ザロイヤルリトリートリゾートアンドスパの口コミ

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ザロイヤルリトリートリゾートアンドスパの口コミ

ザロイヤルリトリートリゾートアンドスパ

Village Hawala, Badi Hawala Road, Udaipur, Rajasthan

7.6

良い

8.4/10

清潔度

7.0/10

スタッフとサービス

6.0/10

設備とサービス

8.8/10

施設のコンディションと設備

7.6/10

環境への配慮

10/10 (非常に良い)

Ravikanth

2023 年 12 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

Quite a unique and exquisite property, every nook and cranny of this property is adorned with antiques and art pieces that keep surprising you moment to moment. The restaurant staff is so accommodating with exceptional service. Only thing you need to keep is n mind staying at their property is it will help if you have your own transportation, otherwise it can get tricky going in and out.

2023 年 12 月に 3 泊滞在

Ashish Vyasからの返信 (投稿日 : 2023 年 12 月 27 日)

Dear Ravikanth, Greetings from the Royal Retreat Resort & Spa, Udaipur ! Thank you for your ranking and great review for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

10/10 (非常に良い)

Ramesh

2023 年 11 月 27 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Great Ambience and Environment

2023 年 11 月に 3 泊滞在

Ashish Vyasからの返信 (投稿日 : 2023 年 12 月 4 日)

Dear Ramesh, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your kind words of appreciation for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

4/10 (不満)

Jignesh

小さなお子様連れの家族旅行

2021 年 8 月 30 日

良かった点 : 施設のコンディションと設備

気になった点 : スタッフとサービス、設備とサービス

Property is good but services is too poor minimum 3 calls required for anything even checkout

2021 年 8 月に 2 泊滞在

Ashish Vyasからの返信 (投稿日 : 2021 年 9 月 17 日)

Dear Jignesh, We really appreciate you taking the time to share your review for the property with us. We sincerely apologise for the inconvenience caused to you at the resort. I will personally look into the same and assure that same is resolved and not repeated in future. We look forward to seeing you again soon. Warm Regards General Manager The Royal Retreat Resort & Spa ,Udaipur

6/10 (普通)

Shriyansh

グループ旅行

2021 年 8 月 18 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Improve food quality

2021 年 8 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2021 年 8 月 21 日)

Dear Mr Shriyansh, Thank you for reviewing you recent stay with us . First of all please accept our sincere apologies for the inconvenience caused to you in food quality, same has been conveyed to Chef and his team. Wishing you a good day ahead! Sincerely, Ashish Vyas

10/10 (非常に良い)

Kalathiya

2021 年 8 月 16 日

2021 年 8 月に 1 泊滞在

Ashish Vyasからの返信 (投稿日 : 2021 年 9 月 17 日)

Dear Valued Guest Thank you so much for your 5-star rating and great recommendation ! We will share this with the entire team to let them know to keep up the amazing work Warm Regards The Royal Retreat Team

6/10 (普通)

宿泊されたお客様

出張, 家族旅行, グループ旅行

2021 年 6 月 8 日

Deluxe Budget Report - Good in General

This deluxe budgeted property. Good choice for friends and family weekend break. They need proper staff training. Rest all is fine.

2021 年 6 月に 2 泊滞在

The Royal Retreat Teamからの返信 (投稿日 : 2021 年 6 月 8 日)

Dear Valued Guest, Thank you so much for taking out time to review our services ! We are glad for your ranking and appreciation. The staffing issue is due to the pandemic scenario across the globe. Our guest experience is most important factor. Warm Regards

10/10 (非常に良い)

Palak

家族旅行

2020 年 9 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

oswaem & amaging Resort in udaipur

its wonder full place

2020 年 9 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Palak, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your kind words of appreciation for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

8/10 (良い)

宿泊されたお客様

家族旅行

2020 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2020 年 9 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Guest, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your ranking for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

10/10 (非常に良い)

palak

家族旅行

2020 年 9 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Very nice

2020 年 9 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Guest, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your ranking and review for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

10/10 (非常に良い)

Adish

2018 年 9 月 7 日

Must visit

Hotel royal retrea resort and spa is a good choice for travellers who have there own vehicle to drive to the resort. Resort is nestled into lush green mountain with maharaja designs through out the resort.

2018 年 9 月に 2 泊滞在

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

10/10 (非常に良い)

Adish

2017 年 8 月 15 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

Must go

It was a pleasurable and relaxing vacation nestled in nature paradise around the Aravali mountain range.

2017 年 8 月に 1 泊滞在

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

6/10 (普通)

宿泊されたお客様

2017 年 2 月 16 日

気になった点 : 清潔度

NOT WORTH IT

I had booked two rooms.They asked for each person's ID who will be staying in the room.My mother wasn't carrying ID so they made me signed waiver her.I was asked relationships. I have been staying at hotels internationally for years.NEVER HEARD and been asked for provide IDs for all the persons.Rooms were not as per booking confirmation. No bathrobes, slippers or soaking tub. No balcony in one room where as booking was for room with balcony. We had a medical emergency so I called front desk for nearest doctor's info and phone number and asked if I can call the doctor from my room so front office staff said that local calls are chargeable and I will be charged even though booking info said local calls are free.No courtsey. Dusty furniture and phone. Noisy. Could not sleep in. NO ROYAL RETREAT...NEVER AGAIN.

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Guest, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your valuable review for the Resort and its services. Our guest experience is the utmost importance factor. We sincerely apologise for the inconvenience caused , we will definitely look into the matter.

8/10 (良い)

Paresh

2016 年 12 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Friendly staff, nice rooms, and great breakfast

Extremely courteous and friendly staff members with prompt service. Hotel is truly meant to be a retreat, away from the city. Rooms are clean, but little things need to be cared for from a maintenance perspective or else I would have provided 5 stars.

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Mr Paresh, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your ranking and review for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

6/10 (普通)

宿泊されたお客様

2014 年 11 月 24 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Guest, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for your ranking for the Resort and its services. We look forward to your next visit to the Resort soon. Sincerely,

2/10 (非常に不満)

Kash、St Albans

2014 年 1 月 2 日

気になった点 : スタッフとサービス、客室の快適度

Stopover

1 night stay on a very cold night.No heating available.Eventually were provided with a poxy heater which wasn't effective at all as the room has very high ceiling.Utter chaos at breakfast. Definitely a 2* property if anything. Well overpriced. I would definitely gjve it a miss.

General Managerからの返信 (投稿日 : 2021 年 2 月 5 日)

Dear Guest, Greetings from the Royal Retreat Resort & Spa, Udaipur! Thank you for choosing to stay with us and we sincerely apologize for the inconvenience caused to you during your stay. Hope you shall give us an opportunity to make up for the lapse. Looking forward to welcoming you back on your next visit to Udaipur! Kind Regards,

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