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Reviews of Olympic Inn & Suites

2 out of 5
Olympic Inn & Suites
616 W Heron St, Aberdeen, WA

Reviews

7.4

Good

Rating 10 - Excellent. 161 out of 551 reviews" "
Rating 8 - Good. 200 out of 551 reviews" "
Rating 6 - Okay. 93 out of 551 reviews" "
Rating 4 - Poor. 54 out of 551 reviews" "
Rating 2 - Terrible. 43 out of 551 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Gonzalo

Disliked: Amenities, property conditions & facilities
Nobody at front desk for check in, even though within check in time. Rang bell by door and left messages at two different numbers provided on sign, but had to find housekeeping to assist. Was told that bell wasn’t working. Ice machine also not working; was told ice available (for free) at gas station. Opening in ceiling in shower from what seemed like an unfinished repair.
Stayed 1 night in May 2024
Response from sheilly on May 9, 2024
Hello Gonzalo we are very sorry for any inconvenience this may have caused, we will work on these problems and try to better ourselves, thank you for your honest review and your business, and we hope you give us another chance, we hope you have an amazing day!

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable
Stayed 1 night in May 2024
Response from sheilly on May 9, 2024
Hello Debra we thank you for you're amazing review and the kind words you had to say, we are happy to hear that you enjoyed your stay here with us, and we hope to see you again, have an amazing day!

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for a quick nights rest on a long road trip. Was the better of two motel experiences on the trip. Nothing too fancy, but a good value for the cost of the room.
Stayed 1 night in Apr 2024
Response from sheilly on May 9, 2024
Hello James thank you for your review and the kind words you had to say, we hope you come stay with us again, thank you for your business, have an amazing day!

10/10 Excellent

zachary s

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from sheilly on May 9, 2024
Hello Zachary, thank you for you review and your business, we hope you chose to come stay with us again, and we hope you have an amazing day!

4/10 Poor

James

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
There was no desk staff available.
Stayed 1 night in Apr 2024
Response from sheilly on May 9, 2024
Hello James, we appreciate your honest review and we will try harder to make sure their is available staff in office, sorry for any inconvenience this may have caused, thank you for your business, we hope you give us one more chance. Once again we are sorry for the inconvenience, thank you and have a wonderful day!

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service Clean place
Stayed 1 night in Apr 2024
Response from sheilly on May 9, 2024
Hello Hector, We thank you for your lovely review and the kind words you had to say, thank you for your business, we we are glad to hear you enjoyed your stay, and we hope you come stay with us again, thank you and have an amazing day!

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good clean rooms for the price
Stayed 1 night in Apr 2024
Response from sheilly on May 9, 2024
Hello Robert, we are glad to hear you enjoyed your stay thank you for your honest review and the kind words you had to say, we hope you come stay with us again, have an amazing day!

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from sheilly on May 9, 2024
Hello Tracy, thank you for your lovely review, we are happy to know that you enjoyed your stay, we hope you come stay with us again, thank you for your business, have an amazing day!

2/10 Terrible

Sinaualo

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from sheilly on May 9, 2024
Hello Sinaualo, thank you for your honest review and we are sorry for any inconvenience you may have experienced with us, we apologize and we thank you for your business, we hope you can give us another try, thank you and have an amazing day!

4/10 Poor

San Jose

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Both Beds was lopsided and left me with back pain. wifi was not working, phone was not working, ice machine was broken, shower could not stay on a constant temperature. Poor quality room. Poor quality facilities. Needs many upgrades.
Stayed 1 night in Mar 2024
Response from sheilly on May 9, 2024
Hello San Jose, we are sorry to hear about the inconveniences you experienced hear with us during your stay, we sincerely apologize and we will focuses on these problems and get to them as soon as possible, thank you for your honest review, we hope you can give us another try, thank you for your business, have a wonderful day!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Basic Hotel, room was clean, bed was comfortable, no complaints.
Stayed 1 night in Mar 2024
Response from sheilly on May 9, 2024
Hello Scott, thank you for your kind review, we are glad to hear you enjoyed your stay, we hope you come and stay with us again, thank you for your business, thank you for your kind words, have a wonderful day!

