Monica, Thank you for positively rating your stay! Lilith #Team6

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Brand Experience Team on Feb 19, 2022
Thank you for the great rating!! We look forward to providing your future lodging needs. Kaur J. #team6

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities
Not great
I stayed 3 days. My room was never serviced. I had to call and get fresh towels. There were burns and and stains on the comforter. The tv remote did not work. I saw one cockroach. I slept on top of the blankets and covered up with my own robe. There was a loud commotion outside in the middle of the night. Not so great of a stay.
Stayed 3 nights in Nov 2021
Response from Brand Experience Team on Mar 4, 2022
Hi Benjamin, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

10/10 Excellent

Oscar

Stayed 1 night in Oct 2021

2/10 Terrible

Talynn

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
An enter at ur own risk location
This is what u would expect from a 30 dollar hotel. while i paid double i had a crappy experince. people yelling outside my door at 3am stomping around. the floor was so dirty my feet were black within seconds. The ceilings and walls are gross. The only good thing was the counters were clean and there were no bugs. I know not everything is within there control but i wont stay again.
Stayed 2 nights in Oct 2021

10/10 Excellent

Arthur

Stayed 1 night in Oct 2021

2/10 Terrible

Julio

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Ratings aren’t accurate
This place is a dump. It doesn’t deserve a 6.6. A 4 would be generous.
Stayed 3 nights in Sep 2021

2/10 Terrible

Michael Wayne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was very poorly maintained. The sliding lock on the door was missing but, more importantly, there was so much mold on the bathroom wall that I didn't feel safe taking a shower in there--I didn't want to stir up the mold with steamy water from the shower. The doors and other walls in the bathroom were filthy.
Stayed 1 night in Sep 2021

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

6/10 Okay

Tammy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just for a night
For the price the room was okay. The night clerk was very nice, she was really great!
Stayed 1 night in Sep 2021

10/10 Excellent

Sheteka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shooting the day before
Stayed 4 nights in Aug 2021

8/10 Good

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Nancy Y. on Jul 22, 2021
Thank you for positively rating your stay!! Nancy Y. #Team6

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property caters to workers and not tourists. It is run down and in need of a major makeover. What I did like is the front desk staff at check in and check out, especially Halona. Very friendly.
Stayed 1 night in Jun 2021
Response from Nancy Y. on Jul 22, 2021
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

10/10 Excellent

Verified traveler

Stayed 6 nights in Jun 2021
Response from Nancy Y. on Jul 22, 2021
Thank you for the perfect rating!! Nancy Y. #Team6

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nasty at the room sheets were dirty ! All the linen was stained ! Bugs were in the bed seen roaches . Got moved to another room the same nasty ! People hanging out all night long drugs been done .. food was left behind . Walls had dirt on them just completely nasty will never stay there again
Stayed 2 nights in Jun 2021
Response from Nancy Y. on Jul 22, 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

10/10 Excellent

Nekokia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time here
I enjoy my stay, the customer service was perfect, not a lot of noise going on, well lit at night on the parking lot, clean room and spacious
Stayed 1 night in Jun 2021
Response from Nancy Y. on Jul 22, 2021
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y. #Team6

8/10 Good

Dawayne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Stay
It was a very good stay except we had to wait a little while for towels.
Stayed 2 nights in May 2021

10/10 Excellent

Rachel

Liked: Staff & service, room comfort
Motel notel 6
Good people
Stayed 1 night in May 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
trashy as hell
Stayed 1 night in Apr 2021

10/10 Excellent

Andrew

Liked: Staff & service
Stayed 1 night in Mar 2021