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Reviews of Hotel Mauritania Centre Tanger

3 out of 5
Hotel Mauritania Centre Tanger
Petit Socco, Tangier, Tangier-Tétouan-Al Hoceima

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 98 reviews" "
Rating 8 - Good. 32 out of 98 reviews" "
Rating 6 - Okay. 16 out of 98 reviews" "
Rating 4 - Poor. 6 out of 98 reviews" "
Rating 2 - Terrible. 11 out of 98 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Toni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic but clean, has everything you need, lovely roof terrace to relax on with great views, friendly helpful staff. Fantastic location on Petit Socco in the heart of the medina.
Stayed 2 nights in May 2024
Response from Manager on May 27, 2024
Dear Toni, we appreciate your positive feedback. Hotel Mauritania takes pride in catering to the needs of our guests in the best way possible. We are glad that this reflected during your recent stay here. If you are traveling to Tangier again, don’t hesitate to give us a call.Hotel Mauritania

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities, room comfort
Get what you pay for.
I want to start off by saying - STAFF IS AMAZING. So kind and friendly and welcoming. The property itself is a little beat up. The bed in my room (#19) had a broken frame and the desk chair was ruined. Light fixture in washroom was barely hanging on. However, it’s in the perfect location. Yes, it’s noises at night but that doesn’t bother me. Perfect walking location and easy walk to catch a taxi. Honestly, for the price I paid, I wouldn’t say I’m disappointed. Just know that if you take the bargain, you get what you pay for. Again, lovely staff. They will make you feel safe and welcome.
Stayed 1 night in Feb 2024
Response from Manager on Feb 26, 2024
Dear James, thank you so much for taking the time to write a review. It brightened our day. We work very hard to make sure that our customers get the best service possible and are glad that it reflected on your recent visit. Thank you again for your very kind words. Have a great day!Hotel Mauritania

8/10 Good

Alexia, Tionesta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 3 nights in Feb 2024
Response from Manager on Feb 25, 2024
Dear Alexia, we are very happy that you enjoyed your vacation here in Tangier and that your stay at hotel Mauritania was a good one. We do our best to be as helpful as possible so that our guests can navigate the city better. We are also overjoyed that the room you stayed in met your expectations. Thank you so much for choosing to stay with us.Hotel Mauritania

8/10 Good

Camille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Basic hotel, beds were comfortable, linens nice. Room was very small. No more than 10' by 10' for a twin room. Great location but thin walls so be prepared for it to be loud. I'd stay here again.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 25, 2024
Dear Camille, we appreciate your feedback. Hotel Mauritania takes pride in catering to the needs of our guests in the best way possible. We are glad that this reflected during your recent stay here. If you are traveling to Tangier again, don’t hesitate to give us a call.

8/10 Good

Abdul-Kader

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean, good value for money and is situated in a good location. The staff are friendly. Unfortunately, the room was quite cold and there was no heating. I asked to be moved to a room which faced the sun so that the room might heat up during the course of the day but I was told those rooms were 'rooms with a view' and were a different price. I was told that I could look on Expedia to book a different room but when I did so, Expedia does not facilitate room changes or cancellation once the guest has checked in. In the end, I had no option but to buy a small electric heater from the market, after which the rest of the stay was pleasant. I stayed in January.
Response from Manager on Jan 25, 2024
Dear Abdul-Kader, thank you so much for taking the time to write a review. It brightened our day. We work very hard to make sure that our customers get the best service possible and are glad that it reflected on your recent visit. Thank you again for your very kind words. Have a great day!

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice place in the center of the city. The only thing I did not like is a lot of stairs. The rest was great
Stayed 1 night in Nov 2023
Response from Manager on Dec 22, 2023
Dear Ayesha, thank you for leaving us this wonderful note. We are very happy that you had a great time at hotel Mauritania and are looking forward to seeing you again as a guest in our hotel.

8/10 Good

Edward S

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great value right next to the Petit Socco. A nice clean and very simple hotel room
Stayed 3 nights in Oct 2023
Response from Manager on Oct 30, 2023
Dear Edward, thank you so much for writing a review. Everyone here at hotel Mauritania does such a wonderful job because our customers are always so nice! Thank you again and have a wonderful day!

8/10 Good

Mohamed

Liked: Cleanliness, staff & service
Near main entrance to old medina. Basic but clean room and lbedding and towels
Stayed 3 nights in Oct 2023
Response from Manager on Oct 23, 2023
Dear Mohamed, thank you for your kind words. It is much appreciated. We take pride in providing the best service possible and are quite happy that this reflected during your most recent visit. We hope to see you again and have a great day!

