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Reviews of Hotel Le Logis de la Lys

Hotel Le Logis de la Lys
35 rue d'Isbergues, Aire-sur-la-Lys, Pas-de-Calais

Reviews

8.2

Very Good

Rating 10 - Excellent. 23 out of 72 reviews" "
Rating 8 - Good. 35 out of 72 reviews" "
Rating 6 - Okay. 12 out of 72 reviews" "
Rating 4 - Poor. 2 out of 72 reviews" "
Rating 2 - Terrible. 0 out of 72 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for our stay
Comfortable rooms, air conditioning, free secure parking, great service, kettle in the rooom and the food in the restaurant was good. What's not to like?
Stayed 2 nights in Jul 2022
Response from LEFRANCOIS on Jul 21, 2022
Thank you!

4/10 Poor

steve, newcastle upon tyne uk

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
convenient overnight stop
First bedroom had a smouldering lamp. second bedroom the toilet seat was not fixed to toilet. Unable to change second bedroom as hotel was unattended between 15.00 until 08.00 next day. the breakfast for a Saturday morning was not available until after 8.30 therefore too late if like us you need to catch a ferry or Eurotunnel. The restaurant was closed on Friday evening.
Stayed 1 night in Jul 2017

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities
Strange place with an unmanned reception a lot of the time. Breakfast a bit spartan but it all worked so OK.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smallish hotel, with good all-round facilities
Stayed before, and we have always enjoyed our time at this hotel. This last visit was no exception

10/10 Excellent

Gwyn

Liked: Property conditions & facilities, room comfort
Cheap and cheerful
The hotel was good overall but was slightly odd as the reception wasn't covered all the time and the hotel restaurant wasn't open every evening. There were days when no staff were on site after breakfast. One day our room was missed from being cleaned and made up.

6/10 Okay

Jim, Lincoln

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aire-sur-la-Lys
Towel rail broken. Clean, friendly staff. Taps mislabelled. Toilet seat broken.

10/10 Excellent

Owain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Fantastic hotel, ideal for a quiet getaway.
Response from Raphael LEFRANCOIS on Jun 30, 2016
merci d'avoir pris le temps de nous noter et sommes heureux de voir que votre séjour vous ait plu.

8/10 Good

Gilbert, Los Angeles

Liked: Cleanliness, property conditions & facilities
Le Logis de la Lys
It not that the hotel is a bad hotel, it's just a very small town with limited choices. This one is one the "outskirts", but still a 10-15 min walk to the central square. They do a good job of keeping the place neat and tidy, but it lacks all the typical comforts one would want in a hotel. The hours are limited, both at reception and with the food service, so you are forced to use a vending machine, or walk the 5 min across the road to Carrefour or McDonalds. Comfy enough, but don't expect a lot. I would stay again.
Response from Raphael LEFRANCOIS on Aug 27, 2015
We are delighted to know that you will return. We do the best to satisfy our clientele.

10/10 Excellent

Least, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for visit to LeCouple
Our room was a suite which was a lovely surprise for or last night in France. Also had thd best wifi of our trip as everyone logged in separately creating their own account. The bathroom had a fantastic shower and bath which was a nice treat.
Response from Raphael LEFRANCOIS on Aug 27, 2015
All my team and I even thank you for your comment. See you very soon

8/10 Good

David, Fontaine les Gres France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff at this hotel. Very helpful and cheery. Good breakfast and large dining area to eat in.
Response from Raphael LEFRANCOIS on Aug 27, 2015
All my team and I even thank you for your comment. See you very soon

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stopover
A very reasonable Hotel just out of town. Clean and spacious rooms. Good bed and sufficient pillows. Slept well. I can't really speak about the staff as our contact with them was minimal. We arrived and was given our room entry card by a young man who was serving behind the bar in the Restaurant. He gave me an envelope and went back into the Restaurant straight away. He did not tell us where our room was, but that was easy to find anyway. We were not asked if we wanted breakfast and consequently did not have it the following morning. In the morning I went out to put the cases in the car and a gentleman said 'good morning'. Again, we were not asked about breakfast. That was the only words spoken to us. We therefore went to a cafe in town and had breakfast.

