Dear Anonymous, Thank you very much for taking the time to provide our team with your valuable feedback. I am happy to hear that you have a great experience at our hotel. At the Howard Johnson Hotel Victoria, we strive to provide our valued guests with great hospitality and comfortable experiences. Have a nice day and we hope to welcome you again in the near future. Kind regards, Daniel T.

Dear Anonymous, Thank you very much for taking the time to provide our team with your valuable feedbacks. We are looking forward to welcoming you again. Kind regards, Daniel T.

Dear Anonymous, Thank you for taking the time to provide our team with your valuable feedback. I sincerely apologize that you did not have a satisfactory stay. We will try our best to improve your experience during your next stay. Have a nice day, Daniel T.

Dear Anonymous, Thank you very much for taking the time to provide our team with your valuable feedback. I am happy to hear that you had a great experience at our hotel. At the Howard Johnson Hotel Victoria, we strive to provide our valued guests with the best experiences. We are looking forward to welcoming you again whenever your travel bring you back to Victoria. Have a great date, Daniel T.

Dear Mr. Evan, Warmest Greetings, Thank you also for your positive comments about our staff. I am, however, disappointed that you were not happy about your rooms and the hotel's facilities. We have noted your comment about the room and the property. I sincerely apologize that you did not have a satisfactory stay. Please rest assured that we are working on immediate improvements with the furnishings and decorations will shortly be replaced with brand new pieces. We do hope to get another opportunity to accommodate you and to create a more memorable stay in our lovely Victoria. Best regards Daniel T.

Dear Anonymous, Thank you for taking the time to provide our team with your wonderful feedback. We are looking forward to welcoming you again in the near future. Kind regards, Daniel T.

Dear Anonymous, Warmest greetings, First of all, I am very pleased to hear that you have had a satisfactory stay at the Howard Johnson Hotel Victoria by Wyndham. We always try our very best to ensure our valued guests will have a memorable stay. I have noted your comment and we have immediately replaced the above item. Once again, thank you very much for staying with us and we hope to welcome you again in the future. Best regards, Daniel T.

Dear Mr. Roy Allan, Thank you very much for your great review of your recent stay at the Howard Johnson Hotel Victoria by Wyndham. I appreciated your comments on improving our guestrooms, we will make sure to include these in our coming renovation. I am sorry that we fell short in replacing your in-room amenities, I will forward your message to our housekeeping team and we will work to improve these. Many thanks and best regards, Daniel T.

Dear James, Thank you very much for taking the time to provide our team with your valuable feedback. Please accept our apologies that our facilities could not meet your expectations and could not provide you with a satisfactory stay. We enforced our no-smoking policies in all of our 80 guestrooms. Please rest assured that we are taking measures to ensure that our valued guests will have a great stay at our hotels. Additionally, the majority of the rooms are being renovated and upgraded. It will be our pleasure to assist you and we will be thrilled to welcome you back. Once again, thank you very much and we look forward to seeing you again. Sincerely Daniel T.

Warmest greetings, Thank you very much for taking the time to provide our team with your valuable feedback. We pride ourselves in providing our guests with a clean and comfortable stay at our value-oriented location. Please accept my apologies that our facility did not meet your expectations. We will share your feedback with our housekeeping team and please rest assured that we will make every effort to ensure our guest satisfactory stay. With that being said, it will be our pleasure to have another opportunity to improve your experience and welcome you back. Sincerely, Daniel T.

Thank you so much for taking the time to leave us a review. We are glad to hear you felt welcomed and were able to enjoy the complimentary muffins, coffee and yogurt. We hope to see you again the next time you visit Victoria!

Dear Anonymous, Thank you very much for your feedback. We are looking forward to welcoming you again to our beautiful Gorge. Have a nice day, Daniel T.

Dear Patty, Thank you very much for taking the time to provide our team with your valuable feedback. I am happy to see that you praised our cleanliness and our friendly staff. I apologize for the window not closing properly during your stay. Please rest assured that we have brought this matter to our maintenance and it is being taken care of. It will be our pleasure to welcome you again at the Howard Johnson Hotel Victoria by Wyndham. Have a lovely day, Daniel T.

Dear Jeffrey, First of all, I would like to share my sincere sympathy for your situation. However, after serious investigation with all of the staff, we did not relocate any guest nor provide any refund to any guest. With this being said, it has come to my attention that you could have arrived at the wrong location and did not receive your promised reservation. I do feel sorry that it was not a pleasant experience but please rest assured that at our hotel, we always strive to provide our valued guest with the very best experience and we are known for going extra miles to ensure our guests' satisfaction. All in all, I hope you would not have to experience this again and hopefully, in the near future, we could have the opportunity to welcome you to our lovely hotel. Faithfully, Daniel T.

