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Reviews of Mondial Hotel

4 out of 5
Mondial Hotel
Rr. Muhamet Gjollesha, Tirana

Reviews

9.2

Wonderful

Rating 10 - Excellent. 297 out of 418 reviews" "
Rating 8 - Good. 96 out of 418 reviews" "
Rating 6 - Okay. 11 out of 418 reviews" "
Rating 4 - Poor. 6 out of 418 reviews" "
Rating 2 - Terrible. 8 out of 418 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in Albania and we stayed in the capital for 2 days, the staff were friendly and spoke good English, decent breakfast and food options through the day, nice rooftop terrace and bar/pool area, room was ready ahead of check in time and they sorted us a cheap transfer from the airport to the hotel when we arrived 😀 no issues at all and i would recommend this hotel
Stayed 2 nights in May 2024
Response from FO on May 28, 2024
Dear. Thank you for staying with us. We are happy to hear you had a nice stay. Hope to see you soon again. Best regards

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from FO on May 28, 2024
Dear. Thank you for staying with us. We are happy to hear you had a nice stay. Hope to see you soon again. Best regards

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel great staff fab breakfast and brilliant rooftop bar
Stayed 3 nights in May 2024
Response from FO on May 20, 2024
Thank you for your stay at our Hotel. We are happy to hear that you had a nice experience. Hope to see you soon again.

10/10 Excellent

Admir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, New and Clean close to almost everything you would like yo see in the Beautiful city of tirana
Stayed 2 nights in May 2024
Response from FO on May 20, 2024
Thank you for your stay at our Hotel. We are happy to hear that you had a nice experience. Hope to see you soon again.

8/10 Good

Luke, Norwich

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful with providing milk for baby’s bottle. Food in the restaurant pretty good. Area is fine, maybe 20 minutes walk from the main attractions.
Stayed 3 nights in May 2024
Response from FO on May 14, 2024
Dear, Thank you for visiting our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer focus by the front desk staff was great. The view of the sunset from the room was the best we had in Croatia. The views from the roof restaurant were outstanding. I would definitely recommend this hotel and will stay here again. The one note is that area is still undergoing expansion so there is construction on the area.
Stayed 1 night in May 2024
Response from FO on May 14, 2024
Dear. Thank you for staying with us. We hope to see you soon again. Best regards

8/10 Good

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab roof bar. Tired in some areas and not always up to 4 star levels
Stayed 3 nights in May 2024
Response from FO on May 14, 2024
Dear. Thank you for staying with us. We hope to see you soon again. Best regards

2/10 Terrible

Syed

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff was not too welcoming. Did not seem to want to help. Waited at reception for 15mins for someone to show up. Pool was closed.
Stayed 3 nights in Apr 2024
Response from KT on May 8, 2024
Dear. We are very sorry to hear that you didn't have the best experience at our Hotel. It is very strange that there was no staff at the Reception for 15 minutes because it is a very long time, but we will do the verifications and make sure that the service at Hotel Mondial is at the right level. The pool is closed and open only during the summer season from June 1 to mid-September, and this is written on every page where we sell rooms, we are sorry that you were misunderstood about this. We hope to have you as a customer again in the future and offer you the best service. Best regards

10/10 Excellent

Rosaida

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The free breakfast is great, healthy selections. The staff are very accommodating. The masseuse, Fabiola, is excellent!! The room is pretty much what we expected. The only negative is our room is facing a building which is under construction, the banging late at night and early morning and with occasional barking of a big dog so late at night.
Stayed 3 nights in Apr 2024
Response from FO on May 2, 2024
Dear. Thank you for choosing our Hotel we are very happy to hear that you had a nice stay. We hope to see you soon again. Best regards

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, roof top bar is excellent for drinks and wine. Rooms great. Single male traveller. Safety in Albania is almost guaranteed.
Stayed 2 nights in Apr 2024
Response from FO on May 2, 2024
Dear. Thank you for choosing our Hotel we are very happy to hear that you had a nice stay. We hope to see you soon again. Best regards

10/10 Excellent

ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really good hotel. The staff are wonderful especially the waiters. Great value, breakfast was good (apart from the hot food, which wasn’t!). Easy to walk to all of Tirana’s sights. Transport to and from the airport was easy and very reasonably priced. Variety of bars, the rooftop one has good views.
Stayed 3 nights in Apr 2024

10/10 Excellent

Cledwyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff.
Stayed 4 nights in Apr 2024
Response from FO on Apr 22, 2024
Dear. Thank you for choosing our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

Suhan

Stayed 1 night in Apr 2024
Response from FO on May 4, 2024
Thank you for choosing our Hotel. We hope to see you soon again. Best regards