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, property conditions & facilities
It's very convenient place, it is in medina, it was very useful. Staffs are very friendly and kind, they speak English very well. But wifi is a bit weak.
Stayed 2 nights in Sep 2023
Response from manager on Oct 3, 2023
Dear Kenta, thank you for the great review. It’s an honor to hear that our customers were satisfied with our service. We hope you’ll come back soon and consider visiting our hotel one more time.

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I took my whole family to Morocco in Feb 2023 and didn't know what to expect. I found this hotel to be perfectly located in the old Medina shopping and dining district. What a beautiful location. I could see out my window and also a balcony window the plaza below that was filled with performers, restaurants, sounds and good smells. The food was amazing. We got 3 rooms for the family of 7. The cost was an average of $25 per room. Our hotel rooms were not new and didn't have what most westerns would think a room would have, mainly just for sleeping, I had no complaints. Though keep in mind that when parking for most hotels, you will need to walk up the palisades at the water frontside. Which was a nice winding road, path or sidewalk to get to the plaza. Though likely you may want to pay a local helper dressed in official ferry looking clothes (HE did not work for the hotel or the ferry) The hotel and well lit overnight parking lot was close to the ferry too! Inexpensive at $10 24hrs. I was also super happy and surprised at the care and generosity of the hotel manager, a well dressed and well educated man in his 30's, who picked me up in his BMW and personally drove to me the hospital emergency room in the middle of the night. I had cut my hand enough to get stitches. The hotel picked up the emergency room cost, the transportation, medicine and he even took me for a soft drink and bite to eat. When I go back I am going to stay here again.
Stayed 1 night in Feb 2023
Response from Gérant on Sep 23, 2023
Dear Mike, we would like to thank you for this wonderful review and for taking the time to write it. We do our best to provide outstanding service and it makes us happy that it reflected on your recent visit to our establishment. Thank you again for your kind words. We will make sure that the rest of the team reads it.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from manager on Sep 12, 2023
Dear Andrew thank you for taking a moment to share your experience at hotel Mauritania. Our team is so glad to hear that you enjoyed your stay. We look forward to seeing you again soon

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, view was fantastic and staff were friendly and helpful.
Stayed 1 night in Aug 2023
Response from Manager on Aug 15, 2023
Thank you for taking a moment to share your experience at hotel Mauritania. We are so pleased to hear you found your stay to your liking. We look forward to welcoming you back again soon.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Simple Hotel
Decent hotel, appropriate for the price. No fan or AC, so it was hot, and we did hear a lot of noise from outside. It was fine for 1 night though.
Stayed 1 night in Jul 2023
Response from Manager on Jul 17, 2023
Dear Customer, thank you for leaving us a review. We appreciate your feedback about understanding your needs during the stay; we always work hard to help clients find the right fit in our hotel. I’ll be sure to share your comments with my colleagues to ensure we continue to improve our service. We look forward tohosting you again soon.

8/10 Good

Meriem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Manager on Jun 27, 2023
Thank you for your positif Feedback

8/10 Good

Steven

Traveled with group
Liked: Cleanliness, staff & service
You get what you pay for! This is a place to sleep in a great area for bars and restaurants. 😎
Stayed 2 nights in Jun 2023
Response from Manager on Jun 13, 2023
thank you for your feedback, we hope to see you soon

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location off Petit Socco in Tangier. We booked it for an inexpensive place to rest and take a nap during our day trip to Tangier, and it worked perfectly. We did not stay overnight. Staff was very friendly. The bed blocked the door, but we could close the door by moving the bed a little.
Stayed 1 night in May 2023
Response from Manager on Jun 3, 2023
Dear Glen, thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon. Call us if there is anything we can help you with

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, property conditions & facilities
It right in the heart of everything. The only thing I did not like was that I requested a taxi for the airport the day before I leave, for 5:00am and they forgot all about it.
Stayed 3 nights in May 2023
Response from Manager on May 29, 2023
The whole team joins me to thank youfor taking the time to share yourfeedback. We are delighted to learn thatoverall you enjoyed your stayamong us. Rest assured that your comment held our full attention and was forwarded to the department concerned.Looking forward to welcoming you again verysoon at the Mauritania hotel in Tangier

