Indoor pool

Reviews of Super 8 by Wyndham Abbotsford BC

2 out of 5
Super 8 by Wyndham Abbotsford BC
1881 Sumas Way, Abbotsford, BC

Reviews

7.6

Good

Rating 10 - Excellent. 340 out of 1007 reviews" "
Rating 8 - Good. 348 out of 1007 reviews" "
Rating 6 - Okay. 160 out of 1007 reviews" "
Rating 4 - Poor. 82 out of 1007 reviews" "
Rating 2 - Terrible. 77 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of space i the room. Comes with a breakfast.
Stayed 1 night in May 2024

6/10 Okay

Tara

Disliked: Staff & service
It did fine for a quick stop - staff was friendly but not outgoing to provide additional hotel support. We did not stay for breakfast, room was clean but dated.
Stayed 1 night in May 2024

6/10 Okay

miranda

Traveled with family
Liked: Cleanliness
The pool was good but the showers where really cold
Stayed 1 night in May 2024
Response from Manveer on May 24, 2024
Hi Miranda, Thank you for taking the time to provide feedback on your recent stay. We are pleased to hear that you enjoyed our pool facilities. However, we apologize for the inconvenience you experienced with the cold showers. Your feedback is valuable to us, and we are addressing the issue to ensure it is resolved promptly. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable stay.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in May 2024
Response from Manveer on May 24, 2024
Hi Michael, Thank you very much for your glowing 5-star review! We are delighted to hear that you enjoyed your stay at our hotel. It is always gratifying to receive such positive feedback, and it serves as a great encouragement to our team. We look forward to welcoming you back on your next visit.

10/10 Excellent

NHIEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent.
Stayed 2 nights in May 2024
Response from Manveer on May 24, 2024
Hi Nhien, Thank you for taking the time to leave such a wonderful 5-star review. We are thrilled to hear that you had an exceptional experience with us. Your kind words are greatly appreciated, and they motivate our team to continue delivering outstanding service. We look forward to welcoming you back on your next visit.

10/10 Excellent

scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in May 2024
Response from Harpreet on May 20, 2024
Dear Scott, Thank you for your positive review! We're glad you enjoyed our convenient location. We look forward to welcoming you back soon.

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was going great during our one night overnight stay until we were awakened by the thump, thump, thump of live music coming from down the hall. Went out to investigate and ended up looking out the exit door to the Abbey Road Tap House next door that was completely going off with a Saturday night set from a live band that was so loud it woke me up in our hotel next door. Going back to our room and getting back into bed then was woke again by the family next door having a full-on domestic dispute screaming match. Good hotel just request as far as possible away from the night club next door. Front desk employee doing check in was great and very helpful.
Stayed 1 night in May 2024
Response from Harpreet on May 20, 2024
Dear John, Thank you for reviewing your recent stay with us. We apologize for the disturbance during your stay. Your comfort is important to us, and we regret any inconvenience caused by the noise from restaurant next door. We appreciate your understanding and feedback. Please know that we'll do our best to accommodate your preferences for a quieter room location in the future.

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manveer on May 24, 2024
Hi Meghan, Thank you for taking the time to review your stay at our hotel. We are delighted to hear that you had an overall positive experience with us and we look forward to welcoming you again in the future.

10/10 Excellent

Bren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff , clean rooms, breakfast was good Will definitely stay here again
Stayed 1 night in May 2024
Response from Front Desk Manager on May 20, 2024
Thank you for your kind words! We're delighted to hear you enjoyed your stay. We look forward to welcoming you back for another enjoyable stay.

10/10 Excellent

Jatinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all good place to stay
Stayed 2 nights in May 2024
Response from Front Desk Manager on May 20, 2024
Thank you for your feedback! We're glad to hear you had a good stay with us. We look forward to welcoming you back in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manveer on May 24, 2024
Hi Lisa, Thank you for reviewing your stay at our hotel. We're delighted to hear you had an overall positive experience with us. We hope to see you again in the future.

2/10 Terrible

Mona

Disliked: Cleanliness, property conditions & facilities
Scary, looks like theres a ghost in this hotel, poor brekfast. In total not recomendable
Stayed 1 night in May 2024

6/10 Okay

Anne

Traveled with family
Disliked: Property conditions & facilities
The bathroom door looked like someone punched it in…and the room next door.. their window glass broke and glass was on the path Felt a little innsafe.
Stayed 1 night in May 2024
Response from Front Desk Manager on May 20, 2024
Thank you for your recent stay and bringing this to our attention. We sincerely apologize for the issues you encountered and understand your concerns. Rest assured, we will address these matters immediately to ensure the safety and comfort of our guests. We appreciate your feedback and hope to provide you with a better experience in the future.