Dear Anonymous, Thank you for taking the time to provide our team with your valuable feedback. I sincerely apologize that you did not have a satisfactory stay. We will try our best to improve your experience during your next stay. Have a nice day, Daniel T.

Dear Familyman, Thank you very much for taking the time to provide our team with your valuable feedback. First of all, I am pleased that you find our property clean and our staff was helpful and friendly. Please accept my sincere apologies that our facility did not meet your expectations and could not provide you with a satisfactory stay. Our washrooms on the main floor were being closed for two days for our scheduled renovation, and they have been opened since. As an older property, we pride ourselves on maintaining our cleanliness. Because the restaurant is being renovated, we could not provide a full continental breakfast for our guests, therefore, we offer our valued guests with our environmental grab to-go bag. Once again, thank you very much for taking the time to provide your feedback and I hope that we will have the opportunity to welcome you and your family again in the future. Have a nice day, Daniel T.

Dear Ydobon, Thank you very much for taking the time to provide our team with your valuable feedback. I am happy to see that you find our room clean and comfortable. I am sorry that you find our property not up to your expectations. We are, however, in the process of renovating our property with significant improvement in case goods and carpet replacement. I hope that you would give us another chance to improve your experience in the future. Once again, thank you very much for your feedback and have a lovely day, Kind regards, Daniel T.

Dear Anonymous, Thank you very much for the kind words. At the Howard Johnson Hotel Victoria by Wyndham, we pride ourselves on providing the best experience for our guest. We are looking forward to welcoming you back whenever your travels bring you back to Victoria. Sincerely,

Dear Anonymous, Thank you for your review of your stay at our hotel. I sincerely apologize for the experiences that you have during your stay. We do try very hard to ensure all of our valued guests had a satisfactory stay. I understand that you felt unsatisfied with our resolution. Unfortunately, during your stay with us, you had not only violated our hotel policy but also disturbed our inhouse guests. Therefore, our team had no other options than to politely ask you to vacate the premise. Once again, I appreciate your understanding and hope that you accept our resolution. Best regards,

Dear Anonymous, Thank you for taking the time to provide our team with your valuable feedback. We hope to welcome you again in the future whenever your travel bring you back to Victoria. Kind regards,

Dear Anonymous, At the Howard Johnson Victoria, our team strive to provide the guest with the best customer service. We sincerely apologize for our miscommunication during your stay that caused inconveniences. As you have mentioned, the problem was resolved immediately, however, in the future, we will take extra caution and make sure that this will not happen in your future stay. Sincerely

Dear Chris, First of all, I would like to thank you for taking the time to review your recent stay with us. I sincerely apologize for the experience that you had at our property. I understand that this unfortunate event had caused you and your family great discomfort. Our team had worked very hard to manage the situation as best as we could have since this had never happened before at our hotel. I understand your point that we could have done better in this situation, therefore, since your review today, we have provided our guest service agents extensive training on resolving incidents like this. Additionally, we value all of our guests and try our very best to ensure their satisfaction. We hope that you would give us the opportunity to correct our mistakes and welcome you back in the future. Best regards,

Thank you for providing feedback regarding your recent stay with us. Your input helps us in improving our services to our guests. Were there any other concerns during your stay that we may address? Again, thank you for your feedback. Respectfully, Michael

Thank you very much for rating us 5 of 5.

Thank you very much Michael for sharing your great experience with us. I would love to see you again.

Thank you very much for sharing you experience.

Thank you very much for sharing your experience with us.

Thank you very much for sharing you experience with us.

We will address the issues. Thank you for leaving comments with us.

Thank you very much for sharing your experience with us.

Thank you very much for share your experience with us.

Thank you very much for sharing your experience with us. We will address the issue in not time. Can you please let us know the room you stayed so we can check it out.

Thank you very much for sharing your experience with us. We will certainly address the heating issue.

Thank you very much for sharing your experience with us.

Thank you very much for leaving wonderful score for us.

Thank you very much for sharing your experience with us. We have three vending machine on site. They are not the same. We don't have machine that collects cash.

Thank you very much for scoring us.

Thank you very much for sharing your experience with us.

Thank you very much for your time rating us.

Thank you very much for sharing your wonderful experience with us.

Thank you very much for sharing your experience with us.

Thank you very much for rating us.

Thank you very much for sharing experience with us. I will certainly address the heater issue

Thank you very much for rating us.

Thank you very much for rating us.