8/10 Good

santosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed twice.
We stayed twice at the start and end of our trip. Great location, friendly and helpful staff, clean, comfortable, good value and it has a spacious communal area and good views from the roof. On our return we did find our room at the front of the hotel really noisy, obviously that is not their fault and they did helpfully move us to a quieter room the following day.
Stayed 2 nights in May 2023
Response from Manager on May 20, 2023
Thank you for taking the time to post a review. We are so happy to hear that you enjoyed your time at hotel mauritania .If there's anything we can help you with during your next visit, please don't hesitate to let us know.Hotel Mauritania

8/10 Good

Kamara

Stayed 1 night in May 2023
Response from Manager on May 20, 2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Looking forward to seeing you again soon. Call us if there is anything we can help you with

10/10 Excellent

Evelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!! Will do it again. 🙂
Stayed 2 nights in Apr 2023
Response from manager on May 7, 2023
Thank you for your positif feedback, We really hope to see you again in Hotel Mauritania.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central in Old Town, close to port. Staff extremely friendly & helpful.
Stayed 3 nights in Mar 2023
Response from Manager on Apr 17, 2023
Dear John, we appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Very friendly and helpful staff. Clean rooms located in the old Medina close to good restaurants and shops.
Stayed 1 night in Mar 2023
Response from Manager on Apr 17, 2023
Dear Jose, thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Palwinder

Stayed 2 nights in Mar 2023
Response from manager on Apr 19, 2023
Hello, thank you for you good review.we are happy to heat tat you appreciate your stay at Hotel Mauritania.we hope to see you soon.

10/10 Excellent

balfour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
I have to say the staff were superb and helpful great loacation and as a very well traveled traveler no tv working but offers to Chang room next time I’m there will book this little Jem Perfect
Stayed 2 nights in Jan 2023
Response from Manager on Apr 17, 2023
Dear Balfour, thank you for taking the time to review your stay with us. We are very pleased to hear that our staff made your stay pleasant.. Looking forward to seeing you again soon.

8/10 Good

Syakira

Liked: Cleanliness, staff & service
Lovely and confortable
Comfortable bed sheets
Stayed 2 nights in Jan 2023

6/10 Okay

Ridwanur

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good location!
It is situated in a good location but very noisy neighbor hood and windows are not well sounds proof.
Stayed 3 nights in Sep 2022

8/10 Good

Mohammed

Stayed 7 nights in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great position in the center of the historical part of the town , plenty of traditional food to eat nearby . Old in need of some refurbishment . Mattresses definitely need changing. I wouldn't pay more for such Hotel
Stayed 1 night in Sep 2022

2/10 Terrible

Slaoui

Stayed 1 night in Aug 2022

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Jul 2022

8/10 Good

Hamid kadhum

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2022
Response from Manager on Jun 24, 2022
Bonjour Mr Hamid, Nous sommes ravis que vous ayez apprecié votre séjour au sein de notre établissement. on éspère vous revoir trés bientot.

10/10 Excellent

Nasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Was able to book an extra day last minute. Staff were very welcoming and accommodating. Changed rooms for a larger one with no surcharge. Very clean room.
Stayed 1 night in Jun 2022
Response from manager on Jun 24, 2022
thank you for taking time to post a review. we are happy to know to hear that you enjoyed your time at Hotel Mauritania. if there's anything we can help you with during your next visit, please don't hesitate to let us know.

10/10 Excellent

Nasim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent. Very accommodating staff! Changed rooms for a bigger size with no issues.
Stayed 2 nights in Jun 2022
Response from Manager on Jun 24, 2022
Dear Guest. Thank you for taking the time to review your stay with us. I am very pleased to hear that our staff made your stay pleasant. Looking forward to seeing you again soon.

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Little noisy but close to everything
Place was clean but the call to prayer woke me up most mornings. If you want to get up with the sun this place is for you. Other than the noise in the morning the area is vibrant and it is a reasonable value.
Stayed 13 nights in Oct 2021

10/10 Excellent

GABRIEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel and super location!
Stayed 1 night in Oct 2021

2/10 Terrible

Ayaaz

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad experience hotel was closed no one to talk, and refund is not given by hotels.com I feel its day light robbery to.me...
Stayed 1 night in Aug 2020

10/10 Excellent

Khalil

Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très réactif et sympa, chambre propre.
Stayed 2 nights in May 2024

10/10 Excellent

MAXIME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A part le bruit, nous avons été très bien accueilli. Mounis est un réceptionniste très serviable! Il est au petit soin pour ses clients.
Stayed 5 nights in May 2024
Response from Manager on May 16, 2024
Cher Maxime, l’hôtel Mauritania vous remercie pour votre avis positif. Nous sommes ravis que vous ayez passé un agréable séjour et nous sommes impatients de vous revoir. A très bientôt.Hotel Mauritania