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The location was great. The hotel is lovely. Breakfast was amazing. Unfortunately the pool was closed and the restuarant staff up by the pool and in the bar downstairs were not interested at all in serving us. Food was okay
Stayed 1 night in Apr 2024
Response from FO on Apr 16, 2024
Dear. Thank you for staying with us. We are very sorry to hear that our service at the bar was not the best. We will try to do our best to give the best service to our guests. We hope to see you soon. Best regards

10/10 Excellent

Stuart

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely building, very clean, and staff friendly and helpful. Good choice of food for breakfast. Swimming pool not in use for another 2 months and no kettle/coffee in rooms (can be ordered via 24 hour room service). Rooftop bar is really good.
Stayed 3 nights in Apr 2024
Response from FO on Apr 8, 2024
Dear. We are very happy to hear that you had a great stay, We hope to see you soon again. Best regards

8/10 Good

louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small friendly hotel, we had an extremely large suite which was great after many thousands of steps exploring the area. Take toiletries, there was lots of shampoo but nothing else.
Stayed 2 nights in Mar 2024
Response from FO on Mar 21, 2024
Dear. Thank you for choosing our Hotel. We are happy you had a nice stay at our Hotel. To the toilets we have shampoo and hand soap and in the wardrobe you can find sleepers , shower cap , cotton buds and swing kit in one box. We hope to see you soon again. Best regards

10/10 Excellent

Emma

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Food and drinks were lovely. Reception staff helpful and attentative
Stayed 2 nights in Mar 2024
Response from FO on Mar 20, 2024
Thank you for staying with us. We hope to see you soon. Best regards

10/10 Excellent

Erjon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of everything.
Stayed 2 nights in Feb 2024
Response from FO on Mar 20, 2024
Thank you for staying with us. We hope to see you soon. Best regards

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FO on Mar 13, 2024
Thank you for choosing our Hotel. We hope to see you again in the near future. Best regards

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Feb 2024
Response from FO on Feb 26, 2024
Dear. Thank you for choosing our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

Camilla

Stayed 3 nights in Feb 2024
Response from FO on Feb 21, 2024
Dear. Thank you for choosing our Hotel and we are happy to hear that you had a nice stay. We hope to see you soon again. Best regards

10/10 Excellent

Casper Møller

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from FO on Feb 12, 2024
Dear. Thank you for visiting our Hotel. We hope to see you soon again. Best regards

10/10 Excellent

Siddika

Stayed 3 nights in Feb 2024
Response from FO on Feb 12, 2024
Dear. Thank you for choosing our Hotel, we hope to see you again in the near future. Best regards

8/10 Good

Ian

Stayed 3 nights in Feb 2024
Response from FO on Feb 7, 2024
Dear, Thank you for choosing our Hotel. We hope to see you soon again. Best regards

8/10 Good

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay but noisy because of the traffic.
Stayed 7 nights in Jan 2024
Response from FO on Feb 6, 2024
It was a pleasure having you as our guest. We hope to see you soon again. Best regards

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Trip To Tirana
I had a few days in Tirana and pleased i picked Hotel Mondial. It was not far from main square with a few bars & restaurants very close by. The room was big and comfortable and staff were very helpful, printing boarding pass for example. Breakfast was delicious and set me up for a days exploring the city.
Stayed 1 night in Jan 2024
Response from FO on Feb 6, 2024
It was a pleasure having you as our guest. We hope to see you soon again. Best regards

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of Tirana, limited breakfast options but enough to work with, staff all very friendly and rooms were good size. Roof top bar was nice feature. Excellent value for money.
Stayed 7 nights in Dec 2023
Response from FO on Feb 6, 2024
It was a pleasure having you as our guest. We hope to see you soon again. Best regards

8/10 Good

Carl

Stayed 4 nights in Jan 2024
Response from FO on Feb 6, 2024
It was a pleasure having you as our guest. We hope to see you soon again. Best regards

8/10 Good

Zoe

Stayed 1 night in Jan 2024
Response from FO on Jan 29, 2024
Dear. Thank for choosing us for your stay in Tirana. We hope to see you again in the near future. Best regards

10/10 Excellent

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing helpful and friendly staff, easy location to get about, not far from the airport and bonus hotel organised a transfer which was so easy and convenient
Stayed 1 night in Jan 2024
Response from FO on Jan 29, 2024
Dear. Thank for choosing us for your stay in Tirana and happy to hear you had a nice stay. We hope to see you again in the near future. Best regards

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from FO on Jan 23, 2024
Thank you for staying with us. We hope to see you soon again in the near future. Best regards

10/10 Excellent

TOM

Stayed 2 nights in Jan 2024
Response from FO on Jan 23, 2024
Thank you for staying with us. We hope to see you soon again in the near future. Best regards

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wij vonden het leuk
Stayed 3 nights in Jan 2024
Response from FO on Jan 15, 2024
Dear. Thank you for staying with us. We hope to see you again in the near future. Best regards

