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Reviews of Hotel San Luca

3 out of 5
Hotel San Luca
San Marco 4671 - Calle Dei Fabbri, Venice, VE

Reviews

8.4

Very Good

Rating 10 - Excellent. 203 out of 472 reviews" "
Rating 8 - Good. 179 out of 472 reviews" "
Rating 6 - Okay. 53 out of 472 reviews" "
Rating 4 - Poor. 19 out of 472 reviews" "
Rating 2 - Terrible. 18 out of 472 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanne, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is perfectly located within walking distance of San Marco and Rialto. Every member of the hotel staff we met were friendly and ready to help or answer questions. Our room was comfortable and quiet and a great place to relax for awhile during a busy day exploring Venice.
Stayed 2 nights in May 2024

8/10 Good

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is excellent and helped a ton with our ways to get to our tour destinations with the local public transportation. Hotel is decent and cleaned well daily.
Stayed 3 nights in May 2024

8/10 Good

Bernadeth

Traveled with partner
Staff are so nice
Stayed 1 night in May 2024

10/10 Excellent

Francesco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, a pleasure to deal with. Majority of amenities are next door in Bella Venezia. But it's very convenient. breakfast was delicious and the location is wonderful.
Stayed 2 nights in May 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is part of another hotel very close by. So check-in/out is at a different location as is breakfast. Not a big deal, just not used to that. Staff were very friendly!
Stayed 4 nights in May 2024

6/10 Okay

Louis

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel experience, good location, good breakfast and friendly staff.
Stayed 2 nights in May 2024

2/10 Terrible

OLENKA

Stayed 2 nights in May 2024

10/10 Excellent

Carlos, Sao Paulo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Less then 5 minutes walk from everything one wants to see in Venice.
Stayed 4 nights in Apr 2024

10/10 Excellent

Gianni

Traveled with family
Liked: Amenities
April the receptionist was excellent and super friendly
Stayed 1 night in Apr 2024

4/10 Poor

Ronnie

Liked: Cleanliness
Small room
Stayed 2 nights in Apr 2024
Response from Chiara on Apr 11, 2024
Dear Ronnie, we thank you for for taking the time to review your stay at our Hotel San Luca and we regret reading that your experience didn't meet your expectations. Regarding the room we have different type of rooms with relative size. You booked the "economy" room which is the basic but we have also bigger rooms if booked. We sincerely hope that this experience will not permanently affect your faith in our Hotel which we will be delighted to restore and that we will have an opportunity to welcoming you back in the future. Best regards, Chiara - Guest Relations - Hotel San Luca

10/10 Excellent

Jacky

Nice
Stayed 1 night in Mar 2024

6/10 Okay

Shrenik, woodbridge

Liked: Staff & service
Disliked: Property conditions & facilities
Good location but property poorly maintained
Stayed 2 nights in Mar 2024

4/10 Poor

Aleza

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot water for shower was not working the entire stay
Stayed 2 nights in Mar 2024

8/10 Good

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Venice apartment. Great for family of 4 and close to St. Marks square. Suggest an early morning walk to enjoy without the crowds! Water bus close by, bit of a walk if you’re walking in from train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel. Gorgeous tile bathroom and hallway. Very friendly staff. Great location for Rialto Bridge and St Marks square. Cute clean fresh rooms. Nice central coffee machine 24/7.
Stayed 1 night in Mar 2024

6/10 Okay

Campo

Traveled with family
Liked: Cleanliness, staff & service, amenities
We was surprise we need to check in, take breakfast, and check out in a different hotel. The original hotel had a very bad smell when You open de main entrance door, however the room was ok. I did not anderestand why, maybe the carpet was wet sometime.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great breakfast with a very large number of choices was available for €10. The rooms in the annex are very cute and well appointed. Ours had a great view of one of the small canals if you stuck your head out the window. This was great although on one morning there was a rather noisy boat delivery of materials. But it was also neat to see the workings of the city. It’s very convenient to St Mark’s square and the Rialto bridge.
Stayed 3 nights in Feb 2024

10/10 Excellent

NOhum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this location and property. Great location, clean, and quiet. April was extremely helpful and kind. The service was a 10/10. Thank you April for your help. Will definitely stay at this location next time I go to Venice.

