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citizenM Zürich

4.0 star property
Lakefront hotel with a 24-hour business center and a 24-hour front desk

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Photo gallery for citizenM Zürich

Enjoy expansive city views from the large windows in this stylish space, featuring a central seating area and unique chairs.
Experience a curated space with a unique chandelier, decorative items, and a collection of books and artworks on display.
Relax in our inviting lobby, featuring a comfortable seating area, flat-screen TV, and a bookshelf.
Workspace area with a vibrant mural and modern furniture.
Enjoy a spacious room with a large bed, desk, and comfortable seating area, plus a bathroom with a modern sink and mirror.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is ￥28,665
￥31,051 total
includes taxes & fees
Jul 20 - Jul 21

Room options

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Showing 1 of 1 room

View all photos for King Room

King Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

King Room

9.2 out of 10
Wonderful
(207 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Pillowtop bed
Separate bedroom
Blackout drapes/curtains
Fan
Private bathroom
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
8001, Zürich, Talacker 42

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • Swiss National Museum - 12 min walk - 1.1 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on site, a coffee shop/cafe, and a library. The on-site restaurant, canteenM, offers breakfast, lunch, and dinner. In addition to a bar and a 24-hour business center, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • A TV in the lobby, smoke-free premises, and coworking spaces
  • Luggage storage, a water dispenser, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms offer comforts such as premium bedding and iPads, in addition to thoughtful touches like laptop-compatible safes and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks, and phones

Languages

English, German

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Jul 20 - Jul 21
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPad
  • iPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of Jul 15, 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on Jul 20, 2025 start from ￥28,665, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at citizenM Zürich?

Check-out is at 11:00 AM. Late check-out is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz, and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1009 reviews
Rating 8 - Good. 185 out of 1009 reviews
Rating 6 - Okay. 59 out of 1009 reviews
Rating 4 - Poor. 15 out of 1009 reviews
Rating 2 - Terrible. 21 out of 1009 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. Restaurant had great food and drinks
Stayed 4 nights in Jun 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay for a quick 2 night stay. My daughter and I felt safe exploring the area and found plenty to do. We also enjoyed our breakfasts.
Stayed 2 nights in Jun 2025

10/10 Excellent

ibtihale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel! The room is beautiful and super modern. The lobby is beautifully decorated and most importantly the staff is very friendly and welcoming (Lauro is a gem!)
Stayed 2 nights in Jul 2025

10/10 Excellent

Zhe

Cool place
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable for a quick stay in Zurich!
Stayed 1 night in May 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! I traveled alone and I would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient, great location.
Stayed 1 night in May 2025

10/10 Excellent

NASREEN

Liked: Cleanliness, amenities, property conditions & facilities
Centrally located to shopping, train station and restaurants
Stayed 2 nights in May 2025

8/10 Good

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value!
Stayed 3 nights in Jun 2025

10/10 Excellent

Suji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and conveniently located
Stayed 3 nights in May 2025

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t like the proximity to the nightclub next door with loud music. However clean and well located hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This usa great hotel. Staff are so nice! It makes a big difference! All are so friendly!
Stayed 1 night in Jun 2025

10/10 Excellent

Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, comfortable place to stay while skiing in the Alps!
Stayed 1 night in Mar 2025

8/10 Good

Marah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room. Very comfortable bed. Nice hotel. Check in was odd. Good for a short visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast! Fun eclectic design all around property!
Stayed 2 nights in Apr 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and an awesome property over all
Stayed 3 nights in Apr 2025

10/10 Excellent

Donna

Liked: Staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Apr 2025

10/10 Excellent

Hannah Rhianne

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel - a lot of the features are tech operated which made everything swift and easy!
Stayed 4 nights in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Easy to get around Old Town Zurich.
Stayed 1 night in Apr 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
CitizenM is very walkable to central Zurich, with many trams and train station options nearby. The building itself is a bit dated, but they have remodeled it so the room itself is very modern. The smart TV and iPad control aren't very user friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property close to everything!
Stayed 7 nights in Apr 2025

10/10 Excellent

Rita

Liked: Cleanliness, amenities, property conditions & facilities
I liked how centrally located this hotel is, it is within walking distance to a ton of major attractions in Zurich. This property is also super automated with minimal staff. An ipad in the room to control everything you need, lights; tv; room service. Bed is comfortable and food is pretty good. Loved it!
Stayed 2 nights in Jun 2025

8/10 Good

saihari

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good hotel - Close to Zurich train station. Rooms are expectedly small
Stayed 2 nights in May 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to old city and train station. It is very comfortable. The bed and the pillows , also the bathroom was really nice specially the shower.
Stayed 3 nights in May 2025