Aparthotel

Casa Tulum

Property class: 3

Photo gallery for Casa Tulum

A rustic wooden structure with a thatched roof, a wooden door, and a bench with cushions. - Casa Tulum (Tulum)
A rustic kitchen with wooden beams, a wooden table, hanging pendant lights, a clock, and a television. - Casa Tulum (Tulum)
A rustic interior with a thatched roof, a bar area, seating, and a view of greenery outside. - Casa Tulum (Tulum)
A concrete pathway flanked by dense tropical foliage, leading towards a building with a white exterior. - Casa Tulum (Tulum)
A nighttime pool area with lounge chairs and umbrellas, surrounded by lush greenery and a building with string lights. - Casa Tulum (Tulum)
Casa Tulum provides a garden and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Add dates for prices

About this property

Casa Tulum

  • Aparthotel near Tulum Mayan Ruins
  • Casa Tulum provides a garden and more. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and smoke-free premises
  • Room features
  • All guestrooms at Casa Tulum feature perks such as air conditioning and separate sitting areas, in addition to amenities like free WiFi and separate dining areas.
  • Other conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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About the neighborhood

La Veleta, a neighborhood in Tulum, is home to this aparthotel. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Playa Paraiso. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Calle 7 Sur Entre 4 y 2 Fracc La Veleta, Tulum, QROO, 77760

What's nearby

  • A coastal landscape with a clear blue sky, turquoise waters, and a historic stone structure on a cliff overlooking the beach.
    Tulum Beach
    11 min drive - 8.8 km
  • A coastal archaeological site with a large stone structure, wooden walkways, and visitors.
    Tulum Mayan Ruins
    14 min drive - 8.1 km
  • Holistika Art Walk
    8 min walk - 0.7 km
  • Hospital de Tulum
    3 min drive - 1.8 km
  • Dos Aguas Park
    4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO)
    42 min drive

Restaurants

  • Burrito Amor
    1 min walk
  • Vaivén
    5 min walk
  • Delicia
    12 min walk
  • Viva Cafe Tulum
    4 min walk
  • El Aguajito Marisqueria
    8 min walk

Frequently asked questions

Does Casa Tulum have a pool?

Yes, this property has an outdoor pool.

Is Casa Tulum pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casa Tulum?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at Casa Tulum?

Check-out is at noon.

Does Casa Tulum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Casa Tulum located?

Located in La Veleta, this aparthotel is within 1 mi (2 km) of Holistika Art Walk and Hospital de Tulum. Dos Aguas Park and Cenote Escondido are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Casa Tulum Reviews

8.2

Very Good

8.8

Cleanliness

6.2

Location

7.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

Reviews

Verified review

10/10 Excellent

Liked: Communication
I loved this place l high recommend.
Stayed 4 nights in Mar 2023
Verified review

8/10 Good

Liked: Room comfort, communication

Muy felices en el hotel

Muy amable el personal del hostal y la Propiedad es hermosa. El restaurante no estaba habilitado pero cerca hay muchos lugares para comer y al lado una tienda. Regresaría feliz
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place the team is amazing! Breakfast was pretty good it took a little bit of time but overall was a great great hotel I will go back for sure
Stayed 2 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

BUEN HOTEL

MUY BUEN LUGAR PARA EL COSTO POR NOCHE, BUENAS INSTALACIONES, BUENA ATENCIÓN,RECOMENDABLE SOLO PARA LLEGAR A DORMIR Y DESCANSAR.LA ALBERCA ESTA UN POCO DESCUIDADA, EL UNICO PROBLEMA FUE QUE EL ULTIMO DIA NO HUBO AGUA Y EL A/C CHORREABA AGUA HASTA EL SUELO, PERO NADA GRAVE, SOLO DE TENER CUIDADOS. EN GRAL TIENE UN 8 DE CALF
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el establecimiento la tranquilidad La alberca se me hizo un poco sucia
Stayed 4 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok exelente servicicoo buena. atención ok ok ok ok ok
Stayed 4 nights in Apr 2019
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bonito y tranquilo , pero la limpieza y el mantenimiento esta malo ( toallas en mal estado, piscina sucia, cosas tiradas en el jardin, sabanas con manchas , fugas en el baño ) ausencia en la recepción nada mas la señora de la cocina quien tiene que atender todo pero no esta formada para esto . Internet malo
Stayed 5 nights in Feb 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bonito el hotel, la recamara cuenta con cocina, muy completa y muy ordenada, el mobiliario excelente. Debo volver!
Stayed 1 night in Jan 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Esta muy bien, son tipos departamentos y son amplios. El colchon un poco duro y le falta mantenimiento en general al hotel, pero la atencion es muy buena! Lo recomiendo.
Stayed 1 night in Jan 2019
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities
Please do not be fooled by the photos. This is so much less than ideal... the pool is not really usable, the food is not nice and it's very far from town. They will rent you bikes which is somewhat helpful. They charged an extra $50 per night, per person, for someone to sleep on the couch. With zero amenities, what on earth is this cost for? Between staff constantly looking in our room and lack of amenities, lack of friendliness and overcharging for everything, I can not recommend. You are better off in a hostel for much less money or finding a rental.
Stayed 4 nights in Jan 2019
Verified review