10/10 Excellent

Miikka

Stayed 3 nights in Jan 2024
Response from FO on Jan 15, 2024
Dear. Thank you for staying with us. We hope to see you again in the near future. Best regards

10/10 Excellent

Glei

Stayed 1 night in Jan 2024
Response from FO on Jan 15, 2024
Dear. Thank you for staying with us. We hope to see you again in the near future. Best regards

10/10 Excellent

Mc Dowell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from FO on Jan 2, 2024
Thank you for staying with us. We hope to see you soon again. Best regards

10/10 Excellent

Klevis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from FO on Jan 2, 2024
Thank you for staying with us. We hope to see you soon again. Best regards

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A delightful hotel with diligent staff, good location and a great breakfast.
Stayed 1 night in Dec 2023
Response from FO on Jan 2, 2024
Thank you for staying with us. We hope to see you soon again. Best regards

10/10 Excellent

Terri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a most excellent time here. The restaurant was great. The staff was extremely friendly.
Stayed 2 nights in Dec 2023
Response from FO on Jan 2, 2024
Thank you for staying with us. We hope to see you soon again. Best regards

10/10 Excellent

Stephen Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived late after a long, long travel day. They were wonderful at the desk he were checked in right away. We didn't get upgraded as we already were staying in the apartment room 412 is amazing. The breakfast was wonderful. The facilities were top notch. It was just a lovely lovely trip.
Stayed 6 nights in Dec 2023
Response from FO on Dec 18, 2023
Dear. We are happy to hear that you had nice stay. We hope to see you soon again. All the best

10/10 Excellent

Vincent

Stayed 5 nights in Nov 2023
Response from FO on Jan 2, 2024
Thank you for staying with us. We hope to see you soon again. Best regards

10/10 Excellent

Pllumb

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was great, and the staff was very professional and respectful. Room was clean and very spacious.
Stayed 5 nights in Nov 2023
Response from FO on Nov 29, 2023
Dear. Thank you for staying with us. We are happy to hear that you had a nice stay. All the best

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Excellent location, comfortable room, and amazing staff. Only a bit noisy at night as our room faced a new large building under construction and they did work on concrete all night.
Stayed 3 nights in Nov 2023
Response from FO on Nov 23, 2023
Dear. Thank you for staying with us and we are very happy to hear that you had a nice time at our Hotel. Unfortunately some days are a bit noisy due to a construction which is next to us and we hope they finish as soon as possible. We hope to see you soon again.

10/10 Excellent

Ian

Stayed 1 night in Nov 2023
Response from FO on Nov 13, 2023
Dear. We are happy to hear that you had a nice stay. We hope to see you soon again. Best regards

10/10 Excellent

Charles

Stayed 1 night in Nov 2023
Response from FO on Nov 6, 2023
Dear. Thank you for choosing our Hotel. We hope to see you soon again. Best regards

8/10 Good

Foad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good property. Old carpets and really noisy
Stayed 1 night in Oct 2023
Response from FO on Oct 27, 2023
DearWe would like to thank you for staying with us. We hope to see you soon again.Best regards

10/10 Excellent

Christine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice rooms. Helpful staff. Bed and bathroom were clean but could have used a good vacuuming and dusting.
Stayed 2 nights in Oct 2023
Response from FO on Oct 25, 2023
Dear. We are happy to hear that you had a nice stay at our Hotel. We hope to see you soon back again. Best regards

6/10 Okay

Verified traveler

Stayed 1 night in Oct 2023
Response from FO on Oct 26, 2023
DearThank you for staying with us. We are sorry to see that your stay was not as you expected. We hope to see you again. Best regards

10/10 Excellent

Anna

Stayed 1 night in Oct 2023
Response from FO on Oct 24, 2023
DearWe would like to thank you for staying with us and we are happy to hear that you had a nice stay.We hope to see you soon again.Best regards

4/10 Poor

Aleksi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Terrible custom service
The hotel is very nice, and it's located not too far away from the city center. Room was great. However, the custom service was nowhere to found. It felt like we weren't wanted there. It probably had to with the fact, that I'm not as bald and rich as every other customer there. I still paid the same amount, and maybe even more for the stay, because we used room service. For the price paid, it would be great to feel welcomed at the hotel. This wasn't the case for us, which made the entire visit terrible. The food was delicious though.
Stayed 2 nights in Oct 2023
Response from KT on Oct 23, 2023
Dear. We would like to thank you for visiting us. We are sorry to hear but we respect every customer who comes to the Hotel equally without any difference. Our goal is to make every customer happy and feel comfortable at our Hotel , we do our best to reach this goal but sometime it happen that we don't reach this goal to every costumer. We hope to see you again and to have a better stay at our Hotel. Best regards