10/10 Excellent

Gabriel

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, perfect stop on our way to Cannon beach from Vancouver BC
Stayed 1 night in Mar 2024
Response from sheilly on May 9, 2024
Hello Gabriel, we appreciate your wonderful review and the kind words you had to say, hope you enjoyed Cannon beach, and we hope you stay with us again, thank you and have an amazing day!

10/10 Excellent

Simeng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from sheilly on May 9, 2024
Hello Simeng, thank you for your lovely review and thank you for your business, we hope you stay with us again, have an amazing day!

8/10 Good

Courtney, aberdeen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although it was a older hotel they kept it nice and up to date with their choice of furniture and decorating. It was very roomy and very quiet as well as affordable. I had a great two day stay here and would recommend this place to anyone traveling to Aberdeen.
Stayed 2 nights in Mar 2024
Response from sheilly on May 9, 2024
Hello Courtney, we are thankful for your review and the many kind words you had to say, we appreciate your business, we hope you chose to stay with us again, and we are glad to hear you had a great two day stay, thank you, and have an amazing day!

6/10 Okay

Walter

OK but dated
Stayed 1 night in Mar 2024
Response from sheilly on May 9, 2024
Hello Walter thank you for your honest review, we hope you chose to stay with us again, thank you for your business, have an amazing day!

10/10 Excellent

Leigha, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
It's a good place to star
Stayed 3 nights in Mar 2024
Response from sheilly on Mar 13, 2024
Thank you for your amazing review.

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy access in and out of the parking lot and a quiet place to stay.
Stayed 2 nights in Feb 2024
Response from sheilly on Feb 27, 2024
Thank you, for leaving such a great review and we are glad to hear that you had a good stay, thank you, hope you stay with us again.

10/10 Excellent

Jewell M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Timeliness
I had to wait more than 15 minutes for someone to come check me in even though I arrived at 5:30. But it's very inexpensive and the rooms fine.
Stayed 2 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Kimberly, Las Vegas

Traveled with family and small children, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
While the room is spacious and decent for the price, the horrible customer service was what ruined the stay for us. We arrived for check-in before posted closing hours and it took 20 mins to get someone to come to the door for check-in by ringing the doorbell and calling the desk repeatedly. When he did come, he was burping and yawning loudly, speaking incoherently, and he tried giving us the wrong room. When I corrected him on the room type, he grumbled even louder. The check-in process took much longer than expected due to his erratic behavior. On the second night we came back to find that we were unable to get into our room because somehow the inner security lock got flipped out preventing the door from opening. This time I was not willing to wait 20 minutes, so I continuously rang the doorbell at the front office (during posted open hours) until he came to open it, which still took 10 solid minutes. I have to return to the area once a month for the next several months and I was hoping to stay here again, but I’ll be making a reservation at another property due to the customer service here.
Stayed 3 nights in Jan 2024

6/10 Okay

Christine

Liked: Staff & service
Stayed 2 nights in Jan 2024

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Angel

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The door had a big crack underneath it, so cold air and noise from outside easily came in. Shower wasn’t so great. It kept switching from really hot to really cold on its own. Room kinda smelled like cigarettes.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Gena

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called to say I would be checking in late they said they didn’t have my reservation. The first two attempts to call were disconnected. I verified that I did have one. I asked if I could just get a room and I’d sort out the details later. They said they had one but not for two hours. Then I arrived 2 hours later - nobody was there or answering the phone. I called the posted number for after hour check in several times. First was a hangup. Next then he said he couldn’t check me in. We left and went to the travelodge instead of this dump. There were maybe 4 cars in the lot so I suspect we made a lucky escape.
Stayed 1 night in Jan 2024

2/10 Terrible

Janet

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
the manager is a rude condescending piece of work. I will never stay at this place again there are plenty of other hotels in the area that would appreciate our business.
Stayed 1 night in Jan 2024