6/10 Okay

Disliked: Staff & service, amenities, property conditions & facilities
Bonito hotel con habitaciones amplias, alejado de la playa y del centro. Limpieza y mantenimiento insuficiente , personal ausente y poco eficaz.
Stayed 7 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great place! Huge size 2-room apartment with a balcony and a terrace in the front! Very modern, very clean! Comfortable king size bed. Area is very local and deserted, need a car! But be sure to visit Holistika resort in the area, which is only a 5-7 minutes walk. They let you in without stopping for free, has a spacious jungle garden with art installations, 2 awesome swimming pools, many other interesting things on their property!
Stayed 3 nights in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Mal hotel, muy lejos, en relación al precio no bueno, apestaba el cuarto, la piscina nada que ver, esta verde da parecer muy sucia, la atención del personal nula, no lo recomiendo
Stayed 2 nights in Dec 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increible! Te desconecta del mundo cotidiano
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pas de réception ni de personnel

Difficile à trouver mais une fois cela fait l'intérieur ressemble aux photo. Le séjour aurait pu être extra si nous avions eu de l'eau le 2eme jour : pas de douche, pas de lavabo et surtout pas d'eau dans les TOILETTES ( c'est agréable quand on est pas seul!!!) . Il y a normalement un restaurant (pour le petit dej que nous avions payés en sus) mais ça devait être le jour de fermeture car il n'y avait personne! Je ne peux pas me prononcer sur le personnel à la réception car il n'y avait également personne ce jour là pour régler notre problème d'eau et faire le check-out (on a laissé les clés sur le bureau).
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness
Los espacios son buenos ; necesitan una renovada y serían buenísimos
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo custo-benefício

O hotel casa tulum é extremamente aconchegante e bem rústico, característica marcante de Tulum. Fiquei no quarto no térreo, que ao abrir a porta dava direto na piscina! O quarto era ótimo com ar condicionado, cozinha, sem televisão, porém não fez falta alguma. O local é extremamente calmo, ideal para relaxar!! Achei ótimo o custo-benefício. No café da manhã, as opções eram servidas com pratos decorados, muito capricho! Não tivemos problemas com a localização pois estávamos com carro alugado e um dia alugamos a bike e fomos para região da praia! Eu com certeza indicarei Casa Tulum aos meus amigos e espero voltar. Obrigada a todos funcionários pela ótima recepção!!
Stayed 4 nights in Nov 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

October Vacations (Tuulum)

Great place, clean room, lovely view, really friendly staff! Next trip considering booking again and staying more days.
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique property!

Casa Tulum was a great find! It is in a quiet section of Tulum, away from the party noise, but just a short walk or bike ride to everything you might want. Rooms were clean and well equipped, front desk friendly and helpful. There is a small restaurant that serves brunch, but never did eat there so can't comment on it. Wonderful find and can't wait to return!
Stayed 14 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and relaxing

Really nice clean and quite hotel loved how the rooms were set up amazing staff. Not to far from the center of town.
Stayed 2 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Tulum town

BED was comfy. Like brand new . Nice kitchen with blender, toaster etc. Nice comfy couch/ day bed in the living room area. Beautiful wood furniture. Small store next door to get water/ beer/treats. Very sweet staff and nice pool. Not close to downtown so need bycicle which they have. Or taxi.
Stayed 4 nights in Mar 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable, great value

Casa Tulum is a cute, new hotel with good service and well-priced rooms. The hotel is located at the outskirts of the city in an area that is continuing to be developed (the street in front of the hotel was being prepared to be paved during our stay and a mini-mart opened next door on our last day). We enjoyed the quiet, private room that was nicely decorated and well maintained, and we especially liked having the sitting area and kitchen in the room. It would have been difficult to get to and from the hotel without a car or taxi service, but the good price made it an attractive place to stay while we explored Tulum and the surrounding area. The staff was very knowledgeable and helpful, and I would stay here again.
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, Relaxing Hotel

A little difficult to find at first. I arrived at night. My room was very nice. Great chef. Pool and front and back decks on all rooms. Very relaxing. Free bikes provided. Short drive or 30 minute ride to the beach. Convenient to the town.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is clean, tranquil and beautiful.

The staff was so nice and very knowledgeable about where to go for private and unique experiences. This is in downtown Tulum and very immersed in the Mexican culture. If you want more than the beach gimmick, give this a try. We were not disappointed..
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Good value!

Good value for the property. There was a lot of construction going on around the hotel.