8/10 Good

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

Sion

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful and friendly. Great location.
Stayed 3 nights in Jan 2024

6/10 Okay

Antonio

Stayed 2 nights in Jan 2024

4/10 Poor

Kaleda

Traveled with partner
Disliked: Amenities, property conditions & facilities
Very old hotel which needs upgrading. Booking does not mention there are SEVERAL hotels managed by same company dotted around the area. On the first day I was given a different room to the one I booked it was dark small and very smelly with mould in the standing shower. After speaking to the hotel manager for some time she then moved us to another room for the first night temporarily and found us another room for the remainder of our trip. Our final room was big but again quite old. Hotel cleaning staff are very polite and hardworking and a do a very good job in keeping the rooms tidy. Do your research before you book this hotel
Stayed 4 nights in Jan 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great breakfast buffet!
Great central location. Staff were friendly and helpful. Breakfast buffet was excellent, with an unusually wide choice of 'continental' and 'cooked breakfast' items. Tea/coffee at the San Luca was in a common area, but sadly the coffee machine wasn't working - hopefully now fixed!
Stayed 1 night in Jan 2024

8/10 Good

Linda

Stayed 2 nights in Dec 2023

10/10 Excellent

tariq

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Victor, Bainbridge Island

Stayed 2 nights in Dec 2023

8/10 Good

RAJESH

Traveled with family
Liked: Staff & service
Decent stay
Stayed 2 nights in Dec 2023

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to shopping, restaurants, water taxi and St. Mark’s Plaza. Helpful staff. The only thing I missed was coffee in the room.
Stayed 2 nights in Nov 2023

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Yusuke

Stayed 1 night in Nov 2023

8/10 Good

Meital Rahel

Traveled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk around saint marks square. 15-20 minute walk to train station.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Cathy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to walk up 4 flights of stairs to get to room. Lobby smelly. Stairs in the room at the foot of the bed. Very difficult to walk around.
Stayed 3 nights in Oct 2023

10/10 Excellent

Paul

Traveled with partner
Liked: Amenities
Very good location near City of Venice, to all the local amenities, attractions and buzzing crowds.
Stayed 3 nights in Oct 2023

8/10 Good

Linda

Stayed 3 nights in Oct 2023

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love HARLEY!
We loved Harley!!! He checked us in and was great and carried my bag that was so heavy. Sweet person and very kind and helpful.
Stayed 2 nights in Oct 2023

8/10 Good

Stephen, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to St. Marks Square. Colorful decorated room. A bit noisy at night from people on the street below. Bed was hard and could use a mattress topper. Staff was excellent and very helpful!
Stayed 2 nights in Oct 2023

10/10 Excellent

Karl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Isela Alicia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful city and perfect hotel accommodations.
We loved our stay in Venezia (Venice) … the hotel is centrally located to lots of restaurants and lots of good shopping areas … from high end to normal. Even though we were in a central location we couldn’t here any of the street noise … and we were able to get a good nights rest.
Stayed 2 nights in Sep 2023

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was very smooth, woman at front desk was very personable! Hotel was extremely clean, quiet, awesome location! Coffee readily available all day!!
Stayed 2 nights in Oct 2023

6/10 Okay

Susan

Traveled with family
Liked: Amenities
I didn’t realize there were so many stairs to the apartment. I was traveling with mobility impaired people and it was a problem. The apartment was ok, but it could have been cleaner. We accidentally left our passports and when we realized it, we called the night clerk who was extremely rude and screamed at my sister. The next day we traveled from Rome to retrieve the passports and Kiara was absolutely lovely. She had us check to see that the contents were accounted for and served us cappuccino. She really made up for the nastiness of the night clerk. She needs to be the face of this hotel.
Stayed 1 night in Sep 2023

8/10 Good

olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

6/10 Okay

Zakaria

Liked: Cleanliness
Stayed 2 nights in Sep 2023

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, canal views. Perfect for seeing Venice.
Stayed 4 nights in Sep 2023

10/10 Excellent

Derek, San Mateo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel San Luca is in a perfect location on a side street very close to the Rialto Bridge vaporetto ferry stop making quick access to other parts of Venice. Room was extremely comfortable, clean and fit the feel that goes with Venice. We will definitely look for Hotel San Luca in our next visit to this amazing and unique city!
Stayed 4 nights in Sep 2023

10/10 Excellent

Gregory S

Stayed 2 nights in Sep 2023

4/10 Poor

Frans

Disliked: Cleanliness, staff & service
Perfunctory cleaning, left dirty cups and missed cleaning dustbins on some days. Broken remote. Upsell pressure from moment we arrived. Overpriced.
Stayed 3 nights in Sep 2023

10/10 Excellent

Helen

Stayed 3 nights in Sep 2023