10/10 Excellent

Chad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at this establishment. The staff was friendly and helpful, the rooms and property were clean and the amenities were well taken care of. We enjoyed the breakfast and the friendly staff.
Stayed 1 night in May 2024
Response from Front Desk Manager on May 20, 2024
Dear Chad,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us. We appreciate your kind words and hope to welcome you back soon for another pleasant stay.

8/10 Good

John, Penticton

Liked: Cleanliness, staff & service, property conditions & facilities
no comment
Stayed 1 night in May 2024
Response from Manveer on May 22, 2024
Hi John, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Candis, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff
Stayed 1 night in May 2024
Response from Front Desk Manager on May 20, 2024
Thank you for your kind words! We're thrilled to hear that you found our staff very friendly. We look forward to welcoming you back soon.

8/10 Good

Jerin

Liked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Manveer on May 22, 2024
Hi Jerin, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Corinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manveer on May 7, 2024
Hi Corinna, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Christina

Traveled with group, Traveled with family
Disliked: Amenities
Close to restaurants
Stayed 2 nights in May 2024
Response from Manveer on May 7, 2024
Hi Christina, Thank you for your review. We're delighted to hear that you could benefit from our convenient location. We look forward to seeing you again sometime soon.

8/10 Good

D James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options to eat and drink all withing a few hundred metres. Have stayed here before and like the rooms.
Stayed 2 nights in May 2024
Response from Manveer on May 7, 2024
Hi James, Thank you for your review. We're delighted to hear you were pleased with your room and that you could benefit from our convenient location. We look forward to seeing you again sometime soon.

8/10 Good

Stacey

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Manveer on May 7, 2024
Hi Stacey, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great 1 night stay to see a concert nearby. Would book again.
Stayed 1 night in May 2024
Response from Manveer on May 7, 2024
Hi Rhonda, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in May 2024
Response from Manveer on May 7, 2024
Hi Patricia, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

4/10 Poor

Justine

Stayed 1 night in Apr 2024

6/10 Okay

Lawrence

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Lawrence, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Elvin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was good for the price just there breakfast selction aint that great, would of been nice to have some scrambled egg at least.
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Elvin, Thank you for your review. We're delighted to hear you had an overall positive experience with us. We're always looking for ways to improve, so I appreciate your feedback about our breakfast. We hope to see you again sometime soon!

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The front desk staff were very friendly. Hotel.rooms were fine, nothing fancy but that didnt bither us. The pool and hot tub however were absolutely filthy, and murky. The water even smelled. Made my kids get out after 15minutes when my eldest found a clump of hair and bandaid in the pool!! Mqde them shower immediatley it was that gross
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Jennifer, Thank you for your review. We're delighted to hear you were pleased with your room and with the service of our front desk team. However, I apologize that our pool did not meet your expectations; please allow me to express my sincerest apologies. I appreciate your detailed feedback, as we're always looking for ways to improve. I will talk to the staff working on the days of your stay personally. I hope you will give us another chance to serve you better in the future.

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Manveer on May 7, 2024
Hi Jenny, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Stephanie

Stayed 1 night in Apr 2024
Response from Manveer on May 24, 2024
Hi Stephanie, Thank you for taking the time to review your recent stay at our hotel. We are pleased to hear that you had a positive experience and appreciate your 4-star rating. Your feedback is invaluable to us, and we are committed to making every stay a five-star experience. We look forward to welcoming you back on your next visit and exceeding your expectations in the future.

2/10 Terrible

Dallyce

Disliked: Cleanliness
Stayed 5 nights in Apr 2024
Response from Manveer on May 7, 2024
Hi Dallyce, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

10/10 Excellent

Merle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super awesome hotel. The place is clean and breakfast is great! Thank you, will definitely come back.
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Merle, Thank you for your review. We're delighted to hear you were pleased with your room and that you liked the breakfast. We look forward to seeing you again sometime soon.

10/10 Excellent

Aaron, penticton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Apr 2024
Response from Manveer on May 7, 2024
Hi Aaron, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

8/10 Good

Ching Ying

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
There was a McDonald cup with fluid on the coat hanging rack. I didn’t see it until I was packing to leave. Lorin bottle was empty. Bed was good and we had great sleep
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Ching Ying, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us. I apologize for the mistake from our housekeeping staff. We look forward to seeing you the next time you're in our area!