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly comfortable and pleasant stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Grady

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Roslyn

Business traveler
We could check in for 15 minutes while the desk clerk got there, and there was a lot of yelling around the area at night.
Stayed 1 night in Jan 2024

8/10 Good

Chakravarthy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for stay
Good place to stay, spacious with many amenities, clean and good service with good value for money.
Stayed 1 night in Dec 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Curtis

Stayed 1 night in Jan 2024

10/10 Excellent

Grady

Liked: Property conditions & facilities
Sleeping in Aberdeen, WA
The room was well maintained except the curtains had quite a few holes in them. But the rest of room was clean and well maintained
Stayed 2 nights in Dec 2023

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place for an Overnight
The Olympic Inn is the perfect place for us to stay while visiting our son in Aberdeen. They’ve recently done some upgrades that are quite cheery. They do need to replace some loose electrical sockets. Sometimes the plugs won’t stay in. They have plenty of parking and are very near a Denny’s for an easy breakfast in the morning.
Stayed 1 night in Nov 2023

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the stay
Stayed 1 night in Nov 2023

10/10 Excellent

Zhengqing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience.
Stayed 1 night in Nov 2023

6/10 Okay

Harvey

Stayed 4 nights in Nov 2023

8/10 Good

Matt

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2023

4/10 Poor

Cheresse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude
Stayed 1 night in Nov 2023

10/10 Excellent

Grady

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

timothy

Traveled with family
Disliked: Staff & service
Customer service from the young man who checked us in was not very friendly and a little rude. He had some strange comments to make that didn’t really make sense. The room smelled like it had been smoked in the past. They said they come to change towels on the 3rd day, however no one came in the whole 4 days we were there, to take trash out, clean, make beds or change towels. I didn’t see any cleaners there any time we were there. Maybe they were taking the week off?
Stayed 3 nights in Nov 2023

10/10 Excellent

Grady

Stayed 1 night in Nov 2023

8/10 Good

Della

Traveled with partner
Bed comfortable. Property showing signs of age.
Stayed 1 night in Nov 2023

6/10 Okay

Nonya

Liked: Staff & service
It didn’t say anything about the office closing at 10pm. Had to call office and she had to call the owner…. Took longer than I expected.
Stayed 1 night in Oct 2023

6/10 Okay

Mellisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from jimi on Oct 22, 2023
thanks for your score have a wonderful day:)

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to event.
Stayed 2 nights in Aug 2023
Response from jimi on Oct 22, 2023
very thank full for the score, we really appreciate it.

2/10 Terrible

Jennifer

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in my hotel room for less than an hour and developed anaphylaxis in response to stale cigarette smoke (I don’t think they replaced the carpets since the motel went non-smoking) and mold (visible in the bathroom). I used two epi pens with no relief and ended up spending the night in the local ER. I contacted the on-call agent when I was first struggling to breathe to let him know I couldn’t stay and I wanted my money back. He said they’d only refund me if the maids could smell the cigarette smoke in the morning. Which they either couldn’t or didn’t care about in the first place or the room wouldn’t have smelled like that. I called the on call agent again about 6 hours later when I was released from the ER and was sent to voicemail. I reiterated that since I was unable to use the property (and it had, in fact, tried to kill me) that I wanted a full refund and a call back to confirm. I received neither and am currently disputing this with my credit card. I was supposed to stay here for two nights. My second night I slept in my car. Because I’d used both of my epi pens, I couldn’t even risk trying a different hotel room. This was a horrendous experience made worse by how staff handled it. I cannot emphasize enough: go anywhere else.
Stayed 2 nights in Sep 2023

4/10 Poor

Zachary

Traveled with partner
Disliked: Property conditions & facilities
The room was clean and comfortable but smelled of stale smoke despite being a "non smoking room". The toilet screamed like a banshee everytime you flushed it. Was very bizarre. Overall an okay cheaper place to stay for a night.
Stayed 1 night in Sep 2023
Response from jimi on Sep 14, 2023
thank you for your review.