6/10 Okay

Gerhard

Traveled with family
Liked: Cleanliness
.
Stayed 3 nights in Mar 2024
Response from Manager on Apr 12, 2024
Dear Gerhard, thank you for leaving us this note. We are very happy that you had a great time at hotel Mauritania and are looking forward to seeing you again as a guest in our hotel.Hotel Mauritania

10/10 Excellent

Thierno Oumar

Liked: Cleanliness
Stayed 6 nights in Feb 2024
Response from Manager on Mar 29, 2024
Dear Thierno, thank you for leaving us this wonderful note. We are very happy that you had a great time at hotel Mauritania and are looking forward to seeing you again as a guest in our hotel.Hotel Mauritania

10/10 Excellent

YENNY CAROLINA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel en la Medina de tanger
Stayed 2 nights in Feb 2024
Response from Manager on Feb 29, 2024
Dear Yenny, thank you so much for taking the time to write a review. It brightened our day. We work very hard to make sure that our customers get the best service possible and are glad that it reflected on your recent visit. Thank you again for your very kind words. Have a great day!Hotel Mauritania

2/10 Terrible

Ahmed

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
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Stayed 4 nights in Feb 2024
Response from Manager on Feb 29, 2024
Dear Ahmed, we apologize for the inconvenience this experience has caused you. We always aim for customer satisfaction and are saddened by what happened. Have a nice day.Hotel Mauritania

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 25, 2024
Good morning, thank you so much for taking the time to make a review. It brightened our day. We work very hard to make sure that our customers get the best service possible and are glad that it reflected on your recent visit. Have a great day!Hotel Mauritania

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service
Sehr nettes Personal und gute Lage. Für den Preis top!
Stayed 2 nights in Feb 2024
Response from Manager on Feb 23, 2024
Dear Tom, thank you for writing this wonderful review. We are glad that the hotel staff did such a wonderful job and that you enjoyed the property during your stay. Thank you for choosing to stay with us and I hope to see you again soon.Hotel Mauritania

10/10 Excellent

Petra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Herzlichkeit in der Medina
Äusserst zuvorkommende, strahlende Mitarbeitende, schöne Aussicht von der Dachterasse, super Lage in der Altstadt.
Stayed 3 nights in Feb 2024
Response from Manager on Feb 23, 2024
Dear Petra, we are very happy that you enjoyed your vacation here in Tangier and that your stay at hotel Mauritania was a good one. We do our best to be as helpful as possible so that our guests can navigate the city better. We are also overjoyed that the room you stayed in met your expectations. Thank you so much for choosing to stay with us.Hotel Mauritania

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación,buen trato, precio correcto
Response from Manager on Feb 19, 2024
Dear Pablo, thank you for writing this wonderful review. We are glad that the hotel staff did such a wonderful job and that you enjoyed the property during your stay. Thank you for choosing to stay with us and I hope to see you again soon.Hotel Mauritania

10/10 Excellent

Zineb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 16, 2024
Dear Zineb, thank you for leaving us this note. We are very happy that you had a great time at hotel Mauritania and are looking forward to seeing you again as a guest in our hotel.Hotel Mauritania

6/10 Okay

jeanluc

Liked: Staff & service
Bruyant mais moyen. Pas pour les gens difficiles. Personnels sympa avec moi
Stayed 2 nights in Feb 2024
Response from Manager on Feb 11, 2024
Cher Jeanluc, nous sommes désolés d'apprendre que vous avez été dérangé par le bruit pendant votre séjour. La tranquillité de nos clients est primordiale, et nous prendrons des mesures supplémentaires pour minimiser les nuisances sonores. Votre confort est notre priorité.Hotel Mauritania

2/10 Terrible

Noureddine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Manager on Feb 8, 2024
Bonjour, merci beaucoup d'avoir partagé vos impressions. Nous comprenons votre préoccupation, et nous sommes actuellement en train de planifier des améliorations pour garantir un séjour plus agréable à nos clients. Hotel Mauritania

4/10 Poor

Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Manager on Feb 8, 2024
Bonjour, nous sommes sincèrement désolés que vous n'ayez pas reçu le service chaleureux auquel nous aspirons. Votre expérience ne reflète pas nos standards de service, et nous prendrons des mesures pour améliorer notre service.Hotel Mauritania