I am writing in regards to our recent stay at Semaphore. Overall we were very disappointed with the accommodation provided. Here are a few of the contributing factors.
- The house was very dirty. We spent the first few hours cleaning once we arrived. There were no cleaning supplies (brooms, cleaning chemicals etc)
- The cooking utensils were very limited, not even a big frying pan to cook breakfast. The utensils were broken (we had to buy our own tongs) No paper towels , rubbish bags etc.
- The washing machine was full of clothes, that must of been sitting in the machine for a long time as the smell of mold was terrible.
- The door on Bedroom 3 jammed shut and luckily it wasn’t the smallest child in there as they wouldn’t of been able to open the window and we would of had to call the fire brigade.
- For a house that is suited for 6 people there was only 4 dinning chairs and we had to use one of our camping chairs so we could all sit at the table.
- The hot water would run out after 2 people had a quick shower.
I Wrote to Monica on many occasions, with no response. I tried to settle this matter and she avoided my calls and emails.