Dear Guest,Thank you for taking the time to share your detailed feedback about your experience at our hotel. We truly appreciate your kind words about our accommodations, food, and the outstanding service provided by our team.Regarding the activities at the beach, we are actively engaged in conversations with local authorities to address this problem and find sustainable solutions. We appreciate your understanding that this situation is beyond our control, but we are committed to doing our part to improve the guest experience.Once again, thank you for your valuable feedback. We would be honored to welcome you back in the future.Kind regardsSusan OtienoGuest Services Manager

Dear Erica,We are glad you enjoyed your stay at Zuri Zanzibar and we look forward to having you stay with us again.Best regardsSusan OtienoGuest Services Manager

Dear Aaron, Thank you very much for the lovely comment. I have noted your concerns in regards to our beverage prices. I am pleased to confirm that our General Manager is looking into making changes by the beginning of April as she shares your point of view. We hope to welcome you back to Zuri soon. Kind Regards Susan Otieno Guest Services Manager

Thank you! Your feedback is much appreciated.

Thank you for your review! We look forward to welcome you back.

Dear Sara. Thank you for having enjoyed your stay so much at Zuri with us. We hope you will visit us again soon.

Thank you for the absolute vote of confidence Mohammed. We sincerely appreciate.

Dear Osama We are pleased to have exceeded your expectations. Thank you and feel Welcome always.

I thank you once again for pointing out this mishap, you have noticed during the breakfast egg preparation. We really appreciate such feedback as it`s essential for us to be able to correct how we do things and to maintain hygiene and great service all over the resort. Have a safe trip home and warm greetings!

Dear Alexander, thank you for your compliments. Very pleased to hear that you have enjoyed the resort and the food. If you wish, please reach out directly, to share more details on what we can improve on, to impress you the same way with our services. Thank you and warm greetings.

Dear Taryn. Thank you for staying with us in Zuri and all the wonderful compliments and vote of confidence. We truly appreciate and hope we can host you again next time.

Dear JJ, Thank you for this wonderful feedback. We look forward to being able to host you again in the near future.

Dear Heikki. What beautiful feedback! Thank you. Now you can try the newly introduced Ngorongoro buffet and Zanzibar authentic buffet theme nights for a change. We cannot wait to hear your comments. A peek on our insta page will whet your appetite.

Thank you for your confidence in Zuri.

Dear Guest, Thank you . We are glad you loved it.

Thank you very much for the appreciation Viktor

Thank you

Thank you for rating Zuri 5 Star!

Dear Guest, Zuri is delighted to have hosted your honeymoon and together made it one very memorable one. Thank you for rating Zuri 5 star and indeed, it would be a lovely thing to host you again for your first anniversary. Welcome!

We are very glad you enjoyed your holiday Eduardo. Thank you for your feedback. Your Zuri Team.

Dear Josiah, Your feedback is truly invaluable, thank you very much. And thank you for taking time to offer suggestions. I think our Menus are quite balanced in this context. However there will always be room for exciting ideas. I will share your culinary suggestion with our Executive Chef and Food and Beverage Manager with a view to enriching our local culinary experience. Sincere thanks.

Dear Guest, Thank you for the awesome feed back with such detail. Am saddened to hear some change went missing in your room. There must have been some misunderstanding that maybe the steward thought it was tip left for them. Even so we never entertain such behaviour. It would have been so helpful had you let us in on this to enable us investigate this happening further. Please accept our sincere apologies. We send you our warm regards.

Dear Guest We really ate your feed back, thank you for your appreciation of our style and vibe, the sundowners and cocktails and the excellent service by our staff. Welcome back again.

Dear Cherazad, Glad you loved Zuri, thank you very much. We Welcome you back again with open arms.

Dear Nader Thank you for your review. We really appreciate you taking the time to share. Your review is very important to us and we really hope next time you will find time to share with us more to help us improve in serving our guests. Please accept our sincere warm regards.

Dear Aman Thank you very much for the feed back. Lovely to hear you loved the resort and Ramadhan our Front Office Supervisor went out of his way to make your stay extra special. It is a shame gastronomy did not impress you just as much. We hope we will have another chance to impress you next time. A lot of thanks for staying with us.

Dear Guest, On behalf of the team here at Zuri Zanzibar, I extend my sincere apologies for the poor standards of service you recently experienced. I myself arrived two weeks ago and my immediate focus is to ensure we deliver a quality 5* guest experience across all departments and also to position our management associates around the resort at all times for immediate and prompt assistance. We also need to put more attention to daily training sessions, staff skills development, restaurant reservation handling and revise our nightly cleaning practices. We do have an issue with the resort adjoining Zuri Zanzibar when they hold these loud monthly Full Moon events and we are seeking support from the tourism board to assist I reduce this loud music impact on what should be a very relaxing and tranquil experience at Zuri Zanzibar. Please rest assured I take all our comments seriously and will remedy such issues immediately. Thank you and regards, Michael Murphy General Manager E: general.manager@zurizanzibar.com

Dear Navy, Thank you for such pleasant feedback. It was a pleasure to have you back for the second time. We look forward to seeing you more.

Thank you for having offered us the opportunity to offer you such an exceptional experience. Guest satisfaction and appreciation such as yours is so fulfilling and the very reason why we are here. We look forward to being able to host you in the future.

Dear Viridiana,We are glad you enjoyed your stay with us at our beautiful resort and hope to welcome you back soon.Kind regardsSusan OtienoGuest Services Manager

Dear guest,I appreciate your positive feedback about our hotel and the friendly staff. Your recommendation is greatly appreciated. We value your feedback regarding including one drink for dinner and will take it into consideration for future improvements. We strive to provide the best possible experience for our guests, and your input helps us in that endeavor. Thank you again for choosing our hotel, and we hope to welcome you back in the future.Kind regardsSusan OtienoGuest Services Manager

Dear Dorothee,We are delighted to read from you and are glad we exceeded your expectations through out your stay with us.We hope to welcome you back to our lovely paradise with time.Kind RegardsSusan OtienoGuest Services Manager