10/10 Excellent

Haimon

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 2 nights in Apr 2024
Response from Manveer on May 7, 2024
Hi Haimon, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Marcie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Marcie, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Taline

Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Taline, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Michel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very helpful and pleasant. Breakfast was as expected. I would book again for sure.
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Michel, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had a positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms where really clean!!!
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Randi, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Sandra, Langley

Traveled with partner
Liked: Cleanliness, staff & service
The pool was closed for maintenance and that was the only reason we chose this hotel. We had already booked a non refundable room when they called to inform us. The breakfast was ok. Our bed was awful. They put us in a double room but we booked a queen. Wasn’t worth arguing over. Parking wasn’t great, but Tim Hortons is right beside it. Pros and cons for sure, but likely would not go back.
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Sandra, Thank you for reviewing you stay at out hotel. I am sorry that our beds did not meet your expectations and for the inconvenience caused by the unscheduled maintenance of the pool slide. In terms bed size: the beds at our hotel are standard queen size not the olympic queen size. It is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Robyn

Traveled with group
Liked: Staff & service
It was ok. Just a normal hotel. Nothing outstanding.
Stayed 3 nights in Apr 2024
Response from Manveer on May 7, 2024
Hi Robyn, Thank you for reviewing your recent stay. We're delighted to hear you had an overall positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Roberta

Traveled with family
Was very clean and friendly within walking distance from restaurants
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Roberta, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

6/10 Okay

Colin, Salmon Arm

Traveled with family
Hotel is dated, and breakfast was just adequate, but decent for the price. We had trouble getting the parking gate to lift, and pool was small, but again, decent value for a lower-priced hotel.
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Colin, Thank you for reviewing your recent stay at our hotel. I appreciate your detailed feedback, as we're always looking for ways to improve. We hope to see you again the next time you're in our area.

10/10 Excellent

Andrew

Traveled with family
Liked: Amenities
Convenient, clean
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Andrew, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

10/10 Excellent

Leslie

Traveled with partner
Liked: Staff & service, property conditions & facilities
It’s a busy commercial area with some refuse indicative of areas with a lot of fast food joints. There’s a lot of food choice within walking distance of the hotel so that’s a good thing.
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Leslie, Thank you for reviewing your recent stay with us. We're delighted to hear you could benefit from our convenient location and that you had an overall positive experience with us. We hope to see you again soon.

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manveer on May 7, 2024
Hi Davina, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

10/10 Excellent

Travis

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were kind and helpful. The facility is well maintained. It is such a convenient location to shopping, restaurants and airport. Continental breakfast featured delicious homemade waffles, fruit, cereal, toast & eggs. We so enjoyed our stay!
Stayed 1 night in Apr 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Travis, Thank you for reviewing your recent stay at our hotel. We're delighted to hear you had an overall positive experience with us and thank you for the kind words you shared about our staff. I'll be sure to share your review with them. We hope to see you again in the future.

10/10 Excellent

Babal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manveer on May 7, 2024
Hi Babal, Thank you for reviewing your recent stay. We're delighted to hear you had a positive experience with us and we look forward to seeing you the next time you're in our area!

6/10 Okay

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean and safe and the area is conveniently located to shopping and restaurants. More options at breakfast would be nice (there was boiled eggs, toast and waffles offerred). I also think the gym and pool hours should be open earlier than 10am so theres more opportunity to use the facilities.
Stayed 2 nights in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Kathryn, Thank you for reviewing your recent stay with us.We're glad you found your room clean and safe. We understand your concern about breakfast options, and here at Super 8, we are all expected to serve a good quality free continental cold breakfast. We will certainly take this into consideration to enhance our offerings and provide a more satisfying experience for our guests in the future.We hope to see you again the next time you're in our area.

4/10 Poor

Kevin

Stayed 3 nights in Mar 2024
Response from Manveer on May 7, 2024
Hi Kevin, Thank you for reviewing your recent stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. May we ask the reason for leaving the negative rating? Knowing why will assist us in resolving any difficulties for you and improving our service in the future. Please contact us directly if you wish to express your concerns in privacy.

6/10 Okay

Amber

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs cleaning in the pool and bathrooms
Stayed 1 night in Mar 2024
Response from Front Desk Manager on Apr 14, 2024
Dear Amber, Thank you for your feedback. We appreciate you bringing the cleanliness of the pool and bathrooms to our attention. Ensuring a clean and hygienic environment is a top priority for us, and we'll address these areas immediately to improve the guest experience. We hope to see you again the next time you're in our area.