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Chambre spacieuse et propre mais service à revoir. Impossible de contacter l'établissement par téléphone. Personnel sympathique, mais plus personne de disponible à partir de 20h30. j'ai failli dormir dehors. La carte de ma chambre qui m'avait été mise à disposition ne fonctionnait pas. Heureusement j'ai pu arriver à 20h30 et changer ma carte. Je suggère de demander à vérifier son bon fonctionnement si vous arrivez après 20h30
Stayed 1 night in Dec 2023

6/10 Okay

ROXANE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nathalie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Gilles

Stayed 1 night in Sep 2023

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Sep 2023

10/10 Excellent

Véronique

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité prix
Stayed 1 night in Aug 2023

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien mais il serait plus sympathique de prévenir les clients de l’absence de savon avant l’arrivée. Confort de lit excellent; salle de bain très propre. Tout était très bien. Personnel correct mais un petit sourire ne coûte rien!
Stayed 1 night in Aug 2023

8/10 Good

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel agréable
Hôtel propre, confortable, personnel agréable. Petit déjeuner à revoir , manque de choix. Les produits locaux seraient un plus.
Stayed 2 nights in Apr 2023

8/10 Good

STEPHANE

Stayed 1 night in Mar 2023

10/10 Excellent

Christophe

Stayed 1 night in Nov 2022

6/10 Okay

Sahbi

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

8/10 Good

Thibaut

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022
Response from LEFRANCOIS on Oct 3, 2022
merci pour votre note

8/10 Good

Xavier

Stayed 1 night in Sep 2022
Response from LEFRANCOIS on Oct 3, 2022
MERCI POUR VOTRE NOTE

10/10 Excellent

Christophe

Stayed 1 night in Jul 2022
Response from lefrancois on Jul 21, 2022
merci

6/10 Okay

Erick

Business traveler
Stayed 1 night in Apr 2022

8/10 Good

Noria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from R.LEFRANCOIS on Apr 1, 2022
Merci pour votre note

6/10 Okay

Nathan

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Franck

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Leopold

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Amabilité service ecoute
Stayed 1 night in Nov 2021

10/10 Excellent

Jacques

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je recommande sans hésitation. Séjour d’affaires. Tout c’est très bien passé
Stayed 1 night in Jun 2021
Response from MR LEFRANCOIS on Jun 6, 2021
Bonjour, Nous vous remercions pour votre commentaire et sommes heureux que vous ayez apprécié votre séjour dans notre établissement. A très bientôt chez nous!

8/10 Good

Fabrice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Matthias

Business traveler
Liked: Cleanliness
Stayed 4 nights in Nov 2020
Response from MR LEFRANCOIS on Nov 24, 2020
Bonjour, nous vous remercions pour votre note

10/10 Excellent

GREGORY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel aires sur la lys
Belle hôtel bon rapport qualité prix accueil sympathique chambre agréable et spacieuse confortable
Stayed 1 night in Oct 2020
Response from MR LEFRANCOIS on Oct 29, 2020
Bonjour Monsieur, nous vous remercions pour votre commentaire et votre note qui nous remontent le moral en cette période difficile.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Très mauvais rapport qualité /prix
Une clim chauffage sifflant toute la nuit bien qu’éteinte !!! Vieillot et cher
Stayed 1 night in Mar 2020

8/10 Good

JOSE ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Raphael on Jun 17, 2019
Merci pour votre vote

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Réservation pour un client
Service efficace. Rapport qualité un peu cher au vu de l'emplacement. Environnement un peu froid
Stayed 1 night in Apr 2019
Response from lefrancois on Jun 13, 2019
Merci pour votre commentaire.

6/10 Okay

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Peut mieux faire
Difficile d'avoir de l'eau chaude, le soir. La numérotation des chaînes TV est particulière.
Stayed 1 night in Mar 2019
Response from lefrancois on Jun 13, 2019
Merci de votre commentaire. Nous en prenons compte afin d'améliorer nos services

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
RAS
Stayed 1 night in Feb 2019
Response from Raphael on Mar 11, 2019
Merci pour votre avis

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre très correct Volets ce qui est rare Literie excellente Restaurant bon rapport qualité prix
Stayed 1 night in Aug 2018

8/10 Good

Stéphane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Raphael on Jun 20, 2018
Nous vous remercions de votre note.

8/10 Good

Claude, Beynes (78)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel sans grand charme, mais tout à fait correct.
Stayed 2 nights in May 2018
Response from Raphael on Jun 3, 2018
Bonjour, nous vous remercions de votre commentaire.

6/10 Okay

Verified traveler

Response from Raphael on Apr 9, 2018
Merci pour votre note.

8/10 Good

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonnes prestations en générales
Chambre propre et spacieuse Bon accueil Table très correct
Response from Raphael on Mar 8, 2018
Nous vous remercions de votre commentaire et ravis que votre séjour vous ait plu.

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Raphael on Jan 29, 2018
Nous vous remercions pour votre note

8/10 Good

Uretek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buon hotel
In generale un buon hotel senza aspettarsi molto ovviamente.
Stayed 4 nights in Dec 2017
Response from raphael on Jan 29, 2018
Nous vous remercions pour votre commentaire et votre note

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Raphael LEFRANCOIS on Nov 25, 2017
Bonjour, nous vous remercions pour votre note!